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Question About AF/KL/DL/NW Ground Handling  
User currently offlineGlobeTrekker From Netherlands, joined Dec 2003, 851 posts, RR: 14
Posted (5 years 1 week 6 days 6 hours ago) and read 5296 times:

I have a question regarding AF & KL ground handling.

- Who does the actual handling of KLM flights in the USA? I know in the past NW handled KLM wherever possible in the USA and KLM did the same for NW in AMS. Since the merger the original DL flights ex-AMS are now also handled by KLM Ground Services. I don't know if DL has any of their own employees in AMS. KLM did have a dedicated NW team at AMS handling only NW flights, but in KLM uniform of course.

At LHR AF & KL both had their own ground handling company (KLM Ground Services & AFSL) and they merged them to form Cobalt Ground Solutions (also at LCY). Cobalt now handles DL/NW.

I myself have a background working as an CSA in AUA. I worked with a third party handling agent team SkyTeam. We handled CO, DL & KL. We had the uniform for each airline. Later I went on to work for KLM (also in AUA). I find the ground handling aspect very interesting.

GT

[Edited 2009-08-20 10:14:21]


The World Is A Book And Those Who Do Not Travel Read Only A Page
10 replies: All unread, jump to last
 
User currently offlineSK601 From Belgium, joined Jun 2005, 976 posts, RR: 4
Reply 1, posted (5 years 1 week 6 days 5 hours ago) and read 5221 times:



Quoting GlobeTrekker (Thread starter):
I don't know if DL has any of their own employees in AMS

Only the station mngr.

Quoting GlobeTrekker (Thread starter):
KLM did have a dedicated NW team at AMS handling only NW flights, but in KLM uniform of course.

They still have, but now for DL/NW.

Quoting GlobeTrekker (Thread starter):
Who does the actual handling of KLM flights in the USA

depends on the station. For ex. LAX + EWR it's NW, ATL + ORD it's ServiceAir, if I'm not mistaken.


User currently offlineGlobeTrekker From Netherlands, joined Dec 2003, 851 posts, RR: 14
Reply 2, posted (5 years 1 week 6 days 4 hours ago) and read 5189 times:



Quoting SK601 (Reply 1):
Only the station mngr.

Thanks! Did DL have its own employees in AMS as far as you know? And if they did, did KLM absorb them (like with MP)? Or were they handled by Mezies/Aviapartner? And what about the DL ticket office at SPL?

Oh yeah... one last question. Do you guys still handle everything in Codeco?



The World Is A Book And Those Who Do Not Travel Read Only A Page
User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 3, posted (5 years 1 week 6 days 4 hours ago) and read 5185 times:



Quoting SK601 (Reply 1):
depends on the station. For ex. LAX + EWR it's NW, ATL + ORD it's ServiceAir, if I'm not mistaken.

I know that DL ground handles KLM @ ATL, as they handle the majority of international flights on E (The exceptions being FL's CUN flight, most of the military charters, and IIRC, the NW flights as well until DL and NW ops are merged.). Servisair does not currently list ATL as a location in the US in which they have operations.


User currently offlineGlobeTrekker From Netherlands, joined Dec 2003, 851 posts, RR: 14
Reply 4, posted (5 years 1 week 6 days 4 hours ago) and read 5166 times:



Quoting Srbmod (Reply 3):
I know that DL ground handles KLM @ ATL, as they handle the majority of international flights on E

Is DAL Global Services Delta Airlines handling?



The World Is A Book And Those Who Do Not Travel Read Only A Page
User currently offlineSk601 From Belgium, joined Jun 2005, 976 posts, RR: 4
Reply 5, posted (5 years 1 week 6 days 4 hours ago) and read 5132 times:



Quoting GlobeTrekker (Reply 2):
Did DL have its own employees in AMS

Yes

Quoting GlobeTrekker (Reply 2):
did KLM absorb them

Yes

Quoting GlobeTrekker (Reply 2):
Do you guys still handle everything in Codeco?

Yes


User currently offlineSrbmod From , joined Dec 1969, posts, RR:
Reply 6, posted (5 years 1 week 6 days 4 hours ago) and read 5118 times:



Quoting GlobeTrekker (Reply 4):

Is DAL Global Services Delta Airlines handling?

DAL Global Services is a subsidiary, but I'm not sure if they do any ground handling at ATL anymore, they were doing HP/US West flights until US consolidated all of their flights to the gates US East operates out of. At a number of outstations, DAL Global Services is the ground handler for DL, Delta Connection, and other airlines. At the hubs, DAL Global's presence is not as great.


User currently offlineNW From United States of America, joined Jun 2008, 150 posts, RR: 1
Reply 7, posted (5 years 1 week 5 days 17 hours ago) and read 4953 times:

Most of the KL flights in North America handled by NW were contracted out in late 2003 early 2004. Most of these stations still use PARS in North America and will be using Deltamatic soon. Rumor has it NW(DL) will get this work back sometime soon and AF as well.

User currently offlineDeltaL1011man From United States of America, joined Sep 2005, 9350 posts, RR: 14
Reply 8, posted (5 years 1 week 5 days 14 hours ago) and read 4904 times:



Quoting Srbmod (Reply 6):
At the hubs, DAL Global's presence is not as great.

AFAIK DGS only does the SkyCaps in Atlanta.



yep.
User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7539 posts, RR: 8
Reply 9, posted (5 years 1 week 5 days 9 hours ago) and read 4823 times:



Quoting SK601 (Reply 1):
Only the station mngr.

There are actually a few since NW did have a few of their own employees (managers)

Quoting GlobeTrekker (Reply 2):
Did DL have its own employees in AMS as far as you know?

DL has most of their own employee's at many stations (atleast upstairs), don't know if thats true anymore.

Quoting Srbmod (Reply 3):
the NW flights as well until DL and NW ops are merged

Right, NW flights or flights operated by NW can only be touched by a Northwest employee.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineNWAESC From United States of America, joined Aug 2007, 3386 posts, RR: 9
Reply 10, posted (5 years 1 week 5 days 9 hours ago) and read 4816 times:

At one point, NW ground handled (below wing) all KL flights in the US except IAH, SFO & ATL. As noted above, most went away a few years ago, but were still handled above wing by NW. That too may have changed in the meantime.

IIRC, NW only works the ramp for KL in LAX now...



"Nothing ever happens here, " I said. "I just wait."
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