CALTECH From Poland, joined May 2007, 2322 posts, RR: 26 Posted (5 years 4 months 3 weeks 1 day 16 hours ago) and read 3063 times:
CO Acft # 513 will come in Sunday night to start the process of getting a STC for LiveTV on CO 737-800s.
Acft # 439, 737-900ER, will also be getting its' service induction and LiveTV.
From reports from the field, LiveTV is a hit. Best routes are averaging at just over 50%.
Ikramerica From United States of America, joined May 2005, 21590 posts, RR: 59
Reply 7, posted (5 years 4 months 3 weeks 1 day 9 hours ago) and read 2824 times:
Quoting Tommy767 (Reply 3): Is that supposed to be a hit? I guess CO is making money at half a plane ordering the TV programming at 6 bucks a pop. I would figure a real "hit" would be up near 70-90%..
I say going from free movies overhead for all (and the PR that goes with it) to a system where the airline gets no revenue and 1/2 the people feel annoyed that they don't want to pay $6 for TV for a couple hours is ultimately a losing proposition. It degrades the CO brand. Yes, it may make good press for those who haven't flown it yet, but once you do and don't want to pony up the dough, there's no goodwill left for those 50% (likely more on the shorter flights).
But free overhead movies, even if the movie isn't one you want to watch, or if it's just some CBS TV shows, creates goodwill.
So the study will be, after 3 years, do customers end up with a higher or lower opinion of CO compared to when they offered free (if limited) IFE for all...
Of all the things to worry about... the Wookie has no pants.
Comorin From United States of America, joined May 2005, 4903 posts, RR: 16
Reply 9, posted (5 years 4 months 3 weeks 1 day 8 hours ago) and read 2755 times:
I was on #419 last week and had mixed feelings. The screen is really small - good enough, but not $6 great. In Business First its free. However, with greater pitch than Y, the screen is only optimal when you are sitting upright and the pax in front pushes back.
Nevertheless, CO should be thanked for trying to improve the flying experience when so many are cutting back.
The best way to handle the IFE is to have free channels and pay channels. Too bad there's no moving map (my favorite channel).
CALTECH From Poland, joined May 2007, 2322 posts, RR: 26
Reply 16, posted (5 years 4 months 3 weeks 23 hours ago) and read 2593 times:
Quoting IAHFLYR (Reply 15): I've heard a rumor of a few issues in flight when the aircraft has lost ATC communications and the problem was fixed by having the LiveTV reset or something similar.
Are these rumors true and if so what took place to correct the problem and future problems?
We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.
IAHFLYR From United States of America, joined Jun 2005, 4790 posts, RR: 22
Reply 17, posted (5 years 4 months 3 weeks 23 hours ago) and read 2584 times:
Quoting CALTECH (Reply 16): We have had a lot of # 3 VHF comm fails on the 737-900ER fleet, but pulling the circuit breaker and resetting it clears the problem. This is not a big deal, ACARS runs off of # 3 VHF. It is a backup to # 1 & # 2 VHF radios. This has been a issue since the introduction of the 737NG at CO.
Thanks CALTECH. I had not heard of the issue prior to the recently which made me curious.
Any views shared are strictly my own and do not a represent those of any former employer.