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Southwest Announces 37th Consecutive Annual Profit  
User currently offlineScottB From United States of America, joined Jul 2000, 6826 posts, RR: 32
Posted (4 years 11 months 1 week 2 days 16 hours ago) and read 9380 times:

See http://phx.corporate-ir.net/phoenix....-newsArticle&ID=1377445&highlight=

Net income of $116 million for the fourth quarter; net income of $99 million for 2009. Load factor for the fourth quarter increased an astonishing 9.5 points, from 67.8% to 77.3%. RASM was up 7.4% and the company forecasts unit revenue to improve in the first quarter of 2010 as well. They lost $42 million in the fourth quarter on fuel hedge contracts.

Operating revenue for the fourth quarter declined 0.8% from 2008 and 6.1% for the full year 2009 versus 2008.

121 replies: All unread, showing first 25:
 
User currently offlineUshermittwoch From Germany, joined Jan 2004, 2969 posts, RR: 16
Reply 1, posted (4 years 11 months 1 week 2 days 16 hours ago) and read 9376 times:

And I finally got to contribute to the success of the best run airline in the Western Hemisphere.  Smile


Where have all the tri-jets gone...
User currently offlineUnited787 From United States of America, joined May 2005, 2780 posts, RR: 2
Reply 2, posted (4 years 11 months 1 week 2 days 16 hours ago) and read 9332 times:

Wow, 4th Quarter really put them in the black, would love to hear some theories as to why that was!

User currently offlineLoneStarMike From United States of America, joined Jul 2000, 3868 posts, RR: 33
Reply 3, posted (4 years 11 months 1 week 2 days 16 hours ago) and read 9313 times:

Wow. I'm shocked - not about the Q4 profit, but the fact that it was enough to overcome losses in earlier quarters, enabling WN to be profitable for the year.

Also noticed 4 new flights from DEN starting June 13. One new roundtrip between DEN and FLL, BOI, ONT, and HOU.

LoneStarMike


User currently offlineIloveboeing From United States of America, joined Oct 2005, 803 posts, RR: 0
Reply 4, posted (4 years 11 months 1 week 2 days 14 hours ago) and read 9144 times:

"Oh, but WN is a fool for not charging bag fees, they need to charge bag fees, their shareholders are mad, they need bag fees because the other airlines are doing it, they need to do it, NOW, NOW, NOW, NOW!"

Seriously, that's the setiment I see here on a.net from many people.

WN's management and employees all deserve a big congratulations, because they continue to make money, even in a recession; albeit smaller profits, but a profit, nevertheless.

So, for those who continue to insist that WN should charge bag fees, let me kindly point to AA's quarterly results......let's see, $344 million quarterly loss in the 4th quarter and $1.47 billion loss for the year. And who started the 1st bag fee charge? Oh yeah, that was AA.

I flew WN last fall and, as always, I was impressed by the quality of the service: SMILING and friendly flight attendants, complimentary sodas and snacks, decent legroom and 2 FREE CHECKED BAGS!!!!!!!!!!

WN is not an airline to "go with the flow" and that's what makes them great! Who would have ever thought that WN would be the airline that would offer superior service than the majors?

So, while the other airlines add fee after fee after fee after fee, WN is the airline that continues to shine. LONG LIVE SOUTHWEST AIRLINES!!!!!

Note to WN Route Planning: Please, for goodness sakes, come to SGF! We've got a beautiful brand new terminal where you'd fit in very nicely, and you can give the high-fare, fee-charging legacy carriers a big kick in the rear and show them how to do business! We really don't like driving to MCI.


User currently offlineNorCal From United States of America, joined Mar 2005, 2459 posts, RR: 5
Reply 5, posted (4 years 11 months 1 week 2 days 14 hours ago) and read 9094 times:



Quoting Iloveboeing (Reply 4):

 checkmark 


User currently offlineNorCal From United States of America, joined Mar 2005, 2459 posts, RR: 5
Reply 6, posted (4 years 11 months 1 week 2 days 14 hours ago) and read 9093 times:

I'd be interested to know how they are doing in DEN and MKE.

User currently offlineAirport From , joined Dec 1969, posts, RR:
Reply 7, posted (4 years 11 months 1 week 2 days 14 hours ago) and read 9039 times:

In one of the lectures at the university I go to, there's about 70 people or so. I casually brought up an example to counter one of the professor's points, not because it was true or not true, but just as an example to test his theory, and I said how WN could be looking into changing for bags and implementing the fees that other carriers have (because I wanted to illustrate the domino effect that the fees seem to have among US airlines). The entire class pretty much laughed at me, scoffed at my point, and universally accepted that WN doesn't charge those fees and never will.

That's not the only case. It seems like anyone who I talk to about flying, I always hear about how they try to fly Southwest whenever they can, simply for the fact that they don't charge all the ridiculous fees the other carriers charge.

Point is, I think it is a smart decision on WN's move, especially as the other airline's fees go higher and higher. If nothing else, it seems to have been communicated to the general public really well, at least here in Boise. I would like to see a carrier like AS be bold and do the same thing (with extensive advertising and communication like WN has done). I genuinely believe that in time, the benefits would outweigh the costs, and they would be far more competitive against WN.

But then again, I don't run airlines. I could be totally wrong. Just my two pennies after 10 years of closely watching the airline industry.


User currently offlineAmatiel From United States of America, joined Aug 2009, 76 posts, RR: 0
Reply 8, posted (4 years 11 months 1 week 2 days 13 hours ago) and read 8982 times:

There are so many things to link from Southwest's Q3 discussion, but this one was my favorite.

Quoting DL Widget Head (Reply 5):

quote from the article cited:

"Southwest Airlines Co. is the only big U.S. airline that doesn't charge baggage fees, but that's not going to stop it from looking for other add-ons to sell to travelers, its CEO said on Thursday."

Translation: We wish to hell that we didn't box ourselves in with this silly "bags fly free" campaign because now we see that the other airlines are right. We'll just have to charge for everything else under the sun just to save face and possibly make a little money. Hey Kelly, how does that crow taste? Still going to make fun of the other airlines ancillary revenue programs? It's on!

How does that crow taste DL?


User currently offlineApodino From United States of America, joined Apr 2005, 4317 posts, RR: 6
Reply 9, posted (4 years 11 months 1 week 2 days 12 hours ago) and read 8837 times:

One thing I found interesting is that their unit revenue only dropped by 0.5% in the quarter. The reason I find this interesting is that AA's unit revenue dropped by over 8% in the same quarter. This to me indicates that the no bags campaign is having a positive effect on bookings for southwest, that the legacy carriers are continuing to turn off people with their nickel and diming approach, and that business travel still isn't all there yet.

This isn't good news for US, as now the PHX hub is threatened even more with WN staying healthy and US not competing on no fee bags, and PHL where WN would likely keep much of the domestic market, especially on routes where US runs RJ's.

After the earnings reports come out, I would look for another LCC to rescind the bag fees, to try to compete with WN. My money would be on either B6 or VX.


User currently offlineFlighty From United States of America, joined Apr 2007, 8773 posts, RR: 3
Reply 10, posted (4 years 11 months 1 week 2 days 12 hours ago) and read 8834 times:



Quoting Iloveboeing (Reply 4):
"Oh, but WN is a fool for not charging bag fees, they need to charge bag fees, their shareholders are mad, they need bag fees because the other airlines are doing it, they need to do it, NOW, NOW, NOW, NOW!"

WN got a free advertisement courtesy of all the airlines that charge a fee to put a bag under the airplane. This is better than any ad WN could have come up with. It probably explains their load factor bump, IMO.


User currently offlineSAN88 From United States of America, joined Jul 2006, 117 posts, RR: 1
Reply 11, posted (4 years 11 months 1 week 2 days 12 hours ago) and read 8765 times:

I'm proud of our employees we worked our asses off last year! Thanks for the hard work friends and Thank you to our customers.

[Edited 2010-01-21 09:34:55]

[Edited 2010-01-21 09:36:24]


sit on the Captain side when you fly into SAN
User currently offlineSilver1SWA From United States of America, joined Mar 2004, 4863 posts, RR: 25
Reply 12, posted (4 years 11 months 1 week 2 days 12 hours ago) and read 8731 times:
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Quoting SAN88 (Reply 11):
I'm proud of our employees we worked our asses off this year! Thanks for the hard work friends and Thank you to our customers.

You know as well as I do we have been very busy, even for the typical slow season. There is no doubt in my mind the no bag fees campaign and the super low fare specials are working and planes are flying full.



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineTVNWZ From United States of America, joined Feb 2006, 2415 posts, RR: 2
Reply 13, posted (4 years 11 months 1 week 2 days 12 hours ago) and read 8699 times:



Quoting NorCal (Reply 6):
I'd be interested to know how they are doing in DEN and MKE.

According to Knope, who posted on another site, WN had a load factor of 63.3% in December. 8.6% market share behind DL/NW with 63,000 people flown.


User currently offlineMtnWest1979 From United States of America, joined Nov 2005, 2485 posts, RR: 1
Reply 14, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8651 times:



Quoting Iloveboeing (Reply 4):
Note to WN Route Planning: Please, for goodness sakes, come to SGF! We've got a beautiful brand new terminal where you'd fit in very nicely, and you can give the high-fare, fee-charging legacy carriers a big kick in the rear and show them how to do business! We really don't like driving to MCI.

Having been there twice within last year (May and November) I would agree that the new terminal is nice. It would give DL Conn, AA Eagle, and UA Express needed competition, and G4 has shown a demand for lower fare service to LAS, PHX area, and Florida.

However, even with potential Branson tourists, added flyers driving from Joplin, and any Mo State Univ traffic that may come, I do not believe SGF is a viable WN destination.
Limited local travelers ( not much of a catchment population) , lack of big business there ( Prime and Bass Pro Shop, what else is there??) , and overall (my) perception most are meth heads and on welfare, I never saw an example of any well off citizens there. No disrespect, but a city of 160,000 with what 6 Walmarts, seems quite excessive. Also, the baseball stadium is very attractive, especially since it is a Cardinals affiliate  Smile

One question, is Hammons the only local money there able to add anything to the town?



"If it ain't broke, don't fix it!"
User currently offlineDCA-ROCguy From United States of America, joined Apr 2000, 4528 posts, RR: 34
Reply 15, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8634 times:

Good for WN, good for its pax, and good for its markets. I fly them or B6 whenever they fit my plans nowadays. And yes, I compare fares, so I know I'm actually saving money on the bag fees. Airlines understand one language: lost bookings. I speak it wherever possible.

In MKE at least, they're off to a strong load factor start for such a new market, according to Knope2001's thread on the topic, noted by TVNWZ. What the yields are, I don't know.

After the earnings reports come out, I would look for another LCC to rescind the bag fees, to try to compete with WN. My money would be on either B6 or VX.

B6 doesn't charge for the first checked bag; I don't know about the second. AirTran's WN exposure is increasing, as WN gets more aggressive at BWI, and has entered MKE. We'll see how long their bag fees last.

Jim



Need a new airline paint scheme? Better call Saul! (Bass that is)
User currently offlineJMBWEEBOY From United States of America, joined Feb 2006, 266 posts, RR: 0
Reply 16, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8619 times:

Lack of baggage fees tells the whole story!

JMBWEEBOY


User currently offlineFrmrCAPCADET From United States of America, joined May 2008, 1744 posts, RR: 1
Reply 17, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8584 times:

A legacy offering superior comfort in Y, reserved bin space, and a non-punitive rebooking fee could charge more, and for checked luggage, and all snacks except water and I would give them serious consideration. As it stands now WN and Jetblue simply offer a superior product, and usually for the same or less.


Buffet: the airline business...has eaten up capital...like..no other (business)
User currently offlineIloveboeing From United States of America, joined Oct 2005, 803 posts, RR: 0
Reply 18, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8585 times:



Quoting MtnWest1979 (Reply 14):
Having been there twice within last year (May and November) I would agree that the new terminal is nice. It would give DL Conn, AA Eagle, and UA Express needed competition, and G4 has shown a demand for lower fare service to LAS, PHX area, and Florida.

However, even with potential Branson tourists, added flyers driving from Joplin, and any Mo State Univ traffic that may come, I do not believe SGF is a viable WN destination.
Limited local travelers ( not much of a catchment population) , lack of big business there ( Prime and Bass Pro Shop, what else is there??) , and overall (my) perception most are meth heads and on welfare, I never saw an example of any well off citizens there. No disrespect, but a city of 160,000 with what 6 Walmarts, seems quite excessive. Also, the baseball stadium is very attractive, especially since it is a Cardinals affiliate

One question, is Hammons the only local money there able to add anything to the town?

Well, Springfield has a lot of college traffic from not just Springfield, but also surrounding area colleges/universities (I went to SBU in Bolivar and, in addition to MSU, you also need to keep in mind: Evangel, Drury, Ozark Tech, and then College of the Ozarks in Branson). I have talked to many college students who are willing to fly, but the fares out of SGF have been so outrageous that they can't afford to do so. Many drive to either MCI, STL, TUL to fly WN, or don't fly at all.

Speaking purely from a potential market, you also need to remember that Springfield is home to the world headquarters of the Assemblies of God church, seminary and other AOG entities. There's also a lot of religious ministries in Branson. That would generate a lot of traffic going in and out of Springfield.

Not to mention the national headquarters of Bass Pro Shops/Tracker Marine Group (which employs quite a lot of people), proximity to the tourist center of Branson, combined with religious and college traffic, there is quite a large market out of Springfield. There are many people in Springfield who are "well off," especially those who work in corporate offices.

And, to answer your last question, yes, John Q. Hammons and also Robert W. Plaster are the two biggest financial donors in the Springfield area. It's like EVERYTHING around here is named after them.

I am hopeful that WN will come to SGF because I believe there is a large market for them.

Congratulations again to WN on a successful year!


User currently offlineNorCal From United States of America, joined Mar 2005, 2459 posts, RR: 5
Reply 19, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8581 times:

How is the WN wifi experiment going? That could be a good source of additional revenue if the costs aren't too high.

User currently offlineIloveboeing From United States of America, joined Oct 2005, 803 posts, RR: 0
Reply 20, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8551 times:

Quoting NorCal (Reply 19):
How is the WN wifi experiment going? That could be a good source of additional revenue if the costs aren't too high.

I hope it goes well. My theory is that WN may be trying to line up the fastest WiFi in the industry at the lowest cost, so they can have a competitive advantage.

As much as I love PTVs, WiFi would be a cheaper (and more profitable) way for WN to enhance its product offering.

IMO, WN should also add power ports to every seat that do not require adapters, so people can keep their electronic devices powered throughout the flight.

[Edited 2010-01-21 10:31:48 by iloveboeing]

User currently offlinePHLBOS From United States of America, joined Mar 2004, 7558 posts, RR: 23
Reply 21, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8506 times:



Quoting DCA-ROCguy (Reply 15):
After the earnings reports come out, I would look for another LCC to rescind the bag fees, to try to compete with WN. My money would be on either B6 or VX.

B6 doesn't charge for the first checked bag; I don't know about the second. AirTran's WN exposure is increasing, as WN gets more aggressive at BWI, and has entered MKE. We'll see how long their bag fees last.

B6 DOES charge for the 2nd checked bag. IMHO, the only reason WHY B6 never added a fee for the first checked bag was probably due to WN setting up shop at NYC then later BOS.

Interestingly, VX imposed the first bag fee right around the time WN announced that it was coming to BOS. Since VX only serves 10 airports (6 along the West Coast, 4 along the East Coast) and most of its nonstop routes DO NOT directly compete w/WN's nonstops; I don't see them rescinding their fees anytime soon.

As far as FL is concerned, despite competing w/WN on many Florida routes (I wonder how many bookings were done via travel agencies that either waive or 'eat' the fees themselves) and on BWI-BOS (not sure about MKE yet); they don't DIRECTLY compete w/WN as much as many think.

Since most of FL's flights are to/from its ATL hub; they're still somewhat shielded from WN in its home turf. All they (FL) has to do is charge less than DL (but still charge) to truthfully state that their fees are lower than DL. Now if WN were to ever come to ATL; then FL could conceivably state that all bets are off regarding maintaining fees.

Anyway, back to WN. Congratulations WN for sticking to your guns regarding your policies despite mounting pressure from others. The truth in in the numbers.  thumbsup 



"TransEastern! You'll feel like you've never left the ground because we treat you like dirt!" SNL Parady ad circa 1981
User currently offlineFlyPNS1 From United States of America, joined Nov 1999, 6733 posts, RR: 24
Reply 22, posted (4 years 11 months 1 week 2 days 11 hours ago) and read 8452 times:



Quoting PHLBOS (Reply 21):
they don't DIRECTLY compete w/WN as much as many think.

But that it is changing particularly in the case of BWI. By this summer, WN and FL will compete directly on the following routes from BWI:

BOS, MKE, IND, MSY, SEA, LAX, MCO, FLL, RSW, TPA

That's about half of FL's entire schedule from BWI with WN overlap. FL will still have BTV, PWM, ROC, DFW, CLT, ATL, DAY, DFW and the Caribbean markets without WN.

It would also be interesting to see what would happen in ATL if FL dropped the baggage fees....might be a way to give DL some headaches.


User currently offlineLightsaber From United States of America, joined Jan 2005, 13551 posts, RR: 100
Reply 23, posted (4 years 11 months 1 week 2 days 10 hours ago) and read 8413 times:
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Quoting United787 (Reply 2):
Wow, 4th Quarter really put them in the black

Yes that result is a "WOW!"

I didn't expect it.

Quoting Iloveboeing (Reply 4):
and 2 FREE CHECKED BAGS!!!!!!!!!!

I avoided WN on previous years business trips (mostly due to connecting schedule), but avoiding the reimbursement hassle for checked bags might just push me to them. (When I travel for 2 weeks, I pack two bags.)

For business I'm a high yeilding coach passenger. For personal travel I'm a cheapie.

Now if WN would only add two more cities...

Fut thankfully F9 flies (mostly) where I need to.  Wink

Quoting NorCal (Reply 6):
I'd be interested to know how they are doing in DEN and MKE.

We would all like to know the answer to that.

I suspect since the overall network profit was low, that DEN and MKE had little to no profit.

Quoting Iloveboeing (Reply 20):
As much as I love PTVs, WiFi would be a cheaper (and more profitable) way for WN to enhance its product offering.

 checkmark  I would prefer that option!

Lightsaber



Societies that achieve a critical mass of ideas achieve self sustaining growth; others stagnate.
User currently onlineB747forever From Sweden, joined May 2007, 17148 posts, RR: 10
Reply 24, posted (4 years 11 months 1 week 2 days 10 hours ago) and read 8390 times:

Can one conclude that they made a profit just because WN doesnt charge for bags?


Work Hard, Fly Right
25 Swa4life : It isn't just the profit, it's the fact that Southwest has gained at least 1% market share in the domestic market despite a reduction in capacity. Th
26 Amatiel : I don't think you can conclude that B747. It is very difficult to track passenger movements from one carrier to another and for specific reasons why.
27 Post contains links and images LoneStarMike : From the Airline Biz Blog over at the Dallas Morning News: Ruminations on Southwest Airlines' Q4 and full year 2009 results It's mostly different quot
28 B747forever : Okay, thanks for the answers. Seems that WN is simply better in filling up their aircraft than their competitors. Wish the best for WN in 2010 and be
29 TVNWZ : Well, maybe. but, in the same thread, Knope2001, also noted that FL was up 107% with increased service and YX was up 14% in passanger count. both cha
30 Iloveboeing : HA! Gotta love Mr. Kelly! I agree with him. The more that those legacies (who apparently no longer understand the concept of great customer service)
31 ThegreatRDU : The No bag fee campaign was a smart move....look at United now....
32 Ssides : I really hate to bust your bubble, but one of the main reasons why WN makes money is by avoiding markets like SGF. With the exception of mega-tourist
33 Lightsaber : I wish Herb Kelleher was talking with a glass in hand to toast AA. That is really odd... I'm trying to get my brain around that! Ghad! That is huge!
34 Coronado : The free bag posture IMHO is a marketing ploy designed to attract the younger traveller such as college students who are always tight on money. Get th
35 DocLightning : Wifi is cheap to install. It requires an antenna and a router and the associated wiring. The installation, IIRC, takes 12 hours or less. In-seat powe
36 MSPNWA : Years ago I was not a WN fan, but now I root them on at every turn. I hope to fly with them someday now that they are in my state. Good to see another
37 PHLBOS : Thanks for the update. Sadly, FL HAD that opportunity over a year ago when DL started charging for the first bag but squandered it in a matter of day
38 PlanesNTrains : If the other airlines charge me any more for my bag, I'm going to demand a seat for it! A very surprising 4th quarter for them. Let's see how it goes
39 MrSkyGuy : This is great to hear. I fly SWA for business almost weekly [often more] and I have yet to see an aircraft that departed at 60% PLF. Grated I realize
40 Apodino : There is a lot of talk about the Bag Fees or lack thereof on Southwest, and I do think that this is a large part of why they are doing well. I want to
41 Flighty : It is definitely something to think about. I think people care more about schedule and price. But if it's a CRJ vs a 737, yes they will prefer a 737.
42 ScottB : It's not just them. It's also the small business owner who can't just expense baggage fees. It's families with a couple of kids who travel a few time
43 Aaron747 : Possibly, but unlikely in the current business environment. This is absolutely true. In fact, this is a textbook case of induced value-added demand.
44 Post contains links LoneStarMike : In other words, Southwest customers receive a consistent product. You mean like this? BTW did the above TV ad ever actually air? I don't remember see
45 PlanesNTrains : Interesting. And not only that, but every one of those cities has 737's nonstop to MULTIPLE destinations. Seat assignments? -Dave
46 LoneStarMike : Actually, there's one exception. CRP only has service to HOU, but you're right about the other stations having nonstops to multiple cities. LoneStarM
47 PlanesNTrains : I wondered if there was an exception. Thanks for clarifying. -Dave
48 Nonrevman : Congratulations to WN for the profit in an uncertain air travel environment. I will agree that low fares, lack of bag fees, and simple processes have
49 Flytravel : FL also has BWI-MIA. I think its safe to say that for the BWI-BOS route, FL is feeding some different people from BWI-BOS than WN is, so both are via
50 Flytravel : My hat off to Southwest. And even better than the no bag fee is the no change fee. I hate taking another airline booking a $100 ticket, and knowing th
51 Cubsrule : Agreed with the first sentence, but I don't know how we can assess the second. We know that WN has seen good revenue and yield numbers over the past
52 PHLBOS : While that may be true to some extent; one thing to keep in mind is that the Change fees from other carriers have existed for (probably) decades wher
53 Bond007 : Well Done WN! Let's not start assuming that all this has anything to do with bag fees! The OP's heading is 37th consecutive annual profit. They've don
54 Flytravel : One also has to give credit for Southwest for maintaining a user friendly website. I'm sure the ease of using it has helped bookings too, when people
55 Par13del : And of course since the customer is always right, it must be something WN is doing, on the other hand, one could also say the legacies are "pushing"
56 Cubsrule : Absolutely - but for a time, it was not important, or was less important. Even in relatively unaffected industries, the "Great Recession" has caused
57 Lightsaber : Good point. Those college kids will be "programed" to look at WN once they become 'road warriors.' Personally, for business travel not being able to
58 TxAgKuwait : Thirty or so years ago I lived in Hobbs, New Mexico and would often drive through some old oil field boom towns that were sort of withering away. Pla
59 ScottB : IMO AirTran faces a long-term dilemma at BWI in that it's likely WN will eventually serve most of the current FL-only markets from BWI. Is BWI-CLT tw
60 Cubsrule : It's not crazy. It dissuades comparison shopping, which WN wants. That way, people are less likely to realize it when their advance purchase fares ar
61 Par13del : Technically true, no argument with that, reality is also that WN has always been reasonable with their prices, they may not be the cheapest but they
62 Cubsrule : They have - that's precisely what allows them to get 30 or 40 percent more sometimes (and don't misunderstand me - I say good for them). Not if you'r
63 Bond007 : Well, one of the big changes was that fuel costs dropped by 18% which is more than they lost in revenues for the year. They cut capacity and increase
64 ScottB : I'm not sure the primary goal is to discourage comparison shopping, actually. Bookings through sites like Expedia, Orbitz, Travelocity, etc. use the
65 Cubsrule : Yes - and while it is free on US, their system isn't so good (IIRC, it's difficult or impossible to do it at a kiosk). I've not used AA, but UA is th
66 ScottB : Unit revenues have nothing to do with fuel cost. Unit costs would be affected by fuel cost. Lower fuel costs help to explain the improvement in profi
67 GentFromAlaska : I guess it is good when a companies stock price finishes the day where it started as WN did Friday. It could have been a lot worse
68 Bond007 : Yes, I was answering the wrong question! I have no doubt that much of this revenue came from pax switching from other airlines ... after all, look at
69 Tugger : Really? I have flown AA mainline many times where I got in early to my home airport or to my transfer at DFW and was able to change to an earlier fli
70 DLflynhayn : What service? you must have low standards!
71 PlanesNTrains : Can we just be real for a minute? What is WN not offering in the way of service that is so bad compared to other carriers? What are others offering i
72 Bond007 : Well, that argument (and a counter agument) is valid for almost any example of somebody changing flights, whether at the last minute or not, except m
73 AirNz : You view on that is relative to what/who if I may ask. What US airline has any noticabley higher standards than WN?
74 Cubsrule : Though, as I said, some OALs have free standby for all pax, and WN does not. That's certainly a concrete example of something you can get elsewhere a
75 Lightsaber : Hence the 'crazy like a fox' comment. WN did well. As you well know, nothing. In fact, WN's customer service has risen above the competition (by stay
76 Atlwest1 : Actually if anything FL is growing and making BWI more solid. The Transcons are something FL has done from BWI for a while now so its not new territor
77 Bond007 : Yes, although greatly outweighed by the fully refundable tickets they offer. I fly well over 100 times/yr mostly on legacies, and have gone standby n
78 XJETFlyer : I stopped flying WN years ago. I was unhappy with the service and the fact that I was kicked off more than one flight that was over sold. I hated the
79 Bond007 : Unless you're emailing instructions to a heart surgeon during an operation, I doubt if you 'need' to access email at intervals of less than 90 minute
80 Iloveboeing : Actually no, I have pretty high standards; it's just that the people on WN have always treated me better than those on the legacy carriers. The WN em
81 Flytravel : I agree FL would have to watch to see where WN opens up and would face issues if WN did CVG-BWI (as it would affect FL's DAY-BWI) or if WN did CLT-BW
82 Bond007 : But what does that mean nowadays? I fly FC on legacies every week, and apart from a bigger seat and hanging my jacket up, the service is no different
83 Iloveboeing : Well, IMO, it means that WN provides the basics, such as two free checked bags, friendly and respectful crew, free sodas and free snacks. And on the
84 Luv2cattlecall : Exactly. I remember one of my friends who is currently going to ERAU fuming mad when she missed some question about the difference between an LCC lik
85 Bond007 : Oh, I totally agree. It was the way you said "WN provides basic service, but what they do, they do well" seemed to imply you thought their service wa
86 DLflynhayn : Wow one opinion and here comes all the cry babies. ! And yes i did have a bad experience with WN,some people in this world believe it or not have had
87 Cubsrule : It depends on where you fly, I think. I've gone to DCA quite a bit lately, often (for travel policy reasons) taking UA through ORD. Both DCA-ORD and
88 PlanesNTrains : Uh, pot-kettle-black maybe? I'm certainly not a WN cheerleader - we almost always fly Alaska - so I support you flying someone else for whatever reas
89 Lightsaber : Take into account your handle, it gave this impression: That was how I took it. There has been much mud slinging toward WN that is undeserved. They a
90 XJETFlyer : Actually I do need it! My business requires that I be available during business hours. Some of my contracts are worth a lot and I have to cater to cl
91 WNCrew : So how did everyone do business before they were accessible 24/7? It just amazes me!
92 XJETFlyer : Times have changed and you have to change with them! I use to pay the fee's to use the phones on aircraft back in the day. Just because you don't dee
93 WNCrew : I never said it wasn't necessary, I just can't imagine living my life that way. In some ways being up in the air IS a break for me! Nobody can contac
94 Txagkuwait : I was reminded of something along the lines od "Southwest? Oh, nobody flies them any more. Their flights are too crowded".
95 MtnWest1979 : Obviously not an English teacher lol. Used, fees. Anyway, oh wait, that was my only point. If this gets deleted, I don't give a damn. At least someon
96 MrSkyGuy : Class act.
97 Bond007 : LOL.. sorry, you haven't convinced me. How do you know I'M not a surgeon? I'm guessing your contracts aren't worth any more than mine, or your client
98 XJETFlyer : I thought WN was a business persons airline???? Do you want a cookie????? What EVER! My business and income are important to me. The vendors I choose
99 N1120A : My guess is that people really did compare bag fees when considering prices while traveling with checked bags full of gifts. That load factor spike i
100 Cubsrule : That's part of it for sure, but I don't know how you can account for the improved yields looking at bag fees alone.
101 GentFromAlaska : From a passenger perspective, I do all of the time. With that said more often than not I choose WN because they go where I want to go and usually off
102 N1120A : Q4 is a a time that can see yields explode if the airlines are smart about yield management. With two major travel holidays in the quarter, you can g
103 Cubsrule : Absolutely - but that's sort of my whole point. I think it's more about flexibility than about the bag fees.
104 MtnWest1979 : Me as well. It always seemed WN's excuse was about aircraft usage and taking too long to go up to AK and back etc. So what is diff than going SEA-MDW
105 ScottB : Yields were actually down by 6.4% for WN in the quarter. But RASM was up 7.4% because the planes were a LOT more full. IMO Southwest didn't have to d
106 Post contains images Tango-Bravo : Never ceases to amaze me how the legacy-lovers among us can't see the proverbial forest for the trees when they come up with "pearls of wisdom" such
107 GentFromAlaska : Concur, just over the Christmas holiday I purchased a o/w ticket for my teen to fly unaccompanied from BWI-BNA 14 days out. At 14 days I knew the far
108 GentFromAlaska : I must not be understanding correctly. WN at last check has a significant presence in SEA Another option might to try if from PDX. I continue to wond
109 PlanesNTrains : Too bad WN didn't keep the route when they acquired Morris Air, but alas, it REALLY didn't fit their business model then. I could see ANC-SEA, ANC-PDX
110 737tanker : Herb told my upgrade class that 1 of the biggest mistakes that he made was pulling out of ANC when WN acquired Morris.
111 GentFromAlaska : Having lived in Alaska for 13 years with at least 75 AS flights under my belt. My personal take on the whole AS FF flier program is it is overrated a
112 PlanesNTrains : I'm sure that's true, but unless most of their FF's only fly the trunk routes to the lower 48, I think WN may find it challenging to break through th
113 GentFromAlaska : Not wanting to second guess what you mean by "trunk routes" Keep in mind AS FF have to maintain (fly a select amount of miles) annually to keep their
114 Lightsaber : Interesting... clever of AS. Direct funnel of funds to AS. Lightsaber
115 N1120A : It has always been about flexibility with them. That said, their raw traffic uptick is likely strongly correlated to the bag fees.
116 SEPilot : I avoided WN for years, as I like to choose my seat. But a few years ago I booked on US through Orbitz, and US changed planes between when I booked an
117 PlanesNTrains : I just mean the core Alaska-Lower 48 routes. The routes that WN might actually consider. However, if people do enjoy their Mileage Plan benefits, and
118 GentFromAlaska : Concur, a take or leave situation. The frequent fliers (AS gold members) are just one sect of the populous.
119 LVHGEL : WN we are waiting for you in SJU, and quoting from my own post in another thread to illustrate further: "Bag Fees. I fly two or three times to BOS in
120 PlanesNTrains : I'm curious. The bag fees are almost all profit I'd imagine, while an airfare is often times barely profitable to loss-leading. Perhaps it is more pro
121 GentFromAlaska : I'd be interested in knowing how the new $10 advance purchase option of the reserved boarding group is panning out for WN as a revenue generator. Ther
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