Blr380 From United States of America, joined Sep 2009, 147 posts, RR: 0 Posted (3 years 7 months 3 weeks 1 day 15 hours ago) and read 2156 times:
Being a loyal WP member for years it is sad to see the end of Worldperks. Now, WP and Skymiles are merged and ther is no mention of WP anymore even on NWA website. Although I am not losing any miles, I certainly will be missing some cool promotions from WP every now and then. It's a matter of time when I hate to see my homepage redirected (nwa.com) to delta. Any idea when we can see that change?
Regards
Blr380
Falstaff From United States of America, joined Jun 2006, 5673 posts, RR: 29 Reply 2, posted (3 years 7 months 3 weeks 1 day 15 hours ago) and read 2024 times:
Quoting Blr380 (Thread starter): It's a matter of time when I hate to see my homepage redirected (nwa.com) to delta. Any idea when we can see that change?
I like NW's page better than DL's.
I don't like all the changes either. They could of kept some of the NW branded stuff. The "merger" was really a buyout and makes me wonder how the managment really feels about their employees and customers.
I like the sound of World Perks better than skymiles. Skymiles sounds so unoriginal.
FWAERJ From United States of America, joined Jun 2006, 3179 posts, RR: 1 Reply 3, posted (3 years 7 months 3 weeks 1 day 14 hours ago) and read 1889 times:
Quoting Falstaff (Reply 2):
I like the sound of World Perks better than skymiles. Skymiles sounds so unoriginal.
Maybe DL should have called it SkyPerks then. Problem solved.
Blr380 From United States of America, joined Sep 2009, 147 posts, RR: 0 Reply 4, posted (3 years 7 months 3 weeks 1 day 14 hours ago) and read 1798 times:
I agree. Also, I like the reservation system in nwa much better than delta.com - more flexibility/much easier to navigate. Post merger, I'd find much better connections/more options for DL flights on nwa website rather than DL. Redeeming miles was also much better - always found more options.
Being an optimist, I hope Delta will inherit some positive aspects from nwa website.
Sectflyer From United States of America, joined Oct 2008, 359 posts, RR: 0 Reply 5, posted (3 years 7 months 3 weeks 1 day 7 hours ago) and read 1465 times:
I booked a flight on the DL website as my worldperks acct was rolled into my skymiles acct. It has been a while since I have booked on the DL site but it does seem improved in many ways. I like picking the outbound and return legs separate. It can get confusing on the NWA site when you see a good outbound flight but a bad one on the return and vice vers. Then to have to keep scrolling down remembering prices that you saw and times. The one issue that am encountering now is that I picked my seats and it shows my picked seats on my res., But when I log into my itinerary it shows my seats as unassigned on the outbound leg from BDL(operated NW). The return leg from SEA shows my seats fine, but if I try to change them it says that they are having issues and to try again later. At any rate the DL website has improved and seems to be getting better as things go along. I'm not sure but does the DL site show your place on the upgrade list like NW does?
UAL747DEN From United States of America, joined Dec 2003, 2225 posts, RR: 13 Reply 6, posted (3 years 7 months 3 weeks 1 day 6 hours ago) and read 1373 times:
Quoting Falstaff (Reply 2): makes me wonder how the managment really feels about their employees and customers.
DeltAirlines From United States of America, joined May 1999, 8772 posts, RR: 13 Reply 7, posted (3 years 7 months 3 weeks 1 day 6 hours ago) and read 1322 times:
Quoting Falstaff (Reply 2): managment really feels about their employees and customers.
A very good percentage of the management at the combined carrier has Red Tail heritage. Red Tail leadership is very well represented at the New Delta
Quoting Blr380 (Reply 4):
I agree. Also, I like the reservation system in nwa much better than delta.com - more flexibility/much easier to navigate. Post merger, I'd find much better connections/more options for DL flights on nwa website rather than DL.
Disagree on this part 100%. The nwa.com reservations platform was always very clunky for me - not so much NW's part, as they outsourced their online reservations to Orbitz, which bogged it down. DL's website was always a lot faster when it came to booking flights for me (plus I like having the default set as pick your outbound, then return; rather than automatic pairings like NW did).
Quoting Blr380 (Reply 4):
Being an optimist, I hope Delta will inherit some positive aspects from nwa website.
There are a good number of nwa.com folks coming over in this merger and are working on a lot of projects now. There are some differences in everything, but there are some great NW programmers coming over.
Quoting Sectflyer (Reply 5): I'm not sure but does the DL site show your place on the upgrade list like NW does?
Yes - this started in the Spring. Pretty much the same exact setup NW had been using.
Centrair From Japan, joined Jan 2005, 3597 posts, RR: 21 Reply 8, posted (3 years 7 months 3 weeks 1 day 6 hours ago) and read 1265 times:
Next step is to make the Delta website easier to navigate outside of the USA.
When you open www.delta.com in Japan, it reads the language setting as Japanese and defaults to it. I am an American and work on a Japanese default operating system. I can certainly navigate in Japanese but can do it twice as fast in English.
There is no flag or word for choosing "this site in English". The NW page defaults to Japanese but at the top is a nice clear button that says "English".
The Delta page assumes that you are a Japanese speaker. That means that if you are in a hotel and use a computer with default Japanese system, you will have a devil of a time finding the English button. How do you go from Japanese to English on the Japanese Delta page?
Delta Japan
Japanese - http://ja.delta.com/delta/enja/?24;h...delta.com/index.jsp?lang=ja&loc=jp
English -
1) click on one of the 4 choices above the search (first one is good). Brings you to a new page.
2) click on the 2nd choice above the search string. This lets you choose your country and language. So I choose Japan and English.
Now you have set the cookie to read it in English when you open it. This now will assume that the same person is always reading the site.
My wife is Japanese. I am an American. My wife searches in Japanese. I search in English. Each time we open the site, we have to go through this stupid reset of language to search for flights.
NW - two buttons on the main page
DL - hoops after hoops.
Oh yeah...and after you have done all that. The prices are given to you in US dollars and NOT yen.
I live and work in Japan. Why in heck would I pay in dollars? My miles card is a Japanese address. I pay using a NW Worldperks Citibank Japan Visa card. Give me the info in Yen.
This is not very settling.
[Edited 2009-10-05 20:23:15]
Yes...I am not a KIX fan. Let's Japanese Aviation!
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