Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
UA/CO Merger-Hype Or Reality?  
User currently offlinetraindoc From United States of America, joined Mar 2008, 360 posts, RR: 0
Posted (4 years 1 week 2 days 18 hours ago) and read 9080 times:

As a OnePass Platinum with nearly 800,000 miles flown on CO, I have grave reservations about the up coming merger. The primary reason is that Jeff Smisek is an unknown. At least with the DL/NW merger, you had Richard Anderson who had already run an airline. I know that Smisek has been with CO for many years, but I don't really know what he is all about. It is not what he has said, but what has he really done at CO? Maybe he has done great things and I am just ignorant about them. I (and my wife) have been treated very well by CO, but I fear that will become a thing of the past.

When CO announced (summer 2009) that they were switching to Star Alliance, they also said that they would be aligning their FF program with UA to allow reciprocal benefits starting spring 2010. Well that has not come to pass yet! If they can't pull that off as promised, how can we expect them to accomplish the more difficult merger related tasks, i.e.; IT systems, personnel management, combining workforces, merging an ageing fleet, UA, with a much newer fleet, CO, etc.

It Is also important to remember that the majority of business mergers in the U.S. have never lived up to the hype. After the merger you usually see worse customer service, unhappy and stressed employees, and no substantial cost savings acheived, except by cutting personnel. The main beneficiaries of most mergers have been the senior management of the merging companies and Wall Street, not employees, customers or shareholders.

Perhaps someone with better knowledge of the situation could shed some light on the up coming merger. I would like to give the parties involved the benefit of the doubt. However, we all know who wins and who loses when Wall Street is involved!

48 replies: All unread, showing first 25:
 
User currently offlineikramerica From United States of America, joined May 2005, 21534 posts, RR: 59
Reply 1, posted (4 years 1 week 2 days 18 hours ago) and read 9036 times:

Quoting traindoc (Thread starter):
When CO announced (summer 2009) that they were switching to Star Alliance, they also said that they would be aligning their FF program with UA to allow reciprocal benefits starting spring 2010. Well that has not come to pass yet!

Tell me about it. I am waiting. I am UA Premier, but considering getting a CO status match from my DL status simply because CO and UA still haven't partnered on upgrades the way CO and NW used to.

Now, with the merger going through on Oct 1, maybe they will announce the immediate merging of all benefits, or automatic status in the other program starting February 1, etc., but it should have happened already.

As for Smiseck, I don't know, but Kellner wasn't really a great CEO anyway, so let's hope Smiseck has more "Gordon" in him...

As for who will benefit? West coast customers will benefit from this merger, regardless of what the ninnies in SF with their lawsuit are saying. Now, will places like NY benefit? Don't know. Ohio? Probably not. Denver? Again, probably not. But California flyers especially will benefit.

And my guess is that the "new UA" will still have Y+, so the CO planes will be reconfigured, and thus tall people like me will also benefit.



Of all the things to worry about... the Wookie has no pants.
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6584 posts, RR: 9
Reply 2, posted (4 years 1 week 2 days 17 hours ago) and read 8858 times:

Quoting ikramerica (Reply 1):
As for Smiseck, I don't know, but Kellner wasn't really a great CEO anyway, so let's hope Smiseck has more "Gordon" in him...

Agreed. Seems like a real nice guy, but not an effective CEO.



"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently onlineOA412 From United States of America, joined Dec 2000, 5295 posts, RR: 25
Reply 3, posted (4 years 1 week 2 days 17 hours ago) and read 8822 times:

Quoting traindoc (Thread starter):
It Is also important to remember that the majority of business mergers in the U.S. have never lived up to the hype.

And it's extremely unlikely that this one will live up to its hype either. DL/NW said they were undertaking a merger of addition. AA said that STL would remain a hub. Now CO/UA are saying that they are undertaking a merger of equals. It's all hype and nothing more. DL did make cuts as was expected, AA is in the process of winding down STL, and I seriously doubt that CO/UA will end up as a "merger of equals".



Hughes Airwest - Top Banana In The West
User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 4, posted (4 years 1 week 2 days 16 hours ago) and read 8747 times:

Quoting OA412 (Reply 3):
AA is in the process of winding down STL

That is a huge understatement, no? They are already down to hub only save LGA and DCA. How much more can they cut?



What gets measured gets done.
User currently offlineAIRBORNE1 From United States of America, joined Feb 2008, 99 posts, RR: 0
Reply 5, posted (4 years 1 week 1 day 18 hours ago) and read 8143 times:

I don't know what to say to this guy about Jeff. But I don know about the Ff programs. They have reciprocal benefits. You can accrue miles on each other, you can redeem miles on each other flts. You can now get upgrades with the highest level (not B/F) Every week a new benefit is announced.
As with everything, the public thinks these things happen overnite...bigger than baby steps are being taken, and we, at the ATO's can barely keep up. I wonder what this guy is wanting that he isn't getting??


User currently offlineAIRBORNE1 From United States of America, joined Feb 2008, 99 posts, RR: 0
Reply 6, posted (4 years 1 week 1 day 18 hours ago) and read 8136 times:

You asked and here is some answer's to the 800 mile fliiers.. I hope this helps.

I can tell you what I have personally observed about Jeff. First, he has been onboard since the Bethune days and lives and breathes our Go Forward Plan which has been in place at our company consistently for 15 years. He has been involved in every decision that has been made regarding routes, aircraft, personnel and contract negotiation - he is not a rookie. I think he is actually cut out of the Bethune mold more than the Kellner mold in that he makes very quick decisions after gathering all of the pertinent information, far more decisive than i observed with Gordon or Larry. He is an effective communicator and you can send him an email and he WILL respond to you, most of the time in less than an hour. Give it a try if you dont believe me - I guess the most important thing about Jeff is that not only is he a good manager, more importantly, he is an excellent leader and there is a big difference between the two He has a legal background and understands business. As far as being a CEO, it really does not matter whether you are a CEO of a shoe company or an airline, the basics of the job are all the same. Planning, organization, implementation, delegation and followthru. At the end of the day, it really boils down to "people skills" and Jeff has those in spades. Someone said what is to promise that he will even be around two years from now, I can assure you that Jeff has an ego just as anyone that is the CEO of a major corporation has. He did not spend 15 years in the wings learning the inner workings of an airline to get his shot in the hot seat and only be there for two yeears. This is his time in the sun and he will take full advantage of it to put together the largest airline in the world. Will he make mistakes along the way, no doubt but they will be mistakes of ommision not commission. I have full confidence in his abilities, his character and his commitment to make this merger work and work for the employees, the customers and the shareholders. Past performance is a pretty good indicator of future performance and I am confident that this company is in good hands with Jeff.

At the end of the day however, our airline is a team sport and the outcome will not be dependant upon one man, it will depend on all of the officer group all the way down to the most junior front line employee doing their jobs in a professional manner. This is not Jeff's company, this will be OUR company and WE will be the ones that either make us the premier airline in the world or just another company that flys planes from point A to point B. Sometimes I think people put far too much emphasis on the CEO and not enough on the roles that we will all have to play. One of the reasons that CO has consistently scored so high in customer satisfaction was not because of Gordon, it was because of a dedicated group of airport employees, inflight group and pilot group that decided that CO was going to be the best airline to fly. The big guys only provide the direction and the tools to do the job, WE are the ones that actually make things happen with the customers.


User currently offlineLAXintl From United States of America, joined May 2000, 25520 posts, RR: 50
Reply 7, posted (4 years 1 week 1 day 15 hours ago) and read 7853 times:

Quoting ikramerica (Reply 1):
As for Smiseck, I don't know, but Kellner wasn't really a great CEO anyway, so let's hope Smiseck has more "Gordon" in him...

Smisek has a legal background, and in many ways is primarily a numbers or factual man. Yes he might be personable but from what I gather he views many issues in more black and white terms. I believe (and know to a certain extent) that Kellner was more the emotional type and could run off with ideas, while Smisek was the more logical business thinker in the group.

Quoting ikramerica (Reply 1):
And my guess is that the "new UA" will still have Y+, so the CO planes will be reconfigured

Don't hold your breath. I hear there have been some lively debates and analysis ongoing regarding future configurations (CO 2 class vs UA 3 class), and future E+ has been questioned.

Quoting AIRBORNE1 (Reply 5):
very week a new benefit is announced.
As with everything, the public thinks these things happen overnite...bigger than baby steps are being taken, and we, at the ATO's can barely keep up

   Agreed.
Many of the FF changes being rolled out are CO's doing to better align generaly with Star carriers. Technically some of the radical overhauls can't even be talked about fully with UA due competitive issues until the merger closes.

Rome was not built in a day, and mergers don't occur overnight (I know, it took me nearly 6-years to fully work through an operational merger at a previous employer). I'd rather see ideas and concepts well thought out then be rushed through the grinder to only have to be reversed a short period later (=, the paint job & logo)



From the desert to the sea, to all of Southern California
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4287 posts, RR: 1
Reply 8, posted (4 years 1 week 1 day 7 hours ago) and read 7578 times:
Support Airliners.net - become a First Class Member!

Quoting traindoc (Thread starter):
When CO announced (summer 2009) that they were switching to Star Alliance, they also said that they would be aligning their FF program with UA to allow reciprocal benefits starting spring 2010. Well that has not come to pass yet! If they can't pull that off as promised, how can we expect them to accomplish the more difficult merger related tasks, i.e.; IT systems, personnel management, combining workforces, merging an ageing fleet, UA, with a much newer fleet, CO, etc.

Sure there have been changes.  

I'm a United 1-K and we've been kicked backwards to Premiers with all the extra privileges gone except our own web site inside Mileage Plus. I fly both airlines (try getting to El Paso or Laredo on United) and sometimes wind up doing multiple legs out of IAD on 50 seat Expressjet planes with upgrades not even available.

Recently, as a United 1-K, I was notified that on my upcoming DCA-IAH-ELP flights, I can "upgrade" to an extra-room row for an additional $57 or "upgrade" to first class for an extra $652-per-leg (which is more than I paid for my round trip).

But it's not *all* bad. On an evening IAH-DCA trip last month, we were granted **free** Direct TV when the air-conditioning on our 737NG broke down. No thought seemed to have been given to changing equipment on that 100-degree day, and in my seat in row 21, I was pretty much soaked in my own sweat.

United elites flying on Continental are pretty much treated like diseased untouchables -- people who must be punished because of their mere existence.


User currently offlineexFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 9, posted (4 years 1 week 1 day 6 hours ago) and read 7447 times:

Quoting LAXintl (Reply 7):
Smisek has a legal background, and in many ways is primarily a numbers or factual man. Yes he might be personable but from what I gather he views many issues in more black and white terms. I believe (and know to a certain extent) that Kellner was more the emotional type and could run off with ideas, while Smisek was the more logical business thinker in the group.

This raises a question - what do we know about the Smisek's team? It sounds like Smisek, as the "legal/numbers" guy, probably provided important balance to the more idea-driven Kellner. Are there members of the senior team providing balance to Smisek's more numbers-driven background?

Quoting kgaiflyer (Reply 8):
No thought seemed to have been given to changing equipment on that 100-degree day,

Is it possible there was no equipment available to change to?

On the other hand, why can't CO provide air-con from ground units at IAH? Seems to me that in a hot, humid environment like IAH that'd be pretty important.


User currently offlineFlyASAGuy2005 From United States of America, joined Sep 2007, 7004 posts, RR: 11
Reply 10, posted (4 years 1 week 1 day 6 hours ago) and read 7431 times:

Quoting exFATboy (Reply 9):
On the other hand, why can't CO provide air-con from ground units at IAH? Seems to me that in a hot, humid environment like IAH that'd be pretty important.

Conditioned air is SOP at the gate unless the unit was broke as well (what are the chances?). Not sure if you;ve ever flown on an a/c with a pack down or no air at all but it is misserable even at altitude. My very last time flying on COEx, there was no air on the a/c. As soon as we pushed from the gate (disconected ground air) the temperature inside the cabin rose very quickly. Luckily we seemed to have half a system going but it still wasn't enough. Everyone was wet getting off the plane...



What gets measured gets done.
User currently offlineCODC10 From United States of America, joined Jul 2000, 2415 posts, RR: 6
Reply 11, posted (4 years 1 week 1 day 6 hours ago) and read 7347 times:

Quoting kgaiflyer (Reply 8):
Recently, as a United 1-K, I was notified that on my upcoming DCA-IAH-ELP flights, I can "upgrade" to an extra-room row for an additional $57 or "upgrade" to first class for an extra $652-per-leg

You are eligible to stand by for a complimentary upgrade at the airport, which will be cleared based on your status (CO Pres Plat, CO Plat, UA1K, CO Gold, UA 1P, CO Silver, UA 2P). This is in effect currently but must be specifically requested at your point of origin. On October 1, it is rumored that full automatic reciprocal upgrades will take effect for CO and UA elites flying each others' metal.

As a UA 1K, you are also entitled to exit row and bulkhead seating on CO, complimentary. You should be able to call in and secure these seats now, but the website functionality is a bit behind.

Quoting kgaiflyer (Reply 8):
United elites flying on Continental are pretty much treated like diseased untouchables -- people who must be punished because of their mere existence.

Yeah, exactly.  


User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4287 posts, RR: 1
Reply 12, posted (4 years 1 week 1 day 6 hours ago) and read 7329 times:
Support Airliners.net - become a First Class Member!

Quoting FlyASAGuy2005 (Reply 10):
My very last time flying on COEx, there was no air on the a/c.

More fun was the COEx flight I was on a couple months ago that loaded -- then we all had to get off the plane again while they changed a flat tire.

Question: Wouldn't the captain have noticed such a thing on his walk-around?

[This is my last such comment -- lest this becomes a bashing thread]


User currently offlineSulley From United States of America, joined Jan 2010, 526 posts, RR: 3
Reply 13, posted (4 years 1 week 1 day 6 hours ago) and read 7315 times:

Quoting kgaiflyer (Reply 8):
United elites flying on Continental are pretty much treated like diseased untouchables -- people who must be punished because of their mere existence.
CO is just trying to make you feel like you're flying on United  

As for the COEx ERJ, yeah, I've experienced many of them without functioning AC... not fun if you're flying IAH-CRW/YYZ/JAX...

[Edited 2010-09-23 08:54:43]


In thrust we trust!
User currently offlinesldispatcher From United States of America, joined Mar 2007, 407 posts, RR: 0
Reply 14, posted (4 years 1 week 1 day 5 hours ago) and read 7189 times:

I think the whole merger roll out will be interesting to follow for sure.

Several have asked/discussed cross fleeting timelines. That will happen down the road. But I do believe that Aspen-IAH service was a preview of something more immediate that will and can occur without necessarily having scope worked out.........connecting the dots.

It would not shock me at all if ORD or DEN had some additions announced shortly after October first. My guess was that Aspen was getting too close to typical booking season and they couldn't hold out much longer...but that's just a guess.

I still feel that with route network, keeping E+, FF benefits, onboard hard product and intangibles of flight crews, etc....you are going to be looking at the combined carrier as the #1 carrier for a long time. I don't have to have nor do I feel that I deserve a first class seat everytime I fly, but I do appreciate the opportunity to get first class leg room in a coach seat (E+)..makes all the difference in the world.

AFter October first, it will be time to "Release the Kracken!"


User currently offlineDualQual From United States of America, joined Mar 2006, 773 posts, RR: 1
Reply 15, posted (4 years 1 week 1 day 5 hours ago) and read 7118 times:

Quoting kgaiflyer (Reply 12):
More fun was the COEx flight I was on a couple months ago that loaded -- then we all had to get off the plane again while they changed a flat tire.

Question: Wouldn't the captain have noticed such a thing on his walk-around?

Depending how tight the turn was the Captain (or FO) might have been doing the walkaround while boarding was occuring. It gets noticed, then it has to get called into MX, MX has to come out and look at it and decide if it is within limits or not. If it's not (as seems to be the case in this instance) they have to change the tire. Sometimes that can be done with people on, sometimes not. Depends on the airlines MX allowances and the airplane.


User currently offlineMadameConcorde From San Marino, joined Feb 2007, 10901 posts, RR: 37
Reply 16, posted (4 years 1 week 1 day 4 hours ago) and read 7030 times:

Quoting traindoc (Thread starter):
As a OnePass Platinum with nearly 800,000 miles flown on CO

United Million Miler 100K here and a rather loyal Mileage Plus member since 1990 long before Star Alliance existed.

Quoting traindoc (Thread starter):
they also said that they would be aligning their FF program with UA to allow reciprocal benefits starting spring 2010

I don't know what you mean by "aligning". If they give the same level to the CO flyers with 75K while the United folks need 100K to achieve it I think it will be extremely unfair. Let the 100K folks get the level and give those with 75K the Gold card (United 1P).

Quoting ikramerica (Reply 1):
the "new UA" will still have Y+, so the CO planes will be reconfigured

They might keep E+ on the United aircrafts though I highly doubt they will reconfigure the CO aircrafts with E+ seats.

Quoting kgaiflyer (Reply 8):
United elites flying on Continental are pretty much treated like diseased untouchables -- people who must be punished because of their mere existence.

I very much agree. I flew one Continental flight from Houston to San Francisco in 2010. It was a true disgrace. Old cabin look, unclean, bad FAs, bad seats, bad lighting and disastrous onboard service. We got treated like less than mucks. They did not seem to care who had what status. If this is what the new United (sorry Continental with the United name pasted on the aircraft) will be like, I will say NO THANKS.



There was a better way to fly it was called Concorde
User currently offlineCODC10 From United States of America, joined Jul 2000, 2415 posts, RR: 6
Reply 17, posted (4 years 1 week 1 day 4 hours ago) and read 6967 times:

Any elitism coming from either side is absurd. I've flown both extensively as of late and it is abundantly clear that both carriers are entirely interchangeable. Let's not let nostalgia get in the way of the reality that both carriers are completely on par with each other.

User currently offlineCaspian27 From United States of America, joined Mar 2005, 382 posts, RR: 0
Reply 18, posted (4 years 1 week 1 day 4 hours ago) and read 6908 times:

Quoting kgaiflyer (Reply 12):
More fun was the COEx flight I was on a couple months ago that loaded -- then we all had to get off the plane again while they changed a flat tire.

Question: Wouldn't the captain have noticed such a thing on his walk-around?

It was probably a flat spot on the tire. Sometimes on landing, a tire can scrape causing a flat spot. If the scrape goes down to the cord of the tire, odds are, it'll have to be replaced.

Probably what happened was the FO did his walkaround, told the CA about the tire, they weren't sure it needed to be replaced yet so they call mx. In the meantime, the gate agent starts boarding, mx shows up and decideds the tire needs to come off. Bingo, you've got to de-board.



Meanwhile, somewhere 35,000 ft above your head...
User currently offlineEA CO AS From United States of America, joined Nov 2001, 13612 posts, RR: 62
Reply 19, posted (4 years 1 week 1 day 3 hours ago) and read 6850 times:
Support Airliners.net - become a First Class Member!

Quoting traindoc (Thread starter):
As a OnePass Platinum with nearly 800,000 miles flown on CO, I have grave reservations about the up coming merger. The primary reason is that Jeff Smisek is an unknown.

Would you have the same reservations about CO if they weren't merging with UA? After all, Jeff Smisek would still be the CEO at CO were they staying solo.

I'm trying to get a handle on what your real concern is - the merger, or the CEO?



"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
User currently offlinesldispatcher From United States of America, joined Mar 2007, 407 posts, RR: 0
Reply 20, posted (4 years 1 week 1 day 3 hours ago) and read 6790 times:

Quoting CODC10 (Reply 17):
Any elitism coming from either side is absurd. I've flown both extensively as of late and it is abundantly clear that both carriers are entirely interchangeable. Let's not let nostalgia get in the way of the reality that both carriers are completely on par with each other

True wisdom...I'm expecting great things from this merger.


User currently offlinemysterzip From United States of America, joined Jul 2008, 168 posts, RR: 0
Reply 21, posted (4 years 1 week 1 day 3 hours ago) and read 6729 times:

Despite my reservations about mergers in general, it seems the Delta/NWA merger is actually beneficial. So far, Delta is doing pretty well for itself. Hopefully, it will be even better for CO/UA. I have confidence that it was the right decision to have most of the Continental team in charge of the new United. There is a reason why CO became the top US carrier. United ain't that bad either, but it continued to lose money for 8 years now AND was in bankruptcy twice.

Quoting kgaiflyer (Reply 8):
United elites flying on Continental are pretty much treated like diseased untouchables -- people who must be punished because of their mere existence.

One cannot imagine the horrors first-time discounted Y passengers must endure on CO.


User currently offlineWesternA318 From United States of America, joined Oct 2004, 5700 posts, RR: 24
Reply 22, posted (4 years 1 week 1 day 2 hours ago) and read 6678 times:

Quoting mysterzip (Reply 21):
One cannot imagine the horrors first-time discounted Y passengers must endure on CO.

Kinda how I was treated on UA as a first-timer back in 1998. Hence why I've managed to stay away from UA since then, and now with this merger, can stay away from them even more so.



Check out my blog at fl310travel.blogspot.com!
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6584 posts, RR: 9
Reply 23, posted (4 years 1 week 1 day 2 hours ago) and read 6660 times:

Quoting WesternA318 (Reply 22):
Kinda how I was treated on UA as a first-timer back in 1998. Hence why I've managed to stay away from UA since then, and now with this merger, can stay away from them even more so.

Quoting mysterzip (Reply 21):
One cannot imagine the horrors first-time discounted Y passengers must endure on CO.

My first times flying CO back in the mid/late 1990s were, um horrid actually whereas when I flew AA it was generally very good. These days it's a whole different ball game but I tend to only stick with DL and UA.



"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlineAADC10 From United States of America, joined Nov 2004, 2092 posts, RR: 0
Reply 24, posted (4 years 1 week 1 day 2 hours ago) and read 6562 times:

What hype? Do passengers have any real expectations from this merger? The only real benefit to frequent travelers is that there will be more destinations available on company metal. Some of the good and bad aspects of CO and UA will be combined or discarded but the real change will be limited.

The benefits to the company are not really in consolidation, since there is limited overlap. UA has a lot more "managers" than CO and a lot of them will be sacked and some overlapping administration will be eliminated but it will be a small savings compared to the size of the overall company. The real advantage is in corporate sales. Tilton commented during the initial merger press conference that the only people happier than he and Smiseck were the corporate sales team. Now the single airline could take passengers just about everywhere and it filled UA's giant hole in New York and smaller hole in Texas.

CO is generally considered to have better service than UA but not by a wide margin and anyone that has flown any airline often enough has their horror stories. It will just be more of the same. Your stopover might switch from ORD to IAH but there is little reason to think that the passenger experience would change significantly.


25 ikramerica : That would be a horrible move. They would lose many loyal FFs, as then in becomes only about the availability of free F upgrades for FFs. That makes
26 DeltAirlines : I still don't see how it would drive FFers away (this being said as a UA and a CO elite). What other airline that United is competing with offers a p
27 ikramerica : B6 offers more legroom in Y. No upgrade opportunity, but for a premier/silver, upgrades are rare anyway, and on a combined UA, likely more rare. WN o
28 UALWN : I am one of them. I have been 1P for ten years in a row, but because I tend to fly to/from big UA hubs (SFO and ORD) I have a hard time getting upgra
29 hiflyer : As another poster mentioned ECY+ and free F domestic upgrades are now avail for CO only Silver and Gold ...and it is on request by CO to UA and UA to
30 hohd : Recently CO announced that it will take up to October 2011 before the frequent flyer programs merge. Does it take this long.
31 United787 : You need to get your facts straight. 1. The new management team is about evenly matched between CO and UA executives. 2. United has been earning prof
32 ikramerica : All that matters in the interim is that if you are Mileage Plus Premier, it will be transparent to you when flying CO, as all benefits are applied. S
33 Post contains images kgaiflyer : And so was Continental -- in case you've forgotten.
34 kgaiflyer : Actually, Continental is not "in charge" of anything. The holding company has executives from *both* Continental and United. And the dynamics of the
35 mcdu : Just to keep this factual. CO= 2 BK filings, UA= 1 BK filing. If you truly believe UA has had 2 BK's can you provide a link and the dates they occurr
36 adambrau : Looks like UA Elites are now able to book ELR seats on CO for no extra charge, and some posters on FT have mentioned they have been upgraded to F whe
37 Post contains images kgaiflyer : Oh really? Not in my experience. I'm a United 1-K. When I booked DCA-ELP / ELP-DCA on September 19th, not only was I *not* able to book premium seats
38 copter808 : I'll second AIRBORNE1's comment about Jeff personally answering email. I have sent both he and Larry comments in the past and received prompt email re
39 adambrau : I think it just started in the last 2 days or so - if you didn't do the buy up then check back into your reservation and see if you can reselect. My
40 ncflyer : This merger, like most, is motivated by enriching the pockets of the incumbents, and to a lesser extent, all the bankers. Don't think for a minute boa
41 Antoniemey : You had one bad flight. Whoop-de-do. I've had at least one bad flight on every airline I've flown with more than once, and a couple on airlines I've
42 mysterzip : I apologize for the mistake - I meant to say Continental hasn't declared a bankruptcy in the roughest years that the U.S. airline industry has faced
43 Post contains images UnitedTristar : Very constructive, thanks for sharing! they would be foolish to get rid of E+, UA has said time after time after time that selling E+ seats makes the
44 LAXintl : But see here is the argument. Yes, United has monetized the existence E+ cabin with upsells from regular Y, while pitching it as a free benefits for
45 Post contains images UnitedTristar : have you heard anything about this or are you guessing? I didnt think that the airlines were working on this yet as they have not even decided who th
46 LAXintl : Remember since June, there have been some 20-odd integration teams at work. As they finish up their specific areas of work, recommendations are presen
47 Post contains images kgaiflyer : As long as it doesn't wind up like USAirways. Several weeks ago I flew LAX-PHL on US 025. When I selected seats online, I selected an extra-cost "Cho
48 FRAspotter : Ok, now that the merger takes effect today and by now most of us have seen the UA/CO 739ER pics when will UA begin their part in the rebranding? Such
Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Future Of Ch. 9 With UA/CO Merger posted Tue Sep 14 2010 20:19:10 by bcoz
Possible UA/CO Merger : Impact On Competitors posted Fri Apr 30 2010 01:26:34 by KFlyer
UA/CO Merger Talks Stalled/Possibly Off posted Mon Apr 26 2010 09:40:55 by Lufthansa411
UA/CO Merger: Impact On Airports posted Sun Apr 25 2010 22:18:51 by Moderators
UA/CO Merger: Impact On Alliances posted Sun Apr 25 2010 22:18:29 by Moderators
UA/CO Merger: Impact On Regionals posted Sun Apr 25 2010 22:18:08 by Moderators
UA/CO Merger: Impact On Employees posted Sun Apr 25 2010 22:17:45 by Moderators
UA/CO Merger: Impact On Fleets & Routes posted Sun Apr 25 2010 22:17:18 by Moderators
UA-CO Merger: Dominate NYC posted Fri Apr 23 2010 18:30:24 by rjpieces
UA/CO Merger Very Close To Announcement (NYT) posted Sat Apr 26 2008 13:28:59 by N104UA