lucianflyboy From St. Lucia, joined Jun 2005, 212 posts, RR: 0 Posted (3 years 10 months 5 days 17 hours ago) and read 3819 times:
Just spoke to a client of mine who flew BCN-JFK yesterday and he was sitting in 21B. He told me this female passenger boarded with a wheel chair and then two hours into the flight she walked up the the guy sitting in 20C and just started to sob, crying and became hysterical. He claimed not to know her and why she was crying.
The flight attendants tried to console her, gave her two seats next to each other and she kept crying and sobbing uncontrollably. The captain then came to the cabin and asked her again to gain her composure. He decided to divert to MAD and the lady was removed from the plane. While she was being removed he demanded to speak to someone in Arabic.
My client was interviewed since he was next to the whole thing. I checked the flifo and it shows 'JFK/OVR JFK TO MAD ETA1510 ACCT PAX ISSUE. PLAN DEPLANE AND CONTINUE '
I looked through around and couldn't find anything on this. Has anyone heard of such and incident?
CitationJet From United States of America, joined Mar 2003, 2438 posts, RR: 3
Reply 2, posted (3 years 10 months 5 days 16 hours ago) and read 3671 times:
"An American Airlines Boeing 767-300, registration N350AN performing flight AA-151 from Barcelona,SP (Spain) to New York JFK,NY (USA), was enroute at FL310 about 35nm west of Santiago de Compostela,SP (Spain) about 75 minutes into the flight when the crew decided to turn around and divert to Madrid,SP (Spain) due to a female passenger (43) who had attacked a flight attendant and another passenger. The airplane landed safely in Madrid about 80 minutes later, the unruly was taken into custody by Spanish police.
The airplane departed again after about one hour on the ground and is estimated to reach New York with a delay of 3 hours.
Spain's Guardia Civil said, that following the lack of a filed complaint by the flight attendant, the other passenger or the airline, the unruly passenger was later released."
The Aviation Herald is a great source of factual airline incident information.
According to the above link, a passenger on the flight reported the following:
"First, it was a female. I only witnessed a bit of it first hand but was able to get accounts from several people who witnessed various parts of it. I really hope that someone does press charges, but even if they don't for assault, I think she should get some penalties for diverting an entire plane.
Before boarding even began, she was arguing with people and didn't want to wait in line so she asked for wheelchair service. Then she didn't want to take the elevator but they wanted to make her since she requested the service. On the plane she was almost all the way in the back of coach and wanted a better seat because hers wasn't comfortable enough. As she was moving to the front of the plane she squeezed past the food cart knocking my food into my lap. They moved her to the demi-business class seats that the crew use, the ones that recline and all. They even gave her two so she had plenty of room. She still wasn't happy and apparently punched two people and shoved another.
She was speaking English to begin with but then said she couldn't speak English and would only talk in Hebrew but then left the plane speaking Spanish on her cell phone. She told someone that her sister had died and she was upset and on medication, but who knows if that is true.
All in all I am glad everyone is safe but this could have been averted easily by not letting a belligerent person on the plane to begin with. I don't know if it was the right move to turn the plane around but I do hope that she gets a ton of fines and hopefully some jail time.
The part that disturbs me is that when people took photos and video, the crew said it was illegal, collected cameras and deleted the photos. I know that you have to comply with instructions regarding safety, but I've never heard of a law regarding photos/video of crew and I KNOW that it is illegal for them to take your camera and delete photos. Not even police can do that without a warrant."
[Edited 2010-11-16 09:06:13]
Boeing Flown: 701,702,703;717;720;721,722;731,732,733,734,735,737,738,739;741,742,743,744,747SP;752,753;762,763;772,773.
B727LVR From United States of America, joined Jul 2008, 630 posts, RR: 0
Reply 3, posted (3 years 10 months 5 days 16 hours ago) and read 3632 times:
Quoting CitationJet (Reply 2): when the crew decided to turn around and divert to Madrid,SP (Spain) due to a female passenger (43) who had attacked a flight attendant and another passenger.
Wow... quite the contrast between the media outlet and what the thread starter's friend observed. I'm sure if she "attacked" someone, his friend would have said so, and two charges would be filed by the airline. For no charges to be filed, sounds like to me the reporter embellished they story some...
I'm like a kid in a candy store when it comes to planes!
DFWEagle From United States of America, joined Dec 2006, 1071 posts, RR: 9
Reply 4, posted (3 years 10 months 5 days 16 hours ago) and read 3555 times:
AA151 (BCN-JFK) did divert to Madrid on 15NOV to offload a 43 year old female Israeli passenger. She was very disruptive and unruly and ultimately attacked another passenger and a flight attendant. She was handed over to the police and the flight continued.
According to reports, it appears she was actually not physically disabled and demanded a wheelchair to board at the last minute simply because she did not want to wait her turn and was arguing with other passengers in the line. After take-off, she created a disturbance claiming her seat was too uncomfortable so the crew tried their best to calm her down by moving her to two empty seats in the small front economy cabin. Initially she was speaking English but then refused to speak anything but Hebrew and was extremely emotional with a lack of self-control.
flyfree727 From United States of America, joined Jul 2007, 658 posts, RR: 0
Reply 5, posted (3 years 10 months 5 days 16 hours ago) and read 3514 times:
Quoting CitationJet (Reply 2): the crew decided to turn around and divert to Madrid,SP (Spain) due to a female passenger (43)
Already that info is incorrect.
According to her passport, she is 33
After deplaned in MAD, it was reported she was abusive to the AA agents as well as Spanish authorities. She was denied furture travel on AA. My "gut feeling" is that perhpas she was denied boarding on LY and reaccomed on AA, as her ticket was booked/issued the day before by LY.
Quoting CitationJet (Reply 2): She still wasn't happy and apparently punched two people and shoved another.
Quoting CitationJet (Reply 2): The part that disturbs me is that when people took photos and video, the crew said it was illegal, collected cameras and deleted the photos