CALTECH From Poland, joined May 2007, 1588 posts, RR: 22 Posted (3 years 9 months 2 weeks 4 days 11 hours ago) and read 2110 times:
CO Acft # 513 will come in Sunday night to start the process of getting a STC for LiveTV on CO 737-800s.
Acft # 439, 737-900ER, will also be getting its' service induction and LiveTV.
From reports from the field, LiveTV is a hit. Best routes are averaging at just over 50%.
BACCALA From United States of America, joined May 2009, 127 posts, RR: 0 Reply 1, posted (3 years 9 months 2 weeks 4 days 8 hours ago) and read 2031 times:
How many of the 737-800's and 737-900ER's don't have any in-flight entertainment at all?
AznMadSci From United States of America, joined Dec 2007, 3542 posts, RR: 5 Reply 2, posted (3 years 9 months 2 weeks 4 days 8 hours ago) and read 2022 times:
Quoting BACCALA (Reply 1): How many of the 737-800's and 737-900ER's don't have any in-flight entertainment at all?
Tommy767 From United States of America, joined Aug 2003, 6172 posts, RR: 9 Reply 3, posted (3 years 9 months 2 weeks 4 days 7 hours ago) and read 2004 times:
Is that supposed to be a hit? I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop. I would figure a real "hit" would be up near 70-90%..
"Folks that's the news and I'm outta here!" -- Dennis Miller
STT757 From United States of America, joined Mar 2000, 16261 posts, RR: 52 Reply 4, posted (3 years 9 months 2 weeks 4 days 7 hours ago) and read 1972 times:
Quoting Tommy767 (Reply 3): I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop.
CO makes no money from the Live Tv, Live Tv pays to install the product in all of CO's 737-700s, 737-800s, 737-900s, 737-900ERs and 757-300s. Live Tv collects the $6 Dollars.
MaverickM11 From United States of America, joined Apr 2000, 15730 posts, RR: 48 Reply 5, posted (3 years 9 months 2 weeks 4 days 5 hours ago) and read 1917 times:
Quoting Tommy767 (Reply 3): I would figure a real "hit" would be up near 70-90%..
Even when IFE is free people don't use it that often.
FUN2FLY From United States of America, joined Dec 2006, 839 posts, RR: 1 Reply 6, posted (3 years 9 months 2 weeks 4 days 5 hours ago) and read 1890 times:
Quoting STT757 (Reply 4): Live Tv collects the $6 Dollars.
My understanding was that CO got $1 (for fuel I guess?). Either way, LiveTV does get the majority of the cash.
Ikramerica From United States of America, joined exactly 8 years ago today! , 21029 posts, RR: 60 Reply 7, posted (3 years 9 months 2 weeks 4 days 4 hours ago) and read 1871 times:
Quoting Tommy767 (Reply 3): Is that supposed to be a hit? I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop. I would figure a real "hit" would be up near 70-90%..
I say going from free movies overhead for all (and the PR that goes with it) to a system where the airline gets no revenue and 1/2 the people feel annoyed that they don't want to pay $6 for TV for a couple hours is ultimately a losing proposition. It degrades the CO brand. Yes, it may make good press for those who haven't flown it yet, but once you do and don't want to pony up the dough, there's no goodwill left for those 50% (likely more on the shorter flights).
But free overhead movies, even if the movie isn't one you want to watch, or if it's just some CBS TV shows, creates goodwill.
So the study will be, after 3 years, do customers end up with a higher or lower opinion of CO compared to when they offered free (if limited) IFE for all...
Of all the things to worry about... the Wookie has no pants.
JerseyGuy From United States of America, joined Oct 2005, 1115 posts, RR: 0 Reply 8, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1828 times:
So how long will it be before 513 is back in service? Probably not likely but I have a EWR-YVR flight on 8/24 on an 800, so I wonder if I even have a miniscule chance?
Comorin From United States of America, joined May 2005, 4671 posts, RR: 17 Reply 9, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1802 times:
I was on #419 last week and had mixed feelings. The screen is really small - good enough, but not $6 great. In Business First its free. However, with greater pitch than Y, the screen is only optimal when you are sitting upright and the pax in front pushes back.
Nevertheless, CO should be thanked for trying to improve the flying experience when so many are cutting back.
The best way to handle the IFE is to have free channels and pay channels. Too bad there's no moving map (my favorite channel).
STT757 From United States of America, joined Mar 2000, 16261 posts, RR: 52 Reply 10, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1782 times:
I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..
Quoting STT757 (Reply 4): CO makes no money from the LiveTV,
Mmmmmmm,....
Quoting FUN2FLY (Reply 6): My understanding was that CO got $1 (for fuel I guess?). Either way, LiveTV does get the majority of the cash.
That is what we hear, CO gets $1. From the mouth of CO management and LiveTV reps.
Quoting Ikramerica (Reply 7): So the study will be, after 3 years, do customers end up with a higher or lower opinion of CO compared to when they offered free (if limited) IFE for all...
Customer feedback is overwhelmingly in favor of this service so far. Can't please everybody.
Quoting JerseyGuy (Reply 8): So how long will it be before 513 is back in service?
It is scheduled to be out of service for approx 20 days. This will be the first 737-800 outfitted with LiveTV, bound to be glitches.
CALTECH From Poland, joined May 2007, 1588 posts, RR: 22 Reply 12, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1765 times:
Quoting STT757 (Reply 10):
I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..
Looks like a good chance.
737-900ER
21 of 25 complete
84% Complete
100% by Sept 2009
737-800
0 of 108 complete
0% Complete
100% by Oct 2010
737-900
0 of 12 complete
0% Complete
100% by Dec 2009
737-700
0 of 36 complete
0% Complete
100% by July 2010
757-300
0 of 17 complete
0% Complete
100% by Jan 2011
Last updated August 6, 2009
TOTAL PROGRESS
11% Complete
JerseyGuy From United States of America, joined Oct 2005, 1115 posts, RR: 0 Reply 13, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1757 times:
Quoting STT757 (Reply 10): I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..
Assuming its an ER, 84% maybe more
Quoting CALTECH (Reply 11): It is scheduled to be out of service for approx 20 days. This will be the first 737-800 outfitted with LiveTV, bound to be glitches.
Oh well, guess I'll have to hope for in-seat power then.
BACCALA From United States of America, joined May 2009, 127 posts, RR: 0 Reply 14, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1757 times:
IAHFLYR From United States of America, joined Jun 2005, 4722 posts, RR: 25 Reply 15, posted (3 years 9 months 2 weeks 4 days 3 hours ago) and read 1730 times:
I've heard a rumor of a few issues in flight when the aircraft has lost ATC communications and the problem was fixed by having the LiveTV reset or something similar.
Are these rumors true and if so what took place to correct the problem and future problems?
Any views shared are strictly my own and do not a represent those of any former employer.
CALTECH From Poland, joined May 2007, 1588 posts, RR: 22 Reply 16, posted (3 years 9 months 2 weeks 3 days 18 hours ago) and read 1640 times:
Quoting IAHFLYR (Reply 15): I've heard a rumor of a few issues in flight when the aircraft has lost ATC communications and the problem was fixed by having the LiveTV reset or something similar.
Are these rumors true and if so what took place to correct the problem and future problems?
We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.
IAHFLYR From United States of America, joined Jun 2005, 4722 posts, RR: 25 Reply 17, posted (3 years 9 months 2 weeks 3 days 17 hours ago) and read 1631 times:
Quoting CALTECH (Reply 16): We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.
Thanks CALTECH. I had not heard of the issue prior to the recently which made me curious.
Any views shared are strictly my own and do not a represent those of any former employer.
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