Jmc1975 From Israel, joined Sep 2000, 3377 posts, RR: 14 Posted (6 years 11 months 1 week 3 days 18 hours ago) and read 27464 times:
I was looking at this picture and I couldn't help but think how dreadful this 777 interior is. Not only do the seats look sloppily put together, but the headphones are simply stuck into the tops of the headrests. This photo makes it clear that UA is truly lacking in cabin appearance and customer perception. Being that this is an intra-Asian flight, I would think more care and effort would've been given to the in-flight experience. I can't imagine KE, OZ, JL or NH dipping down to such low standards. It's painful enough looking at the photo of this interior for 2 minutes, imagine how bad it would be to be trapped here for 10-12 hours on a trans-Pacific flight.
AY104 From Canada, joined Nov 2005, 513 posts, RR: 6
Reply 2, posted (6 years 11 months 1 week 3 days 18 hours ago) and read 27299 times:
I will admit that it's not stunning. I think the 2-5-2 seating gives it a far more cramped look than the 3-3-3 arrangement. However, I don't think that it looks unapplealing. These things are all a matter of personal perception, but I personally can't find anything in the photo that offends me. I suppose the option of placing the headsets in between the headrests and seatbacks could be considered a bit untidy looking, but it certainly wouldn't cause me to make a big rant.
The only thing a customer should expect for his/her loyalty is good service
COEWR From United States of America, joined Oct 2003, 273 posts, RR: 1
Reply 4, posted (6 years 11 months 1 week 3 days 18 hours ago) and read 27248 times:
Also keep in mind this plane was built in Sept '96. It was the 43rd 777 produced. UA's birds are some of the oldest out there, and while they might not look all that great now, it was probably a bit nicer when the plane was first built over 12 years ago. The cabin refit should help this problem, but my general stance is always "If the plane gets me from one city to the next safely it was a good flight".
Charles79 From Puerto Rico, joined Mar 2007, 1341 posts, RR: 6
Reply 7, posted (6 years 11 months 1 week 3 days 18 hours ago) and read 27182 times:
I'll admit that it doesn't look quite as nice as, say, Virgin Atlantic's economy section but it's not a horrible looking cabin either (and having flown on UA 772s I can say that it's not such a terrible experience). That there's room for improvement is a given but the same can be said of many airlines from many countries. Besides I would dare say that UA is not charging top dollar for its economy cabin so you pretty much get what you paid for. UA is upgrading their premium cabin, though, so if you prefer a nicer atmosphere then UA would gladly sepparate you from your money for it.
I'm not trying to defend UA necessarily but it is always good to keep some perspective.
Old and new. Pretty nice and a "clean" look which I like. The leather int. and blue makes the cabin look pretty airy too. This really helps DL's product as it makes the a/c look larger and newer, even on the 757s and MD88s. I will admit though that the UA cloth looks more comfortable than both DL versions.
Ikramerica From United States of America, joined May 2005, 22161 posts, RR: 59
Reply 15, posted (6 years 11 months 1 week 3 days 16 hours ago) and read 26499 times:
Quoting FlyASAGuy2005 (Reply 15): This really helps DL's product as it makes the a/c look larger and newer, even on the 757s and MD88s. I will admit though that the UA cloth looks more comfortable than both DL versions.
Exactly. I don't like DL's seats at all in Y. Every version they have is uncomfortable when compared with UA, AA and CO, and the new, improved leather seats are the least comfortable design in their fleets (other than the old low back leather seats...) But it "looks nice."
Of all the things to worry about... the Wookie has no pants.
RwSEA From Netherlands, joined Jan 2005, 3276 posts, RR: 2
Reply 17, posted (6 years 11 months 1 week 3 days 16 hours ago) and read 26276 times:
UA's hard product on the 777 isn't anything special, that's for sure. But it's still miles ahead of some of their competition. Specifically, DL on the 763, AA on the 763, or NW on the 744. While the PTVs aren't AVOD, at least they have them. Plus, the seats are fairly comfortable and offer adjustable headrests, etc. I should add that I've flown OZ on the SEA-ICN route, and their seats weren't as good as UA and they had the same tiny PTVs without AVOD.
Superfly From Thailand, joined May 2000, 40298 posts, RR: 73
Reply 19, posted (6 years 11 months 1 week 3 days 16 hours ago) and read 26166 times:
Quoting Ikramerica (Reply 10): As for the seats, they are the older style seats, you know, the COMFORTABLE, padded, soft seats?
Quoting Ikramerica (Reply 10): I prefer this to the new slimline (or should they be called "hardline") seats that companies are using now. Fine for shorter flights, but nothing beats good padding for a longer journey.
Quoting Mir (Reply 16): And it's not just looks. UA's seats are very comfortable.
I've flown 12 hours on a United 747 from Los Angeles to Tokyo in coach with their old style coach seats. It was just fine and I am 250 pounds.
IrishAyes From Israel, joined Jan 2008, 2538 posts, RR: 16
Reply 20, posted (6 years 11 months 1 week 3 days 16 hours ago) and read 25969 times:
Maybe its just me, but why does United still use Gershwin music in all of their advertisements? I mean, I love the composer and all, but they've been using the SAME exact song, Rhapsody in Blue, for over 10 years now...
FlyASAGuy2005 From United States of America, joined Sep 2007, 7441 posts, RR: 7
Reply 21, posted (6 years 11 months 1 week 3 days 16 hours ago) and read 25904 times:
Quoting Superfly (Reply 21):
Come to think of it, Delta is my least favorite domestic carrier. I found their cabins rather crummy compared to other domestic carriers.
When was the last time you've flown Delta? I guess it's all a matter of perspective but would classify AA and others interiors as "crumy" far before Delta. And speaking of domestic flying, I would take DL over all other legacies because of IFE. I can take the seat for 3-4 hrs. They're not that bad. Couple that with 100% completion of the Mad Dog fleet with IFE which is what? about 25% of the entire fleet? This doesn't include 757s and MD90s that are already complete.