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Air France EU/Schengen In Flight Service  
User currently offlineDAL763ER From United States of America, joined Oct 2008, 571 posts, RR: 0
Posted (5 years 6 months 2 days 6 hours ago) and read 3479 times:

I flew BUD-CDG-BUD last week and I was pretty surprised to find some stuff lacking in the AF product. First of all, they didn't have LCDs with in-flight maps as other airlines do every 4 or so rows of seats. Second, on the return, all they offered were two croissants and water/coffee/tea. They didn't have any other type of beverage. Why? Both flights were A320s. I only got the first plane's reg: F-GFKV.


Where aviation is not the side show, it's the main show!!!
10 replies: All unread, jump to last
 
User currently offlineLY777 From France, joined Nov 2005, 2744 posts, RR: 2
Reply 1, posted (5 years 6 months 2 days 6 hours ago) and read 3450 times:

Most of AF A320s, and ever A318/319/321 don't have LCD screens indeed. I was also disappointed when I learnt it. It is disappointed for an airline like AF...
Only a few A320s (including the new A320s received) have these LCD screens: they are dedicated to AMM, TLV, and other "long haul A320 destinations"



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User currently onlineDaleaholic From UK - England, joined Oct 2005, 3208 posts, RR: 13
Reply 2, posted (5 years 6 months 2 days 6 hours ago) and read 3447 times:

It's only a short haul flight, there's no particular need for there to be LCDs. And regarding the croissants and water/tea/coffee... Having a full bar means more time spent taking orders and such. On such a short flight it just wouldn't work.


Religion is an illusion of childhood... Outgrown under proper education.
User currently offlineDAL763ER From United States of America, joined Oct 2008, 571 posts, RR: 0
Reply 3, posted (5 years 6 months 2 days 6 hours ago) and read 3431 times:



Quoting Daleaholic (Reply 2):
It's only a short haul flight, there's no particular need for there to be LCDs. And regarding the croissants and water/tea/coffee... Having a full bar means more time spent taking orders and such. On such a short flight it just wouldn't work.

I understand that, but what surprises me is that most people criticize US carriers for poor in-flight service. No offense, I had a wider variety of drinks on a domestic US flight - same flight time as CDG-BUD. I don't mind not having food for free, at least they should charge for it like you guys across the pond do - I ate a brilliant sandwich for $8 on Delta! - but beverages should be available, not just tea/coffee/water.

Nevertheless, I like AF, but I expected a better product on "domestic" flights...



Where aviation is not the side show, it's the main show!!!
User currently offlineShamrock604 From Ireland, joined Sep 2007, 4227 posts, RR: 12
Reply 4, posted (5 years 6 months 2 days 5 hours ago) and read 3425 times:

Strange, I got a full beverage service when flying AMS-CDG this week, and thats a 40 minute flight on an A320.

Also, very ferw scheduled Eruo carriers bother with LCD screens on intra EU flights.



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User currently offlineLY777 From France, joined Nov 2005, 2744 posts, RR: 2
Reply 5, posted (5 years 6 months 2 days 5 hours ago) and read 3419 times:



Quoting Daleaholic (Reply 2):
It's only a short haul flight, there's no particular need for there to be LCDs. And regarding the croissants and water/tea/coffee...

I disagree. An airshow is always interesting even for a short flight.
And don't forget that these A32X are used to farther destinations such as Morroco (flights up to 3.5 hours), and for these flights, the lack of IFE is here a terrible lack...



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User currently offlineAmerican 767 From United States of America, joined May 1999, 4009 posts, RR: 12
Reply 6, posted (5 years 6 months 2 days 4 hours ago) and read 3324 times:
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If the flight is two hours or less I wouldn't care. Even if I get just a croissant or a sandwich and coffee or a soda on a three hour flight I would be happy.
Four years ago I flew Air France from VIE to CDG, all I received was a glass of water. Not even peanuts, not even a choice of beverages, nothing but water. Sure I was expecting to get at least a choice of non alcoholic beverages but for a mere two hour flight I wouldn't complain just for the lack of in flight service. The aircraft was a 737-500, so I was not expecting either any kind of IFE. I knew Air France was getting rid of the 737's so I chose that flight on purpose so that I would fly on that one once before it would be too late. This was 2005. Nevertheless I was still happy with that trip and Air France remains one of my favorite airlines, I don't fly them too often but I certainly would not hesitate to fly with them again.
A year ago I flew KLM from AMS to IST. For the 200 Euros I had paid for the ticket, I got a lunch (can't remember what it was exactly but it tasted good) with a choice of beverages, that was great. I sure would fly KLM again.

Ben Soriano



Ben Soriano
User currently offlineAirbuseric From Netherlands, joined Jan 2005, 4277 posts, RR: 51
Reply 7, posted (5 years 6 months 2 days 4 hours ago) and read 3300 times:

On CDG-AMS A321 last week I got a small plate in plastic with 1 mini-sandwich (very nice taste), a shelf with some salad, and a sweet cookie. Together with full beverage service incl. wines/beer. So, not bad at all, and better then what KL offers usually on such sectors.
btw, flight was leaving ex CDG around 5 pm, maybe makes a difference.



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User currently offlineDAL763ER From United States of America, joined Oct 2008, 571 posts, RR: 0
Reply 8, posted (5 years 6 months 2 days ago) and read 3128 times:



Quoting Shamrock604 (Reply 4):
Strange, I got a full beverage service when flying AMS-CDG this week, and thats a 40 minute flight on an A320.

Well I also got a full beverage and meal service on the BUD-CDG leg...

Quoting Airbuseric (Reply 7):
btw, flight was leaving ex CDG around 5 pm, maybe makes a difference.

You could have a point there...the BUD-CDG flight departed at 12:50, whereas when I returned on Sunday, we departed at 9:35, but seems like a pretty poor "breakfast"...



Where aviation is not the side show, it's the main show!!!
User currently offlineMir From United States of America, joined Jan 2004, 21879 posts, RR: 55
Reply 9, posted (5 years 6 months 2 days ago) and read 3095 times:



Quoting Daleaholic (Reply 2):
And regarding the croissants and water/tea/coffee... Having a full bar means more time spent taking orders and such. On such a short flight it just wouldn't work.

CDG-BUD isn't that short a flight. BA was able to do a full drink service and hand out sandwiches on a LHR-CDG flight, and that's a heck of a lot shorter than CDG-BUD. So it can be done.

-Mir



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User currently offlineViscount724 From Switzerland, joined Oct 2006, 26021 posts, RR: 22
Reply 10, posted (5 years 6 months 1 day 22 hours ago) and read 2995 times:



Quoting LY777 (Reply 5):
Quoting Daleaholic (Reply 2):
It's only a short haul flight, there's no particular need for there to be LCDs. And regarding the croissants and water/tea/coffee...

I disagree. An airshow is always interesting even for a short flight.

99% of passengers don't care about inflight entertainment on flights within Europe. And that equipment is expensive to install and maintain, and it adds weight.

Quoting Shamrock604 (Reply 4):
Strange, I got a full beverage service when flying AMS-CDG this week, and thats a 40 minute flight on an A320.

On my last AF trip withiin Europe in Y class involving 4 flights with a connection at CDG both ways (coincidentally, each flight on a different A320 family member -- 318/319/320/321), and all flights shorter than CDG-BUD, there was full beverage service on all flights. On early morning flights they certainly had orange juice in addition to coffee/tea/water. I personally think AF inflight service is as good as, and often better than, most other major carriers.


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