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Will The New UA Offer Free Meals On Domestic Flts?  
User currently offlineUnited Airline From Hong Kong, joined Jan 2001, 9168 posts, RR: 15
Posted (3 years 6 months 2 weeks 5 days 11 hours ago) and read 10816 times:

Will the new UA offer free meals on domestic flights?

Continental offers free meals on domestic flights from what I heard. What food do they offer? Hot meals?

I mean for economy class flights

88 replies: All unread, showing first 25:
 
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5774 posts, RR: 11
Reply 1, posted (3 years 6 months 2 weeks 5 days 10 hours ago) and read 10779 times:

No, they won't.

Quoting United Airline (Thread starter):
Continental offers free meals on domestic flights from what I heard

No, they don't.
Free meals at mealtimes went away in October.

Since both carriers seem perfectly happy to charge for food on 6+ hour legs NYC-LAX, I certainly don't expect that to change... ever.


User currently offlinekoruman From , joined Dec 1969, posts, RR:
Reply 2, posted (3 years 6 months 2 weeks 5 days 10 hours ago) and read 10744 times:

Continental abolished meals in coach four months ago.

Hawaiian is now the only remaining carrier in the USA whose flights meet the standard we internationally call full-service.

Every other carrier - UA, US, CO, AA, DL et al - is now a low service quality carrier.


User currently offlineArt at ISP From United States of America, joined Jan 2001, 181 posts, RR: 1
Reply 3, posted (3 years 6 months 2 weeks 5 days 9 hours ago) and read 10611 times:

As stated above, CO did away with free meals in October...although I thought they were still free over a certain flight time--but I could be wrong.

I will say that CO's selections are somewhat better than UA's and since they still own Chelsea Kitchens, I'd expect the CO menu to survive (keeping it in house).

It will be interesting to see how this all shakes out, but I'd imagine from a customer and business standpoint this makes the most sense.


User currently offlinegoldenstate From United States of America, joined Feb 2010, 573 posts, RR: 4
Reply 4, posted (3 years 6 months 2 weeks 5 days 8 hours ago) and read 10531 times:
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Quoting koruman (Reply 2):
Hawaiian is now the only remaining carrier in the USA whose flights meet the standard we internationally call full-service.

Every other carrier - UA, US, CO, AA, DL et al - is now a low service quality carrier.

You seem to have confused no-frills service with product debundling. Of all the airlines you mentioned, HA is the only one without an expansive domestic network in which it faces heavy LCC competition. Definitely an interesting commonality with some of the airlines which I imagine would meet your arbitrary and vague standard for international recognition as full service.

But let's see how non-US markets evolve over the next ten years. I think there will be many changes....


User currently offlineFWAERJ From United States of America, joined Jun 2006, 3741 posts, RR: 2
Reply 5, posted (3 years 6 months 2 weeks 5 days 7 hours ago) and read 10439 times:

Quoting Art at ISP (Reply 3):

As stated above, CO did away with free meals in October...although I thought they were still free over a certain flight time--but I could be wrong.

Still free on flights over 6 1/2 hours (mostly Hawaii flights).
http://www.continental.com/web/en-Us...ravel/inflight/economy/dining.aspx

As UA does not serve complimentary meals to Hawaii, even on ORD-HNL, I will be interested to see whether UA or CO policies win out. PMDL offered free meals on most Hawaii flights, but PMNW was BOB to Hawaii. Post-merger, the DL policy won.



Primary Airport: FWA/Alternate Airport: DTW/Not employed by the FWACAA or their partners
User currently offlineN801NW From United States of America, joined Jul 2004, 744 posts, RR: 1
Reply 6, posted (3 years 6 months 2 weeks 5 days 7 hours ago) and read 10431 times:

Quoting FWAERJ (Reply 5):
As UA does not serve complimentary meals to Hawaii, even on ORD-HNL, I will be interested to see whether UA or CO policies win out. PMDL offered free meals on most Hawaii flights, but PMNW was BOB to Hawaii. Post-merger, the DL policy won.

PMCO goes to BOB on EWR-HNL and IAH-HNL on 03/01/2011.


User currently offlineFWAERJ From United States of America, joined Jun 2006, 3741 posts, RR: 2
Reply 7, posted (3 years 6 months 2 weeks 5 days 7 hours ago) and read 10371 times:

Quoting N801NW (Reply 6):
PMCO goes to BOB on EWR-HNL and IAH-HNL on 03/01/2011.

Drat. I was hoping that they would do the inverse and make ORD-HNL and DEN-HNL free meal flights.



Primary Airport: FWA/Alternate Airport: DTW/Not employed by the FWACAA or their partners
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6584 posts, RR: 9
Reply 8, posted (3 years 6 months 2 weeks 5 days 6 hours ago) and read 10303 times:

Quoting N801NW (Reply 6):
PMCO goes to BOB on EWR-HNL and IAH-HNL on 03/01/2011.

Ouch are you sure? What happened to that 6.5 hour rule?



"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlinestar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 9, posted (3 years 6 months 2 weeks 5 days 6 hours ago) and read 10247 times:

The quality of the food available since they moved to a BOB model is quite a step up from what it was before. Free does not necessarily mean good  

User currently offlineN801NW From United States of America, joined Jul 2004, 744 posts, RR: 1
Reply 10, posted (3 years 6 months 2 weeks 5 days 6 hours ago) and read 10225 times:

Quoting TOMMY767 (Reply 8):
Ouch are you sure? What happened to that 6.5 hour rule?

If you make a dummy booking on co.com for CO15 (EWR-HNL) on 2/28 the Meal is "Lunch" and on and after 3/01 it is listed as "Meals for Sale." I would assume they have exempted HI for the 6.5 hour rule as of March.


User currently offlineavek00 From United States of America, joined Oct 2004, 4369 posts, RR: 19
Reply 11, posted (3 years 6 months 2 weeks 5 days 4 hours ago) and read 10018 times:

Quoting TOMMY767 (Reply 8):
What happened to that 6.5 hour rule?

That was a standalone CO-devised rule, not a UACO-devised rule. Old UA makes a mint on BOB on the long Alaska/Hawaii flights, and the merger is all about creating new revenue-positive streams whenever possible, so that's that.



Live life to the fullest.
User currently offlineTOMMY767 From United States of America, joined Aug 2003, 6584 posts, RR: 9
Reply 12, posted (3 years 6 months 2 weeks 5 days 3 hours ago) and read 9862 times:

Quoting avek00 (Reply 11):

But I'm assuming it's still complimentary meal service on EWR/IAD-Europe?



"Folks that's the news and I'm outta here!" -- Dennis Miller
User currently offlineUnited787 From United States of America, joined May 2005, 2703 posts, RR: 1
Reply 13, posted (3 years 6 months 2 weeks 5 days 3 hours ago) and read 9740 times:

This is one thing I am glad airlines did away with. I think it is ironic that airline food was so awful that it was a running joke but once they took it away, everyone complained about it. If you get a meal on an airline, you have paid for it in your ticket price.

I would rather have a slightly lower ticket price and then I can purchase the meal of my choice in the airport and bring it on board. I can then choose something this is higher quality and healthier than anything the airline can produce given the constraints in serving food at 35,000 feet. The exception to this is long haul where bringing 2-3 meals is more impractical.

I was reminded of what domestic meal service was like when I flew 6 domestic flights on TK two years ago. I was happy to get the food (because I never turn down free food, oink oink), but I often didn't need it because it wasn't at meal time, the food was generally not very healthy and the quality was fine but not worth the calories...I remembered how much I don't miss meal service on airlines...


User currently offlineheathrow From United Kingdom, joined Sep 2005, 979 posts, RR: 0
Reply 14, posted (3 years 6 months 2 weeks 5 days 1 hour ago) and read 9565 times:

If you have to pay for luggage, I can't see meals being thrown in too!

From what I've heared, post merger UA didn't offer alcoholic beverages on their INTL flights either.

I wouldn't expect meals at all. Food for purchase.


User currently offlineCODC10 From United States of America, joined Jul 2000, 2406 posts, RR: 6
Reply 15, posted (3 years 6 months 2 weeks 5 days 1 hour ago) and read 9067 times:

Quoting TOMMY767 (Reply 12):
But I'm assuming it's still complimentary meal service on EWR/IAD-Europe?

No plans for this to go away, although United tried circa 2008. I doubt new UA will be the first one to cut free meals to Europe, although I think EWR-HNL is too long not to offer comp meals. I hope they provision more F4S items on this flight, because the 'fresh' menu items are usually gone halfway through the cabin on longer flights as it is now.

Quoting United787 (Reply 13):

I would rather have a slightly lower ticket price

We all know this never happens. Ticket price remains the same, ancillary revenue increases on food sales.


User currently offlineAADC10 From United States of America, joined Nov 2004, 2088 posts, RR: 0
Reply 16, posted (3 years 6 months 2 weeks 5 days 1 hour ago) and read 9058 times:

UA dumped the ovens on most of their domestic aircraft years ago. CO was a holdout but the food was probably not a major driver of customer satisfaction, so they eliminated it as well.

User currently offlineckfred From United States of America, joined Apr 2001, 5223 posts, RR: 1
Reply 17, posted (3 years 6 months 2 weeks 5 days 1 hour ago) and read 9059 times:

Here's where the legacy airlines screwed up years ago. They started competing with the LCCs on price, then got stuck having to charge for items that used to be free, so they could match low fares.

If you think about it, most of the time, Hertz is more expensive than National, Avis, and the others. Yet, I know people who would never think of renting from anyone besides Hertz, because of the perceived better service. Yes, if you are a member of Hertz's frequent renter program, you see your name on a board with parking spot. Usually, you get an upgrade in car class. But I haven't found Hertz to be worth the difference in price.

Think about hotels. I know people who, if given a choice of several hotels by their employer, will pick Marriort or Courtyard over Marriott's limited service properties or Hilton over Hampton.

This despite the fact that Hilton and Hampton charge for in-room internet service and don't offer free breakfasts. Yet, people prefer to spend more for having a full-service restaurant on the property, along with a bar and better health club.

AA tried to offer MRTC, and people weren't willing to pay higher fares for having more legroom. It shows you that the airlines had done such a poor job of marketing that people had become unwilling to pay for any sort of perks.

Even though Southwest feels that offering free food (yes, it's no where near the full hot meal that airlines served in the 90s, but it's still free), free ticket changes, and free checked baggage allows it to retain its current passengers and take new passengers from other carriers, no one seems to be even thinking about making perks free again.

Even Virgin America, which claims it sells a better coach product than anyone else, doesn't offer free food in coach.


User currently offlineUnited787 From United States of America, joined May 2005, 2703 posts, RR: 1
Reply 18, posted (3 years 6 months 2 weeks 5 days ago) and read 8527 times:

Quoting CODC10 (Reply 15):
We all know this never happens. Ticket price remains the same, ancillary revenue increases on food sales.

Do we? We have seen airlines eliminate a lot of things such as food and free baggage allowance over the past 10 years... has the ticket price come down when figuring relative costs (inflation etc.) to 10 years ago? I don't have the data to support it but I think it has.


User currently offlineN104UA From United States of America, joined Dec 2007, 908 posts, RR: 0
Reply 19, posted (3 years 6 months 2 weeks 4 days 23 hours ago) and read 7962 times:

Quoting koruman (Reply 2):
Hawaiian is now the only remaining carrier in the USA whose flights meet the standard we internationally call full-service.

Every other carrier - UA, US, CO, AA, DL et al - is now a low service quality carrier.
Quoting AA737-823 (Reply 1):
Since both carriers seem perfectly happy to charge for food on 6+ hour legs NYC-LAX, I certainly don't expect that to change... ever.

As stated above with how low fares are a meal should not be included. If an airline is charging the same price for a flight as they did 10 years ago they make less money so the frills get cut.



"Learn the rules, so you know how to break them properly." -H.H. The Dalai Lama
User currently offlineAA737-823 From United States of America, joined Mar 2000, 5774 posts, RR: 11
Reply 20, posted (3 years 6 months 2 weeks 4 days 22 hours ago) and read 7836 times:

Quoting N104UA (Reply 19):
As stated above with how low fares are a meal should not be included. If an airline is charging the same price for a flight as they did 10 years ago they make less money so the frills get cut.

Tell that to the portion of full-Y fare paying customers who don't give two craps about what ma and pa paid when they booked three months back. Those of us who have to pay walk up fares of $800 and more to get from Seattle to Houston would like our free meals back, please.


User currently offlinegoblin211 From United States of America, joined Jun 2010, 1209 posts, RR: 0
Reply 21, posted (3 years 6 months 2 weeks 4 days 21 hours ago) and read 7554 times:

does this mean i'm not going to get my turkey sandwich lol? those were sooooo good!   i'm not being sarcastic either


From the airport with love
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4271 posts, RR: 1
Reply 22, posted (3 years 6 months 2 weeks 4 days 21 hours ago) and read 7504 times:
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Quoting Art at ISP (Reply 3):
I will say that CO's selections are somewhat better than UA's and since they still own Chelsea Kitchens,

As with all threads comparing CO with UA, it's more a matter of partisanship than true experience.

For instance, I think CO catering has reached bottom. Saturday night on CO 426, in F class, we had CO's new free-of-taste "Chicken Curry" dinner entree. Except no curry or turmeric was involved -- but instead, a small aluminum-foil cup of fiery, hot habanero sauce to dip our insipid, dried-out chicken in.

Many ate their soup course and their salad course -- but they sent the entrees back uneaten.

Liquor and service were great. The food wasn't.


User currently offlineIrishAyes From United States of America, joined Jan 2008, 2183 posts, RR: 15
Reply 23, posted (3 years 6 months 2 weeks 4 days 21 hours ago) and read 7206 times:

Hawaii flights are often low-yielding leisure pax/mileage burners. We all know that. Therefore, there is no need for frills. Catering falls within that category.


next flights: jfk-icn, icn-hkg-bkk-cdg, cdg-phl-msp
User currently offlineJETSTAR From United States of America, joined May 2003, 1645 posts, RR: 10
Reply 24, posted (3 years 6 months 2 weeks 4 days 20 hours ago) and read 6869 times:
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Quoting ckfred (Reply 17):
This despite the fact that Hilton and Hampton charge for in-room internet service and don't offer free breakfasts. Yet, people prefer to spend more for having a full-service restaurant on the property, along with a bar and better health club.

FWI, All Hampton Inns offer free in room internet and free breakfasts.

JetStar


25 Post contains images KFitz : If I have to eat the CO F-Cabin cheese and meat plate one more time I'm going to $hit a brick. Ok, it's not that bad.. But no, it won't be coming back
26 TOMMY767 : Haha that's a big UA F class "snack" as well (IMHO, a rather pathetic one..)
27 ual757 : Cheese and meat plate on PMUA? Where? Pretty sure that's just CO. I've taken several redeyes this month in F on UA and they all have two cold options
28 KFitz : I've grown exponentially tired of the PS 3-cheese/grape/cracker and Tuna salad/cracker "snack" on UA34 (redeye). The portions are so small that eating
29 GenYBusTrvlr : This thread gets a big "who cares." Free airline food is terrible whether you're in first, business, or coach. Not to mention the obesity problem in t
30 koruman : Nope. Not at all. The only Buy On Board available during my last few domestic coach flights in the USA consisted of cold food - salads and sandwiches
31 WeAreUnited : Minimum standards for coach include a seat, on an aircraft, that gets you from point A to point B. That's all. Overhead bin space is first come, firs
32 laca773 : All of the above "enhancements" are courtesy of UA's idea of inflight products, frugal catering and an insult. I honestly, never thought we would see
33 N766UA : Precisely the amount of time it would take to fly from Maine to California- a flight that doesn't exist! How convenient. You'll never see free food a
34 TOMMY767 : I meant the United fruit and cheese plate (in F) which is rather stingy as well. However a warm chocolate chip cookie was also served with it which i
35 Viscount724 : I would much prefer a decent cold sandwich than a usually inedible hot meal that was cooked hours before it's served. By the way, AC's BOB product wi
36 ual777newpaint : I flew BOS-SFO this summer and the catering was so pathetic that I actually wrote to the company and complain. The '57 came in from DEN and received
37 N766UA : I wonder if that might be why I was all but ignored on my BOS-LAX flight this summer? The F/As came through exactly one time to offer drinks, one tim
38 Post contains images ual777newpaint : Yeah, the FA's said that UA stopped catering at outstations completely. Pretty pathetic when the plane came in from DEN and turned around to go all t
39 N766UA : I agree. I mean, I don't want them walking the aisle like stadium vendors flinging hot dogs, but some attention after we level off would be nice. Jus
40 ual777newpaint : They were EXTREMELY friendly and professional on my flight, but were just doing the best they could with what they had. Their embarrassment was evide
41 Post contains images bjorn14 : Technically, it's illegal under FAA rules but airlines rarely enforce it. Amen Brother tell it to me!
42 koruman : No, that's coach on a LCC. In other civilized countries you fly a legacy carrier and you get food at food time. In the jungle. Again, in other advanc
43 yyz717 : In a country with a rampant, widespread epidemic of obesity? Are you serious? It's not as though Americans are arriving at airports after days &
44 Post contains images wn700driver : Seriously. That's the issue I have with the legacies making these cuts. Not just food, but charging for baggage, seat assignments, and anything that
45 Airport : With that kind of attitude, it's no wonder so many people hate the airline industry in the US. While I don't disagree with BOB in coach, I think noth
46 koruman : Yup. People used to eat food, albeit bland. Now 90% of passengers on flights longer than four hours buy junk food before boarding or stuff themselves
47 flyguy89 : I've said it before and i'll say it again, I have no problem what so ever with airlines having BOB instead of free meals....if they would just offer a
48 TSS : For those wishing to sample the fare formerly offered gratis in Continental's Y-class, it can still be found at the nearest 7-11 or similar convenien
49 Antoniemey : You want to quote the regulation that forbids a passenger bringing food aboard? Because I've certainly never heard of one.
50 United Airline : On all flights? Any domestic flights within Hawaii? Why did they do that? Seriously will we ever see free meals in US domestic flights? Domestic flig
51 cloudyapple : The American carriers are one of a kind. High cost, high fares, no frills, low/no service, yet people put up with them no problem.
52 Post contains links VirginFlyer : I wonder whether a model like that used by Air New Zealand in this part of the world might work well for the likes of the new UA. At the time of booki
53 Antoniemey : CO already has this in a way, and I'd imagine UA does as well. When you purchase and when you check in you're given the option to go ahead and pay th
54 Viscount724 : High fares? Far from it. Compare US domestic fares before deregulation with today's fares. In 1965 the one way fare JFK-LAX was $145 on all carriers
55 malaysia : Well speaking of UA BOB, I was like 3-4 rows from the last row in economy class on a transcon A320, and the only thing left was a Smoothie (no boxes,
56 AeroWesty : I love comparisons like these, since they so often don't take into account all of what used to be included in the price of the tickets, nor address t
57 je89_w : There are no full meals served on interisland flights, as these short flights seldom exceed 40 minutes. Literally after hitting the cruising altitude
58 United Airline : Will they offer free food on transcon as well as Hawaiian flights? Wonder why they do not serve food like Australia and Europe
59 United Airline : What about flights to Central/South America?
60 je89_w : Not sure why you're asking this question again when it has been answered numerous times in this thread. The answer is clear: UA will NOT offer free m
61 United Airline : Well CO offers free meals on flights to Hawaii and some transcon flights IIRC. Will the new UA do the same? Just wondering
62 USPIT10L : No, it was just announced CO will replace free meals with BOB on both IAHHNL and EWRHNL starting March 1st.
63 United Airline : 'That sucks.............
64 quiet1 : Hmmm. What about the SFO-IAH-LIM flight? It's a "domestic" PMUA 767. Do they still have galley ovens for Y-class hot meals on the IAH-LIM & LIM-I
65 WeAreUnited : I'm not trying to come across with an attitude. However, as a Flight Attendant for the past 9 years, I've seen the changes and I've seen the "attitud
66 WeAreUnited : UA doesn't have any ovens in Y for hot meals on the 767. They have "New-Tech Carts" which utilize special carts which "cook" the entree section of th
67 crosswinds21 : Just like both carriers seems perfectly happy to charge $129 for a one way ticket on that 6+ hour leg.
68 kgaiflyer : One of the tricks I've learned over 30 years of flying in the back of the plane is -- it's sometimes cheaper to buy two one-ways than a round trip. W
69 FURUREFA : I don't agree. Last year when VX entered BOS-LAX, that was pretty much the going rate for BOS-LAX. And JFK-LAX/SFO is so competitive, that that's an
70 kgaiflyer : BOS and JFK you say? Amazing as it might seem, that's a small part of the world. When B6, FL, VX, and WN all came to IAD, they attracted completely d
71 bjorn14 : F9 has been doing this for about 2 years with there Economy, Coach and Coach Plus Fares. The program is called AirFairs.
72 koruman : It's sad that many posters experience is limited to the US Market, and limits their ability to make valeid comparisons. Here in Australia we have a co
73 crosswinds21 : These fares certainly still are there. I just did a search for some one way transcon tickets approximately 3 weeks out. I can buy a JFK-LAX flight fo
74 AeroWesty : Sure it does, when you compare like for like. What has changed are two things: 1) The product itself, dramatically, as you've pointed out, and 2) The
75 Viscount724 : But if you gave today's passengers the choice of paying $1,000 one way JFK-LAX with free meals and the seating standards of the pre-deregulation era,
76 AeroWesty : You could say that about any product, but that wasn't the argument you were making. You picked one highly-competitive route to refute another poster'
77 Post contains images ual777newpaint : Seriously? Are you saying that if you were to board a plane for a six hour flight, to have a flight attendant explain to you that there would be no m
78 ual777newpaint : I paid a grand total of $315 roundtrip (taxes included) BOS-SFO this summer. I do agree that service and frills are an issue, but the prices we pay f
79 koruman : That is what the airlines would like you to believe, but their yield managment systems mean that: Around 5% of pax paid what you did. Around 2% were
80 aussie747 : personally i think the US carriers have a hide and should be ashamed to call themselves fully service carriers. when I myself can get a free hot cooke
81 koruman : Exactly! The US airlines are basically profiting from the lack of sophistication of their consumers. Airline travel EVERYWHERE has cheaper lead-in pr
82 BrianDromey : There is one problem with the arguments that American carriers are charging unfair prices for a sub-standard product. American carriers are no very pr
83 Post contains images Antoniemey : I understand what you're going for here, but I think you need to pick better examples. Amazon.com is FAR from a sub-standard product and Barnes &
84 koruman : Only if you accept the premise that ALL passengers are driven only by lead-in price. But the success of Qantas vs Virgin/Tiger/Jetstar in Australia o
85 N505FX : Amen to that. I love all these people that bemoan the loss of a free, disgusting crap meal, over the ability yo buy something of your choosing that a
86 Viscount724 : That wasn't my quote.
87 United Airline : Exactly. That's cheating UA should take the initiative and bring back all the amenities and be ahead of its competitors.
88 laca773 : Where did you find out about this pre-ordered steak dinner.... ? I didn't find any such thing though it's a great idea and by offering a complete thr
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