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Live TV Temporarily Disconnected On Continental  
User currently offlineADXMatt From , joined Dec 1969, posts, RR:
Posted (5 years 5 months 6 days 20 hours ago) and read 11212 times:

LIVE TV has been temporariliy disconnected on ALL CO Aircraft effective yesterday.

It seems that there is a wiring issue that was discovered.

6 lines are being opened 5 in MCO and 1 at HOU to do the repairs.

Once the repairs are made then the system will be turned back on. I'm being told that it takes 48 hours per plane for the repairs.

At least the problem was discovered before the entire B737 fleet was done.

41 replies: All unread, showing first 25:
 
User currently offlinePlainplane From , joined Dec 1969, posts, RR:
Reply 1, posted (5 years 5 months 6 days 18 hours ago) and read 10977 times:

Are the aircraft going to be pulled from service so that the issues can be resolved or are these aircraft going to keep flying with the disabled system until their next scheduled checks?

User currently offlineLuv2cattlecall From , joined Dec 1969, posts, RR:
Reply 2, posted (5 years 5 months 6 days 18 hours ago) and read 10918 times:
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Quoting Plainplane (Reply 1):
Are the aircraft going to be pulled from service so that the issues can be resolved or are these aircraft going to keep flying with the disabled system until their next scheduled checks?

Good question. Part of me thinks that they'll be pulled, since 6 of the lines are at LiveTV's hangars in MCO... but I'm curious as to where/what facilities in Houston they'll be using for the 7th.

Any news on what the wiring issue is? Must be serious if it takes that long to fix.. I thought it took about 2-3 days to install the entire thing?


User currently offlineNws2002 From , joined Dec 1969, posts, RR:
Reply 3, posted (5 years 5 months 6 days 17 hours ago) and read 10800 times:



Quoting Plainplane (Reply 1):
Are the aircraft going to be pulled from service so that the issues can be resolved or are these aircraft going to keep flying with the disabled system until their next scheduled checks?

They will be pulled from revenue service as the lines are available to do the work. Until that happens they will continue to fly with the system disabled.

If we immediately grounded all of the aircraft with LiveTV installed there would be way too many flight cancellations. There is also no reason to pull them immediately, without power to the system there is no safety concerns.


User currently offlineLASOctoberB6 From , joined Dec 1969, posts, RR:
Reply 4, posted (5 years 5 months 6 days 16 hours ago) and read 10659 times:

Sooo, my flights next week on Continental will NOT have any TV?  eek   cry 

User currently offlineAA737-823 From , joined Dec 1969, posts, RR:
Reply 5, posted (5 years 5 months 6 days 9 hours ago) and read 9865 times:



Quoting LASOctoberB6 (Reply 4):
Sooo, my flights next week on Continental will NOT have any TV?

That's not likely. The only aircraft Conti has with LiveTV are the 737-900ER's, plus a handful of 737-800 and 737-900 aircraft. The rest of the 737G/8/9, and all 757-300s have overhead LCD monitors, and IFE is going on without interruption.
Similarly, the widebodies and 757-200 fleet have PTV's, but these are not the LiveTV system, and are not affected.

So, the answer to your question is that the laws of probability are in YOUR favor.

Now that we've all said LiveTV, wasn't it DirecTV that CO got? I can't remember- I haven't been fortunate enough to have it on any of my CO flights yet.


Also, the thread on flyertalk is reporting that there was actually an in-flight fire in the cabin of an aircraft. Exciting day! Don't know whether that's true or not.


User currently offlineAA737-823 From , joined Dec 1969, posts, RR:
Reply 6, posted (5 years 5 months 6 days 9 hours ago) and read 9840 times:

I'd like to edit my last post, but since the a.net login feature hasn't really worked in the last year or more, I can't.
So all that to say that the thread over at FT is saying that there probably was NOT a fire, and that it was irresponsible of the flight attendant who mentioned it to have said anything about a fire.

So, it's all conjecture, no one really seems to know.


User currently offlineAA737-823 From , joined Dec 1969, posts, RR:
Reply 7, posted (5 years 5 months 6 days 9 hours ago) and read 9815 times:

Okay, now we have a definitive answer- there DEFINITELY WAS NOT A FIRE.
There wasn't even an incident. It was all a rumor that, apparently, started among F/A's.

So, that answers that.


User currently offlineIAHFLYR From , joined Dec 1969, posts, RR:
Reply 8, posted (5 years 5 months 6 days 7 hours ago) and read 9402 times:



Quoting Luv2cattlecall (Reply 2):
but I'm curious as to where/what facilities in Houston they'll be using for the 7th.

Probably HOU where they have a Seven Three maintenance facility.

Quoting AA737-823 (Reply 5):
Now that we've all said LiveTV, wasn't it DirecTV that CO got?

Yes sir, DirecTV.


User currently offlineORD2PHL From , joined Dec 1969, posts, RR:
Reply 9, posted (5 years 5 months 6 days 7 hours ago) and read 9274 times:



Quoting IAHFLYR (Reply 8):
Yes sir, DirecTV.

It's DirecTV programming but LiveTV is the organization who installs the equipment specifically for use in airliners. They are a subsidiary of JetBlue.

ORD2PHL


User currently offlineIAHFLYR From , joined Dec 1969, posts, RR:
Reply 10, posted (5 years 5 months 6 days 7 hours ago) and read 9122 times:

Quoting ORD2PHL (Reply 9):
It's DirecTV programming but LiveTV is the organization who installs the equipment specifically for use in airliners. They are a subsidiary of JetBlue.

That is way to involved for a simple mind such as mine! All the literature onboard and in-flight TV Guide says DirecTV, as well as the website.

[Edited 2009-11-22 07:06:31]

[Edited 2009-11-22 07:33:30]

User currently offlineOA260 From , joined Dec 1969, posts, RR:
Reply 11, posted (5 years 5 months 6 days 6 hours ago) and read 9039 times:



Quoting ADXMatt (Thread starter):
It seems that there is a wiring issue that was discovered.



Quoting AA737-823 (Reply 5):
Also, the thread on flyertalk is reporting that there was actually an in-flight fire in the cabin of an aircraft. Exciting day! Don't know whether that's true or not.

Thats extremely worrying.


User currently offlineCadet57 From , joined Dec 1969, posts, RR:
Reply 12, posted (5 years 5 months 6 days 5 hours ago) and read 8623 times:



Quoting ORD2PHL (Reply 9):
It's DirecTV programming but LiveTV is the organization who installs the equipment specifically for use in airliners. They are a subsidiary of JetBlue.

Is this issue limited to CO aircraft?


User currently offlineIAHcsr From , joined Dec 1969, posts, RR:
Reply 13, posted (5 years 5 months 6 days ago) and read 7072 times:
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Quoting OA260 (Reply 11):
Thats extremely worrying.

If this had happened it would have been mentioned within CO..
It has not.. so I'd hazard to say no fire...


User currently offlineFLY2TUS From , joined Dec 1969, posts, RR:
Reply 14, posted (5 years 5 months 5 days 20 hours ago) and read 5949 times:



Quoting Plainplane (Reply 1):
Are the aircraft going to be pulled from service so that the issues can be resolved or are these aircraft going to keep flying with the disabled system until their next scheduled checks?

From what our memo said the other day, all the aircraft should be completed by the end of November, so they're obviously getting a fix pretty quick like.


User currently offlineLASoctoberB6 From , joined Dec 1969, posts, RR:
Reply 15, posted (5 years 5 months 5 days 16 hours ago) and read 5757 times:



Quoting AA737-823 (Reply 5):
The only aircraft Conti has with LiveTV are the 737-900ER's, plus a handful of 737-800 and 737-900 aircraft.

Oh, well my return flight is a 739. I don't know if it's an ER or just plain ol' 737-9. But thank you very much for your insight!  Smile

Quoting AA737-823 (Reply 6):
since the a.net login feature hasn't really worked in the last year or more, I can't.

So, I'm not crazy.. I thought I was the only one experiencing problems with the logon feature.


User currently offlineADXMatt From , joined Dec 1969, posts, RR:
Reply 16, posted (5 years 5 months 5 days 16 hours ago) and read 5733 times:



Quoting AA737-823 (Reply 5):
Also, the thread on flyertalk is reporting that there was actually an in-flight fire in the cabin of an aircraft. Exciting day! Don't know whether that's true or not.

There was NO fire and no incident.

From what I heard it was during a routine inspection they discovered the type of wire installed was not the same type that was agreed to and approved by the FAA.


User currently offlineLASoctoberB6 From , joined Dec 1969, posts, RR:
Reply 17, posted (5 years 5 months 5 days 15 hours ago) and read 5706 times:



Quoting ADXMatt (Reply 16):
There was NO fire and no incident.



Quoting AA737-823 (Reply 7):
Okay, now we have a definitive answer- there DEFINITELY WAS NOT A FIRE.



User currently offlineIAHcsr From , joined Dec 1969, posts, RR:
Reply 18, posted (5 years 5 months 2 days 17 hours ago) and read 5153 times:
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As of the moment I see five aircraft undergoing fixes... ETR's three days after entering the hanger.... must be a lot of wire to replace...  boxedin 

User currently offlineCOEWR2587 From , joined Dec 1969, posts, RR:
Reply 19, posted (5 years 4 months 4 weeks 23 hours ago) and read 4877 times:

anyone have any updates?

User currently offlineIndustrybuff From , joined Dec 1969, posts, RR:
Reply 20, posted (5 years 4 months 4 weeks 20 hours ago) and read 4785 times:

hi all

does anyone in the know, have any updates on how many 739s will be refitted by Christmas day. Im flying opn a 739ER on this day and hope to have a TV working, or I wont be very happy at all...

Cheers
Industrybuff


User currently offlineCadet57 From , joined Dec 1969, posts, RR:
Reply 21, posted (5 years 4 months 4 weeks 20 hours ago) and read 4781 times:



Quoting Industrybuff (Reply 20):
or I wont be very happy at all...

Really? Why? Is a TV that important that going without it for a few hours would cause the most unenjoyable flight ever?


User currently offlineMrSkyGuy From , joined Dec 1969, posts, RR:
Reply 22, posted (5 years 4 months 4 weeks 20 hours ago) and read 4765 times:



Quoting IAHcsr (Reply 18):
As of the moment I see five aircraft undergoing fixes... ETR's three days after entering the hanger.... must be a lot of wire to replace... boxedin

I can't even begin to wrap my mind around the expense.. I'll be there before Wednesday, so I'll see what I can find out.

Say, didn't LiveTV belong to another avionics company before JetBlue bought them out?


User currently offlineFrictionfool From , joined Dec 1969, posts, RR:
Reply 23, posted (5 years 4 months 4 weeks ago) and read 4513 times:

I flew CO last week CLE -> LAX on Nov 20 and return on Nov 27 ONT -> IAH -> CLE, all on 737-900ERs. They were all equipped with DirecTV, but were completely turned off. To summarize:
1. No video of any kind.
2. The usual audio channels were off
3. The powerports were nonfunctioning as well.
I was upgraded to First on the return flights, and the powerports there were off too.

CO picked on opportune time (T-giving week) to do this. I would've appreciated a little advance notice from CO. We were travelling with our 2 young kids, and the DirecTV would've made the trip easier on us all. I had a couple movies on DVD I could play on my laptop, but the battery ran out before the end of the movie. And no inflight recharge possible!

I enjoyed the DirecTV on these birds during some transcon flights in Aug and Sept, and was really looking forward to these flights with the family. Way to go CO!

 irked 
Frictionfool


User currently offlineIAHFLYR From , joined Dec 1969, posts, RR:
Reply 24, posted (5 years 4 months 3 weeks 6 days 23 hours ago) and read 4465 times:



Quoting Frictionfool (Reply 23):
CO picked on opportune time (T-giving week) to do this.

I'm sure CO really wanted to do this and decided to wait until you were flying!

Sounds like you may be a little upset with CO? Would you rather have had issues with the aircraft in flight while watching your TV program?

Quoting Frictionfool (Reply 23):
Way to go CO!

 banghead 


25 Nws2002 : CO really didn't have a choice. The system was not up to FAA specs and had to be disabled or the aircraft grounded. LiveTV made a mistake during the
26 COEWR2587 : anyone figure the chance of it operational again by mid-December/ Christmas travel?
27 Nws2002 : There are several aircraft already completed, and the last bulletin I saw said all aircraft would be completed by today, don't know if that's happene
28 COEWR2587 : It looks like, according to the flight status section on their website, that they are turning back on the TV and power ports tomorrow, Thursday Dec. 3
29 Industrybuff : COEWR2587 - where do you see that information ? Industrybuff
30 COEWR2587 : If you go to flight status section and search for flights. It gives details about IFE and other inflight stuff. My flight to EWR from PHX tomorrow is
31 COTPARampGuy : Both planes that were RONs here in Tampa with the system had it activated. Ships 518 and 290.
32 BACCALA : As of December 1st 7 of 108 737-800 are complete as well as only one 737-900
33 Nyc77k : Is there anyway somebody can tell me if CO 041, EWR-SFO on dec 22 will have live tv?
34 Star_world : You can tell for yourself, 2 days out, by checking on the CO website under flight status. What is the a/c type?
35 Nyc77k : Listed as 739-ER originally (so that would be yes), but on ticket reads 739. Was wondering if there was a way to check other than two days before. Tha
36 Lincoln : Even if you could check more than two days before, aircraft assignments don't change as frequently as some other airlines, but it's not exactly as un
37 Post contains images IAHFLYR : I've never seen the ER listed on the reservation for any 900's that I've flown. They switch aircraft so often it is almost a complete guess which Shi
38 IAHFLYR : Don't tell me they are still making you pay for the TV in first, next you'll try to convince us you are paying for your meal as well. Only you Lincol
39 IAHcsr : Ships 401-412 are 739s. 413-442 are 739ERs Ship 402 is the only 739 with LTV so far... the the focus is on the 738s There are now 4 or 5 Mx lines in
40 AznMadSci : How's the status of those planes with LiveTV that were temporarily disconnected. Have most returned back to service and up running again?
41 ADXMatt : If the Live TV is installed it has been retrofitted with the new wiring and has been turned back on. This was completed by the begining of december.
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