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AA F/A Goes Ballistic On F Passenger  
User currently offline747fan From United States of America, joined Jun 2007, 1187 posts, RR: 1
Posted (4 years 9 months 1 week 12 hours ago) and read 25318 times:

http://www.gadling.com/2009/12/10/or...juice-american-airlines-scandal%2F
This was an interesting read I'd thought I'd share on here involving an AA flight attendant flipping out over serving an F passenger orange juice.

121 replies: All unread, showing first 25:
 
User currently offlineElmoTheHobo From United States of America, joined Aug 2006, 1539 posts, RR: 1
Reply 1, posted (4 years 9 months 1 week 12 hours ago) and read 25266 times:

I feel like something is missing.

No one goes ballistic over a cup of Orange Juice. He must have said something before that led to this, and part of this is hearsay anyways.


User currently offlineIAirAllie From , joined Dec 1969, posts, RR:
Reply 2, posted (4 years 9 months 1 week 12 hours ago) and read 25177 times:

Not much info in that article. Hard to believe an FA would freak out about being asked for a cup of orange juice especially considering that on a morning flight you're going to get asked for lots of them. Something important has been left out.

User currently offlineTonystan From Ireland, joined Jan 2006, 1437 posts, RR: 2
Reply 3, posted (4 years 9 months 1 week 12 hours ago) and read 25113 times:

I bet it was more like "Go get me an OJ Sweet Cheeks"!


My views are my own and do not reflect any other person or organisation.
User currently offlineElcableguy77 From United States of America, joined Feb 2005, 523 posts, RR: 5
Reply 4, posted (4 years 9 months 1 week 11 hours ago) and read 24940 times:

And it's sad that many of the comments are for having the F/As head on a platter. I totally agree that there is a big part of the story we aren't hearing. No F/A is going to go that ballistic and invoke legal actions based on someone asking for an orange juice. There is a LOT more to this story. I would be interested to hear the F/A's side.
The sad part is that the company will probably cave and give this character some sort of compensation, even though he was most likely (just a guess) in the wrong.



Former ZW F/A | "Wisconsin 72A, contact departure, see ya."
User currently offlineVarigB707 From , joined Dec 1969, posts, RR:
Reply 5, posted (4 years 9 months 1 week 10 hours ago) and read 24545 times:



Quoting ElmoTheHobo (Reply 1):
I feel like something is missing

i was going to say the same thing.... Oh well, just another day with an 'american airline'.


User currently offlineDTWLAX From United States of America, joined Aug 2009, 792 posts, RR: 0
Reply 6, posted (4 years 9 months 1 week 10 hours ago) and read 24384 times:



Quoting IAirAllie (Reply 2):
Hard to believe an FA would freak out about being asked for a cup of orange juice especially considering that on a morning flight you're going to get asked for lots of them

I am not sure what you meant to say but nowhere was it mentioned that it was a morning flight


User currently offlineKen777 From United States of America, joined Mar 2004, 8266 posts, RR: 8
Reply 7, posted (4 years 9 months 1 week 10 hours ago) and read 24230 times:

Fly enough and you see both sides of the coin.

Typically what I've seen is that the pax is in the wrong - especially when they arrive at the gate as the fight has been closed and the plane is being pushed back. Amazing the comments that come out of their mouth.

But there are times when the airline staff are screwing things up. When it's in a fight it tends to be worse - and a good tie to keep your mouth shut and keep reading your book.

As for the OJ bit - think about how bad it would have been if he asked for a bloody mary.


User currently offlineASFlyer From United States of America, joined May 2005, 1173 posts, RR: 3
Reply 8, posted (4 years 9 months 1 week 10 hours ago) and read 23982 times:



Quoting DTWLAX (Reply 8):
I am not sure what you meant to say but nowhere was it mentioned that it was a morning flight

actually, if you read the full article written by Mr. Koss it says that it was a departure between 0600 and 0615.


User currently offlineTheredbaron From Mexico, joined Mar 2005, 2215 posts, RR: 8
Reply 9, posted (4 years 9 months 1 week 9 hours ago) and read 23739 times:

I hope he doesnt go on youtube making a "American refuses to give ma juzzz" video song.


The best seat in a Plane is the Jumpseat.
User currently offlineElcableguy77 From United States of America, joined Feb 2005, 523 posts, RR: 5
Reply 10, posted (4 years 9 months 1 week 9 hours ago) and read 23679 times:

The thing is, in the article, the witness who wrote about this even admitted that the exchange between the pax and the F/A woke him up, which leads me to think there is more to the story.

And I have seen my fair share of men lose their minds.



Former ZW F/A | "Wisconsin 72A, contact departure, see ya."
User currently offline1stfl94 From United Kingdom, joined May 2006, 1455 posts, RR: 0
Reply 11, posted (4 years 9 months 1 week 9 hours ago) and read 23477 times:



Quoting Elcableguy77 (Reply 4):
And it's sad that many of the comments are for having the F/As head on a platter. I totally agree that there is a big part of the story we aren't hearing. No F/A is going to go that ballistic and invoke legal actions based on someone asking for an orange juice. There is a LOT more to this story. I would be interested to hear the F/A's side.
The sad part is that the company will probably cave and give this character some sort of compensation, even though he was most likely (just a guess) in the wrong

He may have been in the wrong but she could have dealt with the situation in a much better manner i.e. calmly and treating him like a human. Then again I count on my fingers the number of polite FA's I've had in the US.


User currently offlineNwaesc From United States of America, joined Aug 2007, 3389 posts, RR: 9
Reply 12, posted (4 years 9 months 1 week 9 hours ago) and read 23425 times:

Where's the "I call bullsh*t" emoticon when you need it?


"Nothing ever happens here, " I said. "I just wait."
User currently offlineMauiman31 From United States of America, joined Sep 2007, 450 posts, RR: 0
Reply 13, posted (4 years 9 months 1 week 9 hours ago) and read 22901 times:
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Wow, read the whole article - fascinating. . . I admit - I can't be totally objective about this as having been an FA for 5 years, many years ago now -- I tend to side with the crew, but I also the last 20 years have flown thousands and thousands of miles with AA as a pax and often in a FC cabin. Thank goodness never experienced a scene like this one. Sure, in both FC and Economy -- I have occasionally been treated indifferently, with a "I am so tired and/or bored and I just can't wait to sit down on that jump seat and read my magazine, so don't bother me too much" attitude. But, never openly rude - especially in F. Wonder if more details will surface to the public. I have to believe there is more to the interaction between this man and FA "Helen" -- if not, she really was having some kind of break down beyond just having a bad day.

User currently offlineElal772 From Israel, joined Jun 2008, 158 posts, RR: 0
Reply 14, posted (4 years 9 months 1 week 9 hours ago) and read 22668 times:



Quoting 1stfl94 (Reply 15):
He may have been in the wrong but she could have dealt with the situation in a much better manner i.e. calmly and treating him like a human. Then again I count on my fingers the number of polite FA's I've had in the US.

From my experience (and I have a lot), the majority of American FAs go between being correct to be being nice.

On my many flights with BA the experience was always bad, Yes the FAs are much more well put together than their American counterparts, but the amount of rolling eyes, rude answers and just plain rude behaviour made the experience bad.


User currently offlineMHTripple7 From United States of America, joined Feb 2008, 1105 posts, RR: 8
Reply 15, posted (4 years 9 months 1 week 8 hours ago) and read 22479 times:



Quoting ElmoTheHobo (Reply 1):
I feel like something is missing.

Normally I would agree but he appears to be a frequent flyer with AA, which would lead me to believe that his story might be more credible than a person who flies maybe once or twice a year....

I would love to hear the F/A's opinion on the matter though!


User currently offlineFlyorski From United States of America, joined Dec 2004, 987 posts, RR: 1
Reply 16, posted (4 years 9 months 1 week 8 hours ago) and read 22447 times:



Quoting MHTripple7 (Reply 19):
I would love to hear the F/A's opinion on the matter though!


I second that!  checkmark  Would be very interested in hearing the full story. This sounds very incomplete..



"None are more hopelessly enslaved, than those who falsly believe they are free" -Goethe
User currently offlineAT From United States of America, joined Jul 2000, 1037 posts, RR: 0
Reply 17, posted (4 years 9 months 1 week 8 hours ago) and read 22324 times:

Has AA released any information about this event since?
*IF* it is true, the attendant should be fired.


User currently offlineJFKPurser From United States of America, joined Mar 2007, 486 posts, RR: 4
Reply 18, posted (4 years 9 months 1 week 7 hours ago) and read 21153 times:



Quoting AT (Reply 21):
Has AA released any information about this event since?
*IF* it is true, the attendant should be fired.

Never gonna happen. Worst will be a call in to the see management and a discussion about it. Besides -- how can we be sure that this was not the fourth or fifth time this passenger did something negative -- had a bag improperly stowed, refused to end his cell phone call, then was asked again to stop talking, then had to be told to stop texting, then copped a resentment against her for just doing her job -- after flat out ignoring her 5 to 10 times -- and each time she cut him some slack but he kept pushing. He could have been really awful. You get the drift. Sounds like she handled it far from optimally, in any case. But there are always two sides to every story. So, fire her based on what you read in that article? Ha. She would have to make the same mistake many times in order for that to happen so as to indicate a clear and unrelenting pattern of unconcious/unprofessional/sociopathic behavior. Then again, I've flown with some utterly insane sociopathic nutjobs over the course of my career who have long deserved to be fired. But it's just not that simple.


User currently offlineJeffrey1970 From United States of America, joined Apr 2001, 1336 posts, RR: 12
Reply 19, posted (4 years 9 months 1 week 7 hours ago) and read 21126 times:



Quoting VarigB707 (Reply 6):
I'm not sure that there is,.. I can see this playing out exactly as described. The truth is, women lose their minds from time to time. I've seen this happen first hand in many women in my life

I very much disagree with you.

I must say that while there are many times that flight attendants may be rude to passengers. We forget that there are many more times when passengers are rude to flight attendants. I remember a few years ago when I took my son on his first flight on Usairways. On the return flight BOS-LGA-PIT he was handed a snack by the flight attendant and said, "Thank you." She was flabbergasted and said that she rarely hears that from anyone anymore. I think that is sad.



God bless through Jesus, Jeff
User currently offlineAirbazar From United States of America, joined Sep 2003, 8358 posts, RR: 10
Reply 20, posted (4 years 9 months 1 week 7 hours ago) and read 21081 times:



Quoting ElmoTheHobo (Reply 1):
No one goes ballistic over a cup of Orange Juice. He must have said something before that led to this, and part of this is hearsay anyways.

I wouldn't be so sure. Some the rudest people I've ever met have been FA's on US carriers. I think the airlines have long given up on the idea that this is a service industry. I can totally see her not being in a mood to serve the passenger and he probably commented on it, and she didn't like it.


User currently offlineJimpop From , joined Dec 1969, posts, RR:
Reply 21, posted (4 years 9 months 1 week 7 hours ago) and read 20621 times:

If i read the right story/version, the pax was asking for (more?) OJ during tray service.

What experienced pax asks for OJ (or any drink) during tray service?


User currently offlineHotelDJRomeo From Canada, joined Dec 2009, 159 posts, RR: 0
Reply 22, posted (4 years 9 months 1 week 6 hours ago) and read 20195 times:

At the bottom of the article in the OP, there's a link to another article on the site where the passenger in question lays it out:

http://www.gadling.com/2009/12/12/ga...ss-orange-juice-passenger-respond/

Have to say my first response to all this was "we're missing something" - like many of you.

Having read that 2nd article though, and considering the actions of all the other passengers after the flight and that AA apologized not only to the OJ man but to many other passengers who witnessed it or had other (separate) issues with the same FA, I'm leaning more towards the OJ man's side on this one. Sounds like the FA may have just blown a fuse on this one.



Roger, Roger. What's our vector, Victor?
User currently offlineQantas777 From United States of America, joined Aug 2000, 484 posts, RR: 1
Reply 23, posted (4 years 9 months 1 week 5 hours ago) and read 19229 times:

It sucks to serve the public and it sucks to have a crummy pay check and work for a very unremarkable airline like AA. It also sucks that so many FA's are so mediocre and hate their jobs. This is a postion for attractive 20-30 yr olds and then they should leave and go to admin for an airline or somewhere far better than the airline industry.. I am so damn sick of seeing ancient stews.

User currently offlineMariner From New Zealand, joined Nov 2001, 25235 posts, RR: 85
Reply 24, posted (4 years 9 months 1 week 5 hours ago) and read 19954 times:
Support Airliners.net - become a First Class Member!



Quoting Jimpop (Reply 26):
What experienced pax asks for OJ (or any drink) during tray service?

I would. I might not expect to get it immediately, but I would surely ask.

And why should it matter whether the passenger is "experienced" or not?

Does it mean that an "inexperienced" passenger can expect an f/a to go ballistic if they ask a question?

mariner



aeternum nauta
25 JFKPurser : And some of the rudest people I've met have been passengers.
26 ManuCH : Don't you get any drinks when they serve meal trays on US carriers?
27 IAirAllie : The point I was making isn't that this particular flight but that as a FA you are going to serve a lot of cups of orange juice in your life time.
28 LoneStarMike : No, he said said something afterwards which led to this. Based on the account, it sounds like she was being condescending. And for everyone saying "l
29 Jimpop : My experience (YMMV) has been that first pass is for beverages, followed by tray delivery, followed by beverage refresh. The few times that I have as
30 Cubsrule : AA doesn't have the best f/as, but I have NEVER seen an openly rude AA f/a, nor have I seen an openly rude f/a in F on any US carrier. Revenue passen
31 DAL1044 : Everyone has a bad day. But to threaten legal action because she was having a bad day (Perhaps bad week of the month) doesn't excuse her manners! I'd
32 Ozark1 : As an AA f/a I have wracked my brain to figure out why a lot of my coworkers act the way they do. Now mind you, BY NO MEANS, am I taking the man's sid
33 DAL1044 : Ozark I definitely agree that most if not all big companies have issues, Regardless of whether or not they are aviation related. But in my business c
34 ClearedDirect : Agree with that. This just came up on a return from Las Vegas earlier this week. During tray service the FA ASKED if I wanted anything else to drink
35 Tonystan : Sorry you feel that way. As crew for BA I rarely if ever witness crew displaying such behaviour and find the vast majority of my colleagues to be pur
36 Thegooddoctor : Uhhh, I'm not sure why it's necessary something else was involved... I got yelled at by an FA having a bad day. I was sitting in row 1 and asked if I
37 Jhooper : Obviously a one sided story. Nobody goes ballistic on anyone (much less a "platinum executive") for asking for a cup of orange juice.
38 Spacecadet : Many of the replies so far, plus the original posts linked above, explain this. I got all the info necessary in about 3 minutes of skimming. There we
39 LHR380 : I really hate to say it, but I 100% agree with you.
40 Kaiarahi : For all of you who insist that it must really somehow have been the PAX's fault (maybe for existing), here's what he had to say: I am the airline pass
41 Elal772 : That's how I explained the snoddy service on my first trip with BA from TLV to LHR back in 2007. This however doesn't explain the rude behaviour aboa
42 Par13del : Why sad, this is the way companies want to function and make money, it is all about the Premium Pax, so we have Elite, Platinum, Gold, Silver etc. et
43 Kaiarahi : Try reading post 42. The pax was not unruly and the only attitude, attested to by the entire F cabin, was the FA's.
44 Tonystan : Nopes, we cant swap in BA! lol! And I never give out my pen.,..I never get them back! Bring your own! LOL!
45 UA_727 : ...well, I just read the first two stories and am very skeptical... Half of the account of the "witness" passenger is about how he spent all this time
46 Aerdingus : Wow, what an objective statement. This comment doesn't belong here.
47 Cmhsrq : Did we read different articles? where did it say that they spent time getting their stories straight? This FA should be fired, plain and simple, when
48 RussianJet : Obviously we only have one side, yes. That's not true. However unlikely it may be, and however rarely it happens, people do sometimes lose it for not
49 Par13del : I did, far as I can read it is a post from the pax side of the equation. Here's some speculation, did anyone see someone touch her inappropriately, g
50 IAirAllie : I actually believe it is likely the FA behaved inappropriately on this flight. I just think there is more to the story and I think it was not just the
51 Kaiarahi : For what it's worth, the OJ pax said that several other F pax had made formal complaints about unrelated incidents.
52 Wjcandee : I'm flabbergasted. You mean if I pay $14,000 for my seat to NRT from JFK, it is unreasonable for me to ask for orange juice with my meal because "it'
53 Thrufru : As he noted, read not just the original article, but the two subsequent postings. It's rather informative (taken always with a grain of salt, though)
54 LoneStarMike : I totally agree and pretty much said the same thing in another part of that post. And for the record, I don't think the passenger was bragging about
55 Jimpop : What if the princess is busy serving a tray to the king/whale/exp on the other side of the isle? My point was that I wait for the FA to come back aro
56 Wjcandee : I am always polite. But I didn't realize how cowed some of us had become before I heard David Neeleman's discussion of pushing the call button, and h
57 KITH : Two key differences between a corner diner and an aircraft cabin. 1. The F/A is there for safety primarily 2. The F/A can have you arrested with littl
58 LAXtoATL : That is not true in First Class. At least that is not how it is sold to customers when they purchase a First Class ticket. They pay for and expect ex
59 Flighty : The one time I delivered such comments to the gate agent, the aircraft was pushed out EARLY -- with 5+ connecting pax still in the terminal, includin
60 Luv2cattlecall : If it "sucks" so bad, there's always to option to quit. If the pay is so terrible (which an AA FA here contradicted), then I suppose you won't really
61 KITH : Semantics aside, the F/A is there primarily for safety but 99.9999% of the time (or what are the FAA/JAA say in terms of percent of a fatal accident n
62 Post contains links LoneStarMike : Just because the members of the women's religious group that promotes peace were in first class doesn't necessarily mean they paid for first class. M
63 MAN2SIN2BKK : When flying in a premium cabin generally you are asked if there is anything else you want during the tray tray service, if you want wine etc you get
64 AirTran737 : The passenger who wrote this statement is on Fox News right now as well as two pax who were sitting behind him. The other pax have his back, and it se
65 SQ_EK_freak : Unfortunate that's your perception of how you should be treated in a premium cabin. You can request for a drink whenever, and if all the crew are tie
66 Nws2002 : That's what I do. 89 cents at Office Depot for a box of 12. I think the company should provide them, but I can afford the $1 or so to keep me sane. I
67 ABQopsHP : There was a quote earlier that, she should have treated him like a human. Well the same goes in reverse from the customer. However something had to ha
68 4holer : I have NEVER had a horrible butler. But I have also seen enough hostility from F/As (not directed to me... yet) to believe the original story. At lea
69 Post contains links LoneStarMike : Here's the video about this story from WFAA Channel 8, the local ABC affiliate in Dallas/Ft. Worth Frequent flier fears for future after midair incide
70 Flyfree727 : That is the customers perception. It is not the companys. Ask AA what the primary responsibility of a crew member is. Report back with your answer. A
71 Cubsrule : That is a problem. Customers perceive that the f/a's only job is service. On 99 percent of flights, that perception is correct. Is the customer not a
72 Maverick623 : Well, it's probably true that 95% of passengers don't listen to the safety demo, so.... Correct. Pffffhahahahahahhaa!!!! You do know the original FA
73 Cubsrule : So your position is that flight attendants need not ever provide good customer service? Let me know who you work for so I can take my business elsewh
74 Tropical77W : so true, when first started my job at YYZ, i naively spent at least $20 a week on pens.
75 Flighty : An FA or other customer facing professional is not allowed to have a bad day. That's not part of the bargain. It's not relevant to the job.
76 Flyfree727 : No they are not. I give exceptional service and am rewarded with it applause certificitates from premium passengers frequently. If the customer were
77 Maverick623 : I'd appreciate it if you wouldn't put words into my mouth. That the customer is not always right has absolutely nothing to do with providing excellen
78 Cubsrule : All right. Under what circumstances should a flight attendant provide excellent customer service? Does AA have a rule that says "no beverages during
79 Oroka : Working with customers is like the Pink Floyd song 'Another brick in the wall'. You see so many people, they blur, becoming essentially one entity (th
80 Flyfree727 : Again, only one side of the story has been "aired." Why dont we go ahead and fire/convict/crucify based on the accounts of everyone except the FA? Oh
81 Cubsrule : Of course, that retort isn't at all responsive to my question.
82 Flyfree727 : I can assure you that every flight attendant at AA has the name of the oj passenger. He's been aired on CNN all day today. He's quick to point out, o
83 Post contains links LoneStarMike : I swear - you could make this story into a Country & Western Song. So I did. To the tune of the Wabash Cannonball The AA Orange Juice Song (Link loads
84 Flyfree727 : LOVE IT.. lol UA lost luggage guys got NOTHING on you!! AA ORD
85 Rampart : That came a little too easy for you. I suspect aviation is just your day job. -Rampart, who is more an instrumental person and can't follow Karaoke t
86 Retaf98 : You know what they say..."listen to enough country music and you'd swear your life has a soundtrack"...!!!! Excellent dity!!! FWIW...for the past bunc
87 4holer : Awesome, sir!
88 Richierich : I've seen plenty of women lose their minds but it is usually spurred by 'something'. When my wife flies off the handle, its usually for something imp
89 Maverick623 : I think you misunderstood me. Just because the customer may be in the wrong doesn't mean you shouldn't give excellent service. At the same time, that
90 Cubsrule : Oh, absolutely. Like in most of these stories, there's probably plenty of blame for both sides. And for what it's worth, the f/a wasn't wrong for tel
91 Mariner : But that is the crux of the matter. The customer should always be able to ask a question. How the answer is given, even if it is no, is the differenc
92 MKEdude : Is there any truth to the rumor circulating that the passenger in question has been contacted by Delta and offered gold status with them?
93 LAXtoATL : I have no idea but it wouldn't surprise me. I would be shocked if DL and CO had not already called this gentleman. But by the same token, I am also c
94 Post contains links LoneStarMike : Not just the passenger, but the witnesses as well. Delta Offers Gold Status To Victims Of Pyschotic American Airlines Stewardess What's interesting i
95 HotelDJRomeo : Everything else aside, I chuckled at the title of the article....It sounds like a bad horror movie or reality show. Speaking of bad horror movies, th
96 Snn2003 : Stories like this make me sad. As a F/A I really do work hard every day to make sure all my passengers leave happy, From row 1 to 32. Personnel like t
97 LTU932 : For a second, I even invented myself a country tune for this (though it was very repetitive). Nevertheless, well done on the lyrics!
98 Txjim : And this is why I enjoy your posts! Yes, and it was a PR move to calm anxious passengers. I saw the WFAA interview and must say that OJ Man handled i
99 DLD9S : I am not surprised. I have heard from my seat so many AA employees talk poorly of other employees or groups that it was only time before one of them t
100 LoneStarMike : I guess it's because I've lived in Austin - the self-proclaimed Live Music Capital of the World - for 27 years. Thank you, everyone. After reading th
101 Luv2cattlecall : And it takes a fool of an employee to not realize that this customer probably brings the company more revenue than an FA makes in a year, so he's not
102 Flyfree727 : Since you are asking, its highly unlikely that the FA was present at the gate. Crew members do not usually engage in "he said, she said" conversation
103 Carfield : Wow...what a story! From AA viewpoint, this story is beyond bad... it is a PR nightmare for sure, as the story is featured in various websites and mad
104 Post contains links LoneStarMike : There was another local story from Sacramento - where the flight originated. The article noted that before the guy even got his breakfast tray, he had
105 Mauiman31 : [ your service description is what I have experienced on AA in FC the past few years over and over. I have numerous times seen FC pax request somethin
106 LAXtoATL : At this point I am not so sure. After initially reading this story I assumed there would be more to it, additional information always slowly continue
107 RussianJet : Crap. That is one important reason they are there, but particularly in first class that is obviously not the main focus. The repetition of that parti
108 Flyfree727 : Its far from that . PR nightmare is a plane sitting on a tarmac for 8 hrs. This involved 1 individual and inconvienced a few othes. I am sure row 8 a
109 Cubsrule : AA doesn't define what is and isn't a P.R. nightmare. Any incident that is pretty much confined to the folks on the flight isn't a P.R. nightmare. Ob
110 LAXtoATL : The story in the media has reached far more people than were on that particular flight. Carfield is right it is a PR nightmare. If you think the word
111 Flyfree727 : And remember, passengers are very price conscious. AA ORD
112 LAXtoATL : I am well aware. However, that has nothing to do with PR.
113 Post contains links LoneStarMike : And for those who missed it here is the FOX & Friends video The OJ passenger noted that if he truly was disruptive, threatening or intimidating, why
114 Post contains links LoneStarMike : Apparently, So did consumerist.com (at the bottom of the article) LoneStarMike
115 M11Stephen : This may have been true in the 70s but the "fly me" era is over. This is an extremely ignorant comment. No, they're primary duty is safety. If their
116 Kaiarahi : So they wont mind if I go to the galley and help myself, so they can concentrate on their primary duties.
117 Cubsrule : How does that excuse what she did? If there had been a safety-related need, she wouldn't have been serving breakfast!
118 Flyfree727 : Looks to me like he answered your question in his post. AA ORD
119 Cubsrule : Seemingly - but that would also render the remainder of what he wrote completely irrelevant, so I'm seeking clarification.
120 HPAEAA : So just out of curiosity.. if the feds investigate and confirm she was in the wrong, does she get charged for anything? Assuming everything is dropped
121 Post contains links LoneStarMike : The feds won't investigate. The piece of paper said he may be charged with a federal crime, but the fact that it was only AA reps that met the flight
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