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Easyjet: Issues  
User currently offlineBAfan From United Kingdom, joined May 2008, 189 posts, RR: 0
Posted (4 years 4 months 2 weeks 2 days 16 hours ago) and read 9853 times:

Easyjet has been all over the news recently and the management has stated it has been having some issues with punctuality and crewing.

Can anyone shed any more light on exactly what is going on at Hanger 89.

It seems like the new CEO is going to get things back into shape hopefully.

48 replies: All unread, showing first 25:
 
User currently offlineViscount724 From Switzerland, joined Oct 2006, 25983 posts, RR: 22
Reply 1, posted (4 years 4 months 2 weeks 2 days 16 hours ago) and read 9850 times:

Quoting BAfan (Thread starter):
Easyjet has been all over the news recently and the management has stated it has been having some issues with punctuality and crewing.

There have been at least 3 negative items on EasyJet problems in GVA newspapers over the past month or two, all involving cancelled and delayed flights and inconvenienced passengers. EasyJet is the largest operator at GVA accounting for about 35% of all passengers.

Coincidentally, I arrived in GVA on a KL flight from AMS on Sunday night around 2130. I looked at the arrivals screen and there were about 10 EasyJet flights scheduled to arrive in GVA that night. One was roughly on time, 3 were cancelled, and the other 6 or 7 were all between 1 and 3 hours late. By the way, my KL flight was 20 minutes early.

[Edited 2010-08-04 16:48:03]

User currently offlineCRJ900 From Norway, joined Jun 2004, 2234 posts, RR: 1
Reply 2, posted (4 years 4 months 2 weeks 2 days 16 hours ago) and read 9790 times:
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Has the airline grown too fast and now they are feeling growing pains? Why is it so hard to get enough crews? Millions dream of being a flight attendant...


Come, fly the prevailing winds with me
User currently offlineBasilFawlty From Netherlands, joined Jun 2009, 1331 posts, RR: 1
Reply 3, posted (4 years 4 months 2 weeks 2 days 16 hours ago) and read 9757 times:

Quoting Viscount724 (Reply 1):
I looked at the arrivals screen and there were about 10 EasyJet flights scheduled to arrive in GVA that night. One was roughly on time, 3 were cancelled, and the other 6 or 7 were all between 1 and 3 hours late.

An almost daily sight at easyJet Switzerland. One flight arriving on-time in the evening is actually very good. 



'Every year donkeys and mules kill more people than plane crashes'
User currently offlineGSTBA From UK - England, joined Apr 2010, 465 posts, RR: 1
Reply 4, posted (4 years 4 months 2 weeks 2 days 13 hours ago) and read 9622 times:

Quoting CRJ900 (Reply 2):
Has the airline grown too fast and now they are feeling growing pains? Why is it so hard to get enough crews? Millions dream of being a flight attendant...

The main problem is they have beem ambitious with there expansion. Adding routes but not recruiting the crews to operate them. They have the applicants but at present not the training courses, A friend of mine got offered a job as crew ex LGW for EZY in May, but told they had stopped training for the summer and the next course was November.


User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1098 posts, RR: 0
Reply 5, posted (4 years 4 months 2 weeks 2 days 10 hours ago) and read 9546 times:

So they will be paying out lots of compensation under the relevant EU regulations? Is there anyone around airliners.net or friends nd relatives successful in the claim yet?

regards
musapapaya



Lufthansa Group of Airlines
User currently offlineleezyjet From United Kingdom, joined Oct 2001, 4042 posts, RR: 53
Reply 6, posted (4 years 4 months 2 weeks 2 days 9 hours ago) and read 9484 times:

It's an absolutely crazy situation for them to be in.

They are only recruiting pilots from 2 sources, Oxford Aviation and CTC, and they are only taking on low houred cadets, when there are plenty of experienced pilots looking for work, or low houred cadets who trained elsewhere, other than CTC or Oxford..

The package on offer is not good either. YOU, the pilot have to pay £30,000 for the type rating and line training, and are on a very basic salary during that time, then your contract only guarantee's 75hrs flying, then they could kick you out. Not exactly got people falling over themselves to take up that offer !!.

So basically seems like a management screw up, lack of foresight in the recruitment and training department.

 



"She Rolls, 45 knots, 90, 135, nose comes up to 20 degrees, she's airborne - She flies, Concorde Flies"
User currently offlineKFlyer From Sri Lanka, joined Mar 2007, 1231 posts, RR: 0
Reply 7, posted (4 years 4 months 2 weeks 2 days 9 hours ago) and read 9461 times:

In fact it's what Stelios has been saying always ( too fast expansion ). I'm sure all of you have read his latest notice to easyJet warning to get punctual in 90 days. In fact nothing wrong with the expansion, but with crew hiring.
Just curious, does this mean FR is at a better level when it comes to matters like this ?



The opinions above are solely my own and do not express those of my employers or clients.
User currently offlinevarig md-11 From France, joined Jul 2000, 1605 posts, RR: 7
Reply 8, posted (4 years 4 months 2 weeks 2 days 8 hours ago) and read 9359 times:

Quoting leezyjet (Reply 6):
They are only recruiting pilots from 2 sources, Oxford Aviation and CTC

Are you referring to U2 operations ex-LGW?
Pilots ex ORY or CDG have a Belgian/Dutch accent for lots of them: I was wondering if some are ex-Sabena since they don't exactly look like cadets  
Quoting leezyjet (Reply 6):
So basically seems like a management screw up, lack of foresight in the recruitment and training department.

Sounds like U2 photocopied the "how to run a state administration" manual

Quoting leezyjet (Reply 6):
The package on offer is not good either. YOU, the pilot have to pay £30,000 for the type rating and line training, and are on a very basic salary during that time

On this side of the channel it has ruled illegal by courts that you have to pay to get a job!!!
U2 is not the only one to have tried that trick on newcomers...unfortunately



AF TW AA NW DL UA CO BA U2 TP UX LH SK AZ MP KL SN VY HV LS SS TK SQ PC RG IW SE
User currently offlineBAfan From United Kingdom, joined May 2008, 189 posts, RR: 0
Reply 9, posted (4 years 4 months 2 weeks 2 days 8 hours ago) and read 9299 times:

A friend recently told me that many flight/cabin crew are leaving to join other airlines as they are no longer happy with the way the company is treating them.

Apparently BA has requested many EZY CC to come over for interviews for the new Mixed Fleet. Anyone else heard these rumours?


User currently offlineokAY From Finland, joined Dec 2006, 672 posts, RR: 0
Reply 10, posted (4 years 4 months 2 weeks 2 days 8 hours ago) and read 9207 times:

Does anyone know about the 2 Air Finland 752 that are operating for EasyJet? How long will they stay with EasyJet? Which airport do they operate from and to which destinations? I assume this has something to do with the fact that EZY does not have the manpower to operate flights itself.

okAY


User currently offlineBasilFawlty From Netherlands, joined Jun 2009, 1331 posts, RR: 1
Reply 11, posted (4 years 4 months 2 weeks 2 days 5 hours ago) and read 8938 times:

Quoting okAY (Reply 10):
Does anyone know about the 2 Air Finland 752 that are operating for EasyJet? How long will they stay with EasyJet?

As far as I know both aircrafts will be leaving the fleet in late August/early September.

Quoting okAY (Reply 10):
Which airport do they operate from and to which destinations?

Both operating from LGW, mainly to Cyprus, Greece, Croatia and Spain.

Quoting okAY (Reply 10):
I assume this has something to do with the fact that EZY does not have the manpower to operate flights itself.

  



'Every year donkeys and mules kill more people than plane crashes'
User currently offlineGT4EZY From United Kingdom, joined Dec 2007, 1804 posts, RR: 3
Reply 12, posted (4 years 4 months 2 weeks 2 days 3 hours ago) and read 8720 times:

The current situation seems to be base specific. i.e affecting certain bases to a much greater extent than others. The trigger for the current problems is often, but not exclusively, the industrial action taken across much of Europe this Summer. ATC strikes in France, ATC work to rule in Spain and general strikes in Greece. These are causing delays straight away at first wave and continual slot restrictions make it very difficult to catch up throughout the day. This then appears to trigger the fundamental problem......crew shortage. Crews are going out of hours but there is not always enough crew on standby to recrew multiple "situations". Obviously, someone has done their maths wrong when establishing crewing numbers for the Summer. The use of existing standby crews on one day can also then affect crewing levels the next day regardless of whether there are strikes or not.

IMO, i don't believe that the current issues are a product of over expansion. It is simply a result of someone who believed that they could sustain the current programme with X amount of crew. The amount of crew this Summer is probably enough to operate the programme but in ideal conditions. In other words, the establishment figures aren't robust enough when widespread disruption such as ATC strikes occur. This is why Easyjet are having a hard time recently.

With the new CEO comes short term alleviations including"firebreaks" in the schedule, planned cancellations and greater flexibility for flight crews to fly faster.

Morale within the company is low at the moment. It's been a difficult 18 months and I think if things do not improve within the next six months, more will leave. Would I go on a new BA contract though? Not in a million years........Easyjet crew doing this would effectively be taking a pay cut. That said, it goes to show that cash rumuneration isn't everything. I do think that the new CEO will have a positive impact so heres to hoping for the future.



Proud to fly from Manchester!
User currently offlinevandenheuvel From Netherlands, joined Dec 2008, 504 posts, RR: 2
Reply 13, posted (4 years 4 months 2 weeks 2 days 2 hours ago) and read 8697 times:

I've made a request for a refund nearly two weeks ago. Still there is no response from this airline. They do mention on their website that due to recent problems the response time might be a bit longer than usual.

This is about a 14 hour delay at FCO because there was no crew available!


User currently offlineHBGDS From , joined Dec 1969, posts, RR:
Reply 14, posted (4 years 4 months 2 weeks 2 days 1 hour ago) and read 8569 times:

Stelios just gave an interview to a Swiss-French newspaper in which he tells his side of the story. He blames the departing manager, who was just replaced. The guy who left not only wanted to increase routes, but also proceeded to save money by letting go early of some seasonal employees last fall. In the spring, many were called back too late (no refresher training and many had found other jobs), thus adding to the stress of existing staff.

I am not doubting what he says, but I am sure there are other factors involved. Remember Stelios got egg on his face with that Ryanair add that followed the release of punctuality figures out of LGW...

Anecdote re: crew: I was on an EZS out of Nice in mid-July when we were informed on our way to the tarmac that ATC had just blocked us for three hours due to overcrwding in French airspace (technically not allowed once engines are running according to EU rules, said the captain, but this is SOuthern France...). Unlike their Ryanair counterparts, cabin crew proceeded to bring out water cups and made their galley service available on the ground while the pilot kept the AC on, even though he had to shut down the engines off the runway. He kept us informed, as did the chief purser. Fifteen minutes later, he came back on and said his co-pilot was working the numbers to change the flightplan. We ended up waiting another twenty minutes thinking we'd head back t the terminal (the flight had already left the blocks an hour late), but flew to GVA via Italy, thus avoiding the French slowdown as well as that three hour extra-delay. I know EZS mgt is in the toilets, but that crew went above and beyond on all counts.


User currently offlinenormie999 From United Kingdom, joined May 2009, 151 posts, RR: 0
Reply 15, posted (4 years 4 months 2 weeks 2 days ago) and read 8516 times:

Management Management Management.

It's such a shame because they're squandering a lot of goodwill just at their busiest time, and last summer was similar. This is probably the main thing that was getting Stelios' goat.

There are multiple postings from the last 10 days here that cast light and concern.


User currently offlineacelanzarote From Spain, joined Nov 2005, 857 posts, RR: 0
Reply 16, posted (4 years 4 months 2 weeks 2 days ago) and read 8470 times:

This is what happens when the bean counters get to call the shots and in the long run
for the second year running its cost easyjet a lot of money, I don't know how
many planes they have hired in or even tempy painted in their colours but
better planning would certainly have saved some of the money being wasted
trying to fill holes and pay claims etc.

Flyglobespan got into a mess trying to do too much with their planes on paper
and while eayjet are hardly likely to follow their path continued bad press
will not do them any favours either.....



from the Island with sun and great photo's.. Why not visit Lanzarote
User currently offlineSAM1987 From United Kingdom, joined Jul 2005, 946 posts, RR: 1
Reply 17, posted (4 years 4 months 2 weeks 1 day 22 hours ago) and read 8279 times:

Quoting BasilFawlty (Reply 11):
Both operating from LGW, mainly to Cyprus, Greece, Croatia and Spain.

I heard they had leased three 757s - one from Air Finland, one from Titan and one from Astreaus.

They are based at LGW, STN and LPL. I didn't think there were two at LGW?



Next flights: LGW-LBA-LGW, LHR-SIN-SYD, SYD-BKK-LHR, LGW-GRO, GRO-CIA, CIA-MAD, MAD-LGW
User currently offlinenclmedic From United Kingdom, joined Oct 2009, 345 posts, RR: 0
Reply 18, posted (4 years 4 months 2 weeks 1 day 20 hours ago) and read 7597 times:

I currently split my working life between Newcastle and London. It seems U2 is a completely different company out of NCL and LGW....

LGW's ops are slow, inefficient and clearly over-stretched.

Every NCL flight I've been on over the past year have been on time and the crew clearly enjoyed being there.

The issues described are cetainly not endemic across all of their bases, but out of the bases where there has been massive expansion - i.e. the South.


User currently offlineSSTsomeday From Canada, joined Oct 2006, 1276 posts, RR: 1
Reply 19, posted (4 years 4 months 2 weeks 1 day 20 hours ago) and read 7212 times:

Quoting leezyjet (Reply 6):
The package on offer is not good either. YOU, the pilot have to pay £30,000 for the type rating and line training, and are on a very basic salary during that time, then your contract only guarantee's 75hrs flying, then they could kick you out. Not exactly got people falling over themselves to take up that offer !!.

If this is true it should be illegal. I'm shocked that such a policy could be allowed.

Nobody should have to pay to get a job. That means somebody with money can get a job over somebody who can't afford to pay for the privilege. This is a huge step back to the times when workers were not protected by employment laws, like in Charles DIckens' novels when they each had to bring a few pieces of coal to warm the office.

This is the same thing as apartment managers taking bribes from new tenant applicants. That is considered corrupt and illegal (at least in the U.S.)



I come in peace
User currently offlineBasilFawlty From Netherlands, joined Jun 2009, 1331 posts, RR: 1
Reply 20, posted (4 years 4 months 2 weeks 1 day 19 hours ago) and read 7036 times:

Quoting SAM1987 (Reply 17):
I heard they had leased three 757s - one from Air Finland, one from Titan and one from Astreaus.

Yes, but he was only asking about the Air Finland planes.   In total easyJet has 4 leased 757's at the moment.

Quoting SAM1987 (Reply 17):
They are based at LGW, STN and LPL. I didn't think there were two at LGW?

The LPL based 757 (Air Finland) was moved to LGW a few weeks ago. 3 757's are operating from LGW (1x Astraeus, 2x Air Finland) and 1 from STN (Titan).



'Every year donkeys and mules kill more people than plane crashes'
User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1098 posts, RR: 0
Reply 21, posted (4 years 4 months 2 weeks 1 day 19 hours ago) and read 6702 times:

Anyone know how their LPL base is doing? Just booked a trip with them from LPL to Bordeaux for the end of August to get some nice wine!

Also, any idea what to do there besides wine tasting?

regards
musapapaya



Lufthansa Group of Airlines
User currently offlineLHR380 From , joined Dec 1969, posts, RR:
Reply 22, posted (4 years 4 months 2 weeks 1 day 19 hours ago) and read 6569 times:

Was at LGW the other to meet my Aunty off of a MJV flight. It was over an hour late, waited a long time for a stand and after getting the bags I was waiting for over 2 hours for them to arrive.

Looking up at the arrivals board, I seem to recall 1 flight arriving on time, but every other flight was between 30 minutes and 2 hours delayed coming in.


User currently offlinegoldorak From France, joined Sep 2006, 1872 posts, RR: 4
Reply 23, posted (4 years 4 months 2 weeks 1 day 15 hours ago) and read 5606 times:

Quoting musapapaya (Reply 21):
Also, any idea what to do there besides wine tasting?

visit Bordeaux city and Saint Emilion village. Very nice. Enjoy  


User currently offlineokAY From Finland, joined Dec 2006, 672 posts, RR: 0
Reply 24, posted (4 years 4 months 2 weeks 1 day 10 hours ago) and read 5502 times:

Quoting BasilFawlty (Reply 20):

Can anyone confirm the length of the lease time for Air Finland planes?


25 gkirk : They're reducing NCL to a 3 a/c base from this winter, laying off 8 captains, but no F/Os?
26 MYT332 : Maybe the F/O's will go toward having a more reasonable amount of crew for the base or other bases then? I flew EZY ALC-LPL last week and not surpris
27 HBGDS : Since this is a aero list, in addition to Goldorak's very good suggestion (reply 23), I'd see whether Dassault has any public tours at their Bordeau
28 BA174 : NCL is being cut back to just 3 aircraft as of October and routes e.g. STN are going.
29 Candid76 : I always wonder whether having a succession of non-aviation people running an airline is such a good idea?
30 babybus : Corporations forget that everyone in the company has to be happy. From shareholders to crew. Passengers pick up on any internal hostility. Personally
31 DunaA320 : and FAO, as I was scheduled on one last night. We were scheduled to be on OH-AFI, but it got subbed for an Astraeus one (G-STRW). The Astraeus crew w
32 GT4EZY : To be fair, aircraft swaps are the most efficient way of rotating aircraft through the network and occasionally they do cause delays......regardless
33 Post contains images MYT332 : Absolutely not true at all. I was scheduled to fly on 'AY until a change the day before. This is hence when things turned sour. 'AY arrived on time a
34 GT4EZY : Perhaps so but alot of the current issues are blamed on one director in particular and he has lots of airline experience. Horses for courses. IMO the
35 GT4EZY : You were scheduled to be on ALC-LPL but as a passenger you are not "scheduled" on a particular aircraft. Delays like this are regretable but are by n
36 Post contains images PlymSpotter : How is their operation at MXP looking? I'm looking at booking an EZY flight which arrives at 20:10 and departing on a LH Italia flight at 21:35. Norma
37 BasilFawlty : I would blame Cor Vrieswijk because he's responsible for operations department. Yes, but swaps should be done at more efficient airports, not at airp
38 GT4EZY : Who did you think I was on about? Fair argument but if an aircraft needs to be swapped then it is bound somewhat by the schedule. Also, for what it's
39 Post contains images MYT332 : Ahh yes, whilst that is true I was still scheduled (albeit originally) to be on the damn plane that arrived from LPL ontime. Hey no worries, I'm not
40 GT4EZY : Haha.....many of those are ground transport
41 MYT332 : Not these ones!
42 777236er : Strange to see an airline employee going on a popular public forum and saying that delays are a "necassary [sic] evil". The problems are easyJet are
43 Lehovec : Thanks to years of Andy and his team (Cor and Mike especially) morale is not low, there is non left. And this is in my opinion one of the big problem
44 Lehovec : Don't forget numerous times that the Titan's King Air is chartered to position crew from A to B, sometimes for even one crew. Or when two separate ta
45 GT4EZY : I believe that you have taken my comments out of context somewhat. My reasoning was that that aircraft had to be in transferred from A to B for a rea
46 777236ER : I don't care. The customer has bought a service, easyJet are constantly failing to deliver it at the moment. No one cares about the details. It was a
47 GT4EZY : I'm not trying to shift any responsibility on to the passenger but this type of thing happens on a widespread basis throughout the industry and occas
48 Post contains images myt332 : Is this actually true? Anyway: I understand what you're saying however I don't have access to any crew shuttle info. These are actualy planes. If you
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