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Qantas A380 Mechanical Issues?  
User currently offlineAdamd830 From United States of America, joined Jun 2009, 7 posts, RR: 0
Posted (5 years 1 month 2 weeks 6 days 16 hours ago) and read 12866 times:

I was originally supposed to fly Qantas flight #12 LAX-SYD on the new Airbus A380. I just received a call saying that the aircraft is having mechanical issues and now I'm flying on a 747. I am a little annoyed as I was looking forward to flying the A380, but I would rather be safe than sorry. Just a little confused on how a new aircraft would have mechanical issues already...

28 replies: All unread, showing first 25:
 
User currently offlineGemuser From Australia, joined Nov 2003, 5615 posts, RR: 6
Reply 1, posted (5 years 1 month 2 weeks 6 days 16 hours ago) and read 12807 times:

I have just checked the ATSB database and there are NO reportable incidents/serious incidents/accidents since 12/08 for high capacity RPT (airline) aircraft in the areas where the A380 operates, except for two in the state of Victoria, one of which would have been the EK tail strike and I'm pretty sure that the other wasn't an A380.

From this it is fair to assume that any mechanical issues are all pretty routine and minor, that you get on any aircraft, especially on an aircraft type that has only been in services for a year or so.

Gemuser



DC23468910;B72172273373G73873H74374475275376377L77W;A319 320321332333343;BAe146;C402;DHC6;F27;L188;MD80MD85
User currently offlineJbernie From Australia, joined Jan 2007, 880 posts, RR: 0
Reply 2, posted (5 years 1 month 2 weeks 6 days 16 hours ago) and read 12805 times:

That is unfortunate but it will be a while before QF offers daily A380 service which will increase greatly your chances of not getting changed over to a 744. As reported on here in many threads all operators have had some issues with their A380s but it is no different than any other aircraft in service.

Regardless, enjoy your time in Sydney. I hope you get great weather, take a harbour cruise, see the sites and generally have fun.


User currently offlineIkramerica From United States of America, joined May 2005, 21474 posts, RR: 60
Reply 3, posted (5 years 1 month 2 weeks 6 days 16 hours ago) and read 12776 times:



Quoting Jbernie (Reply 2):
As reported on here in many threads all operators have had some issues with their A380s but it is no different than any other aircraft in service.

It has not been reported that it is "no different than any other aircraft" and in fact, Airbus is keeping dispatch reliability close to the vest, claiming that the data sample is too small. The dispatch reliability has been calculated by others as being below average for new aircraft introductions, and EK has complained similarly, but hardly anything horrible or threatening to the viability of the product.

I think both are valid. Airbus is right in that the data sample is too small. But, from this small sample the A380 is a bit "different than any other aircraft" at least any modern one, in that dispatch reliability has not been improving much over time.



Of all the things to worry about... the Wookie has no pants.
User currently offlineMMEPHX From , joined Dec 1969, posts, RR:
Reply 4, posted (5 years 1 month 2 weeks 6 days 15 hours ago) and read 12710 times:



Quoting Adamd830 (Thread starter):
I was originally supposed to fly Qantas flight #12 LAX-SYD on the new Airbus A380. I just received a call saying that the aircraft is having mechanical issues and now I'm flying on a 747. I am a little annoyed as I was looking forward to flying the A380, but I would rather be safe than sorry. Just a little confused on how a new aircraft would have mechanical issues already...

Exactly the same happened to me in March on LAX-SYD, I specifically selected QF12 for the A380 only to find it had to be subbed on the day with a 747 due to the 380 going 'tech' in SYD on the inbound flight.

Still, any disappointment was soon overcome on arriving in SYD...the greatest city in the World!


User currently offlineBrons2 From United States of America, joined Sep 2001, 3007 posts, RR: 4
Reply 5, posted (5 years 1 month 2 weeks 6 days 15 hours ago) and read 12668 times:

I thought SQ was saying at first that their A380 was extremely reliable, near 100%. Is it not so with the later examples?


Firings, if well done, are good for employee morale.
User currently offlineDinker225 From United States of America, joined Jan 2000, 1059 posts, RR: 18
Reply 6, posted (5 years 1 month 2 weeks 6 days 14 hours ago) and read 12587 times:

I feel your pain. I booked QF12 this coming Sunday just to fly the A380 only to have it subbed with a 744. Oh well. Can't beat a trip to Australia!

Dinner



Two rules in aviation, don't hit anything and don't run out of gas, cause if you run out of gas yer gonna hit something.
User currently onlineN14AZ From Germany, joined Feb 2007, 2691 posts, RR: 25
Reply 7, posted (5 years 1 month 2 weeks 6 days 14 hours ago) and read 12544 times:

Here are some articles related to that issue:

http://www.flightglobal.com/articles...dress-a380-reliability-issues.html

Quote:
Airbus's head of A380 product marketing Richard Carcaillet declines to reveal the A380 fleet's current technical dispatch reliability, as the figure is "not meaningful yet" due the small operating fleet. "It is not significantly bad, but it is not where we want it to be," he says.



and another one, rather old (Oct 2008):

http://www.aviationweek.com/aw/gener...%20Anniversary%20Nears&channel=mro

Quote:
Singapore Airlines' Airbus A380 fleet has logged an average fleet dispatch reliability rate since entry into service of 98.14% according to Lau Hwa Peng, VP of technical services for the airline.



User currently offlineZeke From Hong Kong, joined Dec 2006, 8864 posts, RR: 75
Reply 8, posted (5 years 1 month 2 weeks 6 days 14 hours ago) and read 12532 times:



Quoting Brons2 (Reply 5):
I thought SQ was saying at first that their A380 was extremely reliable, near 100%. Is it not so with the later examples?

"Measured by dispatch reliability and punctuality, the entry into service of the A380 has been comparatively better than the entry of other new aircraft types we have had."

from http://www.strategyawards.com/upload...rds2009/2008_pdfs/17Operations.pdf



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlineAdamd830 From United States of America, joined Jun 2009, 7 posts, RR: 0
Reply 9, posted (5 years 1 month 2 weeks 6 days 10 hours ago) and read 12113 times:



Quoting Dinker225 (Reply 6):
I feel your pain. I booked QF12 this coming Sunday just to fly the A380 only to have it subbed with a 744. Oh well. Can't beat a trip to Australia!

well then maybe i will see you at LAX tomorrow. Did you switch to QF 107, or stay on 12?


User currently offlineWINGS From Portugal, joined May 2005, 2831 posts, RR: 68
Reply 10, posted (5 years 1 month 2 weeks 6 days 10 hours ago) and read 12066 times:

I am wondering if the changes in schedule, don't actually have something to do with the late delivery of Qantas 4th A380? If I remember correctly Qantas was originally scheduled to receive it in May.

Regards,
Wings



Aviation Is A Passion.
User currently offlineAirNZ From , joined Dec 1969, posts, RR:
Reply 11, posted (5 years 1 month 2 weeks 6 days 9 hours ago) and read 11849 times:



Quoting Ikramerica (Reply 3):
It has not been reported that it is "no different than any other aircraft" and in fact, Airbus is keeping dispatch reliability close to the vest, claiming that the data sample is too small. The dispatch reliability has been calculated by others as being below average for new aircraft introductions, and EK has complained similarly, but hardly anything horrible or threatening to the viability of the product.

I think both are valid. Airbus is right in that the data sample is too small. But, from this small sample the A380 is a bit "different than any other aircraft" at least any modern one, in that dispatch reliability has not been improving much over time.

I disagree entirely, and this subject has been constant. Firstly, the poster did not claim "it has been reported that it is no different from other aircraft".....he very clearly said something entirely different.
Secondly, yes indeed the despatch reliability has been "calculated by others" who in turn, claimed it was 'official'......yet was proven to be no such thing other than an agenda-pushing opinion. Thirdly, the data sample being too small often rears it's head.....in your example "But, from this small sample the A380 is a bit "different than any other aircraft"; is that an official statement, or an opinion?
I personally don't see how it is a "bit different from other aircraft.....". If that is going to be based on despatch rate allegedly not improving over time, then surely it can equally be classed as playing with words because, with deliveries being particularly low the data sample then, by definition, must still be too small to be definitive. It cannot be both depending upon a viewpoint.
In my experiences on board it, I've certainly seen absolutely no issues regarding it's despatch reliability as opposed to any other of my flights.


User currently offlinePar13del From Bahamas, joined Dec 2005, 7056 posts, RR: 8
Reply 12, posted (5 years 1 month 2 weeks 6 days 8 hours ago) and read 11710 times:



Quoting AirNZ (Reply 11):
In my experiences on board it, I've certainly seen absolutely no issues regarding it's despatch reliability as opposed to any other of my flights.

And there's the rub of the whole issue, you have seen no problems and the Op has his flight switched from an A380 to a B-747, both of you are correct. The rest of the world just need to see the actual figures so that we can give opinions on facts posted.


User currently offlineCerecl From Australia, joined Jul 2008, 726 posts, RR: 0
Reply 13, posted (5 years 1 month 2 weeks 6 days 7 hours ago) and read 11585 times:



Quoting Ikramerica (Reply 3):
The dispatch reliability has been calculated by others as being below average for new aircraft introductions, and EK has complained similarly,

 redflag  Another A.net A380 myth in the making?

As a scientist, I will do what all scientists do and respectfully request some evidence to justify your claim. Yes, there were issues with (mainly) QF and EK A380s, but it would be quite a leap of faith to conclude that it is "below average". What is the average dispatch reliablity of A380, and what is the average dispatch reliability of a modern aircraft newly entering service?
As to the alleged "complaint", in the following article dated March this year an EK spokesperson was quoted saying A380 is an "excellent" aircraft right after the Der Spigel article.
http://www.reuters.com/article/rbssI...sUtilitiesNews/idUSLF4150520090315

Quoting Ikramerica (Reply 3):
But, from this small sample the A380 is a bit "different than any other aircraft" at least any modern one, in that dispatch reliability has not been improving much over time

I hope the possiblity that A380 reliability was so high that it was close to or at what one would expect from a mature model has not escaped you.


User currently offlineDinker225 From United States of America, joined Jan 2000, 1059 posts, RR: 18
Reply 14, posted (5 years 1 month 2 weeks 6 days 7 hours ago) and read 11501 times:

I stuck with QF12. Did you switch? If not I guess I'll see you in LAX

Dinker



Two rules in aviation, don't hit anything and don't run out of gas, cause if you run out of gas yer gonna hit something.
User currently onlineStitch From United States of America, joined Jul 2005, 30561 posts, RR: 84
Reply 15, posted (5 years 1 month 2 weeks 6 days 6 hours ago) and read 11342 times:
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The A380's dispatch reliability should be quite good since the test frames did benefit from 18-24 months of additional flight testing during the production delay.

Anyway, planes go tech all the time so it's kind of silly to claim the A380 is "better" or "worse" then other models, IMO. I do not get many chances to fly her since I don't hang out in Southeast Asia / Oceania all that much, but so far she's always been ready to take me when I wanted to go somewhere, just as every other family has except one A320 at LAX many, many years ago which had to be swapped with a sister bird.


User currently onlineN14AZ From Germany, joined Feb 2007, 2691 posts, RR: 25
Reply 16, posted (5 years 1 month 2 weeks 6 days 5 hours ago) and read 11170 times:



Quoting Adamd830 (Thread starter):
I am a little annoyed as I was looking forward to flying the A380, but I would rather be safe than sorry.

Agreed upon! See what I spotted when I was waiting for my flight at the time the plane should have already arrived. When looking out of the window I was shocked to see "my plane" on the runway surrounded by a lot of cars.
Big version: Width: 640 Height: 480 File size: 29kb

Later I found out that smoke had developed in the cockpit during landing and they made an emergency landing. In opposite to your case I was "upgraded" from an EMB 145 to an A320.

Have a safe trip and by the way: welcome to A-net!


User currently offlineB6JFKH81 From United States of America, joined Mar 2006, 2873 posts, RR: 7
Reply 17, posted (5 years 1 month 2 weeks 6 days 2 hours ago) and read 9361 times:



Quoting Adamd830 (Thread starter):
Just a little confused on how a new aircraft would have mechanical issues already...

Ever hear the old saying "don't buy a car in its first year of production"? While its a bit extreme, a new model car is just like a new model plane. You are going to have teething issues as the aircraft (and car) gets used and ages. Most of the major issues will be worked out during the first year of operating, but additional teething issues can be discovered as the first few manufactured units continue to age. B6 had lots of minor teething issues when the E190 was brought online, for example. The airlines work with the aircraft manufacturer and component manufacturer, and adjustments are made and implemented in the form of service bulletins, etc. As much as you can test a system and improve it before the product interfaces with customers, you can't make it perfect until you get it out there in the real world. The problem with the the A380 is that it is SO big, and can really differ in systems and components from airline to airline based on the so many interior options, some teething issues will only surface once that particular component or system starts to get used with that first airline that actually has it.

It's all part of the normal evolution of a fleet type. Improvements will continue to be made until the last one flying gets sent out to the desert. That's aviation for ya LOL!

~H81



"If you do not learn from history, you are doomed to repeat it"
User currently offlineXT6Wagon From United States of America, joined Feb 2007, 3392 posts, RR: 4
Reply 18, posted (5 years 1 month 2 weeks 6 days 1 hour ago) and read 8944 times:



Quoting Zeke (Reply 8):
"Measured by dispatch reliability and punctuality, the entry into service of the A380 has been comparatively better than the entry of other new aircraft types we have had."

yes, but they are playing a game to get that number. At least once when the A380 had an issue that took it out of service for days, they wrote up most of the time as schedualed MX, which doesn't affect the dispatch reliability the way taking a week to redo the fuel system does normaly.

Or Do you believe they conviently planed to redo the fuel system in a pre-planned service the very day after it goes out of service for a fuel system failure?


User currently offlineEghansen From , joined Dec 1969, posts, RR:
Reply 19, posted (5 years 1 month 2 weeks 6 days ago) and read 8641 times:



Quoting Par13del (Reply 12):
And there's the rub of the whole issue, you have seen no problems and the Op has his flight switched from an A380 to a B-747, both of you are correct. The rest of the world just need to see the actual figures so that we can give opinions on facts posted.

Given that:

A) we are entering the "low" season for travel to Australia from LA
B) QANTAS is currently advertising bargain-basement fares to Australia from LA on many websites
C) QANTAS profit has nosedived and is planning capacity cuts
D) QANTAS has announced that it will defer deliveries of more A380s in the near term
E) Airlines around the world are parking aircraft to cope with the recession

we need more inside information before we know if 744 substitutions is a dispatch problem or a cash-flow/capacity decrease measure.


User currently offlineQFATWA From Australia, joined Jun 1999, 730 posts, RR: 0
Reply 20, posted (5 years 1 month 2 weeks 5 days 21 hours ago) and read 7111 times:

QF will change the Sunday departure QF11/12 to QF31/32 [SIN-LHR] from mid June.

User currently offlineSpeedbrds From United States of America, joined Jun 2005, 98 posts, RR: 0
Reply 21, posted (5 years 1 month 2 weeks 5 days 17 hours ago) and read 5909 times:

I returned a couple weeks ago from SYD on Qantas A380 QF 11. While in US Customs, several announcements were made that the cargo doors were not opening due to tech issues. Our baggage was delayed for nearly an hour.

It's possible that that could be the issue.


User currently offlineAirlineCritic From Finland, joined Mar 2009, 699 posts, RR: 1
Reply 22, posted (5 years 1 month 2 weeks 5 days 15 hours ago) and read 5513 times:



Quoting Eghansen (Reply 19):
we need more inside information before we know if 744 substitutions is a dispatch problem or a cash-flow/capacity decrease measure.

Exactly. This thread is missing one thing, actual data... and with it, its hard to make any kind of reasonable argument.


User currently offlineAirvan00 From Australia, joined Oct 2008, 748 posts, RR: 1
Reply 23, posted (5 years 1 month 2 weeks 4 days 10 hours ago) and read 4980 times:

A couple of weeks ago I explained to someone who's LAX-SYD flight was changed from a A388 to a 744 was because the airline had previously announced an increase in A388 on the LHR route. When the fourth A388's delivery was delayed, QF decided to reduce A388 service on the LAX flights and put the aircraft on the LHR route.
So the maintenance problem is they do not physically have the aircraft yet.


User currently offlineAstuteman From United Kingdom, joined Jan 2005, 9977 posts, RR: 96
Reply 24, posted (5 years 1 month 2 weeks 4 days 10 hours ago) and read 4957 times:
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Quoting Airvan00 (Reply 23):
So the maintenance problem is they do not physically have the aircraft yet.

You don't very good dispatch stats on an aircraft you haven't got yet.......  biggrin 

Rgds


25 N14AZ : What a nice interpretation of "maintenance works". Remember, they are talking about MSN 026: originally, delivery was planned for end of 2008. After
26 Francoflier : The problem with a small fleet is that a undispatchable tech issue will automatically lead to an equipment change, which will be noticed by everyone.
27 Ssublyme : Is this A380 specific, QF has had it's share of maintenance issues in the last few months and it has spanned more than just the A380's, 744 & A330's a
28 Zeke : Suggest you actually read the link that was provided for the first time. The quote came from Bey Soo Khiang, Senior EVP Operations & Planning @ SIA,
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