DAL763ER From United Kingdom, joined Oct 2008, 375 posts, RR: 0 Posted (2 years 6 months 2 weeks 6 days 15 hours ago) and read 7155 times:
Hey guys,
I'm flying to London on Monday for a 3 week summer school. Given that I'm traveling with a group from school, I couldn't choose what airline to fly (namely, I'd have chosen OS), hence I have to fly on the direct route from TSR (Timisoara, Romania) to LTN.
The group preferred Wizz Air just because it was direct, regardless of cost. I for one paid 340 euros for the ticket, while OS would've been 200. Packing this evening, I realized I couldn't have everything in one suitcase. So I went to the Wizz website and added another piece of luggage. However, now that I read the checked bag allowance, it said 15kgs combined! Come on...20euros for another piece and I still have to make them add up to 15?? Now I need to pay an extra-weight fee of 45gbp approx so I can get all my stuff, plus what I am going to buy when coming home.
Come on...this wouldn't have happened at a normal airline. At worst, I would've paid 80-100 euros for another bag (which would add me up to 45kgs, not 35 like W6 asks for) and the cost of my ticket would've been 100 euros at least, cheaper. I'm getting to 400 euros for a darn W6 ticket!!
Is there a way I can cancel my reservation and make a new one, seeing prices for the same flights are half what I paid?
Thanks,
DAL763ER
Where aviation is not the side show, it's the main show!!!
DLPMMM From United States of America, joined Apr 2005, 3370 posts, RR: 10 Reply 1, posted (2 years 6 months 2 weeks 6 days 15 hours ago) and read 7139 times:
Why fly on an aircraft, when you can TAKE A WIZZ!!
Sorry, couldn't resist.
I imagine that the change fees would eat you alive at this point, so I would just suggest that you learn quickly how to pack light. Plan on doing laundry during your stay in the UK, and leave some of the electronics and bulky items at home.
DAL763ER From United Kingdom, joined Oct 2008, 375 posts, RR: 0 Reply 2, posted (2 years 6 months 2 weeks 6 days 15 hours ago) and read 7106 times:
Well I'm carrying my laptop and electronics in the carry-on, so that's not the issue. I'd still need the second piece of luggage regardless, because I'm planning to buy books for when I come home...what I don't understand is - why pay a second bag fee and still not get another 15kgs? That's absurd!! Then why not charge me 50-60 euros in the first place like a normal airline would so I can get another 15kgs allowance, not have 2 pieces with yet still 15...too bad I'm 3 months short of turning 18. I'd have flown OS for sure...
Where aviation is not the side show, it's the main show!!!
KL911 From Hungary, joined Jul 2003, 4328 posts, RR: 17 Reply 3, posted (2 years 6 months 2 weeks 6 days 15 hours ago) and read 7105 times:
I fly them between PRG and EIN a few times soon, also have flown them before. It's like Ryanair, you pay what you want. I suggest minimal luggage, book in advance, of peak dates ( My next PRG-EIN flight in september is 24 euro all in... )
DLPMMM From United States of America, joined Apr 2005, 3370 posts, RR: 10 Reply 4, posted (2 years 6 months 2 weeks 6 days 15 hours ago) and read 7074 times:
Quoting DAL763ER (Reply 2): Well I'm carrying my laptop and electronics in the carry-on, so that's not the issue. I'd still need the second piece of luggage regardless, because I'm planning to buy books for when I come home...what I don't understand is - why pay a second bag fee and still not get another 15kgs? That's absurd!! Then why not charge me 50-60 euros in the first place like a normal airline would so I can get another 15kgs allowance, not have 2 pieces with yet still 15...too bad I'm 3 months short of turning 18. I'd have flown OS for sure...
Don't take books back on the plane!! Ship them via a carrier like DHL or UPS. Alot cheaper and easier.
DAL763ER From United Kingdom, joined Oct 2008, 375 posts, RR: 0 Reply 5, posted (2 years 6 months 2 weeks 6 days 7 hours ago) and read 6793 times:
The funny thing is that when I try to add the excess weight fee of 10kgs, it doesn't charge me 30euros as stated, but 60 (30 for each I assume). Then why on Earth don't they allow me another 15kgs provided I've paid for another piece. Why ask 30 euros for addition of 10 on each bag, but the combined allowance is 25....
Where aviation is not the side show, it's the main show!!!
Antonovman From United Kingdom, joined Mar 2001, 683 posts, RR: 0 Reply 6, posted (2 years 6 months 2 weeks 6 days 7 hours ago) and read 6712 times:
Well now you have discovered that "low cost" airlines are not "low cost"
As soon as others realise that they will stop flying their planes and fly with "proper" airlines
NEMA From United Kingdom, joined Feb 2006, 637 posts, RR: 0 Reply 7, posted (2 years 6 months 2 weeks 6 days 6 hours ago) and read 6671 times:
Quoting DAL763ER (Thread starter): Is there a way I can cancel my reservation and make a new one, seeing prices for the same flights are half what I paid?
The answer to that surely lies with the carrier, not this forum.
There isnt really a dark side to the moon, as a matter of fact its all dark!
Babybus From United Kingdom, joined Dec 2003, 3127 posts, RR: 6 Reply 8, posted (2 years 6 months 2 weeks 6 days 2 hours ago) and read 6357 times:
Quoting Antonovman (Reply 6): Well now you have discovered that "low cost" airlines are not "low cost"
Scheduled airlines have recognised the value of the low cost model. LGW-DUB with Aer Lingus 85 pounds and the same route at the same time with Ryanair was 10 pounds.
Low cost airline means low cost airline.
and with that..cabin crew, seats for landing please.
Gilesdavies From United Kingdom, joined Dec 2003, 2667 posts, RR: 1 Reply 9, posted (2 years 6 months 2 weeks 6 days 2 hours ago) and read 6303 times:
I don't really wanna knock you!
BUT, this is pretty much standard policy with all LCC in Europe, regardless on how many bags you pay for the combined weight is usually 15-20kg...
The only exception I am aware of is easyJet that will allow you to purchase an additional baggage allowance at a discounted rate compared to the fees paid at check-in.
If you knew you was going to be travelling with lots of luggage I would have gone for OS and also have saved money! I really don't think Wizzair are at fault here!
The problem with LCC, they are there to get you from A to B and when it comes to flexibility they are not all that accommodating! You need to read the T&C's and if you are not happy with these do not fly with them, you fly on their terms!
When you arrive at LTN you will probably wish you had flown on OS to LHR, as LTN is not the greatest of airports to be flying from at the moment. The drop off areas and bus station out side of the terminal are chaos at the moment, with this new £1 levy they have introduced!
AirNZ From , joined Dec 1969, posts, RR: Reply 10, posted (2 years 6 months 2 weeks 6 days 2 hours ago) and read 6281 times:
Quoting Antonovman (Reply 6): Well now you have discovered that "low cost" airlines are not "low cost"
As soon as others realise that they will stop flying their planes and fly with "proper" airlines
But then again, those with knowledge know that "low cost" (LCC's) refers to the airline cost base, and not necessarily any given fare......so your implication is blatantly false.
Seemingly tens of millions of passengers though have obviously 'realised' what you haven't.....also that "proper airlines" are merely only someone's opinion, and which is not dependent on mutual agreement. So, other than mere opinion, please accurately define "proper".
YAK42 From Ireland, joined Oct 2000, 790 posts, RR: 9 Reply 11, posted (2 years 6 months 2 weeks 6 days 1 hour ago) and read 6197 times:
Just get the books from Amazon. You can buy almost any book you want second hand there. Dont know what postage and packaging will be to Romania but its bound to be cheaper than what you are paying in exess bagage.
BasilFawlty From Netherlands, joined Jun 2009, 985 posts, RR: 1 Reply 12, posted (2 years 6 months 2 weeks 5 days 21 hours ago) and read 4925 times:
Quoting DAL763ER (Reply 2): why pay a second bag fee and still not get another 15kgs? That's absurd!!
No it's not. A lot of airlines have these rules. Wizzair has is it very clear stated in the terms and conditions: "Any piece of baggage to be checked-in is subject to a fee, per bag, per flight and per passenger. The total allowance for all pieces of checked-in luggage combined remains 15 kilograms". And you've accepted those terms and conditions when you bought the ticket.
My advise is to pack smart and don't bring a lot of stuff with you that you can buy in the UK as well. Also it's better to send your books by courier of by mail like people above already mentioned.
Further keep in mind that Wizzair is an airline, and not a removal company with an unlimited bagage allowance!
'Every year donkeys and mules kill more people than plane crashes'
Cchan From New Zealand, joined May 2003, 1491 posts, RR: 2 Reply 13, posted (2 years 6 months 2 weeks 5 days 21 hours ago) and read 4790 times:
Quoting Antonovman (Reply 6): Well now you have discovered that "low cost" airlines are not "low cost"
It depends on where you are. The "low cost" airlines here in South Africa are pretty good. Take 1Time as an example: fare generally cheaper than SA and BA, 20 kg luggage allowance (they will allow up to 25 kg before charging R20, about EUR2 per extra kg on top of 25), unlimited number of bags, tickets can be changed before departure for a fee of R90 plus fare difference, passenger details can also be changed for another R90, quite good on time performance and service. The only differences between 1T and the "proper" airlines are that you pay for your food and drinks if you need them, and they fly rather old MD80s.
Quoting Antonovman (Reply 6): Well now you have discovered that "low cost" airlines are not "low cost"
True.
Quoting BasilFawlty (Reply 12):
No it's not. A lot of airlines have these rules.
Ah, and because a lot of airlines do so, it's not idiot?
Quoting BasilFawlty (Reply 12): Wizzair has is it very clear stated in the terms and conditions: "Any piece of baggage to be checked-in is subject to a fee, per bag, per flight and per passenger. The total allowance for all pieces of checked-in luggage combined remains 15 kilograms". And you've accepted those terms and conditions when you bought the ticket.
He doesn't deny it was clearly stated, nor that he accepted it. This doesn't just take away the absurdity of this rule.
Quoting BasilFawlty (Reply 12):
Further keep in mind that Wizzair is an airline, and not a removal company with an unlimited bagage allowance!
It's not about baggage allowance, it's about the absurdity of paying extra without getting extra.
Never ask somebody if he's a pilot. If he is, he will let you know soon enough!
Cchan From New Zealand, joined May 2003, 1491 posts, RR: 2 Reply 15, posted (2 years 6 months 2 weeks 5 days 20 hours ago) and read 4268 times:
Quoting BrouAviation (Reply 14): Ah, and because a lot of airlines do so, it's not idiot?
I wouldn't call it idiotic, many of these airlines just unfortunately adopted rather callous business models with a general lack of respect for their customers. LCCs around the world have very different terms and conditions, some are reasonable, and some are very harsh. Personally, I am happy to go with those which treat their customers as people (not cargo), and avoid those which think their passengers can be treated like shit because they paid less.
Antonovman From United Kingdom, joined Mar 2001, 683 posts, RR: 0 Reply 16, posted (2 years 6 months 2 weeks 5 days 20 hours ago) and read 4254 times:
Quoting AirNZ (Reply 10): But then again, those with knowledge know that "low cost" (LCC's) refers to the airline cost base, and not necessarily any given fare......so your implication is blatantly false.
Seemingly tens of millions of passengers though have obviously 'realised' what you haven't.....also that "proper airlines" are merely only someone's opinion, and which is not dependent on mutual agreement. So, other than mere opinion, please accurately define "proper".
Well AirNZ I consider myself to be "those with knowledge" as i have worked for airlines for 35 years. Not a fantasy like some either which i could also dwell on but wont. I would like to continue this conversation but unfortunatly i am just about to get ready and go to work. Yes for an airline still, and guess what ? it is a low cost airline. So i think i do know what i am talking about
Ah, and because a lot of airlines do so, it's not idiot?
If you dont like it don't fly them and stop complaining!! I and many other persons love LCC's because they get you for max 10 euro where you want to be... If you need service like checked in bags or food, pay for it.....
And I want to know when this ticket was bought... even 2 days before departure i can get my 10 euro tickets on LCC's.....340 Euro is not possible..
BrouAviation From Netherlands, joined Jun 2009, 890 posts, RR: 0 Reply 18, posted (2 years 6 months 2 weeks 5 days 20 hours ago) and read 3973 times:
Quoting Cchan (Reply 15): Personally, I am happy to go with those which treat their customers as people (not cargo), and avoid those which think their passengers can be treated like shit because they paid less.
+ 1
Quoting KL911 (Reply 17): If you dont like it don't fly them and stop complaining!! I and many other persons love LCC's because they get you for max 10 euro where you want to be...
He said 340, not 10. They don't get you there for 10 euros, at least not here.
Quoting KL911 (Reply 17):
And I want to know when this ticket was bought... even 2 days before departure i can get my 10 euro tickets on LCC's.....340 Euro is not possible..
Well may be you could start start with asking politely.
If you even don't believe people on the facts in their story, what are we talking about? Last month I paid almost 450 euro for a returntrip AMS-GVA on EZS. What you mean 'not possible'?
Never ask somebody if he's a pilot. If he is, he will let you know soon enough!
Bennett123 From United Kingdom, joined Aug 2004, 5743 posts, RR: 2 Reply 20, posted (2 years 6 months 2 weeks 5 days 15 hours ago) and read 2231 times:
The problem is that he did not choose Wizz.
Next time can you arrange the flight yourself.
Seems little point in being able to carry several bags if the total weight is still only 15kg.
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From United Kingdom, joined Oct 2008, 375 posts, 
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