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CO Acft #513 737-800 STC For LiveTV  
User currently offlineCALTECH From Poland, joined May 2007, 2322 posts, RR: 26
Posted (5 years 4 months 3 weeks 1 day 16 hours ago) and read 3063 times:

CO Acft # 513 will come in Sunday night to start the process of getting a STC for LiveTV on CO 737-800s.
Acft # 439, 737-900ER, will also be getting its' service induction and LiveTV.
From reports from the field, LiveTV is a hit. Best routes are averaging at just over 50%.


UNITED We Stand
17 replies: All unread, jump to last
 
User currently offlineBACCALA From United States of America, joined May 2009, 133 posts, RR: 0
Reply 1, posted (5 years 4 months 3 weeks 1 day 13 hours ago) and read 2984 times:

How many of the 737-800's and 737-900ER's don't have any in-flight entertainment at all?

User currently offlineAznMadSci From United States of America, joined Dec 2007, 3716 posts, RR: 6
Reply 2, posted (5 years 4 months 3 weeks 1 day 13 hours ago) and read 2975 times:



Quoting BACCALA (Reply 1):
How many of the 737-800's and 737-900ER's don't have any in-flight entertainment at all?

From the CO Website

Status of DirecTV Installation

 bigthumbsup 



The journey of life is not based on the accomplishments, but the experience.
User currently offlineTommy767 From United States of America, joined Aug 2003, 6936 posts, RR: 9
Reply 3, posted (5 years 4 months 3 weeks 1 day 12 hours ago) and read 2957 times:



Quoting CALTECH (Thread starter):
Best routes are averaging at just over 50%.

Is that supposed to be a hit? I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop. I would figure a real "hit" would be up near 70-90%..



"KEEP CLIMBING" -- DELTA
User currently offlineSTT757 From United States of America, joined Mar 2000, 16909 posts, RR: 51
Reply 4, posted (5 years 4 months 3 weeks 1 day 12 hours ago) and read 2925 times:



Quoting Tommy767 (Reply 3):
I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop.

CO makes no money from the Live Tv, Live Tv pays to install the product in all of CO's 737-700s, 737-800s, 737-900s, 737-900ERs and 757-300s. Live Tv collects the $6 Dollars.



Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17829 posts, RR: 46
Reply 5, posted (5 years 4 months 3 weeks 1 day 10 hours ago) and read 2870 times:



Quoting Tommy767 (Reply 3):
I would figure a real "hit" would be up near 70-90%..

Even when IFE is free people don't use it that often.



E pur si muove -Galileo
User currently offlineFUN2FLY From United States of America, joined Dec 2006, 1091 posts, RR: 1
Reply 6, posted (5 years 4 months 3 weeks 1 day 10 hours ago) and read 2843 times:



Quoting STT757 (Reply 4):
Live Tv collects the $6 Dollars.

My understanding was that CO got $1 (for fuel I guess?). Either way, LiveTV does get the majority of the cash.


User currently offlineIkramerica From United States of America, joined May 2005, 21590 posts, RR: 59
Reply 7, posted (5 years 4 months 3 weeks 1 day 9 hours ago) and read 2824 times:



Quoting Tommy767 (Reply 3):
Is that supposed to be a hit? I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop. I would figure a real "hit" would be up near 70-90%..

I say going from free movies overhead for all (and the PR that goes with it) to a system where the airline gets no revenue and 1/2 the people feel annoyed that they don't want to pay $6 for TV for a couple hours is ultimately a losing proposition. It degrades the CO brand. Yes, it may make good press for those who haven't flown it yet, but once you do and don't want to pony up the dough, there's no goodwill left for those 50% (likely more on the shorter flights).

But free overhead movies, even if the movie isn't one you want to watch, or if it's just some CBS TV shows, creates goodwill.

So the study will be, after 3 years, do customers end up with a higher or lower opinion of CO compared to when they offered free (if limited) IFE for all...



Of all the things to worry about... the Wookie has no pants.
User currently offlineJerseyGuy From United States of America, joined Oct 2005, 2089 posts, RR: 0
Reply 8, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2781 times:
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So how long will it be before 513 is back in service? Probably not likely but I have a EWR-YVR flight on 8/24 on an 800, so I wonder if I even have a miniscule chance?


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User currently offlineComorin From United States of America, joined May 2005, 4903 posts, RR: 16
Reply 9, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2755 times:

I was on #419 last week and had mixed feelings. The screen is really small - good enough, but not $6 great. In Business First its free. However, with greater pitch than Y, the screen is only optimal when you are sitting upright and the pax in front pushes back.

Nevertheless, CO should be thanked for trying to improve the flying experience when so many are cutting back.

The best way to handle the IFE is to have free channels and pay channels. Too bad there's no moving map (my favorite channel).


User currently offlineSTT757 From United States of America, joined Mar 2000, 16909 posts, RR: 51
Reply 10, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2735 times:

I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..


Eastern Air lines flt # 701, EWR-MCO Boeing 757
User currently offlineCALTECH From Poland, joined May 2007, 2322 posts, RR: 26
Reply 11, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2729 times:



Quoting Tommy767 (Reply 3):
Is that supposed to be a hit?

According to Continental and LiveTV, yes.

Quoting STT757 (Reply 4):
CO makes no money from the LiveTV,

Mmmmmmm,....

Quoting FUN2FLY (Reply 6):
My understanding was that CO got $1 (for fuel I guess?). Either way, LiveTV does get the majority of the cash.

That is what we hear, CO gets $1. From the mouth of CO management and LiveTV reps.

Quoting Ikramerica (Reply 7):
So the study will be, after 3 years, do customers end up with a higher or lower opinion of CO compared to when they offered free (if limited) IFE for all...

Customer feedback is overwhelmingly in favor of this service so far. Can't please everybody.

Quoting JerseyGuy (Reply 8):
So how long will it be before 513 is back in service?

It is scheduled to be out of service for approx 20 days. This will be the first 737-800 outfitted with LiveTV, bound to be glitches.



UNITED We Stand
User currently offlineCALTECH From Poland, joined May 2007, 2322 posts, RR: 26
Reply 12, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2718 times:



Quoting STT757 (Reply 10):

I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..

Looks like a good chance.

737-900ER
21 of 25 complete
84% Complete
100% by Sept 2009

737-800
0 of 108 complete
0% Complete
100% by Oct 2010

737-900
0 of 12 complete
0% Complete
100% by Dec 2009

737-700
0 of 36 complete
0% Complete
100% by July 2010

757-300
0 of 17 complete
0% Complete
100% by Jan 2011

Last updated August 6, 2009
TOTAL PROGRESS
11% Complete



UNITED We Stand
User currently offlineJerseyGuy From United States of America, joined Oct 2005, 2089 posts, RR: 0
Reply 13, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2710 times:
Support Airliners.net - become a First Class Member!



Quoting STT757 (Reply 10):
I'm flying EWR-LAS Labor Day Weekend on a CO 737-900ER (I'm assuming it's an ER), what are the chances it will have live tv?..

Assuming its an ER, 84% maybe more

Quoting CALTECH (Reply 11):
It is scheduled to be out of service for approx 20 days. This will be the first 737-800 outfitted with LiveTV, bound to be glitches.

Oh well, guess I'll have to hope for in-seat power then.



Frontier Early Returns Ascent Status| Webmaster of an unoffical TTN page see profile for details
User currently offlineBACCALA From United States of America, joined May 2009, 133 posts, RR: 0
Reply 14, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2710 times:



Quoting STT757 (Reply 10):

Right now CO shows 21 of 25 737-900ER complete

84% Complete
100% by Sept 2009

737-900
0 of 12 complete

0% Complete
100% by Dec 2009


User currently offlineIAHFLYR From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 15, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2683 times:

I've heard a rumor of a few issues in flight when the aircraft has lost ATC communications and the problem was fixed by having the LiveTV reset or something similar.

Are these rumors true and if so what took place to correct the problem and future problems?



Any views shared are strictly my own and do not a represent those of any former employer.
User currently offlineCALTECH From Poland, joined May 2007, 2322 posts, RR: 26
Reply 16, posted (5 years 4 months 3 weeks 23 hours ago) and read 2593 times:



Quoting IAHFLYR (Reply 15):
I've heard a rumor of a few issues in flight when the aircraft has lost ATC communications and the problem was fixed by having the LiveTV reset or something similar.
Are these rumors true and if so what took place to correct the problem and future problems?

We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.



UNITED We Stand
User currently offlineIAHFLYR From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 17, posted (5 years 4 months 3 weeks 23 hours ago) and read 2584 times:



Quoting CALTECH (Reply 16):
We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.

Thanks CALTECH. I had not heard of the issue prior to the recently which made me curious.



Any views shared are strictly my own and do not a represent those of any former employer.
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