goldenstate From , joined Dec 1969, posts, RR:
Reply 4, posted (3 years 2 months 1 day 13 hours ago) and read 10454 times:
Quoting koruman (Reply 2): Hawaiian is now the only remaining carrier in the USA whose flights meet the standard we internationally call full-service.
Every other carrier - UA, US, CO, AA, DL et al - is now a low service quality carrier.
You seem to have confused no-frills service with product debundling. Of all the airlines you mentioned, HA is the only one without an expansive domestic network in which it faces heavy LCC competition. Definitely an interesting commonality with some of the airlines which I imagine would meet your arbitrary and vague standard for international recognition as full service.
But let's see how non-US markets evolve over the next ten years. I think there will be many changes....
As UA does not serve complimentary meals to Hawaii, even on ORD-HNL, I will be interested to see whether UA or CO policies win out. PMDL offered free meals on most Hawaii flights, but PMNW was BOB to Hawaii. Post-merger, the DL policy won.
N801NW From , joined Dec 1969, posts, RR:
Reply 6, posted (3 years 2 months 1 day 12 hours ago) and read 10354 times:
Quoting FWAERJ (Reply 5): As UA does not serve complimentary meals to Hawaii, even on ORD-HNL, I will be interested to see whether UA or CO policies win out. PMDL offered free meals on most Hawaii flights, but PMNW was BOB to Hawaii. Post-merger, the DL policy won.
PMCO goes to BOB on EWR-HNL and IAH-HNL on 03/01/2011.
N801NW From , joined Dec 1969, posts, RR:
Reply 10, posted (3 years 2 months 1 day 11 hours ago) and read 10148 times:
Quoting TOMMY767 (Reply 8): Ouch are you sure? What happened to that 6.5 hour rule?
If you make a dummy booking on co.com for CO15 (EWR-HNL) on 2/28 the Meal is "Lunch" and on and after 3/01 it is listed as "Meals for Sale." I would assume they have exempted HI for the 6.5 hour rule as of March.
That was a standalone CO-devised rule, not a UACO-devised rule. Old UA makes a mint on BOB on the long Alaska/Hawaii flights, and the merger is all about creating new revenue-positive streams whenever possible, so that's that.
United787 From , joined Dec 1969, posts, RR:
Reply 13, posted (3 years 2 months 1 day 8 hours ago) and read 9663 times:
This is one thing I am glad airlines did away with. I think it is ironic that airline food was so awful that it was a running joke but once they took it away, everyone complained about it. If you get a meal on an airline, you have paid for it in your ticket price.
I would rather have a slightly lower ticket price and then I can purchase the meal of my choice in the airport and bring it on board. I can then choose something this is higher quality and healthier than anything the airline can produce given the constraints in serving food at 35,000 feet. The exception to this is long haul where bringing 2-3 meals is more impractical.
I was reminded of what domestic meal service was like when I flew 6 domestic flights on TK two years ago. I was happy to get the food (because I never turn down free food, oink oink), but I often didn't need it because it wasn't at meal time, the food was generally not very healthy and the quality was fine but not worth the calories...I remembered how much I don't miss meal service on airlines...
CODC10 From , joined Dec 1969, posts, RR:
Reply 15, posted (3 years 2 months 1 day 6 hours ago) and read 8990 times:
Quoting TOMMY767 (Reply 12): But I'm assuming it's still complimentary meal service on EWR/IAD-Europe?
No plans for this to go away, although United tried circa 2008. I doubt new UA will be the first one to cut free meals to Europe, although I think EWR-HNL is too long not to offer comp meals. I hope they provision more F4S items on this flight, because the 'fresh' menu items are usually gone halfway through the cabin on longer flights as it is now.
ckfred From , joined Dec 1969, posts, RR:
Reply 17, posted (3 years 2 months 1 day 6 hours ago) and read 8982 times:
Here's where the legacy airlines screwed up years ago. They started competing with the LCCs on price, then got stuck having to charge for items that used to be free, so they could match low fares.
If you think about it, most of the time, Hertz is more expensive than National, Avis, and the others. Yet, I know people who would never think of renting from anyone besides Hertz, because of the perceived better service. Yes, if you are a member of Hertz's frequent renter program, you see your name on a board with parking spot. Usually, you get an upgrade in car class. But I haven't found Hertz to be worth the difference in price.
Think about hotels. I know people who, if given a choice of several hotels by their employer, will pick Marriort or Courtyard over Marriott's limited service properties or Hilton over Hampton.
This despite the fact that Hilton and Hampton charge for in-room internet service and don't offer free breakfasts. Yet, people prefer to spend more for having a full-service restaurant on the property, along with a bar and better health club.
AA tried to offer MRTC, and people weren't willing to pay higher fares for having more legroom. It shows you that the airlines had done such a poor job of marketing that people had become unwilling to pay for any sort of perks.
Even though Southwest feels that offering free food (yes, it's no where near the full hot meal that airlines served in the 90s, but it's still free), free ticket changes, and free checked baggage allows it to retain its current passengers and take new passengers from other carriers, no one seems to be even thinking about making perks free again.
Even Virgin America, which claims it sells a better coach product than anyone else, doesn't offer free food in coach.
United787 From , joined Dec 1969, posts, RR:
Reply 18, posted (3 years 2 months 1 day 5 hours ago) and read 8450 times:
Quoting CODC10 (Reply 15): We all know this never happens. Ticket price remains the same, ancillary revenue increases on food sales.
Do we? We have seen airlines eliminate a lot of things such as food and free baggage allowance over the past 10 years... has the ticket price come down when figuring relative costs (inflation etc.) to 10 years ago? I don't have the data to support it but I think it has.
AA737-823 From , joined Dec 1969, posts, RR:
Reply 20, posted (3 years 2 months 1 day 3 hours ago) and read 7759 times:
Quoting N104UA (Reply 19): As stated above with how low fares are a meal should not be included. If an airline is charging the same price for a flight as they did 10 years ago they make less money so the frills get cut.
Tell that to the portion of full-Y fare paying customers who don't give two craps about what ma and pa paid when they booked three months back. Those of us who have to pay walk up fares of $800 and more to get from Seattle to Houston would like our free meals back, please.
kgaiflyer From , joined Dec 1969, posts, RR:
Reply 22, posted (3 years 2 months 1 day 2 hours ago) and read 7427 times:
Quoting Art at ISP (Reply 3): I will say that CO's selections are somewhat better than UA's and since they still own Chelsea Kitchens,
As with all threads comparing CO with UA, it's more a matter of partisanship than true experience.
For instance, I think CO catering has reached bottom. Saturday night on CO 426, in F class, we had CO's new free-of-taste "Chicken Curry" dinner entree. Except no curry or turmeric was involved -- but instead, a small aluminum-foil cup of fiery, hot habanero sauce to dip our insipid, dried-out chicken in.
Many ate their soup course and their salad course -- but they sent the entrees back uneaten.
JETSTAR From , joined Dec 1969, posts, RR:
Reply 24, posted (3 years 2 months 1 day 1 hour ago) and read 6792 times:
Quoting ckfred (Reply 17): This despite the fact that Hilton and Hampton charge for in-room internet service and don't offer free breakfasts. Yet, people prefer to spend more for having a full-service restaurant on the property, along with a bar and better health club.
FWI, All Hampton Inns offer free in room internet and free breakfasts.
: If I have to eat the CO F-Cabin cheese and meat plate one more time I'm going to $hit a brick. Ok, it's not that bad.. But no, it won't be coming back
: Haha that's a big UA F class "snack" as well (IMHO, a rather pathetic one..)
: Cheese and meat plate on PMUA? Where? Pretty sure that's just CO. I've taken several redeyes this month in F on UA and they all have two cold options
: I've grown exponentially tired of the PS 3-cheese/grape/cracker and Tuna salad/cracker "snack" on UA34 (redeye). The portions are so small that eating
: This thread gets a big "who cares." Free airline food is terrible whether you're in first, business, or coach. Not to mention the obesity problem in t
: Nope. Not at all. The only Buy On Board available during my last few domestic coach flights in the USA consisted of cold food - salads and sandwiches
: Minimum standards for coach include a seat, on an aircraft, that gets you from point A to point B. That's all. Overhead bin space is first come, firs
: All of the above "enhancements" are courtesy of UA's idea of inflight products, frugal catering and an insult. I honestly, never thought we would see
: Precisely the amount of time it would take to fly from Maine to California- a flight that doesn't exist! How convenient. You'll never see free food a
: I meant the United fruit and cheese plate (in F) which is rather stingy as well. However a warm chocolate chip cookie was also served with it which i
: I would much prefer a decent cold sandwich than a usually inedible hot meal that was cooked hours before it's served. By the way, AC's BOB product wi
: I flew BOS-SFO this summer and the catering was so pathetic that I actually wrote to the company and complain. The '57 came in from DEN and received
: I wonder if that might be why I was all but ignored on my BOS-LAX flight this summer? The F/As came through exactly one time to offer drinks, one tim
: Yeah, the FA's said that UA stopped catering at outstations completely. Pretty pathetic when the plane came in from DEN and turned around to go all t
: I agree. I mean, I don't want them walking the aisle like stadium vendors flinging hot dogs, but some attention after we level off would be nice. Jus
: They were EXTREMELY friendly and professional on my flight, but were just doing the best they could with what they had. Their embarrassment was evide
: Technically, it's illegal under FAA rules but airlines rarely enforce it. Amen Brother tell it to me!
: No, that's coach on a LCC. In other civilized countries you fly a legacy carrier and you get food at food time. In the jungle. Again, in other advanc
: In a country with a rampant, widespread epidemic of obesity? Are you serious? It's not as though Americans are arriving at airports after days &
: Seriously. That's the issue I have with the legacies making these cuts. Not just food, but charging for baggage, seat assignments, and anything that
: With that kind of attitude, it's no wonder so many people hate the airline industry in the US. While I don't disagree with BOB in coach, I think noth
: Yup. People used to eat food, albeit bland. Now 90% of passengers on flights longer than four hours buy junk food before boarding or stuff themselves
: I've said it before and i'll say it again, I have no problem what so ever with airlines having BOB instead of free meals....if they would just offer a
: For those wishing to sample the fare formerly offered gratis in Continental's Y-class, it can still be found at the nearest 7-11 or similar convenien
: You want to quote the regulation that forbids a passenger bringing food aboard? Because I've certainly never heard of one.
50 United Airline
: On all flights? Any domestic flights within Hawaii? Why did they do that? Seriously will we ever see free meals in US domestic flights? Domestic flig
: The American carriers are one of a kind. High cost, high fares, no frills, low/no service, yet people put up with them no problem.
: I wonder whether a model like that used by Air New Zealand in this part of the world might work well for the likes of the new UA. At the time of booki
: CO already has this in a way, and I'd imagine UA does as well. When you purchase and when you check in you're given the option to go ahead and pay th
: High fares? Far from it. Compare US domestic fares before deregulation with today's fares. In 1965 the one way fare JFK-LAX was $145 on all carriers
: Well speaking of UA BOB, I was like 3-4 rows from the last row in economy class on a transcon A320, and the only thing left was a Smoothie (no boxes,
: I love comparisons like these, since they so often don't take into account all of what used to be included in the price of the tickets, nor address t
: There are no full meals served on interisland flights, as these short flights seldom exceed 40 minutes. Literally after hitting the cruising altitude
58 United Airline
: Will they offer free food on transcon as well as Hawaiian flights? Wonder why they do not serve food like Australia and Europe