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What's With Air Transat?  
User currently offlineTeej13 From Canada, joined Feb 2001, 486 posts, RR: 0
Posted (13 years 6 months 1 week 4 days 18 hours ago) and read 1291 times:

What's the deal with Air Transat? How do they get away with constantly being late and offering crappy service?

13 replies: All unread, jump to last
 
User currently offlineAdria From , joined Dec 1969, posts, RR:
Reply 1, posted (13 years 6 months 1 week 4 days 13 hours ago) and read 1219 times:

And one more question.I saw a L-1011 Air Transat which came to Ljubljana during the Bush and Putin visit.Why did they need that plane?


User currently offlineNBC News1 From UK - England, joined May 2001, 324 posts, RR: 0
Reply 2, posted (13 years 6 months 1 week 4 days 13 hours ago) and read 1201 times:

CYKA:

You see, that's why I hate the Republican Party, because people like you DISCRIMINATE. Not only is there a tendancy to dislike people who aren't christian, white, males, most of you seem to think that less educated people deserve less (ie: they're too stupid to vote). But you are allowed to feel that way because this is America, and everything and everyone is allowed. Even stupid people.

ANYWAYS, back on topic.
I've never even been on Air Transat, so I wouldn't know. But the color scheme is cool!


User currently offlineNEFlyer From , joined Dec 1969, posts, RR:
Reply 3, posted (13 years 6 months 1 week 4 days 11 hours ago) and read 1175 times:

Air Transat? bah.

Half day delays and cancellations are VERY common among charter airlines. I don't know anyone in their right mind would fly with such as horrible carrier anyways.

You get what you paid for.


User currently offlineAirTransam From , joined Dec 1969, posts, RR:
Reply 4, posted (13 years 6 months 1 week 3 days 19 hours ago) and read 1155 times:

I heard from a reliable source that some of the tour operators that use TS r pulling out. Thats why the DUS route had been cancelled. They were able to get away with the delays and poor service because they operated ageing acft. They were able to offer dirt cheap airfare because of that. Now with high fuel prices and major maintenance work on the ageing fleet, the money is running out pretty fast! I wish them the best of luck though, they have been around for a long time.....would be sad to see another Canadian airline bite the dust.

User currently offlineBlueJet From United States of America, joined Jan 2001, 397 posts, RR: 4
Reply 5, posted (13 years 6 months 1 week 3 days 19 hours ago) and read 1155 times:

This may sound weird but last march I was in the Dominican Republic and saw the same L-1011 Air Transat at three different cities at different times. La Romana, where I got really close to the engine, Santo Domingo, and Puerto Plata. I asked one of the passengers who I was going through customs with and the flight had come from Montreal he said they were badd.

User currently offlineTeej13 From Canada, joined Feb 2001, 486 posts, RR: 0
Reply 6, posted (13 years 6 months 1 week 3 days 19 hours ago) and read 1148 times:

American politics aside..
What I just found to be incredible was the fact that in comparison with C3000 and Royal (back when they were full blown charters), TS was still a much less competitive product, yet prices were relatively the same. Especially now, considering that they posted a nice profit this past year...


User currently offlineAirtime From Canada, joined Jun 1999, 86 posts, RR: 1
Reply 7, posted (13 years 6 months 1 week 3 days 16 hours ago) and read 1130 times:

You guys mau say evrything you want about the service, but it is exactly the same as on Canada 3000. come on TS is a charter airline not Air Canada. Of course the seats are a bit cramped but if you want a pay a little more you can travel in Club Transat. Wich gives a fairly good service with wider seats and enhance meal etc. TS had delays but is really working in having this bad reputation away. I couls say that most of the passengers on my flights are happy about the service. I heard so many bad things about C3 and AC. It is sad but it depends of the crew you get. You may be on British Airways and have a terrible service.

the 310's have very nice seats, more comfortable.

as for the L1011 you say in Slovenia. TS is often used on White House trips. We transport the american press and some white house staff. If you haven't flown TS please don't say stupid things sbout the service. You should experience it yourself.

best regards
airtime


User currently offlineGo Canada! From United Kingdom, joined Jun 2001, 2955 posts, RR: 11
Reply 8, posted (13 years 6 months 1 week 3 days 15 hours ago) and read 1125 times:

the answer is that air transat are a pikey, second-rate airline who have a poor delay record even for a charter airline.

C3, royal and skyservice offer better service than air transat, im sorry but they are simply no good.



It is amazing what can be accomplised when nobody takes the credit
User currently offlineTeej13 From Canada, joined Feb 2001, 486 posts, RR: 0
Reply 9, posted (13 years 6 months 1 week 3 days 14 hours ago) and read 1113 times:

amen

User currently offlineAirBoyYVR From , joined Dec 1969, posts, RR:
Reply 10, posted (13 years 6 months 1 week 3 days 12 hours ago) and read 1106 times:

I must agree with Airtime that your experiece with any airline greatly depends on the crew.

As for Air Transat, most of their pessengers are holders of an organized/package tour of which carriage on Air Transat is part of. So if you book your holiday with XYZ Vacations and they happen to have a contract with TS, you have no choice but to fly TS!

Charter airlines usually dont have spare aircraft sitting around on the ramp, so when the delay happens, or when there is some sort of irregular operation anywhere in the system (even weather related), it takes a long time to recover from it. For example, you are flying from Vancouver to Cozumel. The plane that was supposed to operate that flight was first scheduled for Montreal-Vancouver leg. However, due to the snowstorm out east, the flight was cancelled. So, Air Transat finds itself with no aircraft in Vancouver, and subsiquently no aircraft in Cozumel for the return trip. This one delay will have a chain of delays following it, until the operation returns to normal. Meanwile you know whats happening at airports -- you have hundreds of pissed off travelers whose vacation time is being shortened or who cant get back home on time.

With the introduction of A310's and retirement of L1011's, TS's reliability should substantially improve.

Hope this helps!

Cheers -

AirBoy


User currently offlineTeej13 From Canada, joined Feb 2001, 486 posts, RR: 0
Reply 11, posted (13 years 6 months 1 week 3 days 11 hours ago) and read 1101 times:

Hopefully. If that's the case, they're cutting it way too close with the bookings then.

User currently offlineAC183 From Canada, joined Jul 1999, 1532 posts, RR: 2
Reply 12, posted (13 years 6 months 1 week 3 days 7 hours ago) and read 1086 times:

The charter mentality is different than scheduled. Charters book their flights with the assumption that passengers await the aircraft, thereby maximizing the use of their planes. Sked carriers put more space between flights because when flying a schedule the aircraft awaits the departure time. It's not uncommon to see charters depart as early as possible, in the same way that they sometimes depart so late - they leave when the plane is ready not when the passenger is. This is also why charter passengers are supposed to show up well in advance of flights, because schedules as such are approximate. Yes, the customer waits, but that's the price to be paid for cheap flights.

User currently offlineSpyderz From Canada, joined Apr 2001, 651 posts, RR: 0
Reply 13, posted (13 years 6 months 1 week 3 days 7 hours ago) and read 1087 times:

I've flown on Air Transat three times and they're not that horrible. Yes all my flights were delayed, but that is simply because their aircraft utilisation rate is high, and schedules are tight. What I heard AT is doing to cope with delay porblems, is put some old L1011's and their major hubs in case of an emergency. Air Transat offers cheap fares, and if you complain about the seats well move up into Club. The service is far more better up there, and when I used it, it only costed fifty dollars more for an A330 flight from Vancouver to Puerto Plata.

AT will continue to strive for their are receiving a monopoly in the charter business. Canada 3000/Royal are focusing on scheduled service leaving less aircraft avaliable for charter. Skyservices future is unknown, so if you don't like Air Transat, get used to seeing them for they will grow considerably (unless there's new competition).



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