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Air Canada Passengers To Pay For Extra Leg Room  
User currently offlineA332 From Canada, joined Feb 2005, 1644 posts, RR: 2
Posted (4 years 8 months 3 weeks 1 day 8 hours ago) and read 10204 times:

http://www.ctv.ca/servlet/ArticleNew..._canada_091309/20091113?hub=Canada

Air Canada is going to start charging extra for preferred seats with extra legroom including emergency exit rows and bulkhead seats.

Fees start at $14 per one-way trip for those wanting specific exit rows or bulkhead seats at the front of airplane sections.

Costs will vary by length of flight, fare class purchased and the customer's Aeroplan status.

The service will be available on any Air Canada or Jazz flight.

Canada's largest airline is attempting to find $500 million in additional revenue and cost savings as part of its effort to improve its profitability.

It wasn't immediately clear how much money is expected to be raised from the new fees.


Bad spellers of the world... UNTIE!
44 replies: All unread, showing first 25:
 
User currently offlineJayeshrulz From India, joined Apr 2007, 1027 posts, RR: 2
Reply 1, posted (4 years 8 months 3 weeks 1 day 8 hours ago) and read 10141 times:

This is actually a cheap move.No offense, I am a BIG fan of AC and such a move will just bring a negative thought to Frequent Flyers.
To be frank, i'm always lucky to check in online and book the aisle seats.Why should i pay just to stretch my legs?Though 14$, but why?



Keep flying, because the sky is no limit!
User currently offlineBrilondon From Canada, joined Aug 2005, 4138 posts, RR: 1
Reply 2, posted (4 years 8 months 3 weeks 1 day 8 hours ago) and read 10119 times:

Why don't airlines just go and raise fares instead of nickle and dimming us to death. don't see the need for more leg room on AC but I suppose more width I wold pay for.


Rush for ever; Yankees all the way!!
User currently offlineSebring From Canada, joined Jul 2004, 1663 posts, RR: 14
Reply 3, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10078 times:

First of all Westjet is doing this already. So it's just matching the competition. As for me, I'f rather they do this than raise fares because I'm average height and am comfortable enough in regular economy seating, so I probably wouldn't pay for more legroom.

User currently offlineThreepoint From Canada, joined Oct 2005, 2129 posts, RR: 9
Reply 4, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10060 times:

Quoting Jayeshrulz (Reply 1):
such a move will just bring a negative thought to Frequent Flyers.
To be frank, i'm always lucky to check in online and book the aisle seats.Why should i pay just to stretch my legs?

We're not talking about aisle seast here - just those with extra seat pitch (exit rows and bulkheads). Keep in mind frequent flyers with status will likely have these seats blocked for them in much the fashion as they already do (try booking the first row of economy seats as a non-status passenger now), so they likely won;t notice much difference. If nobody reserves a preferred seat in advance, nobody pays an extra penny - much like it is today. At some point, you have to wait and cross your fingers you can score that desired seat at check-in.

Quoting Brilondon (Reply 2):
Why don't airlines just go and raise fares instead of nickle and dimming us to death. don't see the need for more leg room on AC but I suppose more width I wold pay for.

If they raise fares, the price-conscious travelers (a good proportion of the total) would instantly opt for an alternative carrier to save ten bucks. Schedule, connection times, convenience and frequent flyer programs mean little to most passengers.
On one hand you complain about being nickel and um, dimmed to death, then you say you'd pay for extra seat width. Why do they nickel & dime us? Because we pay.

[Edited 2009-11-13 11:04:03 by threepoint]


The nice thing about a mistake is the pleasure it gives others.
User currently offlineWildcatYXU From Canada, joined May 2006, 2598 posts, RR: 5
Reply 5, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10059 times:



Quoting Jayeshrulz (Reply 1):
This is actually a cheap move.No offense, I am a BIG fan of AC and such a move will just bring a negative thought to Frequent Flyers.

Well, we (as FF's who have to travel on Tango Plus fare) are basically only losing the bulkhead seats (I don't really like them anyway) and gaining direct access to exit rows for few bucks. Super Elites and Elites on Latitude fare don't have to pay anything. Therefore I don't see too many FF's pissed. And if you add into equation how is AC personnel treating the passengers lately, everything is just fine.


User currently offlineACElite From Canada, joined Oct 2009, 16 posts, RR: 0
Reply 6, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10047 times:

What annoys me is this fee is only waived for Super Elite (Tango+/Latitude) and Elite (On Latitude Only). They should wave this fee for P/S/SE!

User currently offlineJayeshrulz From India, joined Apr 2007, 1027 posts, RR: 2
Reply 7, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10010 times:



Quoting Jayeshrulz (Reply 1):

well i always try to aim for the exit rows.i have been lucky in a few to get them.  Smile

again luck plays a key role.  crossfingers 



Keep flying, because the sky is no limit!
User currently offlineThreepoint From Canada, joined Oct 2005, 2129 posts, RR: 9
Reply 8, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 10012 times:



Quoting ACElite (Reply 6):
They should wave this fee for P/S/SE!

I agree. As long as they are traveling on a T+ fare or higher.



The nice thing about a mistake is the pleasure it gives others.
User currently offlineWhiteguy From Canada, joined Nov 2003, 777 posts, RR: 0
Reply 9, posted (4 years 8 months 3 weeks 1 day 7 hours ago) and read 9998 times:
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Westjet has been doing this for a while now, where was the complaining then?

User currently offlineWildcatYXU From Canada, joined May 2006, 2598 posts, RR: 5
Reply 10, posted (4 years 8 months 3 weeks 1 day 5 hours ago) and read 9771 times:



Quoting ACElite (Reply 6):
What annoys me is this fee is only waived for Super Elite (Tango+/Latitude) and Elite (On Latitude Only). They should wave this fee for P/S/SE!

I guess you're right. Waive it only for those who are on Latitude fare is sort of redundant. I'd expect them to seek an upgrade anyway.


User currently offlineRP TPA From United States of America, joined Oct 1999, 852 posts, RR: 0
Reply 11, posted (4 years 8 months 3 weeks 1 day 3 hours ago) and read 9567 times:



Quoting Whiteguy (Reply 9):
Westjet has been doing this for a while now, where was the complaining then?

When Westjet does it, it's called "Looking out for their GUESTS"
When Air Canada does the same thing, it's called "nickle and diming everyone"


User currently offlineSwissy From Switzerland, joined Jan 2005, 1734 posts, RR: 4
Reply 12, posted (4 years 8 months 3 weeks 1 day 3 hours ago) and read 9502 times:

Fine with me, have no issues with it at all Big grin, so now I am able to get seats I like for a few $$$

Cheerios,


User currently offlineHawaiian763 From Canada, joined May 2009, 258 posts, RR: 0
Reply 13, posted (4 years 8 months 3 weeks 1 day ago) and read 9304 times:



Quoting Jayeshrulz (Reply 1):
Why should i pay just to stretch my legs?Though 14$, but why?

Well if you are 6 feet tall having the exit rows and bulkheads are a blessing to them considering the pitch on the smaller planes, especially the smaller RJ's and Dash 8's are pretty cramped. I would gladly pay a little extra so I can stretch out and not be so cramped. It's kinda like United's Economy Plus, you pay to get more legroom except with AC it's just bulkheads and exit rows.


User currently offlineSsublyme From United States of America, joined Dec 2008, 515 posts, RR: 0
Reply 14, posted (4 years 8 months 3 weeks 1 day ago) and read 9281 times:



Quoting Jayeshrulz (Reply 1):
Why should i pay just to stretch my legs?Though 14$, but why?

Depends on how tall you are.


User currently offlineYYZRWY23 From Canada, joined Aug 2009, 561 posts, RR: 0
Reply 15, posted (4 years 8 months 3 weeks 22 hours ago) and read 9024 times:



Quoting Brilondon (Reply 2):
Why don't airlines just go and raise fares instead of nickle and dimming us to death

Unfortunately this is the way the world likes to travel now. Only paying for what we use, When the economic crisis hit, and people had less money to travel, the airlines broke the fare into pieces and allowed you to pay for only what you wanted to use (checked bags, priority boarding, seat selection etc...). This allowed fares to decrease and allow price-conscious travelers to travel. Raising fares would deter these travelers which is the vast majority of paxs today.

I think this is a good move by AC, as it allows them to earn the additional revenue on those seats already in place as opposed to creating something such as UA's "economy plus" cabin. Hope everything turns out well for AC.

Note: Even though I am only 5'6", i would even put up say $40 r/t for the extra room, it means my bag is farther from my feet and I have full room. Will probably do this when I head to YVR in May (unless I can convicne my father to go Executive class Big grin ).

YYZRWY23



If you don't stand behind our troops, feel free to stand in front of them.
User currently offlineDarthluke12694 From United States of America, joined Jan 2009, 276 posts, RR: 0
Reply 16, posted (4 years 8 months 3 weeks 21 hours ago) and read 8895 times:

Now I'm just saying, I don't necessarily think this but why should I have to pay $*** for this seat when the guy a couple rows in front of me pays the same price for their seat, but they get extra leg room. In a way, it really isn't fair to the passenger who gets a regular seat when some other guy gets a seat for the same price but extra leg room.


KBNA - "To most people, the sky is the limit. To those who love aviation, the sky is home."
User currently offlineKevinasaurus From Canada, joined Feb 2008, 37 posts, RR: 0
Reply 17, posted (4 years 8 months 3 weeks 21 hours ago) and read 8890 times:

I travel 4-5 times a year, mostly on AC. I usually get the Tango Plus fare, which allows for advance seat selection. You can still do this at no charge for most seats, or pay a little extra for extra legroom.

What's the issue?

West Jet has been charging more for extra legroom seats since they started offering advance seat selection, and no one seems to care. Although, it seems that WS can do no wrong here in Canada, but AC can't do anything right.


User currently offlineSkydrol From Canada, joined Oct 2003, 964 posts, RR: 10
Reply 18, posted (4 years 8 months 3 weeks 20 hours ago) and read 8692 times:



Quoting Threepoint (Reply 4):
Quoting Brilondon (Reply 2):
Why don't airlines just go and raise fares instead of nickle and dimming us to death. don't see the need for more leg room on AC but I suppose more width I wold pay for.

If they raise fares, the price-conscious travelers (a good proportion of the total) would instantly opt for an alternative carrier to save ten bucks. Schedule, connection times, convenience and frequent flyer programs mean little to most passengers.

So, using the nickel and diming strategy, once the 'Extra Legroom Premium' is implemented, if WestJet were to then cut their fares by 20 dollars, what would Air Canada do, respond by cutting their fares 20 dollars, and then come up with a scheme to try to make it back? Maybe +10 for aisle, +15 for window, each way? Then in reality, the only winner who pays the new base fare is the poor soul stuck in the middle seat. Nobody else would pay the base fare (whatever it may be) anymore, and they do today (aisle, middle or window). How would they deal with aisle/window surcharges for a family who wants to sit together? And what is the guarantee that the fares wouldn't increase in a few weeks or months to what they were before, or even more? Now middle seat passengers are paying 20 dollars more, and window seat passengers 35 dollars more! But minions will be fooled into thinking they are getting a good deal because their service amenities are a la carte! Bah!!

The problem with the race to the bottom business model, is once you have sold all of the furniture, you have an empty house and it's game over.



LD4



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User currently offlineSkydrol From Canada, joined Oct 2003, 964 posts, RR: 10
Reply 19, posted (4 years 8 months 3 weeks 20 hours ago) and read 8645 times:



Quoting Darthluke12694 (Reply 16):
Now I'm just saying, I don't necessarily think this but why should I have to pay $*** for this seat when the guy a couple rows in front of me pays the same price for their seat, but they get extra leg room. In a way, it really isn't fair to the passenger who gets a regular seat when some other guy gets a seat for the same price but extra leg room.

But that's how it works with advanced seat selection - first come, first served. Even airlines with unassigned seating like Southwest offer those who check in earliest to board the airplane first. Those who show up at the last minute get the middle seats.

Also, consider this: I like to sit at the back of the bus, but if I enter the bus and the five back seats are occupied, I will sit somewhere else. If it is during rush hour, and there are no seats empty, and standing room only, then I'm standing too, that's life. Just because I stand, I don't get to pay a penny less bus fare than the rider who gets a seat for the 45 minute ride.


LD4



∙ ---{--« ∙ ----{--« ∙ --{-« ∙ ---{--« ∙ --{--« ∙ --{-« ∙ ----{--« ∙
User currently offlineTradewinds From Japan, joined Jun 2008, 88 posts, RR: 0
Reply 20, posted (4 years 8 months 3 weeks 17 hours ago) and read 8228 times:

Isn't this the same as NW's Coach Choice?

The only thing that gets me is that at 6'7", I understand that the seats with extra legroom are for some not just a luxury but a necessity. My legs literally do not fit with a seat pitch of 32" -- I have to put my knees on either side of the seat. Then, when the person in front reclines... look out! My knees end up in my seatmate's lap, haha. Thus it would be nice if there was some way to give priority to people over, say, 6'4"... exactly how, I have no idea, but one can dream.



Tradewinds
User currently offlineYycramprat From Canada, joined Apr 2007, 36 posts, RR: 0
Reply 21, posted (4 years 8 months 3 weeks 15 hours ago) and read 7896 times:

http://www.allheadlinenews.com/articles/7016775944

What about this? Is this nickle and diming? Westjet is going to charge an extra $20 dollars so you can sit next to an empty seat. A seat they have to leave empty or the flight will be too heavy to make the trip to Hawaii!


User currently offlineJayeshrulz From India, joined Apr 2007, 1027 posts, RR: 2
Reply 22, posted (4 years 8 months 3 weeks 15 hours ago) and read 7869 times:



Quoting Hawaiian763 (Reply 13):

well i dint think about the RJ's.  Big grin



Keep flying, because the sky is no limit!
User currently offlineZRH From Switzerland, joined Nov 1999, 5566 posts, RR: 36
Reply 23, posted (4 years 8 months 3 weeks 14 hours ago) and read 7739 times:

I find this an excellent idea. When you are not able or willing to pay the high business class fares you can spend a little more to get an exit row seat. I would do this any time.

User currently offlineFixfox From Netherlands, joined Dec 2003, 34 posts, RR: 0
Reply 24, posted (4 years 8 months 3 weeks 13 hours ago) and read 7628 times:
Support Airliners.net - become a First Class Member!

KLM does the same for years, on intercontinental flights Emergency exit and bulkhead seats are sold at a EUR 50,00 premium or can be booked free of charge for Skyteam gold or platinum members.

See the KLM website: https://www.klm.com/travel/nl_en/travel_information/checkin_options/internet_checkin/ici_details/ici_seat_choice.htm


25 Maddog888 : This seems like a worthwhile "nickle & Dime" idea. I only object to the other kind where they charge you extra to board the plane or whatever. don't
26 Kaiarahi : Only for take-off and landing.
27 Ba97 : This is one of the few times I see no issue with AC ideas and even if a stolen idea, it is a logical one. $50 more on a flight YYZ to LHR on a $700 ti
28 YYZRWY23 : Good luck getting away with this. In this country everyone says they are equal and the second AC instituted this policy there would be an uproar. I t
29 Kaiarahi : And yet AC and WS are required by the CTA to provide an extra seat (free) to obese pax. If you follow this theory, tall people should be accommodated
30 JAGflyer : Is the charge only if you want to reserve bulkhead/exit row seats when booking? Is it still going to cost me if I want to select my seat at check-in (
31 Speedbird128 : Virgin charge GBP 50 for an exit row seat in economy... Sharks.
32 RP TPA : If the seat is available 24 hours prior to departure (ie, when you check in online), you get that seat at no extra charge. The fee is only for those
33 Gr8Circle : Can't argue with that logic...
34 Lnglive1011yyz : Air Canada isn't the first airline to do this, nor will the be the last -- the airlines are becoming more crafty at finding ways of making money, and
35 AirstairFear : I'm not sure this is a good idea for only one reason: Now when a person shows up who is too fat or not intelligent enough to operate the overwing exit
36 AirNZ : Shouldn't be an issue at all. Simply put a 'waiver' into the booking process citing subject to legal conditions being met. If I may say, however, you
37 Faro : I guess they try to seem "rational" about it, charging extra for what objectively may be perceived by some pax as an added service or comfort, even i
38 YYZRWY23 : Apologies, I got confused with when I normally paid for extra legroom and had that distance in UA Econ Plus. 100% agree. That policy from the CTA is
39 Kaiarahi : No. We (the other pax) pay. And if CTA did reimburse, we (the taxpayers) pay.
40 Brilondon : A midget would have trouble fitting into a Skyservice charter seat. Just try that in Canada and you will see every yahoo group up in an uproar the se
41 Kaiarahi : I guess AC got a deluge of complaints from Elite / Super Elite. I just received an e-mail headed "we listened". Bottom line - Elite / Super Elite get
42 Hotje : I can see the business opportunity, however, what's next. We offer you transport with no room for price X, for which we put you in a case for the dura
43 LYChemsa : I just flew AC from GVA to NYC. Seat pockets were not cleaned, in November they had the magazine from October in many seats and they lost 1 of 2 suitc
44 MogandoCI : not at all... that's probably Ryanair's slogan in 3 year's time anyway i agree with offering bulkhead and exit row seats for a small premium (hey, th
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