Gilesdavies From United Kingdom, joined Dec 2003, 2903 posts, RR: 1 Posted (3 years 4 months 3 weeks 4 days 5 hours ago) and read 2283 times:
A passenger on a Thomson Airways flight, flying from Cardiff to Las Palmas seems have attempted to storm the cockpit...
Seems like it was a frightening experience for passengers and crew, when the passenger became aggressive. It is not thought to be a terrorist attack, but a panic attack.
ReuschAir From United States of America, joined Oct 2007, 36 posts, RR: 0 Reply 1, posted (3 years 4 months 3 weeks 2 days 7 hours ago) and read 1688 times:
What makes them so certain that this was a panic attack? I was looking in the archives and found the one YOUTUBE video and discussion on A.NET
"Disruptive Passenger Clip AC YYZ - LHR"
where 3-4 Air Canada crew had to restrain him in his seat. Most people seemed to think this was some sort of psychotic episode and NOT a panic attack. I agree with that, having a friend who suffers from panic attacks.
So, my question is: What do you guys do as crew when it comes to dealing with people who break out in a panic attack and didn't bring any XANAX or other drugs to calm themselves down? Having panic attacks is not a sign of someone mentally disturbed or dangerous to others PER SE, but I have seen some people get up and walk around, pace, demand to be let out (of the bus, for example) or somehow get free from their situation which they perceive as a threat. What have you done, or what are you trained to do.? Also, what are some of the situations that have actually happened? No one can have a panic attack for very long periods without some break or period of calm. This is what my best friend says. And despite having medication to take, she refuses to fly with me for fear of the very reaction that made headlines in this post.
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