Hawaiian763 From Canada, joined May 2009, 239 posts, RR: 0 Posted (3 years 11 months 2 weeks 4 days 2 hours ago) and read 2333 times:
How come I hear so much about Ryanair these days. It seems at first they seem to be the best LCC in Europe, now I hear that they are one of the worst airlines to fly with. Can anyone tell me why they are getting such bad press, is it their service or something that the airline did to make people mad?
RussianJet From Kazakhstan, joined Jul 2007, 6276 posts, RR: 23 Reply 1, posted (3 years 11 months 2 weeks 4 days 2 hours ago) and read 2297 times:
Quoting Hawaiian763 (Thread starter): Can anyone tell me why they are getting such bad press, is it their service or something that the airline did to make people mad?
Where have you been hiding for the last five or so years? The company has long since made it their mission to behave controversially and do their best to court publicity of any kind, be it good or bad. This is not a recent development, however, the company has grown and grown and the times have changed economically, necessitating an ever-increasing number of changes and innovations in terms or services, fees etc.
Pe@rson From United Kingdom, joined Jan 2001, 18826 posts, RR: 54 Reply 2, posted (3 years 11 months 2 weeks 4 days 2 hours ago) and read 2241 times:
Quoting RussianJet (Reply 1): Where have you been hiding for the last five or so years?
Exactly my first thought.
Quoting RussianJet (Reply 1): The company has long since made it their mission to behave controversially and do their best to court publicity of any kind, be it good or bad.
I'd have expected every A.nutter to have known that!
"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
Asiaflyer From Singapore, joined May 2007, 1019 posts, RR: 1 Reply 3, posted (3 years 11 months 2 weeks 4 days 2 hours ago) and read 2176 times:
Quoting Pe@rson (Reply 2): Quoting RussianJet (Reply 1):
Where have you been hiding for the last five or so years?
Exactly my first thought.
Hey fellows.
Our young friend became a a.net member last month, so be nice please.
About Ryanair??
I've been flying them a few times in Europe.
Once they canceled the flight and offered me a new ticket 3 days later.
I will not recommend them if anyone would ask me.
I'm sure other people had better luck with them.
BrusselsSouth From Belgium, joined Aug 2001, 598 posts, RR: 5 Reply 5, posted (3 years 11 months 2 weeks 4 days 1 hour ago) and read 2113 times:
Quoting Asiaflyer (Reply 3): Our young friend became a a.net member last month, so be nice please
Exactly. Plus, Ryanair is not necessarily known to everyone outside of Europe.
Quoting Hawaiian763 (Thread starter): Can anyone tell me why they are getting such bad press, is it their service or something that the airline did to make people mad?
With around 190 Boeing 737-800s in service and more than 58 million passengers transported in 2008, they are the biggest airline in Europe in terms of passenger numbers.
They are well known in Europe for their high profile media controversies, expressed mainly through their infamous CEO Michael O'Leary (known on A.net as MOL). Most of their PR is based on (often false) 'shocking' rumors aimed at bringing media attention on them, such as creating a fee for obese passengers, making passengers pay for lavatory use, ...
Service-wise, they're probably on the lower end of the scale, and are notorious for their 'additional fees' making passengers pay for everything separately, from airport check-in (while it lasts...) to priority seating. To summarize, let's just say their business model is based on the low-cost carrier model, taken to the extreme, while at the same time attracting maximum (free) media attention through rumors or deliberately controversial news.
YXXMIKE From Canada, joined Apr 2008, 306 posts, RR: 0 Reply 7, posted (3 years 11 months 2 weeks 4 days 1 hour ago) and read 2048 times:
FR however from a cheap young traveler's point of view with only one piece of luggage that isn't overweight and isn't hungry and is kind of small in stature its an excellent airline with low fares to some secondary airports in Europe.
Truthfully I am one of the rare people on here that didn't mind taking FR when I was living in Dublin. FR made sense for me because I would go on quick weekend getaways with little luggage and a knowledge that things sometimes go wrong. I was lucky that nothing ever happened to me while I was traveling but I have heard some horror stories!!
FR completes their main goal, get people from A - B at the lowest possible cost and kind of on time.
Burkhard From Germany, joined Nov 2006, 4248 posts, RR: 2 Reply 8, posted (3 years 11 months 2 weeks 4 days 1 hour ago) and read 2022 times:
Ryanair indeed is polarizing a.netters .
Some of them see them as an evil. Michael O'Leary can be sure they hate him, whatever he says and does, and he is the most provocative figure in the airline circus currently.
Others see them as the future of short range air traffic, absolutely no frills, minimal prices, every extra to be paid. This of course again is a view provocative to the first group.
I personally have done many flights with them, because their HHN base is reachable in less than an hour for me and parking still is cheap there. I always got what I expected, an in time departure and arrival, no frills. I ordered a champagne and got one, served with a smile, I ordered a fresh crosissant and a coffee and got one, all for reasonable prices.
As their merit, I see that they serve useful for millions of people, they have made Europe smaller, overcome borders.
As their ugly side, they pioneer service reductions and extra fees, and others follow in cost savings without selling their tickets for 1 € or 5.
RussianJet From Kazakhstan, joined Jul 2007, 6276 posts, RR: 23 Reply 9, posted (3 years 11 months 2 weeks 4 days 1 hour ago) and read 1935 times:
Quoting Pe@rson (Reply 6): If you are into civil aviation, you should have heard of FR: it is revolutionary in many ways.
Yes, in addition to which, most people check the site out for a while before joining. Given the regularity of FR-related threads it would be quite an achievement to remain clueless about them.
Ryanair may be cult for some people but they definately don't have any culture.
Quoting Burkhard (Reply 8): Some of them see them as an evil.
Well, I wouldn't say that. It is certainly possible to admire MOL for his ability to get 58 Milliion people each year to board one of Ryanair's flights by literally kicking them into the aircraft. It is certainly possible to admire the business model but hate using their services at the same time.
After several attempts I would fly FR only if there is really no other choice and even then I'd rather stay home, whereas I would never have any problems chosing Southwest, on whom Ryanair's business model is based.
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