DocLightning From United States of America, joined Nov 2005, 23758 posts, RR: 60
Reply 1, posted (5 years 2 weeks 5 days 8 hours ago) and read 3594 times:
I believe that an airline may refuse to transport someone. A doctor's note is just that: it's not a guarantee. The doctor is not standing at the gate or flying with the lady. Maybe if he were, they'd let her fly.
eta unknown From Comoros, joined Jun 2001, 2297 posts, RR: 0
Reply 3, posted (5 years 2 weeks 5 days 4 hours ago) and read 3247 times:
Easy for KE to explain: if the pax looked unwell enough to travel, then that's grounds to deny boarding whether clutching a doctor's note or not. Also, MEDA cases need to be cleared by an airline's head office mediacal dept.
Fly2yyz From Canada, joined Jan 2006, 1071 posts, RR: 2
Reply 5, posted (5 years 2 weeks 4 days ago) and read 2454 times:
Despite what the majority of the people on msnbc.com think about this, I whole heartedly support KE on this matter. It is the airline right to allow or deny a person the right to travel. I mean if anything were to have happened and the aircraft had to make a medical diversion...I mean hello...Why should KE have to explain themself?! It is their right. I don't know why people are getting all hyped up about this...
canadianpylon From Canada, joined May 2003, 349 posts, RR: 0
Reply 6, posted (5 years 2 weeks 3 days 23 hours ago) and read 2353 times:
We live in a risk averse society anymore. You're damned if you do, and you're damned if you don't.
In this case, deny boarding because of a perceived medical condition, you inconvenience 1 person (which costs $). Allow the boarding, and a medical intervention is required mid-flight, you inconvenience the whole flight (which also costs $$$$). It is less risky to deny boarding to one person, rather than potentially have to divert a flight.
So in this case, IMHO, you're damned if you do, and less damned is you don't.
Always looking for the longest route with the most transfers.
canoecarrier From United States of America, joined Feb 2004, 2919 posts, RR: 13
Reply 7, posted (5 years 2 weeks 3 days 14 hours ago) and read 2132 times:
DL is going to fly her now. An update from the earlier story about this:
"After our story aired Monday night, Korean Air added some more details about its handling of the situation.
Spokesperson Penny Pfaelzer said the airline put the Kims up in a hotel as they tried to get the proper authorization for Crystal to fly. Pfaelzer said all airlines have policies and procedures to deal with passengers with medical conditions. She said if someone was to die in flight, other passengers on the plane would be "traumatized," not to mention those family members traveling with the person. She called it a truly unfortunate situation, but the airline is doing all it can to accommodate Crystal, who they believe is very ill and may not be up for the long flight."
Quoting DocLightning (Reply 1): I believe that an airline may refuse to transport someone. A doctor's note is just that: it's not a guarantee. The doctor is not standing at the gate or flying with the lady. Maybe if he were, they'd let her fly.
Absolutely, flying isn't a right, it's a privilege. I may be wrong, but airlines refuse to transport people based on medical status all the time. Including women that are over 8 months pregnant or there are cases where you may not be transported if you require full time oxygen.