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Ryanair Challenges Spanish Court Over BoardingPas  
User currently offlinereadytotaxi From United Kingdom, joined Dec 2006, 3367 posts, RR: 2
Posted (3 years 11 months 1 week 5 days 5 hours ago) and read 6765 times:

http://www.bbc.co.uk/news/business-12253928

Currently the airline charges £40 for a boarding pass for those who have not printed out their own.  Wow!

Do it our way or it will cost you big time.
Can't belong before they charge for the lav onboard !


you don't get a second chance to make a first impression!
105 replies: All unread, showing first 25:
 
User currently offlinenonimaus From United Kingdom, joined Jan 2011, 82 posts, RR: 0
Reply 1, posted (3 years 11 months 1 week 5 days 5 hours ago) and read 6680 times:

On one hand I can see O'Leary's stance in that getting rid of airport on-site check in helps cut costs and this ruling goes against the current Ryanair financial model, but I still find it quite amazing how he gets away with stuff like this in the press. I'm wondering if a day will ever come when people decide that it isn't worth the hassle of playing Ryanair Roulette to save a bit of cash. There has to be a better way than this, right?

User currently offlineLHRBlueSkies From United Kingdom, joined Jan 2007, 493 posts, RR: 2
Reply 2, posted (3 years 11 months 1 week 5 days 3 hours ago) and read 6570 times:

Quoting nonimaus (Reply 1):
I'm wondering if a day will ever come when people decide that it isn't worth the hassle of playing Ryanair Roulette to save a bit of cash. There has to be a better way than this, right?

As long as you have the people who don't care about service and just want to fly for as little as possible, then they will keep filling the seats. Unless Ryanair has major incident, then it's doubtful people will let this put them off, unfortunately.

And yes, there is a better way, but it costs a few more £££, or $$$$$, or €€€€€!

I hate MOL and his cohorts, and the bus service that he has turned air travel into....at least Southwest do it with class!



flying is the safest form of transport - until humans get involved!
User currently offlineBMI727 From United States of America, joined Feb 2009, 15845 posts, RR: 27
Reply 3, posted (3 years 11 months 1 week 5 days 3 hours ago) and read 6527 times:

Quoting readytotaxi (Thread starter):
Do it our way or it will cost you big time.

Sure, but I don't see why that should be illegal.



Why do Aerospace Engineering students have to turn things in on time?
User currently offlinenonimaus From United Kingdom, joined Jan 2011, 82 posts, RR: 0
Reply 4, posted (3 years 11 months 1 week 5 days 3 hours ago) and read 6457 times:

Quoting LHRBlueSkies (Reply 2):
And yes, there is a better way, but it costs a few more £££, or $$$$$, or €€€€€!

The irony for me is that I've never managed to get a cheap fare with Ryanair; I've always been the sucker that ends up paying a fare nearly equivalent to a full service carrier (£90+) and making up for those that got the cheap deals. In contrast, I've never paid more than £80 for an easyjet flight...but my flights were late half the time  


User currently offlineGiancavia From Vatican City, joined Feb 2010, 1385 posts, RR: 0
Reply 5, posted (3 years 11 months 1 week 5 days 2 hours ago) and read 6372 times:

I've never understood any of the Nonstop whinging about FR on here.. I use them often.. get the service i pay for .. read all the print .. and seem to ALWAYS arrive on time or before time.. As an enthusiast all the FR 738's in every single airprot over and over is dull as hell but as an airline I cant complain about them .. thats after around 40 flights. I digress..

User currently offlinekl911 From Czech Republic, joined Jul 2003, 5309 posts, RR: 16
Reply 6, posted (3 years 11 months 1 week 5 days 2 hours ago) and read 6324 times:

Pfff, MOL is right, how difficult is it to print a boardingpass yourself? Wizzair charges 10 euro as well. If you dont have a printer your family or neighboars will have one, and if not we have internet cafe's. But most european have at least 2 PC's and a printer.

If all those kind of measures will bring the ticket price down im for it. You pay for what you need/use. If you dont need it you dont pay. Its so simple.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 7, posted (3 years 11 months 1 week 5 days 2 hours ago) and read 6306 times:

Quoting nonimaus (Reply 1):
I'm wondering if a day will ever come when people decide that it isn't worth the hassle of playing Ryanair Roulette to save a bit of cash

Roulette?? Are you suggesting that whether or not you check in online and print your boarding pass as required is down to luck? Are you suggesting that bringing overweight luggage or too many bags is down to luck? Are you suggesting that whether one bothers to read the rules and stick to them is down to luck? Gee, I guess I have just been extraordinarily lucky down the years eh? No, I have just bothered to stick to the rules and be slightly organised.

Quoting readytotaxi (Thread starter):
Can't belong before they charge for the lav onboard !

Congratulations on distracting the discussion from the issue at hand using tired, facile comments about paying for toilets before we have even got to the first reply.

Quoting BMI727 (Reply 3):
Sure, but I don't see why that should be illegal.

   Exactly. Don't like it? Don't trust yourself not to forget your boarding pass? Don't choose that airline. Quite simple.

Quoting Giancavia (Reply 5):
I've never understood any of the Nonstop whinging about FR on here.. I use them often.. get the service i pay for .. read all the print .. and seem to ALWAYS arrive on time or before time..

Wow, another one - maybe us 'lucky' people who always 'win' at roulette could form a club?

It seems that all this ridiculous approach from the Spanish courts will achieve is deny those foolish anough to not bring their boarding card travel altogether, for there will be no issuing of boarding cards at the airport, free or otherwise. I fail to see how that represents a victory for the consumer.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlinebjorn14 From Norway, joined Feb 2010, 3702 posts, RR: 2
Reply 8, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6239 times:

Quoting RussianJet (Reply 7):
Roulette?? Are you suggesting that whether or not you check in online and print your boarding pass as required is down to luck?

Well, I have booked FR flights and am quoted one price and then at the final step before paying a £50 "adminstravtive fee" magically appears.



"I want to know the voice of God the rest is just details" --A. Einstein
User currently offlineLJ From Netherlands, joined Nov 1999, 4478 posts, RR: 0
Reply 9, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6213 times:

Quoting RussianJet (Reply 7):

It seems that all this ridiculous approach from the Spanish courts will achieve is deny those foolish anough to not bring their boarding card travel altogether, for there will be no issuing of boarding cards at the airport, free or otherwise. I fail to see how that represents a victory for the consumer.

That would be illegal to according to the Spanish Courts as well.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 10, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6207 times:

Quoting bjorn14 (Reply 8):
Well, I have booked FR flights and am quoted one price and then at the final step before paying a £50 "adminstravtive fee" magically appears.

I would suggest that you need to read your screen more carefully. Even if what you claimed were true, and in around a hundred flight bookings with FR I have never seen such a fee (there certainly are taxes and charges most of the time, but that is somewhat different from what you describe), you still have the opportunity to pay or not - it is certainly not down to luck in any way, shape or form.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlinenonimaus From United Kingdom, joined Jan 2011, 82 posts, RR: 0
Reply 11, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6194 times:

Quoting RussianJet (Reply 7):
Roulette?? Are you suggesting that whether or not you check in online and print your boarding pass as required is down to luck? Are you suggesting that bringing overweight luggage or too many bags is down to luck? Are you suggesting that whether one bothers to read the rules and stick to them is down to luck? Gee, I guess I have just been extraordinarily lucky down the years eh? No, I have just bothered to stick to the rules and be slightly organised.

Woah there, I think you're taking an offhand remark *far* too seriously! If you want an honest answer, given all of the rules and exceptions that come as part of the Ryanair experience it really is easy to make a simple human error and be caught out. It's not that you're being willfully ignorant of their rules or foolish, because regardless of how much care is taken when traveling it's a perfectly realistic scenario to imagine someone forgetting or losing their printed boarding pass, turning up to the airport without it and being stuck with a hefty fee.

There are no prizes for being a model passenger; mistakes happen to us all and sometimes they can be resolved without the need for heavy penalties.


User currently offlinestevemchey From United States of America, joined Feb 2009, 370 posts, RR: 0
Reply 12, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6182 times:

Quoting bjorn14 (Reply 8):
Well, I have booked FR flights and am quoted one price and then at the final step before paying a £50 "adminstravtive fee" magically appears.

And at this point you have the opportunity to cancel your booking and go to another website. All you have lost is 3, maybe 5 minutes.


User currently offlineGBLKD From United Kingdom, joined Jan 2011, 345 posts, RR: 0
Reply 13, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6178 times:

Quoting Giancavia (Reply 5):
I've never understood any of the Nonstop whinging about FR on here.. I use them often.. get the service i pay for .. read all the print .. and seem to ALWAYS arrive on time or before time.. As an enthusiast all the FR 738's in every single airprot over and over is dull as hell but as an airline I cant complain about them .. thats after around 40 flights. I digress..

I agree with you 100%.

I flew FR in February last year, I took my wife and son for a day out to Belfast. We flew Stansted to Belfast City and it cost, for 3 of us return a grand total of £48! that's not each that's TOTAL!.

I'd never used them before and had read all of the FR bashing on various forums so wasn't expecting much in the way of service but I was very pleasantly surprised. The whole experience was effortless, stress free, and the staff were excellent. Nothing about the way FR treated my family and I resembled anything that the doom mongers and naysayers on the internet had written. I will fly FR again, the CEO might be an attention whore with some odd ideas but the front line service, in my experience, was way above my expectations.

As for the whole boarding pass thing I don't understand why people DON'T want to do it. We arrived at STN, took out our passes, went straight through security, had breakfast, then went to the gate in time to get in line to board the aircraft early enough to get a good seat. Damn sight better than lining up like sheep waiting to be sheared for up to an hour just to check in! Simplest and quickest airport experience I've ever had.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 14, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6107 times:

Quoting nonimaus (Reply 11):
Woah there, I think you're taking an offhand remark *far* too seriously!

Well, unfortunately with written words we can't hear your tone or know how seriously you make that particular comment. However, even accepting that you didn't mean it particularly seriously, repeated experience of threads about the airline show that plenty do seriously have such opinions as the one you expressed.

Quoting nonimaus (Reply 11):
If you want an honest answer, given all of the rules and exceptions that come as part of the Ryanair experience it really is easy to make a simple human error and be caught out.

That's where we differ. You have to check in online, print your pass, bring luggage within limits and be on time. That is it. If you only do these things, you will be fine. Having had plenty of dirt-cheap fares, I do not think it surprising or totally unreasonable that an airline operating on wafer-thin margins yet doing so successfully will have penalties to cover extra costs if they do not follow these simple but incredibly necessary steps, and also to deter people from not following their rules. I am not arguing that, being human beings, it would be impossible to make a mistake in these simple requirements, but when I fly FR I know I have to stick to the rules, and if I were silly enough to mess up then it would be my fault and my responsibility.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineGBLKD From United Kingdom, joined Jan 2011, 345 posts, RR: 0
Reply 15, posted (3 years 11 months 1 week 5 days 1 hour ago) and read 6088 times:

Quoting RussianJet (Reply 14):
That's where we differ. You have to check in online, print your pass, bring luggage within limits and be on time. That is it. If you only do these things, you will be fine. Having had plenty of dirt-cheap fares, I do not think it surprising or totally unreasonable that an airline operating on wafer-thin margins yet doing so successfully will have penalties to cover extra costs if they do not follow these simple but incredibly necessary steps, and also to deter people from not following their rules. I am not arguing that, being human beings, it would be impossible to make a mistake in these simple requirements, but when I fly FR I know I have to stick to the rules, and if I were silly enough to mess up then it would be my fault and my responsibility.

Nail....head......

I even decided that having done all of that I would keep my on-board spending down too. Sure I had to buy my aeroplane mad son the desktop 738 model (he gets one on every flight as a souvenir, you can't go in his bedroom without ending up with a winglet in your earhole or a v-stab up your nose) but that's where I drew the line. Don't want to pay a fiver for a drink? get a bottle of water or diet coke from WH Smiths after you've gone through security.


User currently offlineexFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 16, posted (3 years 11 months 1 week 4 days 22 hours ago) and read 5940 times:

I've read stories from several different sources on this - besides the BBC article linked to in the OP, I found reports on CNN International, RTE, the Daily Telegraph, and the Sydney Morning Herald (via AFP).

None of the reports indicate what "international law" has been broken, or even what level of international law has supposedly been broken - EU? ICAO treaty?

The key quote from the judge is (appears in several of the articles):

"'the normal practice over the years has been that the obligation to issue the boarding card has always fallen on the carrier.'

which, in the absence of citation of the actual law being broken, sounds to me like she's basing her finding on traditional business practice, not a specific law or EU regulation. I don't know if Spanish legal custom allows traditional practice to set an enforceable precedent in the absence of specific legislation.

Now it's entirely possible that she did cite a specific law and the press reports aren't picking up on it - unfortunately my Spanish is only good for ordering dinner, so I can't check the Spanish media.

Has anyone found a better report, or any actual law that requires provision of "travel documents"?

If the ruling is based on Spanish law or custom and not EC regulation or enforceable treaty, it will only apply outside Spain in countries that would allow Spanish precedent to apply in their courts. If it turns out to be based on treaty, unless the requirement is pretty specific it could be interpreted differently in different Ryanair markets.

And if the ruling is upheld, could Ryanair comply by simply providing a way for the customer to print their own boarding pass at the airport? A single kiosk position with a computer restricted to only accessing the Ryanair website and a cheap printer might be sufficient.

Quoting LHRBlueSkies (Reply 2):
I hate MOL and his cohorts, and the bus service that he has turned air travel into....at least Southwest do it with class!

"LCC"s in the US aren't really comparable to European "ULCC"s, the level of service is much closer to network carriers and, in many aspects, actually better....but at the same time, the price spread between US network and non-network carriers is smaller than the European model generally provides, particularly for advance purchase. Only Spirit comes close to the European "ULCC" model.

And there are many aspects of Southwest I'd hesitate to use as being done "with class". "Bingo Boarding" may be efficient, but it's hardly "classy".


User currently offlineDocLightning From United States of America, joined Nov 2005, 20374 posts, RR: 59
Reply 17, posted (3 years 11 months 1 week 4 days 22 hours ago) and read 5919 times:

Quoting bjorn14 (Reply 8):

Well, I have booked FR flights and am quoted one price and then at the final step before paying a £50 "adminstravtive fee" magically appears.
Quoting stevemchey (Reply 12):

And at this point you have the opportunity to cancel your booking and go to another website. All you have lost is 3, maybe 5 minutes.

And yet that doesn't change the fact that it's bait-and-switch, which is illegal in the USA and that it's also false advertising, which is illegal in the USA.


User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 18, posted (3 years 11 months 1 week 4 days 22 hours ago) and read 5894 times:

Quoting DocLightning (Reply 17):
And yet that doesn't change the fact that it's bait-and-switch, which is illegal in the USA and that it's also false advertising, which is illegal in the USA.

It would be if it were as initially described Doc, but it really isn't like that. When you search for prices it states whether or not the main taxes and charges are included, and on the same page says that other optional charges are not included. Also, there are links to terms and conditions everywhere. Finally, there is no " £50 "adminstravtive fee"" as mentioned by our friend Bjorn14, as proven by the list of fees available on the website - it simply does not exist. So, unfortunately, it is clearly a case of huge exaggeration.



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineWoof From , joined Dec 1969, posts, RR:
Reply 19, posted (3 years 11 months 1 week 4 days 22 hours ago) and read 5882 times:

Quoting DocLightning (Reply 17):
And yet that doesn't change the fact that it's bait-and-switch, which is illegal in the USA and that it's also false advertising, which is illegal in the USA.

As FR don't fly to or within the USA, what is your point? I've flown many (50+) FR flights and they have been little different than many others, although nearly always way cheaper.

I recently tried to book myself, my wife and my daughter on BMI though but gave up. If found their website every bit as bad in terms of 'hidden' and extra charges as people claim about FRs. Eventually booked the exact same tickets on the exact same flights, with reserved seats, on the AF website for less.


User currently offlineAWACSooner From United States of America, joined Jan 2008, 1988 posts, RR: 1
Reply 20, posted (3 years 11 months 1 week 4 days 21 hours ago) and read 5822 times:

Quoting nonimaus (Reply 4):
The irony for me is that I've never managed to get a cheap fare with Ryanair; I've always been the sucker that ends up paying a fare nearly equivalent to a full service carrier (£90+) and making up for those that got the cheap deals. In contrast, I've never paid more than £80 for an easyjet flight...but my flights were late half the time

If abiding by the rules that FR and EasyJet (and the other European LCC's) isn't your cup of tea, you have plenty of other options. I'm taking my wife on a post-deployment vacation to Europe in late March-early April...when it came time to purchase a ticket from London to the Dusseldorf area, we had plenty of options on the LCC carriers (FlyBE, Ryanair, EasyJet, etc.)...we paid the extra (about $30 each) to fly SAS from LHR to DUS via ARN...cause we didn't want to end up getting nailed for extra fees that I may or may not have missed.


User currently offlineGiancavia From Vatican City, joined Feb 2010, 1385 posts, RR: 0
Reply 21, posted (3 years 11 months 1 week 4 days 20 hours ago) and read 5782 times:

Quoting Woof (Reply 19):
I recently tried to book myself, my wife and my daughter on BMI though but gave up. If found their website every bit as bad in terms of 'hidden' and extra charges as people claim about FRs. Eventually booked the exact same tickets on the exact same flights, with reserved seats, on the AF website for less.

And from what I hear you have no idea whether its BMI or BMIbaby.. big difference.. big fail.


User currently offlineAeroWesty From United States of America, joined Oct 2004, 20822 posts, RR: 62
Reply 22, posted (3 years 11 months 1 week 4 days 20 hours ago) and read 5739 times:

I think MOL is missing a trick here. How hard would it be to situate a kiosk at the airport where you can print your own boarding pass for a small fee, such as €2 - €3, and make it up in volume from many rather than as a penalty from a few? That's actually customer-positive and should be revenue positive as well. Heck, some people would probably buy one just as a souvenir.

Quoting RussianJet (Reply 14):
You have to check in online, print your pass, bring luggage within limits and be on time. That is it. If you only do these things, you will be fine.

LOL, FR should put that as a pop-up that you have to click through before buying a ticket.   



International Homo of Mystery
User currently offlineRussianJet From Belgium, joined Jul 2007, 7719 posts, RR: 21
Reply 23, posted (3 years 11 months 1 week 4 days 19 hours ago) and read 5732 times:

Quoting AWACSooner (Reply 20):
cause we didn't want to end up getting nailed for extra fees that I may or may not have missed.

I have to say that I find that statement quite amusing. There are no extra fees that you can 'miss'. You opt to buy the ticket at the price shown or not, and that is it. You don't turn up at the airport and have someone leap out on you and say "oh by the way, you also have to pay 'x' fee and 'y' fee that you never knew about. Like almost any airline, you'll be in trouble if your bags aren't within limits. The limits aren't generous. That's it really. What exactly did you suppose you might be stung after purchase with that you could have 'missed'?



✈ Every strike of the hammer is a blow against the enemy. ✈
User currently offlineDocLightning From United States of America, joined Nov 2005, 20374 posts, RR: 59
Reply 24, posted (3 years 11 months 1 week 4 days 19 hours ago) and read 5684 times:

Quoting Woof (Reply 19):

As FR don't fly to or within the USA, what is your point?

Because both practices are, IIRC, illegal in the EU, as well.

FR makes a fair amount of its money by deceiving passengers (yes, it's deceit. The fact that they disclose it in the small print doesn't make it any less deceitful).

That said, they seem to be growing. How I don't know, but I guess it goes to show that free market competition doesn't necessarily improve service.

As for me, you will never catch me on an FR flight.


25 RussianJet : Which part/parts in particular? It's not just in small print, it's for the most part in fairly large print, and then with a breakdown prior to paymen
26 Post contains links AeroWesty : I found this site while researching intra-European flights recently: British Airways Value Calculator Is there anything on this list, or missing from
27 Lufthansa747 : That really says it all. I had 1.1kg overweight in my hand luggage and they make me do what monkeys do in a zoo because I'm "WAY OVER". I threw thing
28 RussianJet : It does indeed - a perfectly simple requirement that should not be beyond anyone who takes slight care. Your fault. Rant all you like, had you not be
29 DocLightning : For one thing, the "non-optional" fees. Like the fact that you have to pay a fee to check in online OR in person. Or the fact that there's a fee just
30 AeroWesty : Still, there should be some leniency. Not all airport scales are always calibrated accurately, and it's difficult to constantly be weighing one's lug
31 AeroWesty : But the word 'deceit' means engaging in tricksterism, fraud, or intent to mislead. If the costs are disclosed somewhere, even if not included in the
32 Lufthansa747 : You dont take slight care when you are at an airport 6000 miles from your home. Yes no problem, none here too, I dumped half of the stuff on an airpo
33 DocLightning : A "reasonable person" upon seeing an advertised "airfare" would assume that "airfare" is the price of transport. It is not standard business practice
34 Post contains links BuyantUkhaa : The EU is very concerned about consumer rights and is monitoring it (every 2 years?) through "sweeps": http://ec.europa.eu/consumers/enforc...ep/fina
35 1stfl94 : I don't see how its deceit when quite clearly, when you book a ticket with FR you see the full price, including the charges BEFORE you give them any
36 EDICHC : I'm probably regarded by some here a a bit of a BA 'basher" on here, (Yes I have issues about the conduct of their senior management over the years)
37 Giancavia : But their way of operating sees them with a tonne of new planes and a s*** load of money, Like it or not they are running a business very well. The o
38 Quokka : May be a bit simplistic but if you can not get on the plane without a boarding pass, the boarding pass should be included in the fare. A boarding pass
39 r2rho : One thing to note is that this local judge's ruling is not final. It has no practical consequences whatsoever. It has however stirred up a debate. I a
40 Quokka : Really? The previous model assumed all costs were included in the basic fare, other than Government taxes and charges that were itemised seperately a
41 wexfordflyer : This is FR all over. You have to know how to play their game and you will get cheap air travel. If not then you won't. Seemples. I fly them regularly
42 RussianJet : Source please. NEVER have total charges I have seen ever come to even near 100, so 150 sounds wildly exaggerated. You don't? Well, at least you admit
43 AeroWesty : Well I gave you the opportunity to review a simple list of charges to identify which were deceitful or missing and all you've come up with are genera
44 Aesma : The EU regulators did in fact take care of this, there are no more advertising for 0, 1 or 9€ fares by Ryanair, unless they really cost that or clo
45 LJ : This is incorrect. The judge referred to the Warsaw convention for its ruling. The main reason is as Quokka mentioned: The Warsaw convention seems to
46 vam : Do we have an agreement that you need a boarding pass to get on your flight? Ryanair will charge you 6 GBP/EUR to print it at home or 40 GBP/EUR to g
47 ammunition : If the issue is the extortionate 40 £/€ then why not reduce it to 10, they would more than likely have more passengers who would leave it obtain at
48 AeroWesty : If FR discloses the charge in the booking process then the headline price is merely misleading. If after you bought your ticket then were presented w
49 planesailing : Me neither, and I am a shareholder!! Even if you do not have a printer, you can get one cheaper than the fine for going to the airport without a prin
50 readytotaxi : Sorry, did not mean to offer an opinion in a public forum.
51 Viscount724 : Obviously not many people share your views or FR wouldn't be the largest intra-Europe carrier.
52 AeroWesty : As stated before, it's simply not always possible to weigh a carry-on to the nth degree. While I'm sure that you take your job seriously, as you shou
53 vfw614 : If it is not lawful, you can read and agree on T&Cs but they are still void. If you put illegal stuff into a contract and make someone agree to i
54 planesailing : I am not sure how it is like a Monty Python sketch? The ticket is your right to carriage, much like you receive a bus or train ticket. However, due t
55 AeroWesty : No, a passenger does not surrender anything in relation to the ticket. Conventions, treaties, laws and conditions of carriage regarding air travel ar
56 Post contains links planesailing : Yes I am quite aware of that. The EU however are fully aware of FR's business practices and as yet, none of this "so called unfairness" has been test
57 planesailing : But I am not saying that. You surrender your ticket in a litteral, physical, paper sense for a boarding card. Try getting through security with a tic
58 RussianJet : Alas no, I wouldn't. I have been dealing with them on a daily basis for years now, and virtually nothing surprises me anymore. That said, it is certa
59 AeroWesty : It's already been established that the charge was set to punitive fee levels. Nope, still not right. In the days of paper tickets, you surrendered a
60 planesailing : Amen to that! Sometimes I think I have seen it all, only to be amaze the next day! By one, single, Spanish judge. Who has the right to say whether FR
61 Post contains links AeroWesty : You've just being silly now. It took less than 3 minutes to find the foundation of the fee. http://www.businesstraveller.com/new...arge-A-pound-40-fo
62 RussianJet : Certainly in the UK you need a valid boarding pass to go through security, regardless of which airline you are flying. Whether this is true across th
63 planesailing : That shows nothing apart from their move is to stop passengers arriving at the airport for their check in and boarding card issue. We already knew th
64 AeroWesty : Thanks, good to know for reference in the future.
65 Post contains images keegd76 : You won't be doing that again anytime soon given that FR pulled out of BHD last October. The only airport in NI that FR flies to now is LDY on the no
66 vfw614 : There have been cases in Germany. E.g. on the credit card fee.
67 Giancavia : So many people bitter@success stories.. sometimes you wonder if they would prefer airlines run poorly, making losses all the time just to make up for
68 Post contains links exFATboy : I started writing this about six hours ago and got distracted, so apologies if I've repeated other poster's points... Thank you...but where did you se
69 Post contains links signol : You are aware that SAS offer an LCC-style Buy on Board policy? We've done this before, I drew up a list: (admittedly May 2010, but their route networ
70 Giancavia : ^ Nicely done.. Notice when people bring out the facts all the FR bashing dies away because the reality is they do nothing wrong. They provide a servi
71 RussianJet : Indeed, but let's face it - no FR-related thread would be complete without someone alluding to the frequently disproven myth of every FR destination
72 GBLKD : I know but they have a pretty comprehensive network if I want to take the wife for a weekend away somewhere for a good price. We live pretty much the
73 sbworcs : But whilst you do not have to pay to actually use the prepaid card on the Ryanair website it is my understanding that most it not all of these prepai
74 signol : Yes, but the ones you can buy in WH Smith charge a flat £2 / £3 something for the card at purchase. Nothing more to pay, regardless of how many tim
75 escapehere : Well, there's no harm in asking. Plus, people probably expect it because in reality if you are slightly over (i.e. 10-15%) most airlines won't genera
76 escapehere : But it's not a Europe-wide rule is it? I flew from KEF to CPH before changing to another flight that required me re-checking my bags. At KEF my bag w
77 sbworcs : Did not know that - thanks for the information.
78 Post contains links LJ : It was mentioned in a previous thread ( FR And Spanish Court Veredict (by migair54 Jan 14 2011 in Civil Aviation)? ) about this subject (which unlike
79 Aesma : Criticizing is not bashing. Yes Ryanair provides an interesting service for a good price. I never used them because I happen to live just next to the
80 exFATboy : Thanks, I didn't see that thread. After reading the El Mundo article (in Google translation, which seems to work fairly well), it does look like the
81 flyboy_se : No point in calling someone an idiot when they are doing their job. You say it is only 1.1 kilo, but where do you draw the line? The next person will
82 RussianJet : Exactly. Particularly when that so-called 'idiot' is required to do as instructed, whether they like it or not.
83 dc9northwest : Oh yeah, like the hidden costs on both Spanair and AirEuropa tickets I bought a couple of months ago. Each had 5 or 10 Euros per segment credit card
84 escapehere : That depends on if they're breaking the law. If a company is breaking the law statements like "don't like them, don't fly them!" are not applicable.
85 nonimaus : Whilst you are right in the literal sense of about 130 of the airports on the list being primary airports for the cities served it's not quite the wh
86 Giancavia : lol so how is this FR's fault.. if they are the only airport in the area how can they be secondary, The people should be thankful they have useful ai
87 vfw614 : The numbers game is quite unhelpful - let me provide you with a list as well: These are the 30 largest European "primary" airports (i.e. if a city is
88 Giancavia : "30 large primary airports" is irrelevant... The point being made was 130 of 150 were the main airport for the city being served and not 200 miles in
89 nonimaus : I'm not claiming fault with Ryanair themselves on this particular issue, I'm just pointing out that any assertion made by others that they don't just
90 vfw614 : To make a claim that Ryanair serves primary airports makes only sense if you look at cities that actually have primary and secondary airports. Anythin
91 Giancavia : I dont get it... the statement is correct just because it doesnt fit into your little formulae doesnt mean they dont. Since when does there have to b
92 Giancavia : Gotcha.. Think now I'm going to phone MOL and ask for some pay for defending his airline over and over!
93 Burkhard : Before I can start booking with FR, I have to agree on the small prints, and these clearly say that I have to check in online and have to print out my
94 vfw614 : The list began with: So what are the secondary airports for the 130 other cities that Ryanair has chosen not to serve in favor of those 130 main airpo
95 PanHAM : Yes Burkhardt, a contract is a contract but not everything that is written into that contract must be honored. Contracts are written by lawyers to be
96 escapehere : No. In most developed countries, if not all, contract law does not override statutory law. If the law says, for example, that all advertised fares mu
97 Giancavia : Definitions of primary on the Web: * of first rank or importance or value; direct and immediate rather than secondary; Definitions of main on the Web
98 nonimaus : Good luck with that, I suspect he'd argue the definition the term "defending" 'til he's blue in the face rather than pay money out...and speaking of
99 babybus : I think it is good that FR challenge this ruling merely for the point of legal clarification. If there is some international law saying that carriers
100 Pihero : FR doesn't do that *for clarification*, but to stall a possible EU-wide application of that verdict. Beauvais- Tillé, which they have the cheek to c
101 Post contains images goldorak : It's even worse than that Pihero. Vatry is 212 km from Paris ! FR is in fact marketing Vatry as "Paris-Disney" , Disney being at 180 km from Vatry. I
102 Viscount724 : CIA is much closer to the center of Rome than FCO.
103 vfw614 : May I suggest you read the whole thread to get an idea what this sub-discussion is about?
104 RussianJet : Nobody? Maybe not specifically, but the point is that people consistently trot out the tired argument of FR flying to airports 'in the middle of nowh
105 vfw614 : This is getting funny. If I have my math correct, it is 14:1 for the other camp when looking at the European cities that have a "primary" and a "Ryana
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