Friday, 24 September 2010 05:40
Binter Canarias has been announced the winner of the European Regions Airline Association (ERA) Airline of the Year 2010/11 GOLD Award. The carrier has previously won three ERA awards, including the ERA GOLD Award in 2005.
Mr Pedro Agustín del Castillo, President of Binter Canarias was presented with the trophy by Mr Filippo Bagnato, CEO of Award sponsor ATR at the ERA annual Awards Dinner yesterday evening at the Catalunya Congress Centre in Barcelona, Spain.
The SILVER Award went to Greek re-launch carrier Olympic Air, while the BRONZE Award was won by Cimber Sterling of Denmark.
Binter Canarias impressed the judges for its team focus and strong brand – an airline totally in symbiosis with its market. It also won praise for its strong financial situation and remarkable positive growth in spite of the economic crisis in Europe, resulting from a clear business development strategy. Its standardised fleet was regarded as providing great operational and economic benefits. Finally, it was lauded for its innovation, focus on customer service quality, and its effective use of IT including social networks.
Silver winner Olympic Air was commended for having been re-launched by a passionate management team, led by ERA President Antonis Simigdalas, against a backdrop of a troubled past and an extreme economic crisis in Greece. Within two months of starting operations, the airline was operating 190 daily flights. It has also brought its major competitor, Aegean Airlines, to the negotiation table to agree a merger, currently awaiting approval.
Great to see Olympic Air getting awards so soon after re launch and good customer satisfaction feedback.