Centre From United States of America, joined Mar 2010, 471 posts, RR: 0 Reply 1, posted (3 years 9 months 3 days ago) and read 2383 times:
Always AC here, have taken WS a few times and didn't like it that much. Personally, I feel that AC crew are more professional and experienced than WS on all the legs I have taken.
Beside, since Jetsgo was gone, there isn't much difference in the price between the two.
I am loyal to Aeroplan, but that only racks up internationally. When flying domestically or in NA on personal trips, it is purely based on price.... and on several trips last year AC was *significantly* cheaper than WS.... and on others WS was marginally cheaper than AC.
I've had both good and grumpy crew on each airline.
On several AC trips the AVOD has required multiple rebootings. On my last WS trip, the AVOD took my credit card then didn't deliver the game for my child... FA's response was to write to HQ for a refund (yeah... for $1.50).
I've never had a problem with customer service telephone support from either airline.
People can say what they want... but IMH (experienced) O... there is minimal difference between the two.
YVRLTN From Canada, joined Oct 2006, 2238 posts, RR: 0 Reply 7, posted (3 years 9 months 2 days 21 hours ago) and read 2112 times:
Work related - always AC
Personal - whoever is cheapest / most convenient flight times.
Frequently, I find the fares are pretty much identical, but by the time the taxes are added on, AC come out marginally cheaper. Personally, for me I usually find timing from YYZ is better for AC and YYC with WS, but I go with whoever suits my schedule best as long as the price is similar.
tropical77W From Canada, joined Dec 2009, 65 posts, RR: 0 Reply 8, posted (3 years 9 months 2 days 21 hours ago) and read 2095 times:
Asides from the fact that i work for them on a temporary basis, i tend to fly AC more. However, most of my domestic flying is done within the YUL-YOW-YYZ (or YTZ) corridor, so i tend to take whichever is cheaper between AC or PD.
Centre From United States of America, joined Mar 2010, 471 posts, RR: 0 Reply 10, posted (3 years 9 months 2 days 19 hours ago) and read 2003 times:
Quoting auroralives (Reply 5): People can say what they want... but IMH (experienced) O... there is minimal difference between the two.
That's exactly the my believe, there is not much difference between the two specially pricing wise ( We pay for all of our trips out of pocket about 15-20 times a year).
So far I just don't get it how WS considers itself an LCC.
They only good thing they have done is keeping AC from charging excess bag fees like what they did a year or so ago.
Also, the BOB menu on AC offers more options.
And these days, I get to pay $200 extra on AC if I want to upgrade to Executive Class for a comfy ride, which WS can't match.
pnwtraveler From Canada, joined Jun 2007, 2142 posts, RR: 12 Reply 14, posted (3 years 9 months 2 days 18 hours ago) and read 1868 times:
I think frequent fliers who fly for business and a company pays, are probably much more prone to fly AC, especially if the individual has any say who gets booked or does the booking themselves. That is likely due to Aeroplan. Some companies make their staff use a booking service or someone inhouse does everyone's booking and that person would likely book on price if there was a difference.
When price is a factor I think many aren't as loyal to one or the other, especially for leisure travel.
Some love to hate AC and those people are likely to book WS. I have Alberta relatives and they wouldn't book anything but WS unless their employers book a flight for them.
Personally I much prefer AC and unless there was a massive difference in price and it was coming out of my pocket, I always book AC. The Aeroplan points, perks I get with status such as lounge access etc, all add up for me and I will often pay a slight premium for them. While not as much as previously, the chance to get bumped up to J Class from time to time alone is worth a extra coin now and then.
BE77 From Canada, joined Nov 2007, 455 posts, RR: 0 Reply 15, posted (3 years 9 months 2 days 14 hours ago) and read 1758 times:
I'm based in YYC and there are a couple themes here I think.
Mostly if you are in the west, the freq and times of both AC and WS are pretty good, and of course with WS it will always be a 73x. As others noted, I am finding the prices pretty close to identical - depends on the specific day and flight, but either can be a lot cheaper.
I think in the east the freq's and times are not as good - I know the sched's been been pretty weak in the evenings to leave YYZ for points west...and I always like to have one more flight scheduled after mine, in case I am delayed getting in from wherever else I am coming from - so I don't / can't / won't usually consider WS for YYZ to YYC travel (most of my vists to YYZ are not to Toronto).
For the food / IFE I consider them to be the same but different. In both cases it's usually as good as the grab and go stuff in the airport and almost always less expensive! I usually only buy something if it's a longer flight - often on the YYC-YYZ leg for example - if my upgrade cert didn't work
Decision for me in the past couple of years is that most of my work travel now is onward outside of the WS world. And, with AC Elite (* Gold) I get a LOT of benefits the I personally find very, very valuable....priority security lines in many airports, priority boarding and seat selection (not that seat selection matters to anyone reading this on A net), and the peacefullness of the lounges after long flights from who knows where. (All these are worth more than the upgrades or the miles).
However, when I am traveling 'locally' in western Canada, I'll take whichever offers the price / schedule that suits my trip. It tends to be closer to 50/50 for tripts to YVR, YYJ, YQQ, PSP. etc. Even to the east, WS from YYC to YHM and YXU have been used more than once (if you are not going to Toronto or connecting to another long flight it makes no sense at all to go to YYZ!). If I lived in Toronto, I know that PD would be used whenever possible - when I lived in Ont I would use YTZ for all my personal flying into the city.
So - travel within Canada or regionally within Canada - both have their pros and cons - depends on where you are, and where you want to be...for service / professionalism, both to me are the same quality, just done differently - I like my F150, but my friends Chevy works too.
(I do like the priority lines though for AC-Elite or higher).