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Delta/NWA Merger - Best Management Process Ever?  
User currently offlineReggaebird From Jamaica, joined Nov 1999, 1176 posts, RR: 0
Posted (4 years 5 months 3 weeks 20 hours ago) and read 10076 times:

As a regular customer of both pre-merger NWA and pre-merger Delta, I have to say that the process of bringing the two carriers together was managed amazingly well by the Delta team. Never once did I get confused, feel uninformed, get affected negatively or see any discord on the part of the employees. Great job all!

I know that this was not an easy task and that very few have done it well. For example, US Airways is reportedly still plagued with merger issues and integration failures after its merger with America West several years ago.

Maybe Delta should start a revenue-generating integration management division to help other airlines and companies with mergers. Good idea?

Anyway, BRAVO DELTA!!!

Reggaebird

P.S.: I attempted a tribute to NWA. I hope you like it.



90 replies: All unread, showing first 25:
 
User currently offlineOkie73 From United States of America, joined Mar 2006, 445 posts, RR: 0
Reply 1, posted (4 years 5 months 3 weeks 20 hours ago) and read 10014 times:

Lets not sing thier praises yet. Sure the merger has gone smoothly, but they have yet to make any money.

User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9495 posts, RR: 52
Reply 2, posted (4 years 5 months 3 weeks 20 hours ago) and read 9983 times:

I think they seem to have done a much better job than the other two large recent mergers. Both AA/TW and US/HP have suffered serious problems with the Unions. AA was able to dupe the TW people and put them at the bottom since it was more of a takeover and dismantle rather than merger. For US/HP, the younger airline took control. That worked in management, but the unions have not allowed it since the seniority lists of the employees would not work well if the buying airline took control.

DL and NW are close enough in size and union ranks to have it work much better. I wish everyone the best in the merger.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineCubsrule From United States of America, joined May 2004, 22722 posts, RR: 20
Reply 3, posted (4 years 5 months 3 weeks 20 hours ago) and read 9962 times:

Quoting RoseFlyer (Reply 2):
I think they seem to have done a much better job than the other two large recent mergers.

That much is clear, and I think they are doing a much better job of integrating the networks and the airplanes too. AA never did that with TW - they just dumped the non-common TW airplanes, and US is still basically separate.

I think the answer to the question might well be "yes" for now, but in the end, it's a question that needs to be definitively answered in five years or so.



I can't decide whether I miss the tulip or the bowling shoe more
User currently offlinePSU.DTW.SCE From United States of America, joined Jan 2002, 7521 posts, RR: 28
Reply 4, posted (4 years 5 months 3 weeks 19 hours ago) and read 9833 times:

From a customer perspective, the merger of DL and NW was almost seamless. The merger was planned out in a very methodical manner and there was very little impact to customer-facing operations. They didn't rush anything through. They spent the time to create the necessary IT integrations and cutover and they haven't radically changed things in a manner that has left the customer completely confused.

There have been a lot of lessons learned from past mergers, but overall the merger of DL and NW has been incredibly smooth.

I wouldn't go as far as to call it the best management process ever, but it was arguably the best merger in airline history.


User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 5, posted (4 years 5 months 3 weeks 19 hours ago) and read 9829 times:

Quoting Cubsrule (Reply 3):

Agreed. From what i've read through the history books, DL has handled pretty much all their mergers very will. NW apparently not being an exception to the rule. This, however has a lot to do with the great people of both D E L T A and Northwest doing such a great job of making the best of the situation. In the end, you're not hurting the company, you're only hurting yourself. At some point, the groups WILL have to combine and merry up. In the end ther WILL be one company.



What gets measured gets done.
User currently offlineskyguyB727 From , joined Dec 1969, posts, RR:
Reply 6, posted (4 years 5 months 3 weeks 18 hours ago) and read 9792 times:

Quoting Okie73 (Reply 1):
DL and NW are close enough in size and union ranks to have it work much better. I wish everyone the best in the merger.

How do you figure that DL and NW are close enough in union ranks? Virtually the only unionized group at DL is the pilots. At NW, virtually every workgroup was unionized. Historically, DL has been a non-union carrier. NW has always been heavily unionized.


User currently offlineTommy767 From United States of America, joined Aug 2003, 6584 posts, RR: 11
Reply 7, posted (4 years 5 months 3 weeks 18 hours ago) and read 9772 times:

The DL/NW is a very impressive business merger. In my lifetime, probably the best i've witness (which doesn't say much.) But compared to TW/AA or HP/US its almost unbelievable how smooth the transition is going. Honestly I'm not surprised because I've always read good things about the Delta/Western merger in 1987 (year I was born) and they pretty much ran the same merger campaign for DL/NW along the lines of employee positivity. I have a sticker somehwere that has the Delta and western logos that stays "the best get better." It's classic. I got it senior year of high school at the EWR airport show.

The only thing that can compete with this is CO and UA which are going about it in a completely different way (yes I'm still convinced its going happen and its just a big secret.) I'm convinced it's almost a 'backwards merger' where they consolidate airport and airline programs first and change the names later. (EG: look how similar the new CO business 757 seats are the UA's new business class seats) When they do merge, I'm going to say that with CO/UA will have a more profitable network (IAH, IAD, EWR, SFO, DEN, ORD, LAX) with big time emphasis on the hubs.



"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlinestratosphere From United States of America, joined Sep 2007, 1651 posts, RR: 4
Reply 8, posted (4 years 5 months 3 weeks 18 hours ago) and read 9752 times:

Quoting skyguyB727 (Reply 6):
How do you figure that DL and NW are close enough in union ranks? Virtually the only unionized group at DL is the pilots. At NW, virtually every workgroup was unionized. Historically, DL has been a non-union carrier. NW has always been heavily unionized.

Thats true..Of course ALPA are at both carriers.. The iam and AFA need to see if they will survive the merger..And of course NW busted the mechanics union AMFA and that was by design. You see the DL/NW merger was planned WAY earlier than anyone knew..AMFA was not to be a part of it...That is why NW came out with such a draconian proposal after spending millions and almost 2yrs training replacement workers knowing full well it was going to force a strike and do everything in it's power to bust the union which it did. So thanks to the Bush administration being in NW's back pocket along with the media and the FAA it worked. I never would have believed it if I didn't see it with my own eyes. Just goes to prove if you spend enough money you can make ANYTHING happen.



NWA THE TRUE EVIL EMPIRE
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 9, posted (4 years 5 months 3 weeks 18 hours ago) and read 9746 times:

Quoting skyguyB727 (Reply 6):
How do you figure that DL and NW are close enough in union ranks? Virtually the only unionized group at DL is the pilots. At NW, virtually every workgroup was unionized. Historically, DL has been a non-union carrier. NW has always been heavily unionized.

And at this point, the last lines little IMHO. Again, seems to me like the people of both airlines have accepted the merger to some degree and will do what it takes to keep their job in the very least. In today's economy, no one really cares about that sort of thing, especially the newer generations. The mortgage is a tad more important.



What gets measured gets done.
User currently offlinemichman From United States of America, joined Dec 2006, 486 posts, RR: 0
Reply 10, posted (4 years 5 months 3 weeks 18 hours ago) and read 9725 times:

Quoting skyguyB727 (Reply 6):
How do you figure that DL and NW are close enough in union ranks? Virtually the only unionized group at DL is the pilots. At NW, virtually every workgroup was unionized. Historically, DL has been a non-union carrier. NW has always been heavily unionized
NW had gradually been reducing union work before the merger. The union cleaners were replaced with outsourced workers. Many of the smaller stations were outsourced from union to non-union workers. Much of the maintenance had been outsourced and there was the failed AMFA strike. While NW is more unionized, at the time of the merger it was certainly less than it had been in earlier times.
Note -- I seriously doubt this had anything to do with some grand vision to merge with DL rather than NW simply trying to stay in business in a highly competitive environment.



[Edited 2010-02-04 21:23:36]

User currently offlineNWAESC From United States of America, joined Aug 2007, 3381 posts, RR: 9
Reply 11, posted (4 years 5 months 3 weeks 17 hours ago) and read 9609 times:

Quoting FlyASAGuy2005 (Reply 9):
The mortgage is a tad more important.

That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?



"Nothing ever happens here, " I said. "I just wait."
User currently offlineAcey559 From United States of America, joined Jan 2007, 1522 posts, RR: 2
Reply 12, posted (4 years 5 months 3 weeks 17 hours ago) and read 9581 times:

Quoting NWAESC (Reply 11):
That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?

I actually just heard that employees will be getting a pay raise starting October 1. From my experience, DL has been pretty proactive with pay raises to frontline employees, bringing wages in line with, and above, other major airlines. Hopefully this helps boost morale and makes for happy employees and customers alike.


User currently offlinemichman From United States of America, joined Dec 2006, 486 posts, RR: 0
Reply 13, posted (4 years 5 months 3 weeks 17 hours ago) and read 9582 times:

Quoting NWAESC (Reply 11):
That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?

The same reason they didn't slash pay to their existing non-union workforce. You can't run an airline without workers.


User currently offlinemayor From United States of America, joined Mar 2008, 10348 posts, RR: 14
Reply 14, posted (4 years 5 months 3 weeks 17 hours ago) and read 9580 times:

Quoting NWAESC (Reply 11):
That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?

Nothing, but then again, long before any merger was announced, DL made promises to the employees of pay raises. They could have slashed wages coming out of BK, but they didn't. You guys have got to quit being so paranoid.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineT5towbar From United States of America, joined Feb 2009, 542 posts, RR: 1
Reply 15, posted (4 years 5 months 3 weeks 17 hours ago) and read 9552 times:

............."Trust, but Verify"

You don't know Dickie!!!



A comment from an Ex CON: Work Hard.....Fly Standby!
User currently offlinemayor From United States of America, joined Mar 2008, 10348 posts, RR: 14
Reply 16, posted (4 years 5 months 3 weeks 17 hours ago) and read 9546 times:

Quoting T5towbar (Reply 15):
You don't know Dickie!!!

Maybe I don't, but I worked under Leo and his gang and they're much, much worse, in my opinion.


What bad things has Anderson done to the pre-merger DL people, so far?



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineocracoke From United States of America, joined Jan 2008, 680 posts, RR: 1
Reply 17, posted (4 years 5 months 3 weeks 17 hours ago) and read 9545 times:

Quoting NWAESC (Reply 11):
And if the threat of representation goes away, what's to stop DL from slashing pay?

But the threat never goes away. If the NW/DL workers decied to go non-union, there is nothing to stop them from turning right around and voting a union back in, is there? And I think DL management will be on best behaviour, knowing that if they slip up, or screw over the employees in any way, they could very well be facing the IAM/AFA all over again, this time with many more new members.
Reading the history of DL, DL very much enjoys the flexibility of a non-union workforce, and have historically rewarded the DL employee (at least up until the 2000's mess started) very well in hopes of keeping the union away. So far, for DL, it has worked.


User currently offlinestratosphere From United States of America, joined Sep 2007, 1651 posts, RR: 4
Reply 18, posted (4 years 5 months 3 weeks 17 hours ago) and read 9546 times:

Quoting NWAESC (Reply 11):
That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?

The same thing that keep FedEx from doing it atleast to the mechanic workforce and that is to keep the unions OUT!



NWA THE TRUE EVIL EMPIRE
User currently offlineWorldTraveler From , joined Dec 1969, posts, RR:
Reply 19, posted (4 years 5 months 3 weeks 14 hours ago) and read 9400 times:

Quoting Tommy767 (Reply 7):
The only thing that can compete with this is t CO and UA which are going about it in a completely different way [/quote}
unless CO becomes the acquiring carrier, there is likely not going to be any attempt to reduce the level of unionizatino... and with UA being far more heavily unionized, the chances are next to nil that it could be done.

As long as there is a heavy union presence, there will be a different dynamic between labor and mgmt.



[quote=stratosphere,reply=8]So thanks to the Bush administration being in NW's back pocket along with the media and the FAA it worked.

Bush was a lame duck even before the merger was consummated legally in Oct 08. Nearly the entire merger integration process has taken place under the Obama administration.

Quoting NWAESC (Reply 11):


That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?

DL has always lived with the threat of unionization and still offered compensation that is as good as if not better than other carriers.

The fact that DL announced yesterday that they are returning their employees to INDUSTRY AVERAGE compensation will result in big pay raises for some people - but honestly still means there are people in the industry who are making more - not historically where DL has been. I don't know how DL proposes to push its people above industry average but I am certain that the chances of it happening are far greater and faster than if DL goes through a lengthy and drawn out process of establishing unions at DL representing DL people that have never been represented.

The key to employee success is not a union - it is a solid company. By all indications, DL has laid a very solid basis for becoming not only the largest airline but also developing huge advntages that come from the merger. DL's schedule adds at DTW and MSP - at the expense of the PMDL hubs - say clearly that DL is interested in making the total DL franchise work and isn't afraid of investing where it makes the most sense to do so. The JAL thing if it pans out as expected will be an absolute coup that will build on NW's historic strength in Asia to even more firmly establish DL as the pre-imment airline across the Pacific and neuter the competition in their ability to compete. The union stuff will sort itself out. Generating the maximum of revenue can't wait. And flowing maximum revenue through DL (from where 75K) people now get paychecks is the very best way to keep big profit sharing checks coming to you and thousands of other Delta people (I saw you squirm when I said that   )

DL has always had to fight to ensure its employees don't see a need for a union - nothing has changed in that regard. But DL has never had more assets including NW people and experience to work with than they have now. If DL could rise from the economic backwards of what was the South 50 years ago to becoming the world's largest airline and still manage to keep its people well compensated, I think they should be able to do it today with access to the world's richest markets.

Yes, the DL/NW merger probably will go down in history as one of the best executed mergers. Not just in the airline industry but in the business community as well.


User currently offlineReggaebird From Jamaica, joined Nov 1999, 1176 posts, RR: 0
Reply 20, posted (4 years 5 months 3 weeks 10 hours ago) and read 9221 times:

Quoting Reggaebird (Thread starter):
As a regular customer of both pre-merger NWA and pre-merger Delta, I have to say that the process of bringing the two carriers together was managed amazingly well by the Delta team. Never once did I get confused, feel uninformed, get affected negatively or see any discord on the part of the employees. Great job all!

I know that this was not an easy task and that very few have done it well. For example, US Airways is reportedly still plagued with merger issues and integration failures after its merger with America West several years ago.

Maybe Delta should start a revenue-generating integration management division to help other airlines and companies with mergers. Good idea?

Anyway, BRAVO DELTA!!!

Reggaebird

P.S.: I attempted a tribute to NWA. I hope you like it.

I forgot to include the tribute. Here it is:

Quoting Reggaebird (Thread starter):
As a regular customer of both pre-merger NWA and pre-merger Delta, I have to say that the process of bringing the two carriers together was managed amazingly well by the Delta team. Never once did I get confused, feel uninformed, get affected negatively or see any discord on the part of the employees. Great job all!

I know that this was not an easy task and that very few have done it well. For example, US Airways is reportedly still plagued with merger issues and integration failures after its merger with America West several years ago.

Maybe Delta should start a revenue-generating integration management division to help other airlines and companies with mergers. Good idea?

Anyway, BRAVO DELTA!!!

Reggaebird

P.S.: I attempted a tribute to NWA. I hope you like it.

I forgot to share the tribute to NWA. Here it is:

http://www.youtube.com/watch?v=rto3UrlNVYM


User currently offlinebobnwa From United States of America, joined Dec 2000, 6444 posts, RR: 9
Reply 21, posted (4 years 5 months 3 weeks 10 hours ago) and read 9198 times:

Quoting NWAESC (Reply 11):
That's right. And if the threat of representation goes away, what's to stop DL from slashing pay?




Can't think of a single non union employee who has had his pay slashed by DL since the merger. Why do you think that is?


User currently offlineJBAirwaysFan From United States of America, joined May 2009, 945 posts, RR: 0
Reply 22, posted (4 years 5 months 3 weeks 9 hours ago) and read 9120 times:

Revenue/Profits aside, the merger went very smoothly. The only merger I really paid attention to besides DL/NW (I am a frequent DL flyer when it comes to flying the legacies) was the US/HP merger and that was, and still is, a complete mess.

Yes, Delta has lost money. I understand though. Delta as we know it today is a "new" airline. Many new airlines lose money before any profit due to the start up costs. In Delta's case, the start up costs are the costs of the merger, which is not cheap.



In Loving Memory of Casey Edward Falconer; May 16, 1992-May 9, 2012
User currently offlineJFKLGANYC From United States of America, joined Jan 2004, 3379 posts, RR: 5
Reply 23, posted (4 years 5 months 3 weeks 9 hours ago) and read 9120 times:

That's right . . . this worked well because the NW pilots got a nice raise. Amazing the power of $.

User currently offlineWorldTraveler From , joined Dec 1969, posts, RR:
Reply 24, posted (4 years 5 months 3 weeks 9 hours ago) and read 9045 times:

Quoting JFKLGANYC (Reply 23):



That's right . . . this worked well because the NW pilots got a nice raise. Amazing the power of $.

DL is now offering the same "incentives" to its other non-contract groups. And since nearly all DL frontline employees are non-union, the message is pretty clear that DL is willing to offer $ in order to maintain the status quo at DL in terms of what groups are represented or not.


25 Jetlanta : Except for at least half of those hubs are big money losers today. I've said it before and I will say it again...it is more important that a carrier
26 TVNWZ : The merger has gone relatively smoothly. But, a smooth merger doesn't necessarily mean the company did a good job. Delta had the opportunity to bring
27 M404 : I know at our large NW station just this week the trainer for below wing agents is being sent to ATL for training on the DL system after we've been tr
28 WorldTraveler : and while alot of people here continue to be fixated w/ hub size, remember that DL has THREE hubs in the midwest and the combined amount of revenue t
29 TVNWZ : To this flyer it appears--appears--that "good enough" is what they are trying to achieve. There is no doubt their systems work. Some may not be as go
30 Cubsrule : It's better than DL/WA in at least one sense: the network. DL gutted WA's network outside of SLC, and I suspect they now regret that. This is one of
31 mayor : I'm not sure, either.....but there may be practices that the public doesn't see that have been adopted. The only ones that would know would be the DL
32 TVNWZ : Lower expectations and over deliver is better than high expectations and under deliver to customers. Otherwise you drive them away because they feel
33 NWAESC : Raise, or restoration? You have to wait one year from from decertification (or failed election) to have another vote. A lot can happen in a year. The
34 brilondon : Competition. I like that one. The food sure still sucks. AVOD could use a tweaking. The other thing that DL brought over from NW is employee attitude
35 Macsog6 : Whilst the merger has been impressive to date and I appauld what has transpired, the true measure, I feel, of the benefits of the merger will be if th
36 Evan767 : I believe that in 2010 one of Delta's main focusses is to improve service for Elites. They're aware of the service difference between NW and DL and I
37 Post contains links Jetlanta : OK, I'd never do this on FlyerTalk for fear of being burned alive...but there is a lot more to the reason that many of Delta's IT systems seem to be a
38 FFlyerWorld : Jetlanta - VERY well presented and explained. The bottom line with all the folks on here that complain about Deltamatic is generally related to the f
39 vegasplanes : Funny how Gerald Grinstein was CEO of Western when sold to DL, and was CEO of DL when NW was purchased. In between he was a DL board member (why Ron
40 DeltAirlines : Alas, that's not the case as it was the Northwest loyalty system that was kept in place. Mileage credit now posts about a day after the flight (not o
41 FFlyerWorld : Wow - I did not know that but guessing there is a revenue generating reason in using NWA's loyalty program??? Still gotta love the flight status on D
42 NWAESC : Here's 2 more: One internal, one external: 1. DEERS 2. The cheese plate offered inflight. P.S. I know it's lame to quote yourself, so no need to poin
43 PSU.DTW.SCE : The baggage problems are much more due to the infrastructure and operation at JFK and ATL. This will probably be proven when DTW and MSP see no diffe
44 Cubsrule : That's true when city populations are really close I think, but not when they are farther apart. To take an extreme example, I'd rather be number 2 o
45 TVNWZ : Interesting that success from your list has nothing to do with the customer. In fact customer services (AVOD and food) are dismissed by you. I'm hang
46 Jetlanta : Well most true hubs are big enough for it to be true. I'd rather be a strong #1 in MSP than a weak #1 in LAX. Trust me, it doesn't matter whether you
47 Cubsrule : How do you explain growth at JFK and shrinkage at CVG, then?
48 FlyASAGuy2005 : Great post as usual Jetlanta. Had all of these things been done as everyone is suggesting, then the threads would have simply been "DL res system a m
49 comorin : So which management consulting firm did DL use to manage the process?
50 LAXtoATL : CVG became useless once DTW and MSP came onboard. There was no need for 3 hubs in the same geographic area. The downsizing at CVG is independent of t
51 Jetlanta : Yeah, its not a CVG vs. JFK thing. Its a CVG vs. DTW thing. Besides, NYC is a long-term strategic investment. Not sure anyone is claiming that it is
52 Cubsrule : Not me. I just don't understand why they promised "the best of both carriers" when they apparently had no intention of offering that. To put it on an
53 TVNWZ : And I would offer that NW Frequent Flyers think the number would be more like a 2.5. The "Best In Class" strategy was clearly aimed at both programs.
54 mayor : IIRC, Grinstein was gone when the NW purchase went thru. Anderson was already CEO. In between WA and DL, Grinstein was CEO of Burlington Northern Rai
55 exFWAOONW : Didn't Worldspan host both PARS and Deltamatic? The res systems were similar and IMHO, that REALLY helps make a smooth transition from a customer's p
56 CRJ200FAGuy : As a flight attendant that was an Airlink and is now a DCI carrier things are vastly different. NWA had a mostly hands off approach as long as we did
57 Post contains images deltaL1011man : Nothing, and nothing would be able to save the ramp.      which is? And ATL is/was getting a new system put in. Which will help. Gerry was gone, m
58 skyguyB727 : Brilondon, your answer doesn't make sense. If one company cuts payscales, the competitors generally do, too. Look at CO in the early '80s. Frank Lore
59 mayor : Well, there were any number of people available at the time.....Whit Hawkins, Hollis Harris, etc. You're asking the wrong guy because I feel that the
60 NWAESC : The electronic system to submit expense reports. We get reimbursed for steel toe shoes, and under the old (paper) system at NW, it could take awhile
61 mayor : I think you can now get safety shoes from Cintas, using your uniform points.
62 NWAESC : We have that option as well; I just never felt comfortable ordering "off the list." I like to try 'em on first.
63 Cubsrule : So making a long-term strategic investment is shrewd when DL does it but folly when anyone else does it? You need to take off your widget-colored gla
64 CRJ200FAGuy : [quote = deltaL1011man, resposta = 57] que Your reward for your faithful service is the fact you still get flight benefits. If anything you should be
65 Post contains images mayor : To use a phrase that seems to be popular when talking to US, "you should plan your trips better so you don't have to get bumped" or words to that eff
66 NWAESC : Here's a question for both of you from someone who rarely non-revs: What about straight date of hire, regardless of of active/inactive?
67 mayor : Not a bad idea.....but I doubt if any of the actives would like it as, for the most part, most retirees' date of hire trumps that of most active empl
68 CRJ200FAGuy : It isn't. You had benefits when you contributed to the airline and now you contribute nothing. Someone who is involved in actually generating income
69 MSPNWA : Although I think the DL/NW process has been smooth, let's be honest. This was essentially an acquisition, and NW had to be changed to become DL. Almos
70 Jetlanta : Do you have any specific examples of me criticizing another carrier for engaging in a clearly strategic endeavor? In fact, did I even say it was "shr
71 NWAESC : That's why I mentioned it. You (general sense) were senior to me when you were active. What's the difference? Just a random thought. Remember, non-re
72 mayor : Yes, we were well compensated back then......'82 was the first year in about 35 that DL didn't turn a profit, and DL still gave us a pay raise.......
73 Kit777 : Hi This is slightly off topic but related to the DL/NW merger, so rather than making a new thread I thought I would post it here. On the 787 website,
74 Evan767 : I don't think that kind of idea ever ever gets run by management. I bet if you pressed it on them a little and got others to press it, it could happe
75 mayor : Unfortunately, we've tried before, several times, informally. Got the same answer as before....the idea is not under consideration. Oh, well......we
76 LAXtoATL : Well, definitely listing NW as a current customer cannot be correct since NW no longer exists. DL would have inherited that order. The reason nothing
77 Cubsrule : You have made pretty clear (both here and elsewhere) that, in your opinion, it is better to be dominant in a smaller market than less dominant in a b
78 Post contains images Evan767 : Usually you can't go wrong with the first flight out in the morning, when there is no presence of rollovers.  
79 Jetlanta : I've never said all things are equal. What I've tried to point out is that the general consensus that your hubs have to be in the biggest markets is
80 Cubsrule : You said that "at least" four of the eight UA/CO hubs lose money - seems like that means that at least one of EWR and IAD is a money-losing hub (or t
81 mayor : Unless it's already full or overbooked. Of course, in that case, it wouldn't make any difference, anyway. We'll see how things shake out here at FSM
82 Macsog6 : I feel I must take exception to this as part of the vision that was articulated by both DL and NW was an increased pax experience. I do not dismiss t
83 DL747400 : Interesting that you "borrowed" these two URLs from another thread, one which was also discussing Delta's IT capabilities. As mentioned over there, w
84 FFlyerWorld : Actually I borrowed them from him. What is the reason that you cannot understand that Delta has spent 1.5 billion just so they would be able to be th
85 Post contains images deltaL1011man : and they owe you nothing. I believe(but could be wrong) that you fly over Employee/retired/dependents on your own airline.......If not that is someth
86 Evan767 : No, even if it is overbooked. The first flight out in the morning always has the most no-shows. My father and I got on a flight the other day that wa
87 Kit777 : Ah, that makes perfect sense. Thanks! Kit
88 bobnwa : How many are paid for? Are you currently using passes on DL? If so what category.
89 mayor : Well, I'd rather not cut it that close, if you don't mind. In my old age, I guess I've become overcautious about these things. Especially after what
90 Jetlanta : As you now know, I didn't "borrow" them from anyone. Thanks for the accusation, though. These articles are clearly relevant, if you had bothered to r
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Trustee Calls For Review Of NWA Merger Prospects posted Fri Mar 16 2007 00:26:39 by KarlB737
Delta In Merger Talks With Northwest Air: WSJ posted Wed Jan 10 2007 20:27:49 by WorldTraveler
Delta Anti-Merger Rally posted Wed Dec 13 2006 20:09:11 by Bucky707