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SMH Review Of DL SYD To LAX  
User currently offlineAusA380 From Australia, joined Jan 2009, 311 posts, RR: 0
Posted (4 years 4 months 1 week 4 days 7 hours ago) and read 12315 times:

Interesting comment in a highly competitive market place "The only thing tougher than the seats is the crew, who swerve between defeated and tetchy".

For details of the Sydney Morning Heralds review of Delta service SYD to LAX go to
http://www.smh.com.au/travel/travell...elta-air-lines-20100812-120mt.html

127 replies: All unread, showing first 25:
 
User currently offlineIndianicWorld From Australia, joined Jun 2001, 3034 posts, RR: 0
Reply 1, posted (4 years 4 months 1 week 4 days 7 hours ago) and read 12253 times:

Quoting AusA380 (Thread starter):
Interesting comment in a highly competitive market place "The only thing tougher than the seats is the crew, who swerve between defeated and tetchy".

I do not read any of those type of reviews, as I always seem to see personal opinion or bias come into it. If the writer is a QF FF, or any other for that matter, it would cloud judgement. Not saying it always does, but theres always a large chance of it.

The DL product on the route is actually pretty good. The service may be just servicable, but it is no worse than the fury of the QF crew, who seem intent on trying to do as little as possible in the least approachable way.

Its important to paint the full picture, which many readers do not.


User currently offlineAirvan00 From Australia, joined Oct 2008, 758 posts, RR: 1
Reply 2, posted (4 years 4 months 1 week 4 days 7 hours ago) and read 12221 times:

Quoting IndianicWorld (Reply 1):
I do not read any of those type of reviews, as I always seem to see personal opinion or bias come into it.
Quoting IndianicWorld (Reply 1):
The service may be just servicable, but it is no worse than the fury of the QF crew, who seem intent on trying to do as little as possible in the least approachable way.

Glad to see no personal opinion or bias there.


User currently offlinemayor From United States of America, joined Mar 2008, 10665 posts, RR: 14
Reply 3, posted (4 years 4 months 1 week 4 days 7 hours ago) and read 12160 times:

I think I'd rather see one of our own trip reports, here on A.net, than this "insipid" review.


"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineIndianicWorld From Australia, joined Jun 2001, 3034 posts, RR: 0
Reply 4, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 12079 times:

Quoting Airvan00 (Reply 2):
Glad to see no personal opinion or bias there

Its all personal opinion, comparable between the 2 experiences I had, 1 on either carrier.

Thats my point though, its all subjective, yet people go in and read it and make their decisions on it, without knowing what the writers true intentions, or other factors that may affect his review, are.


User currently offlineLAXintl From United States of America, joined May 2000, 26165 posts, RR: 50
Reply 5, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 12047 times:

Quoting IndianicWorld (Reply 4):
Thats my point though, its all subjective, yet people go in and read it and make their decisions on it, without knowing what the writers true intentions, or other factors that may affect his review, are.

That's the world my friend. Can be a review of a car, electronics, movie, or air-service.

Someone must make some judgements and they post their opinions. The article never states this is a definite end all.
The author makes use of "I" repeatedly which make it pretty clear his post are his experience and opinions of such.

Quoting mayor (Reply 3):
I think I'd rather see one of our own trip reports, here on A.net, than this "insipid" review.

Flyertalk had a few by DL flyers. At the end of the day, its just another DL flight. If the product and service appeal to you great. If not try brand X, Y or Z.



From the desert to the sea, to all of Southern California
User currently offlinegaystudpilot From United States of America, joined Dec 2007, 457 posts, RR: 7
Reply 6, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 12018 times:

What?... No mention that there are only 4 lavs for 233 Y pax on a 14 hour flight!!

User currently offlinemariner From New Zealand, joined Nov 2001, 25697 posts, RR: 85
Reply 7, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 11996 times:
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Quoting IndianicWorld (Reply 4):
Thats my point though, its all subjective, yet people go in and read it and make their decisions on it, without knowing what the writers true intentions, or other factors that may affect his review, are.


It's all - always - subjective. I don't know what "objective" truth is in any value judgement.

It is one person's review of an experience, one opinion, and it will, of course, reflect his personal experiences and his prejudices. That's what reviewers do.

This isn't carved in granite, it isn't written for the ages.

mariner



aeternum nauta
User currently offlinepeanuts From Netherlands, joined Dec 2009, 1445 posts, RR: 4
Reply 8, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 11911 times:

Since "reviews" are subjective, I'd be more interested in why the OP started this thread the way he did. What is the motive?...
I find that way more interesting than an "interesting comment" from a reviewer trying to use a catchy line and calling it a day...Kind of a cheap shot if you'd ask me (referring to the reviewer).

[Edited 2010-08-16 23:08:51]


Question Conventional Wisdom. While not all commonly held beliefs are wrong…all should be questioned.
User currently offlineIndianicWorld From Australia, joined Jun 2001, 3034 posts, RR: 0
Reply 9, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 11871 times:

Theres ways and means of writing things, and most, unfortunately, are not designed to inspire thought, but to lead the reader to take the opinion as fact.

I agree that all reviews are subjective, which was my point, but things are hardly ever written in a way that inspires thought. It is an opinion based piece afterall. Thats where these things get cloudy.


User currently offlinethefuture From , joined Dec 1969, posts, RR:
Reply 10, posted (4 years 4 months 1 week 4 days 6 hours ago) and read 11873 times:

Quoting AusA380 (Thread starter):
Interesting comment in a highly competitive market place "The only thing tougher than the seats is the crew, who swerve between defeated and tetchy".

The writer must have been given a free business class QF ticket anywhere after article was published to QF's satisfaction (QF must have supplied the text for article)


User currently offlineJackbr From Australia, joined Dec 2009, 668 posts, RR: 0
Reply 11, posted (4 years 4 months 1 week 4 days 5 hours ago) and read 11805 times:

I agree that Delta is far better than what is painted in this review, but feel that for the most part, Qantas is excellent on SYD-LAX, granted the QCCA crew on the A380 do tend to come across, for the most part, as somewhat more eager than their Qantas Long Haul counterparts....

User currently offline767er From Australia, joined Apr 2001, 1092 posts, RR: 4
Reply 12, posted (4 years 4 months 1 week 4 days 5 hours ago) and read 11762 times:

Those SMH reviews are usually plain rubbish but I still read them.


Aircraft flown:F27,Viscount. EMB120, SAAB340, ATR70, 737-200.737-300,DC8, DC10,747-100,747-200,747-300,747-400, A320, A3
User currently offlineAirNiugini From Australia, joined Mar 2010, 257 posts, RR: 0
Reply 13, posted (4 years 4 months 1 week 4 days 5 hours ago) and read 11711 times:

It's a long flight, people get grumpy. I think this reporter does "road tests" for SMH with other airlines... Maybe he wanted an upgrade. As for these type of reviews, they don't hold much weight with me... i prefer the trip reports on here.

I wanna try Delta, just after i give the QF A380 a go.



Its time to fly!
User currently offlineAusA380 From Australia, joined Jan 2009, 311 posts, RR: 0
Reply 14, posted (4 years 4 months 1 week 4 days 3 hours ago) and read 11525 times:

Quoting thefuture (Reply 10):
Quoting AusA380 (Thread starter):
Interesting comment in a highly competitive market place "The only thing tougher than the seats is the crew, who swerve between defeated and tetchy".

The writer must have been given a free business class QF ticket anywhere after article was published to QF's satisfaction (QF must have supplied the text for article)

I do not work in the airline industry (last worked in it in 1988 in a management capacity but still follow it from a professional capacity as a consultant - not to airlines). I have never received any free tickets from any airline since leaving the industry in 1988.

The quoted text was from the Headline on the SMH web page which then linked to the article - so that was the SMH editorial.

SMH provide airline and hotel reviews every week are very clear in the editorial policy in relation free tickets and the impact on editorial independence. There have been questions from time to time of the SMH and their stable mate the Australian Financial Review (the Australian equivalent of the WSJ) about editorial independence given the advertising spend Qantas provides to the proprietors of those newspapers, but I believe that on balance they do maintain their independence in this area.

Irrespective of our own perceptions, I thought given this sector is super competitive, the reviews by the major newspaper in the largest city in Australia of an airline on the run might be a useful discussion, rather than been seen as either irrelevant or an industry insider trying to slight the opposition.

Joe and Joanne Public do not follow the usually informed discussions on these blogs such as these and are informed by articles in major newspapers in their own cities. Whilst I do have some health scepticism for the profession of journalism here in Australia and internationally, these are the types of reviews that the mass public read and gain some information on.

I acknowledge that on this run at the moment Joe and Joanne Public will be more interested in the serious discounts on the run, but these comments will be informing.

On a highly competitive route I would expect that regional marketing executives would be considering their communication with agents and other influences in the travel market in relation to these types of articles as any change to soft and hard product perceptions is a long term matter.


User currently offlinemariner From New Zealand, joined Nov 2001, 25697 posts, RR: 85
Reply 15, posted (4 years 4 months 1 week 4 days 2 hours ago) and read 11445 times:
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Quoting mayor (Reply 3):
I think I'd rather see one of our own trip reports, here on A.net, than this "insipid" review.

Which you can do. It's called choice and this wasn't written for a.net members.

Quoting IndianicWorld (Reply 9):
Theres ways and means of writing things, and most, unfortunately, are not designed to inspire thought, but to lead the reader to take the opinion as fact.

A a writer myself, I thought it was reasonably well written. The only "fact" he claims is that this was his experience and his reaction.

Quoting IndianicWorld (Reply 9):
I agree that all reviews are subjective, which was my point, but things are hardly ever written in a way that inspires thought. It is an opinion based piece afterall. Thats where these things get cloudy.


I don't see how they get cloudy or why it bothers you.

You think this review is tough? You should read some of the reviews of plays and musicals in New York or London.

Andrew Lloyd Webber's new musical "Love Never Dies" - described by one reviewer as "Paint Never Dries."

mariner



aeternum nauta
User currently offlineIndianicWorld From Australia, joined Jun 2001, 3034 posts, RR: 0
Reply 16, posted (4 years 4 months 1 week 4 days 1 hour ago) and read 11359 times:

Quoting mariner (Reply 15):
A a writer myself, I thought it was reasonably well written. The only "fact" he claims is that this was his experience and his reaction.
Quoting mariner (Reply 15):
I don't see how they get cloudy or why it bothers you.

You think this review is tough? You should read some of the reviews of plays and musicals in New York or London.

Andrew Lloyd Webber's new musical "Love Never Dies" - described by one reviewer as "Paint Never Dries."

I am not saying the bad part is that it is harsh, it is that I do not trust any of these 'reviews'.

Ive read harsher ones that even the one you listed too. It sounds like a 'great' play though lol


User currently offlinemariner From New Zealand, joined Nov 2001, 25697 posts, RR: 85
Reply 17, posted (4 years 4 months 1 week 4 days 1 hour ago) and read 11357 times:
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Quoting IndianicWorld (Reply 16):
I am not saying the bad part is that it is harsh, it is that I do not trust any of these 'reviews'.

Okay. Don't read 'em.

mariner



aeternum nauta
User currently offlineIndianicWorld From Australia, joined Jun 2001, 3034 posts, RR: 0
Reply 18, posted (4 years 4 months 1 week 4 days 1 hour ago) and read 11293 times:

Quoting mariner (Reply 17):
Okay. Don't read 'em


Ill read them, but always be a cynic about them. Its my choice. Many feel the same way about these things these days. We can read them and laugh  

[Edited 2010-08-17 03:59:23]

User currently offlinemariner From New Zealand, joined Nov 2001, 25697 posts, RR: 85
Reply 19, posted (4 years 4 months 1 week 4 days ago) and read 11184 times:
Support Airliners.net - become a First Class Member!

Quoting IndianicWorld (Reply 18):
Ill read them, but always be a cynic about them. Its my choice. Many feel the same way about these things these days. We can read them and laugh

Then I still have no idea what point you are trying to make. You started by saying you don't read them:

Quoting IndianicWorld (Reply 1):
I do not read any of those type of reviews, as I always seem to see personal opinion or bias come into it.

Now you say you do.

Or, if you haven't read this one, I have no idea what your beef with it is.

mariner



aeternum nauta
User currently offlineMSYtristar From , joined Dec 1969, posts, RR:
Reply 20, posted (4 years 4 months 1 week 3 days 22 hours ago) and read 10926 times:

To be honest, their review of the 77L coach seat is spot on. I flew on the plane from ATL to LAX and I couldn't wait to get off. It was like sitting on brick for four hours. The much maligned UA 744 at least offers a comfortable seat for passengers in steerage.

User currently offlinerwSEA From Netherlands, joined Jan 2005, 3135 posts, RR: 2
Reply 21, posted (4 years 4 months 1 week 3 days 21 hours ago) and read 10905 times:

I have not flown DL on this specific route, but I can attest to two points in this article.

First, the seats are extremely uncomfortable. The lumbar support is terrible, even when compared with other DL planes like the A330. The faux-feeling leather does not help either.

Second, the "meals" DL serves are absolutely wretched, even compared to the competition. On a recent PDX-AMS flight, again the choice for dinner was a chicken or pasta, and the FA had no clue as to what type of chicken or pasta it was. Portions were miniscule and the quality was terrible. The "breakfast" consisted of a silver-dollar sized biscuit with egg on it (probably about 1/2 of an egg) and a small box of raisins. That was it. It wasn't even presented on a tray. What was even more infuriating was that those who ordered vegetarian meals received about 2x the quantity of food as everyone else. It would not have been so bad if we didn't sit on the plane for 2.5 hours prior to takeoff, due to a mechanical issue, so we arrived in AMS about 2 hours later than expected. I had a meal in the terminal but the delays threw a monkey wrench into things.

It sounds that DL offers a similar service on the Australia flights. Frankly, I can't understand why anyone would purposely choose DL if there are other competitors on the route. A fancy TV and faux-leather seats won't make up for a sore back and arriving famished to my destination.


User currently offlineDLPMMM From United States of America, joined Apr 2005, 3602 posts, RR: 10
Reply 22, posted (4 years 4 months 1 week 3 days 21 hours ago) and read 10836 times:

Quoting AirNiugini (Reply 13):
I wanna try Delta, just after i give the QF A380 a go.

The QF A380 hard product is very nice in F (the only class I have flown QF on longhaul, but several times) but the food is terrible. Delta's food is better in their J class than QF in F.

The FAs are comparable between the two airlines from my experience.

Those are my subjective opinions.


User currently offlineMaverickM11 From United States of America, joined Apr 2000, 17827 posts, RR: 46
Reply 23, posted (4 years 4 months 1 week 3 days 21 hours ago) and read 10791 times:

Quoting rwSEA (Reply 21):
Second, the "meals" DL serves are absolutely wretched, even compared to the competition. On a recent PDX-AMS flight, again the choice for dinner was a chicken or pasta, and the FA had no clue as to what type of chicken or pasta it was. Portions were miniscule and the quality was terrible.

"The food is TERRIBLE, and the portions are SO SMALL" 



E pur si muove -Galileo
User currently offlineUnited_fan From United States of America, joined Nov 2000, 7545 posts, RR: 7
Reply 24, posted (4 years 4 months 1 week 3 days 21 hours ago) and read 10768 times:

Quoting MSYtristar (Reply 20):
The much maligned UA 744 at least offers a comfortable seat for passengers in steerage.

Not the UA 744 I flew on. Hard as concrete. I wondered how my butt would feel on a 14 hour flight?



'Empathy was yesterday...Today, you're wasting my Mother-F'ing time' - Heat.
25 ssides : I cannot speak for myself as I have never flown DL's ULH routes, but I have spoken with many, many people who have flown them, and they all say the sa
26 Flying Belgian : I can't agree more, especially when it comes to an airline trip. You can't make any objective judgement until you've flown the airline for 5 or 6 tim
27 flyguy89 : of course, I can't even begin to understand how those leather seats are comfortable on such long flights, why didn't they just stick with cloth for l
28 Post contains images Aviacsa737 : No surprise here. I have yet to have a positive experience with a US carrier of any sorts on international travel, ESPECIALLY in Y class, which in my
29 OA412 : You make this false claim in almost every DL thread in which you participate. The seats are leather, not pleather, not faux-leather. Having sat in th
30 Post contains images Aviacsa737 : Actually, No. I suppose thats your opinion, but having flown QF quite often i can tell you DL looks like a steaming pile of... compared to QF and esp
31 TOMMY767 : I flew on these lie flat biz elite seats on the 77L with DL from ATL-LAX and they were plenty comfortable and didn't want to leave after the 3hr 45min
32 Aviacsa737 : Thats what reviews are for. So that people know what to expect, why do you think restaurant reviews are so popular? When paying that much for a ticke
33 MaverickM11 : Sorry to burst your bubble, but neither management nor investors are making big bucks. The only people making out like bandits are passengers, who ca
34 Aviacsa737 : That's all well and nice for the business traveler who actually CARES about schedule, but not the leisure traveller. You must be making plenty of mon
35 rwSEA : Unfortunately DL offers the only direct flights from SEA/PDX to AMS. Trust me, I would switch in a heartbeat if there were other attractive options t
36 Post contains images jetlanta : Oh Mav, how I have come to love thee for saying what I am thinking.
37 MaverickM11 : $800 to go 7500 miles roundtrip is nothing, especially when you consider what the average fare has been in the past. LAXSYD passengers are getting mu
38 Av8rDAL : Having only flown LAX-ATL a few times on the 77L for business, I can only compare the ultra-long haul aircraft to DL's transatlantic product to a limi
39 Post contains images Aviacsa737 : The airlines are a service industry, like it or not. Passengers even econ and budget travelers will only take so much ABUSE until they stop flying al
40 Post contains images yellowtail : Maybe we should all pool our money together and send WorldTraveller out to do a TR for us Maybe Mav could go so we could get a second opinion!
41 futureorthopod : I can't wait till I'm a 4th year so I can do an away rotation in NZ or AUS. I will definitely be flying one of Continental/United's Partners! How bear
42 MaverickM11 : What "stick it to the consumer"? The airlines are the ones getting "stuck"--if anyone is getting stuck. The consumer can fly farther, more often, and
43 yellowtail : Don't feel bad....BA "lost" my reservation once on NBO-LHR and so I ended up sandwiched in between 2 large men for 8.5 hours.....in the very last row
44 Post contains images Aviacsa737 : No its not, and unless you have a PhD in Business or Economics or in Aviation studies, you dont have a leg to stand on. Asia will never switch to cat
45 TOMMY767 : I'm curious, what is V-Australia like compared to DL, UA, or Qantas?
46 ZKEOJ : Not exactly ULH, but I flew BOM-AMS recently (April), and it was easily the worst long haul flight I had in a very long time. At boarding, there wasn
47 Post contains links AusA380 : See link to the SMH review on VAustralia Economy Class 25 July 2010 http://www.smh.com.au/travel/travell...remium-economy-20100729-10xa7.html (note t
48 MaverickM11 : Ah yes, the famous a.net, "such-and-such-a-culture would never stand for such treatment". Problem is, it never holds up, especially as competition he
49 incitatus : I love this "such-and-such people have such high regard for service because of their culture".... Wait until air travel flows down the food chain in
50 Post contains images Aviacsa737 : Reason one why i don't like free market Laissez Fare proponents. First I'm certain the kind of "let the buyer beware" deregulation you seem to be in
51 Post contains images Schweigend : Prescient. I agree with the first sentence. Lower price = lower service levels. Today's consumers who are happy about the super-low fares that allow
52 chris777 : Actually it has 5 LAV in the main cabin....
53 Post contains images Aviacsa737 : You know whats funny? WN tends to offer better service than DL or any other US carrier in Y class, mostly due to the infinitely better demeanor and h
54 Schweigend : People do these days. I've seen them! This discussion is trending toward "fares must increase". The only way the multitude of people will get better
55 shamrock604 : I really must stick up for DL here: my first two flights with them (a long US domestic sector, followed by a transatlantic flight) were excellent, and
56 Aviacsa737 : Thats all that im saying. Some posters here seem to think either this is impossible, or that economy class passengers are not entitled to this. I res
57 DLPMMM : It seems to me that you are making the mistaken assumption that you represent the average aviation consumer. You do not, and your demographic represe
58 koruman : It's funny, but as a BNE-based passenger this article eloquently summarises why so many of us fly on Air NZ to LAX/SFO/YVR instead of non-stop on QF o
59 Post contains links dc10widebody : I personally think it should cost more to fly SYD-LAX...this kind of bargain basement pricing can't be good for profit margins and in the end dilutes
60 gaystudpilot : For the most I agree. However when I can't fly in rows 1-7 on the 744 my second choice is the upper deck... and I hate the mix with Prem Econ pax!! I
61 B595 : "You want seasoning on your food, sir? Ok, but you will have to pay our $20 seasoning fee."
62 BD338 : 5.3 cents per mile? I agree, sounds pretty darn cheap to me! Deltas mission in life (or any other airline) is not to provide a fare that everyone can
63 tayser : well, I lol'ed at the headline on The Age's website. Seems like they were going after the stereotype of ancient US airline hosties named Peggy Sue. So
64 MillwallSean : However the other airlines flying the same route apparently have gotten ok reviews for their Economy class despite having similar fares. Reviews bein
65 Post contains images Aviacsa737 : In other words, make it so only high middle class+ can fly, right?? Turn airline travel into something that only the rich can afford and price out th
66 jetfuel : I do SYD-LAX Y non stop often it's a simple answer 1. V Australia 2. Qantas 3. United - the lack of IFE does not bother me but UA's old seats are more
67 goldenstate : Just waiting for you to trot out your tired and patently false argument that commercial aviation in the US is at third world standards. I've done lon
68 AusA380 : This comment shows a total lack of understanding of the Australian Market, both domestically and internationally. Unlike the highly protected US dome
69 koruman : Not third world standards. The quote below refers to a third world carrier with far higher standards than any US carrier. In the USA the market seems
70 DLPMMM : Yet you don't seem to understand that in your desire for the very low fares you feel are your right as a "public good" lies the root of the poor serv
71 koruman : Yes, absolutely. That is the prevailing view down at this end of the world. Here in Australia I live in a country the same size as the 48 states of t
72 MaverickM11 : Well, if every US carrier was government owned things would be quite different. Just a few years ago with less competition on the route YOU WOULDN'T
73 incitatus : What does the development of HSR got to do with culture? Europe got both HSR, culture and Ryanair, I do not see the relationship.
74 MaverickM11 : You wouldn't have to worry about that since you'd never fly again once fares went back up.
75 tu154m : Just wondering, but I think I remember reading in these forums that the DL seats on the 777LRs are the same as Air Canada and Air New Zealand. Is this
76 BD338 : I don't have a degree in aviation management so I'll have to put this another way. LH recently claimed the A380 fuel burn was 3.8L/100km/per person.
77 koruman : Yes and no. Air New Zealand has a grossly superior Economy class product (in terms of both hard product, staff service, catering, unlimited free drin
78 jetlanta : Having flown both AF and KL long haul (747 Biz Class) each in the last two weeks I can say confidently that this is absolutely true In fact, I'd hone
79 Post contains images Aviacsa737 : So people who aren't rich like you, don't deserve to be able to travel by air or go on vacation? Air travel should be for the rich only? I too would
80 mayor : Some customers treat the employees the same way. And yet, you still can't find a job. And the biggest insult of all..................................
81 Post contains images Aviacsa737 : No they did not. But i managed to make more moderate arguments about why i believe re regulation should happen, in a professional well researched aca
82 mayor : I guess I should have stayed on and tried to get a job in customer complaints. According to you, they do nothing all day long because complaints are
83 panamair : I have been flying Delta since the Pan Am deal back in 1991, and frankly, one of the reasons I have come back time and again to the airline is becaus
84 Post contains images Aviacsa737 : Sorry that was badly worded, i should have said that in MY experiences which extensive though they may be i admit are nothing compared to others, I P
85 peanuts : Very telling... Socialist economics won't get you far, especially in the airline industry. Ask Aeroflot... The US is still the leader when it comes t
86 Post contains images Aviacsa737 : Im not chnging my mind. That was Communism BTW not Socialism. There is a difference.Strong government interventon or rgulation, be it through nationa
87 Viscount724 : That's not my experience on AC. And how are AC "beverages" LCC-standard? I'm not aware of any LCCs with a J class comparable to AC's longhaul product
88 Post contains images zkpilot : interesting analogy Kman... tend to agree... although that might be a little harsh on Toyota! The AC and DL business seats are a knockoff of the VS s
89 mayor : Sounds more like Ryanair, which is a European carrier, right?
90 koruman : The irony of these comments is that the whole point of this thread is that US airlines have inferior service standards, and this is because they oper
91 flyguy89 : Total BS, don't make such crass statements if, as you said, you haven't worked for an airline and have no first-hand knowledge. I've worked for a maj
92 CV880 : Have flown QF/AC/NZ to/fr Australia and they all compare about the same as US carriers....QF's cattle cars on domestic Aussie routes are nothing to w
93 DLMD90 : Second, the "meals" DL serves are absolutely wretched, even compared to the competition. On a recent PDX-AMS flight, again the choice for dinner was a
94 dynamicsguy : I'm not sure who you're quoting, but I wouldn't be jealous of vegetarians flying Delta. On my recent SYD-LAX flight the veg meal was plain steamed ri
95 767er : That is not entrirely correct. Air NZ have excellant connections ex BNE, MEL & SYD via AKL to LAX & SFO. The wait is only a couple of hours a
96 rwSEA : The meals in Business are bad, but making things worse is the fact that the menu hasn't changed in at least 2 years.
97 Post contains links jetfuel : http://www.airlinequality.com/StarRanking/4star.htm Simply Delta is a 3 star airline. If you want 4 star service fly a 4 star airline like V Australia
98 DLMD90 : I was recently on a DL flight and the FA told me they were rolling out all new F/C domestic and intl meals/service, has anyone else heard this? I sure
99 koruman : That is a very misinformed comment. Air New Zealand does not actively market TransPacific services from SYD via AKL, because there are too many non-s
100 airbear : Hi AusA380. I guess I needn't tell you or any other A.Netter who regularly read the SMH Sat. travel section - but for the benefit of everyone else ..
101 BD338 : Been that way in the airline industry since at least 1992 when I started flying regularly, I haven't seen any noticeable decrease or increase in any
102 rwSEA : The last couple of times I'd taken DL (or UA or whoever), there was at least a breakfast tray that included a warm croissant, a banana, and a cup of
103 Post contains images Aviacsa737 : Yeah, and unlike many people who do not trust government based on paranoia, or a few bad examples or experience, i DO trust Government to be more com
104 flyguy89 : No, you do not know this and neither do I. Even so, if prices rise and people aren't able to fly as often as they do now, what of it? Air travel is a
105 Post contains images mayor : Aye, there's the rub. Well, most costs for the airlines are higher than they were 30 years ago. Remember this........if it's government run, of cours
106 Post contains images MaverickM11 : That and he wants more service but he doesn't want to pay for it. He did say he was a socialist after all .
107 Post contains images Aviacsa737 : And there in lies the impasse. That statement is very much debatable, and comes down to just being ones politcal opinions and which system of economi
108 mayor : What makes it a public utility? Greyhound isn't, Amtrack actually isn't, Cab companies aren't. Actually, even if you look at it with your skewed view
109 ScottB : Have you dealt with the DMV, Post Office, CBP, permitting agencies, court system, etc. much? The concept of "customer service" is alien to most gover
110 Post contains images mayor : A good example of a Government owned airline and how efficient (or not) they were is Olympic, before they were privatized. This is what he wants all t
111 AusA380 : Not sure they have worked out how to cross the Pacific Ocean yet!
112 Aviacsa737 : Feel more than free then to vote for the political party which shall remain nameless then that is very much anti-government intervention. I will cont
113 mariner : I don't know how Qantas even comes into this, I've seldom seen a thread so hi-jacked. The thread is about one reviewer's opinion of a certain flight
114 ScottB : No, and it's not even clear that it is desirable to permit anyone who desires to relocate for work to do so. Many countries will not grant a resident
115 Aviacsa737 : The comparisons came about early in the discussion. Its inevitable to bring up QF when talking about anything SYD-LAX. Many of the comments are eithe
116 mariner : So its hard. I'm not even sure why this tiny review is even worthy of debate. And even if I might partially agree with your statement about compariso
117 Aviacsa737 : THAT is a tangent that, im not even sure where it came from, other than some one possibly even me said something and then i responded and it snowball
118 toobz : OMG...I cannot believe this. Let's set this straight. DL is no SQ. We ALL know that. Aviacsa, I understand you feel DL is crap. That's your right. How
119 Viscount724 : Are you serious? The US domestic market has been totally deregulated since the early 1980s..Any US airline can opeate any domestic routes they want a
120 Airvan00 : Isn't that his point? Why not allow a 100% owned foreign airline operate?
121 Viscount724 : Why should the US give foreign carriers the right to operate on US domestic routes when US carriers do not have the same rights in any other countrie
122 Post contains images cpd : Previously, you said the market was totally deregulated, but he's trying to point out this example. Wouldn't this be a form of regulation in its most
123 NYCAdvantage : if you have had so many bad experiences on international flights one after the other with DL, I am not going to doubt it. but one thing I am going to
124 767er : Well said. If I fly more than 5 hours I fly J. As an aside.. the most atrocious food I have ever had in J is on SQ and TG.
125 Aviacsa737 : I said it before; i ALWAYS treat airline employees with respect and politeness when i first arrive. If however in return i get a snarky attitude, sar
126 mayor : The market IS totally deregulated for the U.S. carriers. As you know, it was regulated, before, by the CAB, which didn't not have any regulatory powe
127 flyguy89 : As far as crews go, it always does seem to be hit or miss with US carriers on overseas flights, but that could possibly be attributed to the fact US
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