Glom From United Kingdom, joined Apr 2005, 2821 posts, RR: 10 Posted (4 years 9 months 2 weeks 2 days 5 hours ago) and read 3013 times:
Just had a rather contrite e-mail from Diamond Club saying that from the end of the month, all flights within the CTA will be in economy only cabins. Any pax already booked on business fares, with be downgraded to flexible economy and refunded any difference necessary.
However, they're improving the services of flexible economy with complimentary meals, double miles (I think it was 1½ before), lounge access and being seated at the front of the plane as though a business class still existed even though it is really an irrelevance on an ERJ and a lot of A320 ops have rear access as well.
The complimentary meal bit is extra special now because you don't get complimentary meals anymore by virtue of being Diamond Club Blue Plus, Silver or Gold members... wait, what!? They can't be serious. First, what is the point of Blue Plus membership if you don't get free meals. That was the only benefit blue plus membership offered. And second, how can you think of charging a Gold member for a sandwich? That's retarded!
BrianDromey From Ireland, joined Dec 2006, 3922 posts, RR: 9
Reply 6, posted (4 years 9 months 2 weeks 2 days 4 hours ago) and read 2918 times:
Quoting Antonovman (Reply 3): LH should pull the plug on BMI and put it out of its misery.
I think this is an LH inspired move. Im surprised they are not going to offer anything at all in Y. To be honest a small biscuit pack and a non-alcoholic bar would be fine on DUB and the domestic services, AMS will soon be toast anyway, so its a moot point.
Quoting OA260 (Reply 1): Only benefits of flying BMI are now lounge ( even thats poor ) and Miles for perks and lounge access on other Star carriers.
I get the Lounge as an EI GC GOLD member and seating at the front of the cabin (Rows 1-5 at OLCI). Only advantage BD now offers is Earn/Burn on *A carriers through the (once?) great DC programme. Even that is being rather quickly eroded.
Next flights: MAN-ORK-LHR(EI)-MAN(BD); MAN-LHR(BD)-ORK (EI); DUB-ZRH-LAX (LX) LAX-YYZ (AC) YYZ-YHZ-LHR(AC)-DUB(BD)
Glom From United Kingdom, joined Apr 2005, 2821 posts, RR: 10
Reply 8, posted (4 years 9 months 2 weeks 1 day 8 hours ago) and read 2281 times:
To make matters worse, Chrome is flagging up an unsecure connection on the page for entering card details to pay for a booking. I wonder if the hacker who steals your details while you book will get a free sandwich.
Mayhem From Belgium, joined Feb 2006, 165 posts, RR: 0
Reply 9, posted (4 years 9 months 2 weeks 1 day 7 hours ago) and read 2227 times:
For SN to be able to join Star Alliance, they had to relaunch business class, in order to be "consistent with the network". Before they only had an economy light and an economy flex + product. 90% similar with what BD is going to offer now.
Jamesontheroad From United Kingdom, joined Jul 2005, 552 posts, RR: 1
Reply 11, posted (4 years 9 months 2 weeks 1 day 7 hours ago) and read 2212 times:
I don't understand many of the complaints this is generating. Replacing Business class with Economy Flexible means you won't get stung for the Business Class APD tax. And business travellers can continue to enjoy some perks while only filing travel claims for economy class tickets.
Quoting Glom (Thread starter): Just had a rather contrite e-mail from Diamond Club saying that from the end of the month, all flights within the CTA will be in economy only cabins.
Not entirely true - only domestic routes (and Dublin) in and out of LHR. BMI Regional will continue to offer business class on the Embraer fleet on the regional routes.
Glom From United Kingdom, joined Apr 2005, 2821 posts, RR: 10
Reply 13, posted (4 years 9 months 2 weeks 1 day 7 hours ago) and read 2183 times:
Quoting Jamesontheroad (Reply 11): I don't understand many of the complaints this is generating. Replacing Business class with Economy Flexible means you won't get stung for the Business Class APD tax. And business travellers can continue to enjoy some perks while only filing travel claims for economy class tickets.
I don't have any problem with this actually. They're upping the service on economy flexible tickets, which sounds great. Sounds like a fine idea.
The complaint I have is with them withdrawing complimentary meal deals for Diamond Club card holders. That seems like an ideal way to alienate your loyal customers, eg me.
GCT64 From United Kingdom, joined Nov 2007, 1416 posts, RR: 1
Reply 15, posted (4 years 9 months 2 weeks 1 day 6 hours ago) and read 2102 times:
Quoting KL911 (Reply 14): Does it matter since it's only withdrawn on shorthaul routes?
If you are a loyal customer on short haul routes (like me), it does matter. It was a differentiator from my other options (BA & EZY) and got them my business.
I am just waiting for the lounge access to be removed, that will presumably be the next "improvement to Economy" that BMI offer.
Richcandy From UK - England, joined Aug 2001, 728 posts, RR: 0
Reply 19, posted (4 years 9 months 2 weeks 1 day 5 hours ago) and read 2043 times:
How busy is business class on UK and Ireland services with BMI these days??
I can't speak from personal experience but my partners company currently has a policy that states that you must travel on the lowest fare you can find. This policy applies to everyone from the chairman all the way down. The company employes around 600 people and is currently doing ok. All travel is short haul within the EU. This policy comes from the MD and the chairman questioning what benefit they get by paying business class fares on flights and first class on trains.
Its always been stated that business people need changeable tickets, however is that still really the case? I mean in many cases people don't need to be in the office all the time. So if a meeting finishes early can the employee not find a seat somewhere (coffee shop, airport etc) and work with a laptop and a blackberry?
When they first started with this policy it was very unpopular. People would ask for first class fares on trains and be told why do you need them, will it get you to the destination any faster? The answer was of course no. When it came to flights the argument would always be that they were no longer getting frequent flyers miles and that the did not get access to the lounge. The answer from the MD was always why is the company paying towards your holiday and if you want a cup of coffee or a glass of wine on the way home. Fine buy it and we will pay, still cheaper than business class flights.
Bwaflyer From United Kingdom, joined Jun 2004, 690 posts, RR: 0
Reply 21, posted (4 years 9 months 2 weeks 23 hours ago) and read 1829 times:
Short haul business class is rarely in double figures - most corporate contracts require economy travel - hence the new service (most of the frills of business with an accountant friendly economy ticket). Especially on BHD and EDI, most of the business passengers are government officials (yes we're paying for that!).