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US Airways A330: F/a Unfriendly?  
User currently offlineCF-CPI From Canada, joined Nov 2000, 1056 posts, RR: 0
Posted (13 years 4 months 4 days 1 hour ago) and read 1585 times:

A friend of a friend recently rode a US A330 and enjoyed it, but the flight attendants were griping about it. I didn't get any details, but can any one fill us in on just what is so 'difficult' about it?

22 replies: All unread, jump to last
 
User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8536 posts, RR: 54
Reply 1, posted (13 years 4 months 3 days 20 hours ago) and read 1421 times:
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I've just got back from the US having flown on US Airways A330's each way.

The crew seemed fine and I never heard any comment's regarding not liking the plane.

From a passenger view point,I found it much nicer/smoother than UA 777's i've flown on in the past.

From now on,every trip to the states will be on US Airways where possible.

Regards

BA319-131



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,77L,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333
User currently offlineCch362 From United States of America, joined Apr 2001, 147 posts, RR: 0
Reply 2, posted (13 years 4 months 3 days 19 hours ago) and read 1383 times:

I've heard from US Airways employees that sometimes U.S. bound flights had to deny boarding to a number of passengers because of weight and weather factors that limit the aircraft's range. If this were true, I find it amazing.

User currently offlineA330/B777 From United States of America, joined Apr 2001, 164 posts, RR: 0
Reply 3, posted (13 years 4 months 3 days 18 hours ago) and read 1351 times:

I've heard that the 767-200's have pretty hefty wieght restrictions at times, but haven't heard anything about the A330 having issues this way, however, I have heard that they are making a killing with cargo(more space than a 744), and that the pax are just gushing over them.

User currently offlineA330/B777 From United States of America, joined Apr 2001, 164 posts, RR: 0
Reply 4, posted (13 years 4 months 3 days 18 hours ago) and read 1332 times:

Opps, I forgot to answer the original question. Yes, I have heard that the FA's had originally refered to the 330 as a slaveship. However, that was when they had just recieved them, and the workload was very unorganized, and inefficient. They have reworked the product though, and now it is prefferd by most FA's to the 767.

User currently offlineVirginA340 From United States of America, joined Jul 2005, 15 posts, RR: 0
Reply 5, posted (13 years 4 months 3 days 14 hours ago) and read 1285 times:

I thought that the FAs and pax loved the 767-200ER due to the 2x3x2 seating? Do they like the 330 due to it being more wider? What are the other factors to this. I know pilots love the range on the 767-200ER because it flies further than any 767 including the new 400. Do pilots like the sidestick and the more legroom it presents in the flight deck?


"FUIMUS"
User currently offlineVirginA340 From United States of America, joined Jul 2005, 15 posts, RR: 0
Reply 6, posted (13 years 4 months 3 days 11 hours ago) and read 1251 times:

Come on. 30 people had read this since my other posting and yet no answers. someone has 2 know something about what I was asking.


"FUIMUS"
User currently offlineN628AU From United States of America, joined Oct 2000, 343 posts, RR: 0
Reply 7, posted (13 years 4 months 3 days 8 hours ago) and read 1238 times:

Weight restictions used to be common in the summer coming to US from FCO, as it was at the range limit of the aircraft, and the cargo holds were always full. This has not been a problem since the 767-200 was replaced by the A330 on this route.

One thing I know the FA's like on the A330 is the Sony P@ssport IFE System. Since the video is on demand, you can pause your movie to use the restroom, thus not all 220 in coach run for the lavs at the same time. This makes cabin service easier as the FA's dont have to fight the crowds. Also, most of the early bugs in the IFE have been worked out.


User currently offlineKing767 From , joined Dec 1969, posts, RR:
Reply 8, posted (13 years 4 months 2 days 23 hours ago) and read 1204 times:

How could the 762s have range limitations on flights to Europe? It's impossible unless US purchased a de-rated 762ER. Does anyone know the specific Max. range of the US 762ERs? If that is true, then they do not include the full range available with the 762ER (6,670nm).

They have reworked the product though, and now it is prefferd by most FA's to the 767.

A330/B777,
I am just a bit curious why an FA would prefer the US A330 over the US 762? Could you please post your reasoning and proof.

The best,
Tom


User currently offlineBoeing747-400 From , joined Dec 1969, posts, RR:
Reply 9, posted (13 years 4 months 2 days 23 hours ago) and read 1197 times:

Boeing vs. Airbus war is warming up....

A330/B777,

I seriously doubt that, I've heard no complaints what so ever about the 767 to A330.


User currently offlineUSFLyer MSP From United States of America, joined May 2000, 2124 posts, RR: 0
Reply 10, posted (13 years 4 months 2 days 23 hours ago) and read 1195 times:

US does not have 767-200ER's they only have ETOPS certified non-ER 767-200's. Thus Continental Europe is on the edges of their range.

User currently offlineD L X From United States of America, joined May 1999, 11276 posts, RR: 52
Reply 11, posted (13 years 4 months 2 days 22 hours ago) and read 1180 times:

US Airways' 767s are ER models. (This according to their own web site: http://www.usairways.com/corporate/factsheets/fastfacts.htm

What's more interesting is that they only list having 11 now...



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User currently offlineKing767 From , joined Dec 1969, posts, RR:
Reply 12, posted (13 years 4 months 2 days 22 hours ago) and read 1168 times:

They must be derated models then.
-Tom


User currently offlineFlygga From , joined Dec 1969, posts, RR:
Reply 13, posted (13 years 4 months 2 days 22 hours ago) and read 1165 times:

I remember reading an article in Flying magazine that was written by a US Air pilot who flew the B762 trans-atlantic. He said that on the westbound flights when there were strong winds, they routinely filed their flight plan to BOS even though they had no intentions of landing at BOS. Once they were far enough into the flight where they would know they had enough fuel reserve for their final destination, they would alter their flight plan.

Richard Silagi


User currently offlineKing767 From , joined Dec 1969, posts, RR:
Reply 14, posted (13 years 4 months 2 days 21 hours ago) and read 1161 times:

Are these just the ex.Piedmont 762s that are affected, or did US also purchase thier own 762s with limited range? Also, I wonder why they did this?
-Tom


User currently offlineD L X From United States of America, joined May 1999, 11276 posts, RR: 52
Reply 15, posted (13 years 4 months 2 days 20 hours ago) and read 1152 times:

Piedmont had 6 762s before the merger. After the merger, the new US Air bought 6 more of the same type. They are all ERs, but you must realize that not all ERs are equal. The figures you see on the Boeing website are always the maximal editions of a particular type. The airline doesn't necessarily have to buy that version. If you don't need 10 billion miles of range, you don't have to buy it. On top of that, you end up with a lighter plane that is more efficient on the routes that you actually plan to do.

When US Air placed its orders for 767s, they were expected to do mostly domestic runs (CLT/PIT - MCO, PHL-LAX) with a couple flights to LGW and FRA from CLT/PIT and BOS respectively. These flights are actually quite short compared to other transatlantic flights. When Wolf came on, he wanted international flights buildup, but had to do with the planes he already had in his arsenal. He wanted Rome and Athens along with Paris, Munich, and Amsterdam. Rome (which is actually quite far from America) is on the edge of the plane's summer range, and can be just beyond it in the winter. Athens was out of reach. (Now that he's got the 330s, it's a less desirable route, I think, but if the UA merger doesn't go through, it will happen eventually. With 332s.  Big grin)



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User currently offlineA330/B777 From United States of America, joined Apr 2001, 164 posts, RR: 0
Reply 16, posted (13 years 4 months 2 days 19 hours ago) and read 1141 times:

The FA's prefer them because the pax are happier. Yeah, 2-3-2 is great, but have you been on US's A330 and 767's? There's no comaprison, esp. up front. In biz, the layout is 2-2-2 for both, and the A330 is a fair bit wider than the 767, plus, all the A330's are brand new, the 767's are not, and lack many of the amenities that the A330's have. For many of them(the pax), it is thier first time with US Airways to Europe, and the FA's on my flight (PIT-FRA) told me that the pax are always glad and suprised to see US's new produst to Europe. Happy pax means less complaining, and the PTV's mean less nagging.

Boeing747-400:
I fail how I was starting an A vs B war, I don't choose sides between two of the greatest companies in this world, that's just dumb.

DLX:
The 12th 767 is out of service for the time being. It had an engine fire in PHL, but US is appearantly trying to get it flying again.


User currently offlineKing767 From , joined Dec 1969, posts, RR:
Reply 17, posted (13 years 4 months 2 days 19 hours ago) and read 1131 times:

DLX,
I do realize that there are a variety of ranges available with an aircraft type, but I did fail to realize that Piedmont had planned to use them primarily on heavy domestic runs.

A330/B777,
I have flown neither US 762s or A333s, but I can tell you, I would rather much prefer the 767s 2-3-2. Regarding Biz Class, well, I have never experienced 1st or Biz, and probably will not in the forseeable future. Anyway, there is alot of wasted space up front, so I don't think the extra width of the A330 is needed.

The best, Tom


User currently offlineBoeing747-400 From , joined Dec 1969, posts, RR:
Reply 18, posted (13 years 4 months 2 days 18 hours ago) and read 1125 times:

The passengers are not usually happy bacause of the type of plane here A330/B777. It is usually the service.

User currently offlineA330/B777 From United States of America, joined Apr 2001, 164 posts, RR: 0
Reply 19, posted (13 years 4 months 2 days 16 hours ago) and read 1100 times:

I agree that the plane itself has almost zero bearing on comfort, but the seats, and the pitch does. The seat width, and pitch are both quiet generous on the new A330's, where as the 767's are a bit more tierd.

The situation is even more striking in the front of the plane(although, unfortunatly, this is not where I was, but I could see the differance by just sitting in them for a second). You've got video on demand, just like in coach, but the pitch is much greater, and the seats and the atmosphere is a much nicer one.

But please, I am well awear that the type of plane has little to do with comfort. However, you would probably agree that many pax were happy about flying the 777 for the first time, and so it is with the A330 at US. It's our little treat for choosing US Airways amongst all the other choices we all have to Europe.

Any airline could make any plane as comfortable or uncomfortable as they wish. And who knows, maybe my experiences were differant, but from what the FA's said, I doubt it. And if I have any bearing on what flt to choose when I go to London this summer(hopefully), I will choose the A330. But if the 767's were configured similarly, and were a little newer, and cleaner, I'd go with them.


User currently offlineBA319-131 From United Kingdom, joined Jan 2001, 8536 posts, RR: 54
Reply 20, posted (13 years 4 months 2 days 16 hours ago) and read 1096 times:
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If your interested, i've posted 2 US Airways trip reports,with flight's on A330 x2,762 and A321.

Regards

Mark



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User currently offlineWilcharl From United States of America, joined Jun 2000, 1166 posts, RR: 3
Reply 21, posted (13 years 4 months 2 days 13 hours ago) and read 1082 times:

The solution is simple, flight attendents whine more then a Rolls Royce Spey straped on a Fokker F-28

User currently offlineD L X From United States of America, joined May 1999, 11276 posts, RR: 52
Reply 22, posted (13 years 4 months 2 days 9 hours ago) and read 1070 times:

A330/B777 Yup, I knew about the little accident at PHL. But until recently, they still said they had 12 767s. The FAA site still shows 12, so I wasn't sure if US was planning on ditching the 767 or not. (It had been hypothesized that they'll get it fixed, then quickly sell it off when they can.)


King767, I was sharing that for everyone. I figured you already knew.



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