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Dummy Baggage Destroyed At Christchurch After Test  
User currently offlinecanoecarrier From United States of America, joined Feb 2004, 2828 posts, RR: 12
Posted (2 years 10 months 4 weeks 1 day 15 hours ago) and read 6246 times:

I did a forum search to see if this had been posted, we'll see. If the description is accurate, the video below shows NZ destroying unclaimed baggage at CHC next to a flight about to leave the gate.

http://www.youtube.com/watch?v=p2cCNTL6IPI

I realize that baggage unclaimed by passengers, typically after 90 days is disposed of various ways by all airlines. The airline I worked for would generally have us send it to a central baggage facility after a predetermined amount of time, from there it was gone through one last time to see if we could determine the owner then either sold or donated to charity.

What I have a problem with is from a public relations standpoint, couldn't they have done this somewhere other than a gate area?


The beatings will continue until morale improves
14 replies: All unread, jump to last
 
User currently offlineUnited787 From United States of America, joined May 2005, 2641 posts, RR: 2
Reply 1, posted (2 years 10 months 4 weeks 1 day 15 hours ago) and read 6151 times:

I find it shocking that in this day and age airlines still lose so many bags and can't reunite them with their owners...

User currently offlinecanoecarrier From United States of America, joined Feb 2004, 2828 posts, RR: 12
Reply 2, posted (2 years 10 months 4 weeks 1 day 15 hours ago) and read 6118 times:

Quoting United787 (Reply 1):
I find it shocking that in this day and age airlines still lose so many bags and can't reunite them with their owners...

There are any number of reasons for that. Bag tag falls off and the passenger doesn't have contact information on the bag. Bag swaps never returned, and I've even seen a brand new guitar left and the person wouldn't come claim it after a number of phone calls and 3 months. Not always the airlines fault.



The beatings will continue until morale improves
User currently offlinefca767 From United Kingdom, joined Nov 2006, 1724 posts, RR: 0
Reply 3, posted (2 years 10 months 4 weeks 1 day 15 hours ago) and read 6084 times:

They should do what uk airlines do and auction the cases and give the money to charity
This episode shows this http://www.youtube.com/watch?v=7U5VkoKu0Nk

[Edited 2011-05-25 12:22:33]

User currently offlineMetJetCEO From United States of America, joined Jun 2007, 409 posts, RR: 1
Reply 4, posted (2 years 10 months 4 weeks 1 day 14 hours ago) and read 5908 times:

If I am not mistaken many in the states sell it to thrift shops (sight unseen) like that massive place in Alabama, but I amay be wrong.

User currently offlinefca767 From United Kingdom, joined Nov 2006, 1724 posts, RR: 0
Reply 5, posted (2 years 10 months 4 weeks 1 day 13 hours ago) and read 5871 times:

Quoting MetJetCEO (Reply 4):
If I am not mistaken many in the states sell it to thrift shops (sight unseen) like that massive place in Alabama, but I amay be wrong.

on the waste aspect, i saw at manchester airport, boots the chemist who sell sandwiches throw 1 large clear bag full of about 200 sandwiches. Now they could have sold them at half price or given them to the homeless


User currently onlineA330NZ From New Zealand, joined Dec 2010, 183 posts, RR: 0
Reply 6, posted (2 years 10 months 4 weeks 1 day 8 hours ago) and read 5518 times:

www.christchurchairport.co.nz/Corpor...s-of-misleading-nature-of-youtube/

'In 2010, Christchurch Airport went on radio and contacted local schools and clubs to ask for 600 unwanted bags that would be used in months of rigorous testing of its new baggage handling system. People were asked to fill the bags with newspapers, old books and unwanted clothing. They were clearly told the bags would not be returned'


User currently offlinecanoecarrier From United States of America, joined Feb 2004, 2828 posts, RR: 12
Reply 7, posted (2 years 10 months 4 weeks 1 day 7 hours ago) and read 5463 times:

Quoting A330NZ (Reply 6):
'In 2010, Christchurch Airport went on radio and contacted local schools and clubs to ask for 600 unwanted bags that would be used in months of rigorous testing of its new baggage handling system. People were asked to fill the bags with newspapers, old books and unwanted clothing. They were clearly told the bags would not be returned'

Might it not have been a good idea then to destroy the bags somewhere else than on the ramp? Perception is reality for the people that saw them doing that.



The beatings will continue until morale improves
User currently offlineQuokka From , joined Dec 1969, posts, RR:
Reply 8, posted (2 years 10 months 4 weeks 1 day 7 hours ago) and read 5399 times:

I always wondered why some suitcases ended up looking so battered and worn. Now we know.   

It may appear to be a PR fail disposing of the test bags in open view, but without knowing the layout of CHC I don't know if there would have been a better way. Perhaps at a different time when the adjacent gate wasn't being used?


User currently offlineRJLover From Canada, joined Dec 2006, 571 posts, RR: 1
Reply 9, posted (2 years 10 months 4 weeks 1 day 6 hours ago) and read 5380 times:

Quoting canoecarrier (Reply 7):
Might it not have been a good idea then to destroy the bags somewhere else than on the ramp? Perception is reality for the people that saw them doing that.

True enough! I watched the video before reading the thread and it totally looked like they were destroying 'normal' abandoned suitcases! I did think it was a little odd that there was a stack of newspapers with the bags though.

Quoting Quokka (Reply 8):
It may appear to be a PR fail disposing of the test bags in open view, but without knowing the layout of CHC I don't know if there would have been a better way. Perhaps at a different time when the adjacent gate wasn't being used?

Airports are large (even small ones). There are TONS of places (or better times) to do this, versus right next to the terminal.



Last Flight(s): YHZ-YYZ-YVR // YVR-YYJ // YYJ-YYZ-YUL-YHZ.....Next Flight(s):
User currently offlineHSVXJ From United States of America, joined Sep 2001, 228 posts, RR: 2
Reply 10, posted (2 years 10 months 4 weeks 1 day 1 hour ago) and read 5132 times:

Quoting MetJetCEO (Reply 4):
If I am not mistaken many in the states sell it to thrift shops (sight unseen) like that massive place in Alabama, but I amay be wrong.

That would be Unclaimed Baggage in Scottsboro, about an hour outside of Huntsville.

When I was with Mesaba, we used to get periodic shipments of unclaimed baggage from Detroit. They expected us to transport them, through our own means, to Scottsboro. Yeah, right. Normally, we just divied up the goodies amongst ourselves. I got a good digital camera and my first mp3 player out of the deal.

Chris



Nature forms us for ourselves, not for others; to be, not to seem.
User currently offlinegarpd From UK - Scotland, joined Aug 2005, 2583 posts, RR: 4
Reply 11, posted (2 years 10 months 4 weeks 1 day ago) and read 5100 times:

Quoting fca767 (Reply 5):
on the waste aspect, i saw at manchester airport, boots the chemist who sell sandwiches throw 1 large clear bag full of about 200 sandwiches. Now they could have sold them at half price or given them to the homeless

Not in todays sue happy health and safety obsessed world.
One bad sandwich and a greedy recipient = Court case and pay outs.
Best to throw them away, than risk getting sued for giving someone a bad sandwich.

Look at the threat to Top Gears Jeremy Clarkson. He gave a family (thats gifted, given for free, not sold) in the Hurricane ravaged New Orleans a Corvette. He had mistakenly called in a 1995 Camaro, when it was infact a 1996 Camaro. A lawyer then said they are suing him, but for $20K, the case would be dropped.

It is because of silly incidents like this that companies will destroy left overs like unsold food or unclaimed baggage.

[Edited 2011-05-26 02:31:40]


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User currently offlineAirNZ From , joined Dec 1969, posts, RR:
Reply 12, posted (2 years 10 months 4 weeks 21 hours ago) and read 4069 times:

Quoting canoecarrier (Reply 7):
Might it not have been a good idea then to destroy the bags somewhere else than on the ramp? Perception is reality for the people that saw them doing that.

I actually don't really see why it seems to be so important. In my experience millions of airline passengers daily are not in the least concerned with what many here seem to view as of 'critical importance'. Not referring to yourself, but a seemingly growing and unfortunate trait of a.net is for many to arbitrarily decide what everyone else should deem to be of absolute importance. Perception is not reality in the slightest, it just that....perception.....and which means many different things to many different people. I'd wager that the vast majority of those people you mention didn't give the incident a second thought.


User currently offlinegoblin211 From United States of America, joined Jun 2010, 1209 posts, RR: 0
Reply 13, posted (2 years 10 months 4 weeks 20 hours ago) and read 3909 times:

Quoting MetJetCEO (Reply 4):
If I am not mistaken many in the states sell it to thrift shops (sight unseen) like that massive place in Alabama, but I amay be wrong.

I saw a documentary on ORD airport and they said they sent them to a huge building where they wait for pax to claim it then if it isn't they auction it off to charity.



From the airport with love
User currently offlinecanoecarrier From United States of America, joined Feb 2004, 2828 posts, RR: 12
Reply 14, posted (2 years 10 months 4 weeks 18 hours ago) and read 3265 times:

Quoting AirNZ (Reply 12):
I'd wager that the vast majority of those people you mention didn't give the incident a second thought.

YouTube isn't the only place hosting that video. I first saw it on another video hosting site where it had 10's of thousands of views. Whether or not the vast majority of the people on that plane understood (as I didn't when I first saw it) that it was a test, the whole thing could have been avoided by even loading the test baggage in a bag cart and disposing of them either in a hanger out of sight or hauling them off field.



The beatings will continue until morale improves
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