LAXintl From United States of America, joined May 2000, 26855 posts, RR: 50 Posted (3 years 10 months 2 weeks 5 hours ago) and read 3042 times:
DOT today entered a consent decree with Lufthansa Airlines with a civil penalty of $50,000 related to the airlines failure to timely and fully compensate passengers for the loss or delay in delivery of checked baggage.
DOT states Lufthansa provided passengers letters with language that attempted to minimize Lufthansa’s liability while also following erroneous policy in handling the monetary claims of passengers in violation of Montreal Convention regulations.
[Edited 2011-06-17 10:40:55]
From the desert to the sea, to all of Southern California
AirNZ From , joined Dec 1969, posts, RR:
Reply 3, posted (3 years 10 months 2 weeks ago) and read 2426 times:
Quoting goldenstate (Reply 2): Since Lufthansa flies to the United States, it's probably safe to assume that DOT has jurisdiction for tickets originating, terminating, or sold within the United States.