Directorguy From Egypt, joined Jul 2008, 1569 posts, RR: 12 Reply 2, posted (3 years 10 months 2 weeks 1 day 20 hours ago) and read 2313 times:
Thanks very much. Glad that EK is on the list. QR are slightly ahead, but it's a smaller airline and it's easier to monitor quality control, I guess. SQ is a few points head, and is naturally the leader of the pack.
Surprised that VS is on the list, didn't know they were well regarded.
Glad Air NZ's on the list, they deserve it.
SQ_EK_freak From United Kingdom, joined Dec 2000, 1583 posts, RR: 21 Reply 4, posted (3 years 10 months 2 weeks 1 day 20 hours ago) and read 2296 times:
Quoting Mir (Reply 1):
Doesn't help those who don't live in a VX destination much. I wonder what the top-rated US international carrier is.
Yup I agree - though I've flown them between JFK and LAX, and I've got to say they are a different in flight experience all together from any domestic American outfit. The crew were all very energetic - I was surprised to see 4 cabin crew on my A320 - then I realized one guy was a trainee and it was his first flight. Well, he dropped an entire tray of coke on me. He was so apologetic - then the senior crew member came to me and apologized as well, and offered me free alcohol for the remainder of the flight (about 4 hours at this point). I completely understood and said it was no problem really, and that I was crew myself. Needless to say I spent the rest of the flight in the aft galley with the crew.
Quoting Directorguy (Reply 2): QR are slightly ahead, but it's a smaller airline and it's easier to monitor quality control, I guess.
Yeah, it will definitely be interesting to see the direction they go in the next several years as they continue to expand. I've just heard that they are recruiting in Australia again after a hiatus because they weren't "satisfied" with their previous Aussie recruits (most of whom jumped ship after the 6 month probationary period to either Emirates or Etihad) so it'll be a interesting few years ahead for QR!
SQ_EK_freak From United Kingdom, joined Dec 2000, 1583 posts, RR: 21 Reply 8, posted (3 years 10 months 2 weeks 1 day 20 hours ago) and read 2208 times:
Quoting AABB777 (Reply 3): Also surprised that EY did not make the list...
Quoting OP3000 (Reply 7): I'm surprised EY was blown off in this list.
I'm surprised as well, I personally think they are better than Qatar. But that's my bias Perhaps it's because they don't have much visibility in the American market yet? Qatar has a bit more given their IAD and JFK and most recently IAH ops versus Etihad's sole JFK? With ORD coming along soon, that might change. Their new terminal in AUH might also boost their rankings in the coming years, as their old infrastructure was desperately lacking. I flew with them to YYZ kind of recently and gotta say their weakest point is their catering - quantity was a bit lacking, and so was the presentation especially compared to us at EK - but again, that's my bias
OP3000 From United States of America, joined Jun 2009, 1678 posts, RR: 2 Reply 9, posted (3 years 10 months 2 weeks 1 day 20 hours ago) and read 2183 times:
Quoting SQ_EK_freak (Reply 8): Perhaps it's because they don't have much visibility in the American market yet?
That's a big reason yes, and the other is the legacy phenomenon that typically happens with rankings, whether it be airlines, universities or hotels. Those people who publish them year by year have a natural prejudice in favor of those who have made the top of the list before, whether it be to appear consistent or just because its easier to just re-shuffle last year's a little instead of doing a from-scratch re-evaluation.
Contrails15 From United States of America, joined Oct 2008, 1181 posts, RR: 0 Reply 15, posted (3 years 10 months 2 weeks 1 day 14 hours ago) and read 1717 times:
Travel and Leisure I can do without. J.D Power is the award I'm looking to win. I mean come on, VX wins with 9 cites in its route network and LH isn't even in top ten. i believe it that subscribers voted on this.