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UA 935 Suffers Severe Turbulence, Lands At YUL  
User currently offlineNumero4 From Canada, joined Feb 2010, 260 posts, RR: 0
Posted (3 years 3 weeks 5 days 8 hours ago) and read 30386 times:

Just heard it on the local news.

7 pax are injured, some seriously. Apparently one suffered an open fracture.

No news link yet.

http://www.flightstats.com/go/Flight...14&airlineCode=UA&flightNumber=935

Great, now the anchorwoman says it was a flight that departed from LAX with a layover at YUL and was supposed to depart "towards Europe". How surprising.

[Edited 2010-05-25 10:48:42]


CYQB
64 replies: All unread, showing first 25:
 
User currently offlinemhockey31091 From , joined Dec 1969, posts, RR:
Reply 1, posted (3 years 3 weeks 5 days 8 hours ago) and read 30303 times:

Must have been really bad turbulence to toss a 777 around and injure people that seriously!

[Edited 2010-05-25 10:46:55]

User currently offlineGman3 From United States of America, joined Jun 2005, 290 posts, RR: 2
Reply 2, posted (3 years 3 weeks 5 days 6 hours ago) and read 29675 times:

FLT 935 is LHR-LAX and it is in YUL right now.

User currently onlineLAXdude1023 From Lebanon, joined Sep 2006, 6791 posts, RR: 24
Reply 3, posted (3 years 3 weeks 5 days 6 hours ago) and read 29561 times:

I was on AA flight 60 from NRT to DFW on May 23 and we hit severe turbulence. No one was hurt as we were all strapped in time. I thought it was supposed to be more calm this time of year.


DFW Fan Boy: Im crude, irreverent, and blunt, but Im not clueless. I offer no apologies.
User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3355 posts, RR: 1
Reply 4, posted (3 years 3 weeks 5 days 6 hours ago) and read 29382 times:
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I hope the passengers who were injured all recover. Obviously details are sketchy but another reason to maybe insist that why you are seated you must be strapped in no matter what? I hope no crew were injured either.

User currently offlineMrSkyGuy From United States of America, joined Aug 2008, 1210 posts, RR: 3
Reply 5, posted (3 years 3 weeks 5 days 6 hours ago) and read 29383 times:

It's often due to something uncommon occurring (eg. out of seat, luggage moving about, etc.) I hope that the injured folks recover quickly!


"The strength of the turbulence is directly proportional to the temperature of your coffee." -- Gunter's 2nd Law of Air
User currently offlineflyb From Canada, joined Aug 2006, 631 posts, RR: 0
Reply 6, posted (3 years 3 weeks 5 days 5 hours ago) and read 29084 times:

Quoting LAXdude1023 (Reply 3):
I was on AA flight 60 from NRT to DFW on May 23 and we hit severe turbulence. No one was hurt as we were all strapped in time. I thought it was supposed to be more calm this time of year.

Just on a AC flight HKG - YVR over the Sea of Japan we hit severe turbulence to the point people were praying and screaming at the top of there lungs. But that region is notorious for bad turbulence, scary as hell for people that don't know what is happening.

User currently offlinepanova98 From United States of America, joined Apr 2008, 280 posts, RR: 0
Reply 7, posted (3 years 3 weeks 5 days 5 hours ago) and read 28744 times:

It's pretty amazing how much information there is these days on these things, yet what you might want to really know...forget it!

I heard on the news UA 935, a 777, from LHR to LAX had run into turbulance, with people hurt, and was going to land at Montreal. The route on FlightAware shows the flight path almost over Greenland, than when hitting the Canadian coast pretty far up there, it takes a turn SW, then S, and later coming down fairly fast from 36,000 feet. [Compare the route with the previous day.]

Flightstats shows it diverting to Monteal, but how many people would know enough to look at that site.

Oh, how about going to the UA site and checking "Flight Status." "Arrived at gate," which would be a little surprising that it had arrived at LAX (12:11p, EDT), but then you see it arrived at Montreal. Why is the flight at Montreal, you might ask? Den't expect UA to show anythiing, anything as to why! Couldn't they post a note saying "flight diverted to Monteal to check on passengers/crew following weather problems. Update to follow."

In my opinion, this is so typical of UA's culture...tell as little as you can, if anything at all! Maybe all the carriers handle these situations the same, but couldn't they all do it better?

User currently offlineUnited1 From United States of America, joined Oct 2003, 5379 posts, RR: 8
Reply 8, posted (3 years 3 weeks 5 days 5 hours ago) and read 28571 times:

Quoting panova98 (Reply 7):
In my opinion, this is so typical of UA's culture...tell as little as you can, if anything at all!

I guarantee UAs operations center was much more concerned with its passengers and crew on that flight then it was with going in and manually updating (as all that information on ual.com is automatically updated) flight arrival information.

People first information to the public at large second....


Semper Fi
User currently offlineexFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 9, posted (3 years 3 weeks 5 days 5 hours ago) and read 28517 times:

CTV is reporting 6 passengers taken to hospital with injures, 5 of whom have fractures. A 7th passenger, a pregnant woman, reported abdominal pain and was also taken to hospital. The black boxes have been pulled

http://www.ctv.ca/servlet/ArticleNew...l-100525/20100525?hub=TopStoriesV2

User currently offlinechepos From Puerto Rico, joined Dec 2000, 5990 posts, RR: 12
Reply 10, posted (3 years 3 weeks 5 days 3 hours ago) and read 27390 times:

Hope everyone recuperates soon, sounds scarry. I fly basically every week (about 3 times a week) and have hit mild to moderate turbulence a couple of times and I dont enjoy it one bit. The most recent experience with moderate turbulence was when going to Hawaii (back in mid April), the flight was relatively smooth when all of a sudden we hit what felt like speed bump and it continued for about an hour (bouncing up and down). The pilot warned us as an aircraft going to LIH in front of us was reporting back to our flight. People still iinsisted on going to the restroom when it would smooth out, only for it to start back up a couple of minutes later. Flight Attendants were strapped in and had to mention a couple of times for passengers to please remain seated. No wonder people get hurt in these severe turbulence incidents.

Regards,

Chepos

[Edited 2010-05-25 16:04:30]


Fly the Flag!!!!
User currently offline7673mech From United States of America, joined Mar 2004, 634 posts, RR: 0
Reply 11, posted (3 years 3 weeks 5 days ago) and read 24355 times:
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Quoting panova98 (Reply 7):

In my opinion, this is so typical of UA's culture...tell as little as you can, if anything at all! Maybe all the carriers handle these situations the same, but couldn't they all do it better?

No airline would update their website with details.
The most you would get is "diverted".
With the advent of cell phones - most people have notified their loved ones as to where they are.
For nosy flight snoopers - its none of their business. "Nothing to see here ... move a long"

User currently offlineVC10er From United States of America, joined Feb 2007, 2476 posts, RR: 9
Reply 12, posted (3 years 3 weeks 5 days ago) and read 24357 times:
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Reason #1 keep Channel 9!!!! When I am on UA and we hit turbulence, I turn on 9 and listen to the pilots discuss the chop and not only does it calm me down.....I TIGHTLY FASTEN MY SEAT BELT. I pray the new United keeps CH9!

I don't know if others do the same, I hope CH9 has kept pax belted and safer.


The world is missing love, let's use our flights to spread it!
User currently offlinetoxicmegacolon From United States of America, joined Feb 2004, 28 posts, RR: 0
Reply 13, posted (3 years 3 weeks 5 days ago) and read 24078 times:

Quoting VC10er (Reply 12):
I don't know if others do the same, I hope CH9 has kept pax belted and safer.

Not sure if CH9 keeps me safer, but I sure feel better when going through rough turbulance I hear the pilots joking about it.

User currently offlinePlaneAdmirer From United States of America, joined Jul 2009, 530 posts, RR: 1
Reply 14, posted (3 years 3 weeks 5 days ago) and read 23681 times:

Quoting VC10er (Reply 12):
Reason #1 keep Channel 9!!!! When I am on UA and we hit turbulence, I turn on 9 and listen to the pilots discuss the chop and not only does it calm me down.....I TIGHTLY FASTEN MY SEAT BELT. I pray the new United keeps CH9!

Amen. I find it much more reassuring to know in advance that is going to happen and that pilots are asking ATC for alternate altitudes while at the same time hearing what other aircraft on similar courses are doing. Channel 9 is great and every time I board UA I ask if they will turn it on.

User currently offlinealphaomega From United States of America, joined Aug 2005, 533 posts, RR: 0
Reply 15, posted (3 years 3 weeks 4 days 23 hours ago) and read 23076 times:

Quoting PlaneAdmirer (Reply 14):
Quoting VC10er (Reply 12):
Reason #1 keep Channel 9!!!! When I am on UA and we hit turbulence, I turn on 9 and listen to the pilots discuss the chop and not only does it calm me down.....I TIGHTLY FASTEN MY SEAT BELT. I pray the new United keeps CH9!

Amen. I find it much more reassuring to know in advance that is going to happen and that pilots are asking ATC for alternate altitudes while at the same time hearing what other aircraft on similar courses are doing. Channel 9 is great and every time I board UA I ask if they will turn it on.

Agreed here...why don't any other airlines offer this? Is it difficult to add into the IFE? Great idea by UA but I mean if they can do it, I'm sure some others could do it as well.

User currently offlineflylku From United States of America, joined Apr 2006, 726 posts, RR: 0
Reply 16, posted (3 years 3 weeks 4 days 23 hours ago) and read 22920 times:

Quoting flyb (Reply 6):
scary as hell for people that don't know what is happening.

True, and even for those who do. Flight crew, cabin crew, seasoned travelers, everyone who is honest would admit that severe turbulence puts them on edge.

Do the jets have a Va speed? I thought I'd read that at cruise altitudes the difference between normal cruise, stall and turbulent air penetration air speeds is such that it provides little benefit. Or something like that.

I remember my dad saying once that the captain of a VC10 years ago told him that they were close to the "coffin corner" during a flight across the Atlantic which was defined as 10 knots above stall and 10 knots below mach buffet.


...are we there yet?
User currently offlineMrSkyGuy From United States of America, joined Aug 2008, 1210 posts, RR: 3
Reply 17, posted (3 years 3 weeks 4 days 22 hours ago) and read 22387 times:

Quoting flylku (Reply 16):
True, and even for those who do. Flight crew, cabin crew, seasoned travelers, everyone who is honest would admit that severe turbulence puts them on edge.

I fly religiously for business purposes, and just last week I was subject to a rather unpleasant bout of turbulence from the very last seat aboard a Mesa (USA Ex) CRJ-900 from O'Hare to Charlotte. I knew it was coming, but even that didn't help. It was wicked turbulence. That compounded with me sitting in between the engines and right under that massive t-tail had me hearing the massive spool-ups and downs of the two engines in stereo sound, along with the roller-coaster ride of sitting in the rear. Massive rain, extreme winds and lightning at night. I gripped the armrest more than once, and that's certainly unusual for me.

Sometimes knowing what we know actually makes it worse, but not often for the frequent fliers. American flight 1420 kept flashing through my head, and I found myself wishing I wasn't sitting behind a lower-timed regional crew.


"The strength of the turbulence is directly proportional to the temperature of your coffee." -- Gunter's 2nd Law of Air
User currently offlinehamster From United States of America, joined Sep 2006, 192 posts, RR: 0
Reply 18, posted (3 years 3 weeks 4 days 21 hours ago) and read 21386 times:

News reports claim that the plane was taken out of service to be examined. Arn't these planes tough as nails? How do you think the 777 fared after this flight? Is it rare for turbulence to damage a plane?

User currently offlineCGKings317 From Canada, joined Nov 2005, 303 posts, RR: 7
Reply 19, posted (3 years 3 weeks 4 days 20 hours ago) and read 20881 times:
AIRLINERS.NET CREW
CHAT OPERATOR

I am, first and foremost glad that the passengers are all okay as severe turbulence can be very frightening to experience. I will be interested to see what the Black Boxes will tell us about the circumstances.

I hope that everyone will be able to continue onto LAX in short order.

My thoughts are with the Passengers and all involved.

~CGKings317   

PS:

Quoting exFATboy (Reply 9):
http://www.ctv.ca/servlet/ArticleNew...l-100525/20100525?hub=TopStoriesV2

Did anyone notice that on the second movie in the bottom, left-hand corner that they showed what the UA/CO merged logo would look like?.....   


I love ✈ & volcanoes but the 2 of them dont get along, just ask KLM867 & PH-BFC
User currently offlinenclmedic From United Kingdom, joined Oct 2009, 331 posts, RR: 0
Reply 20, posted (3 years 3 weeks 4 days 20 hours ago) and read 20703 times:
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Quoting VC10er (Reply 12):
.I TIGHTLY FASTEN MY SEAT BELT

Exactly right, but reports seem to suggest at least one of the injured - the one with the broken arm - was a flight attendant, so I suppose while you can do everything to minimise the risk, the fact is we can all get up and get to the bathroom and might be unlucky!

According to one source writing on the AvHerald the UA aircraft flew straight through an area reported as MOD TURB at the time, so maybe they should have punched the signs a little earlier.....!

User currently offlineSASDC8 From Norway, joined Mar 2006, 666 posts, RR: 1
Reply 21, posted (3 years 3 weeks 4 days 19 hours ago) and read 19743 times:
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Quoting exFATboy (Reply 9):
The black boxes have been pulled

Who has pulled them? NTSB or United?

To they pull the black boxes when they suspect crew error/fault or perhaps a mechanical issue or is this just normal procedure when plane has to divert do to severe turbulence?


Hope for a speedy recovery for those who have been injured

Cheers
Stein


2-3-2 is NOT a premium configuration
User currently offlineUALWN From Andorra, joined Jun 2009, 2349 posts, RR: 2
Reply 22, posted (3 years 3 weeks 4 days 17 hours ago) and read 18529 times:

Quoting toxicmegacolon (Reply 13):
Not sure if CH9 keeps me safer, but I sure feel better when going through rough turbulance I hear the pilots joking about it.

Same here. It is great to hear the pilots talk to ATC asking for a change in altitude only to be told it's about the same crap everywhere, and the pilots reply calmly with a "no problem". Or to hear ATC say "you'll be out of it in about 15 minutes", or 30 or more, but at least you realize they are all aware of the turbulence, and they don't consider it a big deal.


AT7/111/146/Avro/CRJ/CR9/EMB/ERJ/E75/F50/100/L15/DC9/D10/M8X/717/727/737/747/757/767/777/AB6/310/319/320/321/330/340/380
User currently offlinebrilondon From Canada, joined Aug 2005, 3279 posts, RR: 1
Reply 23, posted (3 years 3 weeks 4 days 10 hours ago) and read 13156 times:

Quoting SASDC8 (Reply 21):
Who has pulled them? NTSB or United?

To they pull the black boxes when they suspect crew error/fault or perhaps a mechanical issue or is this just normal procedure when plane has to divert do to severe turbulence?

It would have been Transport Canada, they have jurisdiction in this case.


Rush for ever; Yankees all the way!!
User currently offlineGman3 From United States of America, joined Jun 2005, 290 posts, RR: 2
Reply 24, posted (3 years 3 weeks 4 days 10 hours ago) and read 13048 times:

The flight attendant broke her leg. She is in a Montreal hospital awaiting surgery to a compound fracture. Hopes for a speedy recovery.

25 LVZXV: Scary stuff! I'm taking UA935 on 28/5 from LHR all the way to HNL. Flying out here last weekend (on CO) we encountered a fair amount of chop at night
26 UALDUDE: This is one of the most turbulent times of the year to fly, late spring into summer. Lots of unstable air all over. This is also precisely why you sh
27 LVZXV: Well, some people are ignorant, true, but many who know the risks assume them anyway to restore some circulation, especially if they are of the antsy
28 Arzenal: None of the Transatlantic United flights I've been on lately have Ch 9 working.
29 charlienorth: These things are on a need to know basis and you really do not need to know.
30 Post contains images MadameConcorde: A sobering reminder to stay buckled in, possessions stowed, etc. A FlyerTalker was on the flight. This is what he said: Just made it home after the UA
31 surfandsnow: Or many assume the risk so that they can relieve themselves. It certainly isn't easy to hold a full bladder when you are being suddenly thrust agains
32 ItalianFlyer: the joke with cabin crew on the 75-300 is 'it is code 1 in front, code 6 in back". Im not kidding too...i have done a meal and beverage service in F w
33 LAXdude1023: The only way I knew it was severe turbulence was that I asked the pilot how it would be ranked and he said it would be severe. It was pretty bad. It
34 Arzenal: Why would the back of a plane experience Turbulence in an exaggerated manner over the front?
35 VonRichtofen: I flew YYC-FRA on May 10th and we had some pretty bad turbulence over Greenland as well. Lasted about 10-15 mins. Not severe but some of the worst I'
36 UAL747DEN: What an uneducated comment. This system is completely automated so while the employees are working hard to handle a 777 full of passengers landing in
37 Gman3: It just is that way. I have worked in the back where I have been flopping all over while the FAs in the front had no clue.
38 777fan: No doubt. I'm pretty sure I saved my wife from some bumps and bruises on UAL1 (ORD-HNL) a few years back as we encountered some severe mountain wave
39 Post contains links iowaman: I suspect some of this is due to the rudder and elevator in the back, you can feel the pitching back and forth as well as the elevator jerking moveme
40 zeke: It would have been Transport Canada, as the injuries include broken limbs, the event is classified as an "accident".
41 crosswinds21: I always thought that it's because the plane sometimes oscillates (not sure if that's the right word or not) about the center of gravity. The oscilla
42 SASDC8: Thanks. As long as the event is classified as an "accident" it is more understandable to pull them. It seemed a little overeager in my opinion.
43 zeke: That is part of the standard ICAO definition, if someone breaks a leg while getting off a light twin say due to the wing being slippery, it would als
44 surfandsnow: Suddenly diverting to a third country is very difficult indeed - UA was planning to get the plane down to ORD but due to the extent of the injuries h
45 quiet1: Has anybody mentioned that the aircraft involved in this turbulence appears to be the only UA 777 converted to the new "IPTE" configuration (i.e. lie-
46 UAL777UK: You beat me to it, the passenger in reply 30 indicated that the replacement was in the old config. I hope the new config is not majorly damamged.
47 Arsenal@LHR: That is a very nasty injury, will be out of work for months. It must have been a stomach-churning rollercoaster ride to sustain injuries this severe.
48 United1: I'm not sure about the pax but UA will end up paying for any crew member injuries, as it was on the job, via workers compensation.
49 Viscount724: I wouldn't agree that YUL sees very few 777s. AC - daily 77W to FRA AC - daily 77W to CDG AF - 2 x daily 77W to CDG (except one flight is a 772 3 day
50 vegas005: Channel 9 is never on when I fly..so disappointing. Speedy recovery to those injured!
51 panova98: To UNITED1, 7673mech, charlienorth, and UAL747DEN: Sometimes, actually most times, it is better (me) to leave off one's emotions or poorly supported o
52 Numero4: I was wondering about that myself. I certainly hope no one will end up paying their own bills for such an unfortunate event. I am not sure travelers'
53 The777Man: Since when does Corsairfly (SS) have 777s ? The777Man
54 Viscount724: Sorry, that was an error. SS codeshares on AC and I picked up the codeshare flight by mistake. SS's own flights use the 744.
55 The777Man: No worries; just wanted to make sure. YUL does gets it share of 777s alhtough not as many as YYZ. The777Man
56 discoverCSG: "Aviate, navigate, communicate"
57 UA772IAD: Curious, what are the customs and immigration formalities required in a situation like this? Does as customs official accompany the injured to hospit
58 Kaiarahi: PAX data is messaged ahead wherever possible, and CBSA has the paperwork ready in advance so there is no delay.
59 pilotaydin: I fly long range for a living, in fact through some of the crappiest areas of the world...yesterday i flew from DKR to IST, across some very highly de
60 777fan: Agreed, but in this case labeling it "moderate" or "severe" doesn't matter since there were injured pax/crew and the captain made the decision to div
61 zeke: Very poor airmanship. Your would never clear them, the tropopause level on the Wx charts would have told you that. I shake my head every day when I h
62 Viscount724: The Transport Canada incident report (excerpt below) says the crew reported "moderate to severe" turbulence. Flight UAL935, a Boeing 777, registratio
63 Post contains images pilotaydin: whoaaaaa....look at you zeke, i guess you were onboard the plane and i wasn't aware of it??? Who are you to judge my airmanship? The tropopause level
64 777fan: Right, but my post was in response to "pilotaydin" who was assessing the turbulence based in his experiences and what he gleaned from the press repor
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