Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Air Conditioning Not Working On US Airways Flight  
User currently offlinecyxuk From Canada, joined Mar 2009, 111 posts, RR: 0
Posted (4 years 1 month 6 days 2 hours ago) and read 13540 times:

http://www.cnn.com/video/#/video/us/.../boone.heat.sick.flight.cnn?hpt=T2

Flight 1106 from CLT to PHL yesterday suffered from a malfunctioning Air Conditioning unit (it sounds like).

I love how they call it a Boeing 767 as they show a 737.

I would hope there would be compensation for the PAX, althought there was no comment from US Airways.

33 replies: All unread, showing first 25:
 
User currently offlineDualQual From United States of America, joined Mar 2006, 765 posts, RR: 1
Reply 1, posted (4 years 1 month 6 days ago) and read 13288 times:

Quoting cyxuk (Thread starter):
I would hope there would be compensation for the PAX, althought there was no comment from US Airways.

Stuff breaks. Lowest fare paid according to flight aware $50.18.


User currently offlinetype-rated From United States of America, joined Sep 1999, 4992 posts, RR: 19
Reply 2, posted (4 years 1 month 5 days 21 hours ago) and read 13003 times:

I've been on 737 flights where the a/c was down to 1 pack only in the summertime. The a/c was hot as hell, but the captain told us that once we reach altitude the cabin would cool down. Well, it cooled down to about 80.
Couldn't this aircraft have been cooled at altitude?
There is something about being on a full flight with a overheated cabin.



Fly North Central Airlines..The route of the Northliners!
User currently offlineGSPflyer From United States of America, joined Jul 2010, 369 posts, RR: 0
Reply 3, posted (4 years 1 month 5 days 21 hours ago) and read 12902 times:

Don't let Spirit Airlines management read this, it might give them an idea of something else to charge for.   

User currently offlineindolikaa From United States of America, joined Dec 2007, 161 posts, RR: 0
Reply 4, posted (4 years 1 month 5 days 21 hours ago) and read 12899 times:

Why do the passengers need to be compensated?


Vote for Pedro
User currently offlinechepos From Puerto Rico, joined Dec 2000, 6215 posts, RR: 11
Reply 5, posted (4 years 1 month 5 days 21 hours ago) and read 12851 times:

Youd be surprised what people ask compensation for, if there is a dog barking on their flight the ywill ask for comp.
If the flight attendant was nasty pax will ask for a refund. I am sure there are passengers on this flight who will ask fo a refund, free airfar for the rest of their lifetim plus cash compensation. That being said I am pretty sure thei was an uncomfortable flight.

Regards,

Chepos



Fly the Flag!!!!
User currently offlineSanti319 From Mexico, joined Dec 2005, 395 posts, RR: 0
Reply 6, posted (4 years 1 month 5 days 20 hours ago) and read 12828 times:

Quoting chepos (Reply 5):
Youd be surprised what people ask compensation for, if there is a dog barking on their flight the ywill ask for comp.
If the flight attendant was nasty pax will ask for a refund. I am sure there are passengers on this flight who will ask fo a refund, free airfar for the rest of their lifetim plus cash compensation. That being said I am pretty sure thei was an uncomfortable flight.

You are so right!! People have complained about not sitting together but across from each other (two aisle seats) in a 30 Min flight!!!!!!!!!!!!!


User currently offlineMCIFlyer From United States of America, joined Apr 2001, 40 posts, RR: 0
Reply 7, posted (4 years 1 month 5 days 18 hours ago) and read 12536 times:

Quoting chepos (Reply 5):
That being said I am pretty sure thei was an uncomfortable flight.

According to this article: http://www.wcnc.com/news/local/Passe...ess-Plane-turns-back-99132474.html it reached 115 in the cabin. No surprise given it was in the mid-90s at CLT.

I'm guessing most a-nutters would be pretty pi**ed off at a cabin that hot. I know I would be, especially after being delayed 3 hours for mx.


User currently offlineindolikaa From United States of America, joined Dec 2007, 161 posts, RR: 0
Reply 8, posted (4 years 1 month 5 days 17 hours ago) and read 12303 times:

Quoting chepos (Reply 5):
Youd be surprised what people ask compensation for,

Not possible. I work for the judicial branch of government. All compensation requests are fair game, no matter how ridiculous or unbelievable they might be.

115°F in the cabin. What a bunch of weak-sticks. It's been that hot and hotter in Arizona this summer. Try getting stuck in traffic on the 101 at 3 P.M. and your air conditioner shuts down. The carbon monoxide and ozone slowly suffocating you as the residual heat from the black rubberized asphalt raises the ambient temperature to 145°F, with no hope of forward vehicular movement in sight. Now that's a wee bid warmish, comrade. To all those "a-nutters" who would be bothered by a warm airplane cabin as described I say, "Suck it up, Nancy!"


So...what constitutes fair compensation for our Flight 1106 passengers?



Vote for Pedro
User currently offlineusa330300 From United States of America, joined Dec 2009, 73 posts, RR: 0
Reply 9, posted (4 years 1 month 5 days 17 hours ago) and read 12222 times:

The comments on the WCNC website, including a pax, seem to be a sense of entitlement, and a general dislike of anything corporate. I do not believe the situation was nearly as bad as reported. As one A netter stated, suck it up.

User currently offlineFlashmeister From United States of America, joined Apr 2000, 2900 posts, RR: 6
Reply 10, posted (4 years 1 month 5 days 16 hours ago) and read 12164 times:
Support Airliners.net - become a First Class Member!

Here's what I don't quite understand: the article seems to indicate that the plane turned around because of the high temperatures and people starting to pass out in the cabin, yet it also indicates that there was an emergency descent:

"Two flight attendants were injured as the plane made an emergency descent to Charlotte, passengers said. One of the attendants was transported by Medic to the hospital as a precaution."

How could an emergency descent possibly help the cabin temperature? I wonder if the real reason for the air turnback was a pressurization failure, which I'm assuming could be related to the air conditioning problems as well. This begs the question: if the cabin was just unbearably hot, with no other pressurization or other failures, would they have just continued the flight, do you think? I'd hope not, but then again, they took off to begin with...


User currently offlineCitationJet From United States of America, joined Mar 2003, 2434 posts, RR: 3
Reply 11, posted (4 years 1 month 5 days 16 hours ago) and read 12111 times:

A US Airways Boeing 767-200, registration N253AY performing flight US-1106 from Charlotte,NC to Philadelphia,PA (USA) with 196 passengers, was delayed for about 3 hours before departure from Charlotte due to mechanical problems with the air conditioning systems, passengers had already boarded and been deboarded again before boarding again. After the airplane finally departed and was about 15 minutes into the flight with the air conditioning still not working and temperatures in the cabin rising up to estimated 115 degrees F (approx. 46 degrees C) a male passenger in the back of the aircraft fainted prompting the crew to return to Charlotte. While descending towards Charlotte a young mother alerted the cabin crew that her male toddler was unresponsive. A nurse on board was able to stabilize the child using ice to cool main blood vessels of the child. The aircraft landed safely in Charlotte. The toddler, the fainted passenger and a number of other passengers were treated at the airport for heat related illness, one flight attendant was taken to a local hospital.

http://www.avherald.com/h?article=42ed3650&opt=0



Boeing Flown: 701,702,703;717;720;721,722;731,732,733,734,735,737,738,739;741,742,743,744,747SP;752,753;762,763;772,773.
User currently offlineyvphx From United States of America, joined Jul 2009, 256 posts, RR: 0
Reply 12, posted (4 years 1 month 5 days 15 hours ago) and read 11949 times:

There was another news story today (7/26/10) on Fox 10 news in Phoenix about a Delta flight PHX-ATL that did not have working Air Conditioning at all. The plane departed at approximately 3pm and temps outside were around 113 degrees.

The plane left for the runway, but returned to gate due to a passenger with a medical. Flight then left back for the runway to only return once again for a mechanical. Estimated time on airplane with no air conditioning: 2 hours.

News video: http://www.myfoxphoenix.com/dpp/news...-airline-complaint-video-7-26-2010


User currently offlineSashA From Russia, joined May 1999, 861 posts, RR: 0
Reply 13, posted (4 years 1 month 5 days 15 hours ago) and read 11668 times:

People tend to be too fragile nowadays. Moaning for those extra levels of "comfort" that was once introduced as a marketing edge over other competitors (not talking directly about Air Cond here).

Pax got to their destination. What's wrong with that? What comp...?



An2/24/28,Yak42,Tu154/134,IL18/62/96,B737/757/767,A310/320/319,F100,BAe146,EMB-145,CRJ,A340-600,B747-400,A-330-300,A-340
User currently offlinetype-rated From United States of America, joined Sep 1999, 4992 posts, RR: 19
Reply 14, posted (4 years 1 month 5 days 15 hours ago) and read 11623 times:

People who are elderly or have breathing problems do not tolerate heat well.

I would say it is a fair expectation that the cabin of the flight you are on be cooled to "normal" comfort levels during your flight.
If the airline cannot provide that and you have triple digit temperatures in the cabin, I say compensation is deserved.



Fly North Central Airlines..The route of the Northliners!
User currently offlineCOS777 From United States of America, joined Mar 2010, 90 posts, RR: 0
Reply 15, posted (4 years 1 month 5 days 15 hours ago) and read 11423 times:

Quoting type-rated (Reply 2):
Couldn't this aircraft have been cooled at altitude?

One thing you have to consider is that the air conditioners are still cooling the air even at altitude. At altitude, the cabin is obviously pressurized, and when you pressurize air, it gets hot.

Assuming I did my high school chemistry right:

If you were cruising at 36,000 feet and were to pressurize the cabin to 6,000 ft, you increase the temperature by 1.437 times (in Kelvin, or Celsius + 273). So if it is -50 C outside, and you pressurize it to 6,000 ft, the temperature of the compressed air is 47 C or 117 F.

A little off topic, but because of this pressure difference, it is impossible for anyone to open a plug-type door in-flight.

Edit to get my math right.

[Edited 2010-07-26 18:55:24]

[Edited 2010-07-26 18:57:37]

User currently offlineDAL7e7 From United States of America, joined Jun 2004, 357 posts, RR: 3
Reply 16, posted (4 years 1 month 5 days 15 hours ago) and read 11209 times:

Quoting indolikaa (Reply 8):
115°F in the cabin. What a bunch of weak-sticks. It's been that hot and hotter in Arizona this summer. Try getting stuck in traffic on the 101 at 3 P.M. and your air conditioner shuts down. The carbon monoxide and ozone slowly suffocating you as the residual heat from the black rubberized asphalt raises the ambient temperature to 145°F, with no hope of forward vehicular movement in sight. Now that's a wee bid warmish, comrade. To all those "a-nutters" who would be bothered by a warm airplane cabin as described I say, "Suck it up, Nancy!"

I'll agree, because I played baseball one summer a on the University of Texas field. It's astroturf, and the heat bounced off of the turf and stayed within 20 feet of the field. If I recall correctly, we were busting tail working in 120 degree weather.

However, one thing that you failed to take in to account was the humidity. Here at Auburn, its stayed around 100 degrees F, but with the humidity, the heat index was in the 120's on some days. Now, imagine 196 people stuck in a metal tube with near 100% humidity. The air temp was 115, but I'm sure the heat index was much higher.

Just my 2 cents.

War Eagle!
DAL7e7



DAL7e7 is wondering... Do pilots take crash courses?
User currently onlinemax999 From United States of America, joined Dec 2005, 1039 posts, RR: 0
Reply 17, posted (4 years 1 month 5 days 14 hours ago) and read 11000 times:

Quoting indolikaa (Reply 8):

Not possible. I work for the judicial branch of government. All compensation requests are fair game, no matter how ridiculous or unbelievable they might be.

115°F in the cabin. What a bunch of weak-sticks. It's been that hot and hotter in Arizona this summer. Try getting stuck in traffic on the 101 at 3 P.M. and your air conditioner shuts down. The carbon monoxide and ozone slowly suffocating you as the residual heat from the black rubberized asphalt raises the ambient temperature to 145°F, with no hope of forward vehicular movement in sight. Now that's a wee bid warmish, comrade. To all those "a-nutters" who would be bothered by a warm airplane cabin as described I say, "Suck it up, Nancy!"


So...what constitutes fair compensation for our Flight 1106 passengers?
Quoting SashA (Reply 13):
People tend to be too fragile nowadays. Moaning for those extra levels of "comfort" that was once introduced as a marketing edge over other competitors (not talking directly about Air Cond here).

Pax got to their destination. What's wrong with that? What comp...?

Your comments show a lot of ignorance about heat... it is a major killer. Remember the Chicago heatwave of '95? Over 700 people died in a 5 day period due to heat related causes.

http://en.wikipedia.org/wiki/1995_Chicago_heat_wave

Quote:
The 1995 Chicago heat wave was a heat wave which led to approximately 700 heat-related deaths in Chicago over a period of five days.[1] Eric Klinenberg, author of the 2002 book Heat Wave: A Social Autopsy of Disaster in Chicago, has noted that in the United States, the loss of human life in hot spells in summer exceeds that caused by all other weather events combined, including lightning, rain, floods, hurricanes, and tornadoes.



All the things I really like to do are either immoral, illegal, or fattening.
User currently offlinetdscanuck From Canada, joined Jan 2006, 12709 posts, RR: 80
Reply 18, posted (4 years 1 month 5 days 13 hours ago) and read 10303 times:

Quoting type-rated (Reply 14):
If the airline cannot provide that and you have triple digit temperatures in the cabin, I say compensation is deserved.

I'm not sure why people instantly freak out about hitting triple digits...lots of places in the US (and the rest of the world) are routinely above 100 degF and people live and work there happily without air conditioning. I'm not saying it's fun (I used to work at 115-120F and 100% RH in direct sun), but it's not deadly *if properly tended to*.

Quoting COS777 (Reply 15):
If you were cruising at 36,000 feet and were to pressurize the cabin to 6,000 ft, you increase the temperature by 1.437 times (in Kelvin, or Celsius + 273). So if it is -50 C outside, and you pressurize it to 6,000 ft, the temperature of the compressed air is 47 C or 117 F.

It's actually a little more complex than that since, other than the 787 and some legacy aircraft that use turbocompressors, the cabin air is tapped off the engine compressors, where it's gone up to a couple of hundred degC before the air conditioners cool it back down to a livable temperature.

Tom.


User currently offlineF9Animal From United States of America, joined Dec 2004, 5027 posts, RR: 28
Reply 19, posted (4 years 1 month 5 days 12 hours ago) and read 9903 times:

Quoting type-rated (Reply 2):
Couldn't this aircraft have been cooled at altitude?

Yup, slow her down, and open the cockpit windows!

Quoting MCIFlyer (Reply 7):
According to this article: http://www.wcnc.com/news/local/Passe...ess-Plane-turns-back-99132474.html it reached 115 in the cabin. No surprise given it was in the mid-90s at CLT.

115, that is absolutely terrible! Nobody should have to endure temps like that on a plane.



I Am A Different Animal!!
User currently offlinetdscanuck From Canada, joined Jan 2006, 12709 posts, RR: 80
Reply 20, posted (4 years 1 month 5 days 12 hours ago) and read 9882 times:

Quoting F9Animal (Reply 19):
115, that is absolutely terrible! Nobody should have to endure temps like that on a plane.

Hang out on any of the aircraft in boneyards in the southern US...*way* hotter than 115 degF in the cabin on a warm day.

Tom.


User currently offlinespacecadet From United States of America, joined Sep 2001, 3624 posts, RR: 12
Reply 21, posted (4 years 1 month 5 days 12 hours ago) and read 9872 times:

Quoting CitationJet (Reply 11):
The toddler, the fainted passenger and a number of other passengers were treated at the airport for heat related illness, one flight attendant was taken to a local hospital.

Yup, those people should just "suck it up".

Quoting SashA (Reply 13):
People tend to be too fragile nowadays. Moaning for those extra levels of "comfort" that was once introduced as a marketing edge over other competitors (not talking directly about Air Cond here).

I'm guessing you didn't read the post directly above yours. I'm not sure if the "unresponsive" toddler really cared all that much about his "comfort" at that point.

Heat is dangerous. Pax should be compensated.



I'm tired of being a wanna-be league bowler. I wanna be a league bowler!
User currently offlineF9Animal From United States of America, joined Dec 2004, 5027 posts, RR: 28
Reply 22, posted (4 years 1 month 5 days 12 hours ago) and read 9845 times:

Quoting tdscanuck (Reply 20):
Hang out on any of the aircraft in boneyards in the southern US...*way* hotter than 115 degF in the cabin on a warm day.

Tom.

Oh, I can imagine. I worked the ramp in LAS, I know all about it being a tad bit warm. But, 115 in a plane not in the boneyard is a bit extreme. If anything, why put your customers through that? I am not a mechanic, but is it a hard process to repair the AC system?



I Am A Different Animal!!
User currently offlineYULWinterSkies From United States of America, joined Jun 2005, 2178 posts, RR: 5
Reply 23, posted (4 years 1 month 5 days 11 hours ago) and read 9638 times:

Quoting DualQual (Reply 1):
Stuff breaks. Lowest fare paid according to flight aware $50.18.

And your point is?
Well tried, but the temperature was equally hot for those who paid a higher fare.
As well as for the crew, who gets the right to work in a safe environment, not in an autoclave. (see quote below)

Quoting CitationJet (Reply 11):
one flight attendant was taken to a local hospital.
Quoting indolikaa (Reply 4):
Why do the passengers need to be compensated?

Because sitting in a sealed metal tube at the density of a crowded airplane at 46C is not safe, sounds quite straightforward to understand to me, but maybe I missed a point.

Quoting indolikaa (Reply 8):
115°F in the cabin. What a bunch of weak-sticks. It's been that hot and hotter in Arizona this summer. Try getting stuck in traffic on the 101 at 3 P.M. and your air conditioner shuts down. The carbon monoxide and ozone slowly suffocating you as the residual heat from the black rubberized asphalt raises the ambient temperature to 145°F, with no hope of forward vehicular movement in sight.

You did not know you could open windows in a car? (at least on mine I can) Yeah, they aren't airplane windows!
And "with no hope of forward vehicular movement in sight", one can even open the door and get out the car. Amazing isn't it?

Quoting SashA (Reply 13):
Pax got to their destination. What's wrong with that? What comp...?

In fact, if you read well, they ... turned around. Well, maybe by now they are in PHL.
And those who were ill probably made it to PHL too, on some later flight though...

Quoting tdscanuck (Reply 18):
I'm not sure why people instantly freak out about hitting triple digits...lots of places in the US (and the rest of the world) are routinely above 100 degF and people live and work there happily without air conditioning. I'm not saying it's fun (I used to work at 115-120F

Say you expect a nice 80F regular work day outside and instead you get sent at the last minute by teleportation to Death Valley all day under a hot summer sun, wearing what you would wear at 80F (your everyday type of clothing), taking just the water you'll need at 80F (just your usual water bottle). Sure that would not be fun, not only not fun indeed, but you may also be found unconscious a few hours later... One can totally withstand 115F and over, it's just a matter of being adequately prepared to it.
Problem is that when I board a plane, I am NOT prepared to have to sit for hours at such temperatures, let alone with no access to water. Me thinks there may be more than just me in that case.



When I doubt... go running!
User currently offlineCOS777 From United States of America, joined Mar 2010, 90 posts, RR: 0
Reply 24, posted (4 years 1 month 5 days 11 hours ago) and read 9522 times:

Quoting tdscanuck (Reply 18):
It's actually a little more complex than that since, other than the 787 and some legacy aircraft that use turbocompressors, the cabin air is tapped off the engine compressors, where it's gone up to a couple of hundred degC before the air conditioners cool it back down to a livable temperature.

The main idea I was driving at is that even though it is extremely cold at altitude, you are still dealing with air that is pretty hot. You're right, you can take the very highly compressed air, cool it with outside air somehow (A/C), and then end up with some cold air when the pressure comes back down. If this process involves the A/C units that were out on the airplane, then you back at the high temperatures from the pressurization. Excluding the cooling process from the A/C, it doesn't matter what the intermediate pressures and temperatures are, just what the change is from beginning to end.


25 757luver : It's obvious you have never been in the Phoenix area on days like he was talking about. Opening the door and getting hit with the hot blast of air is
26 DocLightning : Yes, in fact small children, those with chronic medical conditions, and the elderly are weaker than healthy young adults. And they all fly. Also, the
27 ODAFZ : @YULwinterskies Thank you very much for a thoughtful answer and I entirely concur on your last point It is some times very difficult to understand how
28 Ushermittwoch : Something similar happened to me last week. On Central Connect Airlines from BRQ to PRG. Luckily it was only a 35 minute flight but there was no a/c a
29 Post contains links indolikaa : Apparently, subjecting persons to non-air-conditioned planes is now an industry practice! http://www.foxnews.com/us/2010/07/27...eo-ordeal-youtube/?te
30 spacecadet : You know why laws exist? Because some dumb idiot (in this case, US Airways) had no common sense and ruined it for everybody else. If everybody, and e
31 FlyASAGuy2005 : I would! Why should you have to endure abuse from someone who's second priority is customer service!?!?!?!!! You can't be serious. And how can you ev
32 tdscanuck : It really depends what's wrong. Many people have the erroneous impression that aircraft AC is some kind of adjunct system that just runs when things
33 Post contains images mrskyguy : Those of you who travel with A) children and/or B) people who are afraid to fly (to say nothing of the elderly or disabled) will sympathize immediatel
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Strange US Airways Flight At Man On Acars posted Sat Jan 5 2008 14:06:02 by Zbb757
To Check Or Not To Check On US Airways To FCO posted Thu Aug 17 2006 00:27:57 by N174UA
US Airways Flight Diverted By Air Marshalls posted Mon Nov 12 2001 23:41:17 by Beefmoney
US Airways Flight Attendants Statement On Negotiat posted Fri Mar 24 2000 17:33:51 by Hypermike
Videochat Not Working On Gogo On Delta posted Sat Mar 6 2010 15:54:07 by rjpieces
Bomb Scare On US Airways Express At PHL Now posted Thu Jan 21 2010 06:23:04 by PHLJJS
US Airways Flight Information Question posted Wed Nov 11 2009 16:39:36 by SXDFC
Rumor On US Airways And Mesa/Go! posted Tue Apr 14 2009 13:29:13 by Hiloboy1
Update On US Airways IFE posted Thu Oct 23 2008 15:38:41 by USAirALB
I Need Info On A US Airways Diversion For Fuel posted Thu Sep 25 2008 13:29:50 by Whappeh