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LH To Offer No-Meal Tickets; Sunshine Insurance  
User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Posted (4 years 11 months 3 weeks 22 hours ago) and read 9479 times:

According to a press report, LH is considering offering cheaper tickets without onboard snacks and beverages on short-haul routes. (Snacks and beverages have so far been included on all LH flights.) Moreover, they will offer a "sunshine insurance" for tourists. If the weather is rainy at the destination, the passenger will be reimbursed 20 EU per day.

Desperation in a time of crisis, or creative business development? You decide.

Source: Stern (German)
http://www.stern.de/reise/deutschlan...Lufthansa-Sonnenschein/708165.html


Am I cured? Slept 5 hours on last long-haul flight...
54 replies: All unread, showing first 25:
 
User currently offlineMadameConcorde From San Marino, joined Feb 2007, 10875 posts, RR: 37
Reply 1, posted (4 years 11 months 3 weeks 22 hours ago) and read 9423 times:

My idea is the risk to this is that most passengers will choose the "no meal/snacks/drinks" air fare and it will become the norm in the future, except in Business Class of course.

This is not a very good idea I think. I hope they will not apply it or we run the risk of having short haul LH flights without any more free drinks and snacks in the Y cabin. We will have to pay extra for them like it is the case on SAS flights.

Dear Lufthansa, I fly with you a lot. Please leave things as they are, the same for LX and OS which I am using a lot too.

 airplane   cheerful   airplane 

I don't want to become a LH Miles and Less -10 Senator Member.  Big grin



There was a better way to fly it was called Concorde
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17322 posts, RR: 46
Reply 2, posted (4 years 11 months 3 weeks 22 hours ago) and read 9400 times:



Quoting PlaneInsomniac (Thread starter):
LH is considering offering cheaper tickets without onboard snacks and beverages on short-haul routes.

I like this idea a lot and it's easy to implement. They already have a "first class" on short haul routes that has very little hard product differentiation and this would be even easier. LY also mentioned they were going to try this in Y.



E pur si muove -Galileo
User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 3, posted (4 years 11 months 3 weeks 22 hours ago) and read 9400 times:



Quoting MadameConcorde (Reply 1):
This is not a very good idea I think.

 checkmark 

I concur. Way to ruin your brand, LH. In particular with the "sunshine insurance" gimmick. We'll just have to see how many lawsuits will result from this.



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17322 posts, RR: 46
Reply 4, posted (4 years 11 months 3 weeks 22 hours ago) and read 9322 times:



Quoting MadameConcorde (Reply 1):
This is not a very good idea I think. I hope they will not apply it or we run the risk of having short haul LH flights without any more free drinks and snacks in the Y cabin.



Quoting PlaneInsomniac (Reply 3):
Way to ruin your brand,

A belated welcome to reality...

Signed,

US Carriers Silly



E pur si muove -Galileo
User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 5, posted (4 years 11 months 3 weeks 22 hours ago) and read 9290 times:



Quoting MaverickM11 (Reply 4):
A belated welcome to reality...

Signed,

US Carriers

Yeah, well, you may have a point there. Still, I find it somewhat disappointing.

Then again, reality sometimes is. Especially at the moment.



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineMadameConcorde From San Marino, joined Feb 2007, 10875 posts, RR: 37
Reply 6, posted (4 years 11 months 3 weeks 22 hours ago) and read 9238 times:



Quoting MaverickM11 (Reply 2):
They already have a "first class" on short haul routes that has very little hard product differentiation

There is quite some difference in product between Y and C cabins on LH/LX/OS regional flights. Austrian still serves good tasty hot meals in Economy on short haul. LH serves sandwiches, the same with Swiss. In Business you get full meals complete with dessert on short haul flights on the 3 carriers.

I use these flights quite often, to Frankfurt, Munich, Zurich and Vienna. I know the products quite well.



There was a better way to fly it was called Concorde
User currently offlineSteex From United States of America, joined Jun 2007, 1606 posts, RR: 9
Reply 7, posted (4 years 11 months 3 weeks 22 hours ago) and read 9241 times:

I'm interested to know the details of the "sunshine insurance" availability. Besides the obvious problem with having to determine what volume or duration of rain qualifies, I assume they would have to limit it to a maximum total payout. I would also imagine they might completely exclude some of their destinations from such a policy.

If they don't, I see a whole new breed of LH mileage runs evolving in Europe as we speak. Someone can just buy a FRA-BOM-FRA ticket with a 3-month stay during monsoon season and wait for the ticket to pay for itself $20 at a time, then buy a BOM-FRA-BOM ticket (on a different airline) inside that so as to not actually stay in BOM for 3 months.

 duck 


User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 8, posted (4 years 11 months 3 weeks 22 hours ago) and read 9182 times:



Quoting Steex (Reply 7):
I'm interested to know the details of the "sunshine insurance" availability. Besides the obvious problem with having to determine what volume or duration of rain qualifies, I assume they would have to limit it to a maximum total payout. I would also imagine they might completely exclude some of their destinations from such a policy.

According to http://www.stern.de/reise/deutschlan...ufthansa-Sonnenschein/708165.html:

- 20 EU reimbursement per rainy day, up to a maximum of 200 EU
- available on 36 selected routes
- ticket prices for this offer start at 119 EU, while regular flights start at 99 EU
- valid for trips ending no later than November 8th, 2009
- insurance is provided by a German insurance corporation (WUEBA AG)
- passengers have to mail in receipt, boarding passes, and a list of claimed rainy days
- a "rainy day" is accepted if German weather website www.wetteronline.de shows a minimum of 5 millimeters of rain per day at that location



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineSteex From United States of America, joined Jun 2007, 1606 posts, RR: 9
Reply 9, posted (4 years 11 months 3 weeks 21 hours ago) and read 9137 times:



Quoting PlaneInsomniac (Reply 8):

Interesting, thanks for providing the details to those of us who can't read German!


User currently offlineEXCOASA1982 From United States of America, joined Oct 2008, 164 posts, RR: 0
Reply 10, posted (4 years 11 months 3 weeks 21 hours ago) and read 9128 times:



Quoting MadameConcorde (Reply 6):
Quoting MaverickM11 (Reply 2):
They already have a "first class" on short haul routes that has very little hard product differentiation

There is quite some difference in product between Y and C cabins on LH/LX/OS regional flights. Austrian still serves good tasty hot meals in Economy on short haul. LH serves sandwiches, the same with Swiss. In Business you get full meals complete with dessert on short haul flights on the 3 carriers.

I use these flights quite often, to Frankfurt, Munich, Zurich and Vienna. I know the products quite well.

Is the Hard product much different though, besides no body seated in the middle seat?


User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 11, posted (4 years 11 months 3 weeks 21 hours ago) and read 9075 times:

It seems LH already has an official website for the sunshine insurance. To my big surprise there are not only "sure winners" such as Abu Dhabi on the list of routes, but they include places like Chicago, New York and Boston. (They were wise enough to exclude Seattle, though  Smile )

http://www.lufthansa.com/online/port...l=en&specialid=7275&nodeid=1930742



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineCRJ900 From Norway, joined Jun 2004, 2171 posts, RR: 1
Reply 12, posted (4 years 11 months 3 weeks 21 hours ago) and read 9000 times:
Support Airliners.net - become a First Class Member!

I have been quite disappointed with the ham OR cheese roll during my last LH flights, I recall that they were more tasty in the past... perhaps they might as well just drop serving them, or make them better.


Come, fly the prevailing winds with me
User currently offlinePellegrine From United States of America, joined Mar 2007, 2340 posts, RR: 8
Reply 13, posted (4 years 11 months 3 weeks 21 hours ago) and read 8940 times:

Most of these short haul "meals" (and many Y long haul) are so cheap now a days, does it really matter? I mean really. I like it to be available because it is a passenger service, but still. For years now my plan has been to either buy something at the airport and take it on board, or make a box from things I buy at a grocer and carry it through security. Almost every time, when I whip out my box from my carryon, someone stares at me from across the aisle and begins to salivate. :P


oh boy!!!
User currently offlineLACA773 From United States of America, joined Nov 2004, 4002 posts, RR: 2
Reply 14, posted (4 years 11 months 3 weeks 21 hours ago) and read 8866 times:
Support Airliners.net - become a First Class Member!



Quoting Pellegrine (Reply 13):
Most of these short haul "meals" (and many Y long haul) are so cheap now a days, does it really matter? I mean really. I like it to be available because it is a passenger service, but still. For years now my plan has been to either buy something at the airport and take it on board, or make a box from things I buy at a grocer and carry it through security. Almost every time, when I whip out my box from my carryon, someone stares at me from across the aisle and begins to salivate. :P

I feel that LH/LX/OS and AF offer some of the best catering in all cabins when it comes to their transatlantic flights when you compare to the likes of their EU counterparts of BA & VS. BA is not bad but not near as nice as LH/LX/OS and AF. These four offer a full second meal on their tranatlantic flights vs what BA & VS have-a skimpy sandwich and a candy bar in Y and a skimpy high tea on BA consiting of a plastic wrap sandwich, or salad. VS is on the bottom of the barrel when it comes to catering.. So may are unhappy, about their catering.

You're lucky to have any kind of meal service on your short, medium haul EU flights. Look at what we have here in the US! Nothing. In fact what they serve in our so called F cabins is what they used to serve in Y. I still hope one day they will bring back catering on transcon flights (4+ hours block time) but will not hold my breath as I know this will most likely not become reality.
I could see Star Alliance carriers cutting meals on their domestic flights to save some money but outside of that, it would be a shame.


User currently offlineIncitatus From Brazil, joined Feb 2005, 4000 posts, RR: 13
Reply 15, posted (4 years 11 months 3 weeks 21 hours ago) and read 8863 times:

This LH announcement and BA's elimination of meals on short-hauls seem to indicate large European carriers are going the American way.

User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 16, posted (4 years 11 months 3 weeks 21 hours ago) and read 8850 times:



Quoting Pellegrine (Reply 13):
Most of these short haul "meals" (and many Y long haul) are so cheap now a days, does it really matter?

According to the article, the cheap LH tickets would not only come without the snack, but even without beverages. Meaning LH would be aiming even below North American domestic legacy standards and right for the LCC experience.



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineOA260 From Ireland, joined Nov 2006, 26844 posts, RR: 58
Reply 17, posted (4 years 11 months 3 weeks 21 hours ago) and read 8813 times:



Quoting PlaneInsomniac (Thread starter):
creative business development?

 no   no 

Quoting PlaneInsomniac (Thread starter):
Desperation in a time of crisis

 yes   yes 

I think all short haul routes with the majority of airlines will be BOB soon.


User currently offlinePellegrine From United States of America, joined Mar 2007, 2340 posts, RR: 8
Reply 18, posted (4 years 11 months 3 weeks 21 hours ago) and read 8781 times:



Quoting LACA773 (Reply 14):
I feel that LH/LX/OS and AF offer some of the best catering in all cabins when it comes to their transatlantic flights when you compare to the likes of their EU counterparts of BA & VS. BA is not bad but not near as nice as LH/LX/OS and AF. These four offer a full second meal on their tranatlantic flights vs what BA & VS have-a skimpy sandwich and a candy bar in Y and a skimpy high tea on BA consiting of a plastic wrap sandwich, or salad. VS is on the bottom of the barrel when it comes to catering.. So may are unhappy, about their catering.

Good to know. I've flown LH, LX, BA but not in Y, only fly Y with UA because of Y+.

Quoting PlaneInsomniac (Reply 16):
According to the article, the cheap LH tickets would not only come without the snack, but even without beverages. Meaning LH would be aiming even below North American domestic legacy standards and right for the LCC experience.

I can't read German at all. How would they know who has this ticket and who has a full service ticket? LCC'ers in the very back?



oh boy!!!
User currently offlineFWAERJ From United States of America, joined Jun 2006, 3716 posts, RR: 2
Reply 19, posted (4 years 11 months 3 weeks 21 hours ago) and read 8769 times:

Didn't fellow Star Alliance member UA consider launching a "bare fare" without snacks, soft drinks, Mileage Plus miles(!), IFE, or checked bags not all that long ago for price-sensitive travelers?


I don't work for FWA, their tenants, or their ad agency. But I still love FWA.
User currently offlineBlink182 From Azerbaijan, joined Oct 1999, 5480 posts, RR: 15
Reply 20, posted (4 years 11 months 3 weeks 20 hours ago) and read 8710 times:

Does LH still own part of Germanwings? If so, LH should reduce frequency on some of the routes with the lowest yields and let Germanwings takeover, even if this means invading the FRA and MUC fortresses.

My  twocents 



Give me a break, I created this username when I was a kid...
User currently offlinePlaneInsomniac From Canada, joined Nov 2007, 662 posts, RR: 0
Reply 21, posted (4 years 11 months 3 weeks 20 hours ago) and read 8642 times:



Quoting Pellegrine (Reply 18):
I can't read German at all. How would they know who has this ticket and who has a full service ticket? LCC'ers in the very back?

The article is stating that LH is currently planning to introduce such a cheap, no-meals ticket. The practical execution is a bit of a mystery for me, too - how does the crew know which passengers get the snacks? Will the no-frillers be seated together?



Am I cured? Slept 5 hours on last long-haul flight...
User currently offlineSW733 From United States of America, joined Feb 2004, 6297 posts, RR: 9
Reply 22, posted (4 years 11 months 3 weeks 20 hours ago) and read 8567 times:



Quoting PlaneInsomniac (Thread starter):
Moreover, they will offer a "sunshine insurance" for tourists. If the weather is rainy at the destination, the passenger will be reimbursed 20 EU per day.

Oh man, I need to book a ticket on them to London in the winter  Smile I'll be a rich man.


User currently offlineIainbhx From United Kingdom, joined Dec 2008, 242 posts, RR: 0
Reply 23, posted (4 years 11 months 3 weeks 20 hours ago) and read 8435 times:



Quoting Pellegrine (Reply 18):
I can't read German at all. How would they know who has this ticket and who has a full service ticket? LCC'ers in the very back?

No, the back row of Y is reserved for any stray Star Silvers  Smile

Many moons ago when I was SK Silver, I had eight flights on the trot on the back row.

I do hope they don't emulate SK's Punishment Class. Sometimes that cheese roll is the only thing I get between the office and TXL.



iainbhx
User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 43
Reply 24, posted (4 years 11 months 3 weeks 19 hours ago) and read 8386 times:



Quoting PlaneInsomniac (Reply 21):

The article is stating that LH is currently planning to introduce such a cheap, no-meals ticket. The practical execution is a bit of a mystery for me, too - how does the crew know which passengers get the snacks? Will the no-frillers be seated together?

I suppose just like PAL EconoLight, last few rows with a sticker on the headrest.



Air Asia Super Elite, Cebu Pacific Titanium
25 Viscount724 : Depends on the routes. I've been on about 16 LX flights in Europe in the past 3 months and service has definitely been cut back. On some routes where
26 Aerokiwi : Howsabout LH and it's family of sub-airlines introducing proper one-way fares, rather than forcing you to buy a return ticket that you only use half o
27 Pellegrine : That's sad, from what I've read LX is the best intra-European business class.
28 MarcoPoloWorld : Agreed! There are many of us who need to get a one-way ticket (typically to fill in an open-jaw itinerary) and are willing to pay somewhat of a premi
29 PagoFlyer : Will these new cheap tkts include toilet visits?! Sad...
30 FullFlaps : Well, I don't need any meal when flying for an hour or so. The meal LH serves now on Y Class is nothing special anyway, half a sandwhich microscopical
31 BrouAviation : OMG. PLEASE NOT. This is really sad. They are cheap enough as they are now, and I really like their current product. No huss and fuss, you always kno
32 ZKEOJ : ??? They do have one-way fares! In November last year I flew TXL-CGN one way (CGN-SXF with Germanwings).... Have they changed that in the past few mo
33 IcLCY : I've never really understood the mindset of get on plane must eat food thing. How will the costing of this work? If for example the 'no food/drink' fa
34 NA : The first is a typical crisis measure, the second a marketing idea. I can do without food on a short flight. But not without a glass of water. Water
35 Kappel : Didn't BA say that there was 45% waste? They may be overstating it a bit, but it's still a lot of waste. On short flights there is indeed not really
36 Aerokiwi : Perhaps they do for intra-Germany, as I think Air France does for intra-France. But try getting a one way ticket between, say, Germany and Spain and
37 Babybus : I agree. Scheduled airlines need to keep a differenciated product from LCC's. It's a different type of traffic with different needs and expectations.
38 Airbuseric : It's a bad idea in my opinion. I prefer LH over others because of the service I still receive on the ground and on board. They maybe better reduce dri
39 GT4EZY : Is it really? I agree that certain LCC routes are not typical full service markets but many city pairs are and carry a fair old amount of what you wo
40 FlyingAY : There you go.
41 MaverickM11 : This thread has nothing to do with first class. Sorry kids, as much as you want to think they're different, they still face the same issues, and as c
42 BrouAviation : I'm talking about the MARKET, not about the airlines. The market in the US differs from the market in Europe. Yo actually yourself mentioned F-class
43 MaverickM11 : No I said the hardware was essentially the same, seeing as most major European carriers use the same seats on shorthaul F and Y; they just eliminate
44 Post contains links Flanders : Lufthansa is such a strong brand, stands for service, quality, reliability,... I don't like the idea of going the low-cost way. When it comes to intro
45 Babybus : Because they are running out of money? I flew BA recently to Italy. I was expecting full service but only got a very poor sandwich and a cup of tea.
46 MaverickM11 : How does SN differentiate the passengers in the cabin onboard? At the end of the day, you're paying for the network and flexible schedule. You're pay
47 Musapapaya : I hope LH dont go down this route. IF they stop serving food on board, will that affect their business in Skychef, which is also owned by LH? Regards
48 GT4EZY : LH is the only full service European carrier to make a profit this year. They aren't running out of money. They are realising however that people are
49 Flanders : Never been on an SN plane myself but from what I heard, the economy section is split in two parts: first rows are B.flex, last rows are B.light.
50 Airbazar : I don't read German but aren't we jumping to conclusions regarding the meal service? A snack is not a meal, it's what they offer in between meals, ty
51 SKAirbus : Tbh, I'm not overly disappointed by this news (or lack thereof)... The food I've experienced on Lufthansa flights is nothing short of disgusting.. Th
52 PlaneInsomniac : The article is not particularly specific, but it clearly does not refer to the regular full meals offered on longer flights. I would also like to poi
53 Airbazar : Ok, thanks. It will be interesting to see what happens here. I'm sure every other airlines will be watching. As an example, typically you'll get a sn
54 Iainbhx : Certainly in Y on BHX-DUS/FRA/MUC - the snack is the only thing served. It's half a round of cheese sandwich or a small ham or chicken roll. Sometime
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