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Inter Alliance Flights From A Single Alliance Memb  
User currently offlineWoof From , joined Dec 1969, posts, RR:
Posted (5 years 1 month 2 weeks 2 days 8 hours ago) and read 1974 times:

Is it my lack of knowledge, or is there no easy way to book an inter airline alliance flight from a single alliance member?

In other words, I have a prefered carrier A, who along with B & C are a member of the One Star Skies Alliance (I like that name!).

All my air miles are with A, and I want to use the inter alliance agreements to boost those miles wherever possible. I also know their website pretty well and all my personal details are registered.

I want to fly between two cities that are serviced by B, although I don't know this fact yet, so I log into A's website and try and find a fare. The only options that A come up with are an initial flight to their hub 3000 miles in the opposite direction to my final destination, with following flights that take me 2/3rds of the way around the world. This is great for my airmiles, but not so good for common sense, my wallet, or my DVT.

I'm thinking, why does A provide me with flight choices that noone in their right mind would take, rather than showing me B's flights that I was previously unaware of.

I then visit the One Star Sky Alliance, but all I can book there is a round the world ticket (which is not much further than A's suggested flights!).

This leaves me open to either calling a travel agent, or booking via another carrier that might not be a member of One Star Sky, hence they all lose my business.

Have I got this right, or am I missing a great big link on their websites? As an example, try booking a flight with Delta from London to Kuala Lumpur. Their suggested outbound route takes nearly 54 hours with a 12.5 hour layover in JFK and a 11.5 hour layover in Soeul.

[Edited 2009-11-10 08:51:21]

12 replies: All unread, jump to last
 
User currently offlineCARST From Germany, joined Jul 2006, 837 posts, RR: 2
Reply 1, posted (5 years 1 month 2 weeks 2 days 7 hours ago) and read 1917 times:

I think it is not possible...

Example: I tried to book a multiple destinations flight via the LH website containing flights between two cities in the USA not on the days when i am entering or leaving the USA.

The only thing i get is a message that LH has no service between these two cities. But UA, US and CO are flying on these routes.

Totally stupid from the pax and airline perspective IMHO. Now i have to book via the UA, CO or US website because they can offer the domestic flights. And the airlines don't use their alliances as much as they could use it.


User currently offline777jaah From Colombia, joined Jan 2006, 1403 posts, RR: 0
Reply 2, posted (5 years 1 month 2 weeks 2 days 7 hours ago) and read 1906 times:

What about giving them a call?? Probably will work a bit better....


Next flights: AV BOG-ADZ-BOG, AV-UA BOG-IAD-ORD-IAD-BOG, BOG-FLL-BOG, LA BOG-MIA-BOG J
User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 3, posted (5 years 1 month 2 weeks 2 days 7 hours ago) and read 1849 times:



Quoting 777jaah (Reply 4):
What about giving them a call?? Probably will work a bit better....

Of course, but the website could (should!) be able to provide me the info without having to call them, be put on hold, be overheard by my boss etc etc.


User currently offlineAznMadSci From United States of America, joined Dec 2007, 3716 posts, RR: 6
Reply 4, posted (5 years 1 month 2 weeks 2 days 6 hours ago) and read 1789 times:



Quoting Woof (Thread starter):
As an example, try booking a flight with Delta from London to Kuala Lumpur. Their suggested outbound route takes nearly 54 hours with a 12.5 hour layover in JFK and a 11.5 hour layover in Soeul.

Using this example, where would DL earn the revenue of taking the shorter LHR-KUL distance vs. LHR-JFK-ICN-KUL? Currently I don't believe there are any revenue sharing agreements among alliance members between Europe/Asia, Europe/Africa, or Europe/Oceania, except those owned by a parent airline such as LH or AF.

Your best bet would be to check the price of the flight on partner airline B and give them your FFP# to A to ensure you earn the miles. If you've got status on A it may give you some perks on B.



The journey of life is not based on the accomplishments, but the experience.
User currently offlineMogandoCI From , joined Dec 1969, posts, RR:
Reply 5, posted (5 years 1 month 2 weeks 2 days 6 hours ago) and read 1760 times:

if u're directly buying the ticket, lots of online search engines allow you to find inter-alliance tickets... i found my EWR-NRT-KHH on CO+JL. those aggregators and consolidators can find combine a whole bunch of one-way tickets from multiple airlines into an itinerary for you and still charge you a regular discounted economy price.

however, if you're redeeming tickets, you're nearly guaranteed to be stuck within your alliance (except maybe a partner or 2)

simplest strategy is to buy the ticket for inter-alliance, and redeem the miles for intra-alliance.


User currently offlineAvek00 From United States of America, joined Oct 2004, 4417 posts, RR: 19
Reply 6, posted (5 years 1 month 2 weeks 2 days 6 hours ago) and read 1760 times:

For starters, antitrust concerns generally squelch the idea.

[Edited 2009-11-10 10:59:49 by avek00]


Live life to the fullest.
User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 7, posted (5 years 1 month 2 weeks 2 days 6 hours ago) and read 1750 times:



Quoting AznMadSci (Reply 6):
Using this example, where would DL earn the revenue of taking the shorter LHR-KUL distance vs. LHR-JFK-ICN-KUL?

That's the point. No one would choose to fly LHR-JFK-ICN-KUL (well nearly noone - there's always one), so DL weren't going to get any revenue anyway.

They could however show flights from KLM, AF or AZ. At least that way the alliance would benefit.

I'm not all that surprised an individual member website doesn't show these options (although they should!) but was very surprised that, in this day and age, the Alliance's own website doesn't offer the facility.


User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 8, posted (5 years 1 month 2 weeks 2 days 5 hours ago) and read 1747 times:



Quoting MogandoCI (Reply 7):
lots of online search engines allow you to find inter-alliance tickets

Agreed. That's what I do at the moment, but I often find better fares on the airlines' own websites.


User currently offlineAznMadSci From United States of America, joined Dec 2007, 3716 posts, RR: 6
Reply 9, posted (5 years 1 month 2 weeks 2 days 5 hours ago) and read 1684 times:



Quoting Woof (Reply 9):
No one would choose to fly LHR-JFK-ICN-KUL (well nearly noone - there's always one), so DL weren't going to get any revenue anyway.

Actually DL would on the LHR-JFK portion of the ticket. Not sure what the details would be for JFK-ICN. I'm not sure if DL/KE revenue share on transpacific flights or if that pertained to the ATL flight at the time.

Quoting Woof (Reply 9):
They could however show flights from KLM, AF or AZ. At least that way the alliance would benefit.

They have shown flights with their partners as codeshare flights or their flights themselves, but this is mainly on transatlantic flights and not in the direction you would like.

Quoting Woof (Reply 9):
I'm not all that surprised an individual member website doesn't show these options (although they should!) but was very surprised that, in this day and age, the Alliance's own website doesn't offer the facility.

Why should they sell something if they get no form of revenue or compensation? I believe that each alliance does not have the capability to sell tickets other than RTW, as Avek00 puts it, antitrust issues.



The journey of life is not based on the accomplishments, but the experience.
User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 1 month 2 weeks 2 days 4 hours ago) and read 1668 times:



Quoting AznMadSci (Reply 11):
Why should they sell something if they get no form of revenue or compensation?

If they are not allowed to take revenue (anti-trust issues etc) then I guess that's the question answered, but as I've stated, there is no way they could get revenue by quoting a route that noone would take anyway. Even worse, it perhaps has a negative impact as I might think 'no point trying DL for this flight as they'll come up with something ridiculous' in cases where they might have a great route.

Talking of websites, I'm often surprised at how bad some sites are, or how badly planned any changes have been. Take MH for example. They seem to have performed a big upgrade to their online booking system in the past few weeks, but the new site regularly brings up "Not available" for routes and dates that they then quote a price for anyway.

For example, I've just visited http://www.malaysiaairlines.com/uk/en/home.aspx and chosen a return flight from London-Heathrow to Phnom Penh departing Thursday 19th returning Thursday 26th. The results show 'Not available' for every single day, although if you click on each individual day you can see plenty of availability and get pricing. Click on more than a few days often brings up a SITA error page.

I understand that these sites are very complex (this is exactly my business), but it appears the amount of testing done before the new system went live was minimal.

Rant over.


User currently offlinePlaneguy727 From United States of America, joined Mar 2007, 1258 posts, RR: 1
Reply 11, posted (5 years 1 month 2 weeks 2 days 2 hours ago) and read 1590 times:

There was a time the AA booking engine would offer you flights on other carriers (including non-one world airlines) for routes they did not fly with their own metal. Not sure if it still happens.

Also - when calling the airline for a ticket booking there is often an added fee (at least in the US). I have long believed the fee should be waived if the function is not possible via the airlines website but is possible by a res agent (though the airlines don't seem to agree with me on this point).



I want to live in an old and converted 727...
User currently offlineAznMadSci From United States of America, joined Dec 2007, 3716 posts, RR: 6
Reply 12, posted (5 years 1 month 2 weeks 2 days ago) and read 1535 times:



Quoting Woof (Reply 10):
Even worse, it perhaps has a negative impact as I might think 'no point trying DL for this flight as they'll come up with something ridiculous' in cases where they might have a great route.

Since you're in IT, the airlines probably utilize a program that finds at least one part of the itinerary, probably the first leg, that would correspond to the airline itself and then after that tries to piece the rest of the itinerary using itself again or via a codeshared carrier. Again the coding for this program would have to adhere to the revenue rules as well as any other rules or regulations.  spin 

Quoting Woof (Reply 10):
I understand that these sites are very complex (this is exactly my business), but it appears the amount of testing done before the new system went live was minimal.

Some systems like MH probably make the website look prettier and quasi-user friendly with very little testing once it's put on the web. I know some airlines utilize their frequent flyer base to sign up and test out beta versions of a soon-to-release updated website so that they could get positive and negative feedback and have a timeframe to tweak the bugs before the whole updated site goes live. I'm signed up to be one of those for CO's website when they finally decided to expand their booking capabilities to include codeshare and some non-member flights as well as the introduction of "Alex".



The journey of life is not based on the accomplishments, but the experience.
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