Delta717 From United States of America, joined Mar 2000, 455 posts, RR: 1 Reply 5, posted (12 years 6 months 4 weeks 4 hours ago) and read 640 times:
I wouldn't be sad if they took their -9s out of service at all. I flew them in April 2000, ISP-TPA and they had to plan an unscheduled stop at MYR for re-fueling. Other than the fact that the seatbelt light and The DC-9 (being a cramped plane to begin with) was wearing a very old interior, the service wasn't that bad.
TWAneedsNOhelp From , joined Dec 1969, posts, RR: Reply 10, posted (12 years 6 months 4 weeks 3 hours ago) and read 614 times:
Spirit is really horrendous and has caused me a lot of heartache.
Lost my baggage because the little red luggage tag they affix to your bag came off and the bag somehow made its way onto a JetBlue flight from FLL to JFK. I was doing FLL to LGA. Once I got to LGA, no one at Spirit had any clue about anything and for the next 4 days, well Spirit doesn't like to pick up their phones, so yeah the nxt 4 days were really frustarting, untill JetBlue called to tell me my bag without any labes was out their terminal at kennedy. Customer service at spirit is absolutely dysfunctional, and phones just don't get picked up there....anywhere, detroit to myrtle beach, fort lauderdale to atlantic city.
wrote the airline a letter, never got any type of responce. plane was late 2 hours, but that was LGA's fault. spirit made no accomodations while waiting at fll though.