Tbone202 From United States of America, joined Apr 2001, 169 posts, RR: 0 Posted (12 years 9 months 2 weeks 3 days 17 hours ago) and read 1003 times:
I have been debating on what flight to take on my trip to Florida next February. In a previous Airlines.net Forum, Northwest Airlines seemed to be everones choice of what to take.
If anyone has ever flown on Northwest (Airbus A320, DC-9) please tell me about your experiences. What was wrong? What was good? What were the seats like (comfortable, did they look appealing etc.)? And what was the service like?
Looking fowards to responses.
Trickijedi From United States of America, joined May 2001, 3266 posts, RR: 5
Reply 1, posted (12 years 9 months 2 weeks 3 days 16 hours ago) and read 958 times:
I am a big Northwest fan only on international flights, specifically to the Pacific. I've flown them quite a few times to go to Manila from Chicago. As far as international trans-Pacific flights, I think they are very good - seats are comfortable, service is superb and the routes are very preferable.
As far as domestic flights are concerned, I prefer to fly United or something. I have flown NWA quite a few times from ORD-SFO with a stop over in either DTW or MSP. Their DC-9's are small (same as American's) but look better than American's inside. The only advantage you will probably get in flying in those tiny DC-9's is lucking out that it is not a full load so that you can have the empty seat next to you and stretch out a little sideways, since their configuration is a 3-2. Their Airbus machines are nice and modern, but certainly not as plush as United's. Plus, NW doesn't show movies on domestic flights anymore. So if I were you, I would go with United to Florida, unless you book a NW flight in an Airbus and you really feel like stopping in Minn. Detroit or Memphis to head down south.
Its better to be on the ground wishing you were in the air than be in the air wishing you were on the ground. Fly safe!
RonE From Israel, joined Jan 2001, 326 posts, RR: 0
Reply 2, posted (12 years 9 months 2 weeks 3 days 16 hours ago) and read 943 times:
I flew with NW domestic in the U.S. six years ago and they were HORRIBLE. Flew from LAX to MSP with a DC-10 and I was stuck in the middle seat of the middle section and beside me sat this annoying little kid who just wouldn't shut up
Then I flew MSP-YEG and back with their DC-9's which were ok (although I nearly froze my rear-end off on them) and then MSP-MCO on their A320- takeoff was delayed by about three hours, and their previous flights weren't very punctual either. To cap off I then flew MCO-BMI (Baltimore) with a stoppover in Detroit, also with the A320, which was somehow manageable.
In short, unless they have improved significantly in the last few years, stay away from Northwest!
Mcdougald From , joined Dec 1969, posts, RR:
Reply 3, posted (12 years 9 months 2 weeks 3 days 14 hours ago) and read 930 times:
I haven't been on NW in many years, but from what I've heard, it might be a good idea to pack a lunch and bring it aboard with you. Twice I've heard complaints that NW ran out of food in mid-flight -- once en route to Hawaii!
NWA CRJ From , joined Dec 1969, posts, RR:
Reply 4, posted (12 years 9 months 2 weeks 3 days 13 hours ago) and read 928 times:
I have had no bad experiences with Northwest. The DC-9 and the Airbus will be 2 good planes to fly and you will enjoy flying in them. Northwest is a good airline that is on-time alot and they take good care of their planes.
Csavel From United States of America, joined Jan 2001, 1357 posts, RR: 4
Reply 5, posted (12 years 9 months 2 weeks 3 days 13 hours ago) and read 921 times:
Can only report on how NWA is now, as I now take them from LGA to MEM fairly frequently.
I like them, service is good, crew are friendly, love checking-in on-line. As the flight to Memphis is only abot two hours long, the lack of in-flight entertainment doesn't really bother me. It probably would for a transcontinental one though.
They are as punctual as one can possibly be out of LGA!
Their reputation seems not to be the best, perhaps management heard the complaints because, frankly I'd rather fly them than almost any other US airline for a short flight.
I may be ugly. I may be an American. But don't call me an ugly American.
DTW/ORD Fan! From United States of America, joined Feb 2001, 288 posts, RR: 0
Reply 6, posted (12 years 9 months 2 weeks 3 days 12 hours ago) and read 916 times:
Basically, it is as good as any other US major carrier. Except, they have been the #1 on-time airline the last 3 years running. NW has improved GREATLY since the mid 90's.
Bad service? Rude flight/gate attendents? It does not matter WHAT major US airline you fly, it just depends if your crew is having a good day, or bad one. No one carrrier is worse than another I think.
Have fun flyin' the big red tails!
Kmsp From United States of America, joined Sep 2000, 10 posts, RR: 0
Reply 7, posted (12 years 9 months 1 week 3 days 22 hours ago) and read 894 times:
I think you would enjoy your trip on NWA. The DC-9's have all been refurbished inside & out. The coach seats are all a newer style with adjustable neck support. The overhead bins have all been redesigned to accomodate larger luggage and the have a sleek ergonomic look to them.
The A320 is one of my most favorite airplanes. Most interiors of the "older" ones have been upgraded to that of the DC-9 and all of the new deliveries have the new ergonomic interior as well.
As far as service goes... If you are on an aircraft that is video equiped, NWA states that they will show a movie on flights of 3 hours or more and the headset fee is $1.00. These are real headsets and can be kept by the customer for reuse on later flights.
As far as statistics go, NWA is currently one of the best in on-time, luggage & customer service according to DOT stats.
Good luck in your travels with the airline you choose.
Dutchjet From Netherlands, joined Oct 2000, 7864 posts, RR: 58
Reply 8, posted (12 years 9 months 1 week 3 days 22 hours ago) and read 889 times:
NW is not better or worse than anyone else, flying US domestic has become so standardized on the major carriers that sometimes its hard to remember which airline you are flying.
If you would like to try the A319/A320 or DC9 as an airline enthusiast, go for NW. If you do not care that much about which kind of aircraft you fly, simply go for the best schedule and/or cheapest air fare.
So much depends on the particular crew on a flight; if you have a good crew and the flight is not 100% filled, its enjoyable, if the crew is tired and overworked (or appears that way), and every seat is filled and you are stuck in the middle, you cannot wait to get off the plane. Just the way it is, in my opinion.
CRandyHill From , joined Dec 1969, posts, RR:
Reply 10, posted (12 years 9 months 1 week 3 days 16 hours ago) and read 858 times:
Following is Forbes Magazine's rankings from an article this week, worst to best. Northwest is average, or slightly below. My experiences on Northwest (mainly 757's thru Minneapolis, and a DC9 round trip to Omaha), have been pretty good. But in general my experiences match these rankings (AmericaWest 757 cross country was awful, tiny seats & understaffed cabin crew, Alaska, Southwest very good, Delta was great).
Consistently weak in most areas
Worst at honoring seat reservations
Worst at getting you to your destination on time
Average in most areas
Best at getting you to your destination on time