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Interesting CNN Article On Codesharing  
User currently offlineapodino From United States of America, joined Apr 2005, 4124 posts, RR: 6
Posted (2 years 9 months 2 weeks 8 hours ago) and read 11734 times:

Came across this article on Codesharing, and how it can be a very confusing to passengers who aren't familiar with how airlines work (Which i know is no one on A.NET  )

http://www.cnn.com/2011/TRAVEL/07/11...codesharing/index.html?hpt=hp_bn12

I know the example in the article is extreme, but a ticked bought on United, and not only did the passenger not get UA metal, but not even United Express metal, as it was US Express operated by Piedmont, then LH, then the LH regional affiliate.

This being said, Codesharing isn't going anywhere, but there are ways that I think it could be improved from a customer point of view. Sometimes when I am in ORD, and I am looking on the UA flight monitor, I have to wait 10 minutes just to even see what the UA flight number for a UA flight is. This isn't right to me.

79 replies: All unread, showing first 25:
 
User currently offlineSeeTheWorld From United States of America, joined Dec 2005, 1325 posts, RR: 4
Reply 1, posted (2 years 9 months 2 weeks 8 hours ago) and read 11684 times:

The great thing about codesharing confusion is that it only happens to a person once ...

User currently offlinecommavia From United States of America, joined Apr 2005, 11129 posts, RR: 62
Reply 2, posted (2 years 9 months 2 weeks 7 hours ago) and read 11579 times:

Quoting SeeTheWorld (Reply 1):
The great thing about codesharing confusion is that it only happens to a person once ...

... except "journalists," who often seem to find anything and everything about air travel so endlessly confounding and confusing. This guy says he used to work for America West, but most of the media seem to have less than no clue about the alleged intricacies of air travel that millions of other ordinary people seem to have long-ago mastered - including codesharing.

 


User currently offlineDeltaRules From United States of America, joined Sep 2001, 3700 posts, RR: 9
Reply 3, posted (2 years 9 months 2 weeks 6 hours ago) and read 11313 times:

Thanks for posting this. I have a friend that's spending the summer in Turkey and am trying to sell her on signing up for Dividend Miles or Mileage Plus because she's going to rack up roughly 11,250 miles in one go. This explains things in more simple terms than I can. She also wanted to know why her first flight was ticketed as US when she was on UA CMH-IAD, so this is great.


Let's Kick the Tires & Light the Fires!!
User currently offlinepgtravel From United States of America, joined Oct 2005, 446 posts, RR: 3
Reply 4, posted (2 years 9 months 2 weeks 6 hours ago) and read 11293 times:

Quoting apodino (Thread starter):
I know the example in the article is extreme

I'm the author of the column, and you're right, it is totally extreme. I wanted something that showed just how absurd codesharing could get, so I had fun poking around in Sabre looking for some fun routings. This one definitely stood out. But it really was meant to show problems that do happen in even more mundane situations. I mean, you can book BA from LAX to MAD on the IB nonstop, but if you expect a BA-style product, you're going to be pretty unhappy.

Quoting commavia (Reply 2):
except "journalists," who often seem to find anything and everything about air travel so endlessly confounding and confusing. This guy says he used to work for America West

I tend to agree that a lot of the coverage out there is pretty poor, but most of us here on a.net forget (as apodino mentioned) that codesharing can be really confusing for the casual traveler. This isn't the kind of article I write on CrankyFlier.com, but it's the kind of thing they like for the general audience that reads CNN.com.

Personally, I don't think codesharing provides any benefit for travelers. Frequent flier reciprocity doesn't require codesharing, so that's not an issue. It's really all about getting better placement in reservation systems to improve bookings. I don't fault the airlines for doing it, but I just don't think there's consumer-benefit.

Oh, and I've worked for a few airlines, but America West was my first real job out of college (did pricing there). I also worked on the launch of Eos in its very early stages, and I worked in marketing at United, among other things.


User currently offlineEddieDude From Mexico, joined Nov 2003, 7524 posts, RR: 43
Reply 5, posted (2 years 9 months 2 weeks 5 hours ago) and read 11123 times:

Oh wow, the columnist is an a.net member! Hi Brett!  
Quoting pgtravel (Reply 4):
This isn't the kind of article I write on CrankyFlier.com, but it's the kind of thing they like for the general audience that reads CNN.com.

  



Next flights: MEX-GRU (AM 77E), GRU-GIG (JJ A320), SDU-CGH (G3 73H), GRU-MEX (JJ A332).
User currently offlinepgtravel From United States of America, joined Oct 2005, 446 posts, RR: 3
Reply 6, posted (2 years 9 months 2 weeks 1 hour ago) and read 10843 times:

Quoting EddieDude (Reply 5):
Oh wow, the columnist is an a.net member! Hi Brett!  

Howdy. I've been on a.net for at least 5 years (my username is from when I was running PriceGrabber's now defunct travel site), but I don't always get to participate as much as I'd like.


User currently offlineUAL747DEN From United States of America, joined Dec 2003, 2392 posts, RR: 12
Reply 7, posted (2 years 9 months 2 weeks ago) and read 10676 times:

I would call myself a VERY seasoned traveler and I even deal with codesharing in my work at United but on a recent trip I found myself confused by the whole thing. I went from DEN-LCA on a CO ticket and never once touched CO metal. I should point out that this was the first actual revenue trip I had taken in several years, it was travel that my wife required so her firm booked and paid for it. After we received the tickets I tried to call and add my FF info and upgrade our seats, well that was hell! I ended up flying on UA, LH, and CY for the trip and each flight had problems that would have never happened if the flights were not codeshares. I feel kind of ashamed to admit this but I finally had to just fall back on using my contacts at work (UA) to smooth things over. So yes I can see how codesharing can be a real pain for the average traveler.

Quoting pgtravel (Reply 4):
and I worked in marketing at United, among other things.

When were you at United? Wonder if we knew each other?



/// UNITED AIRLINES
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5430 posts, RR: 6
Reply 8, posted (2 years 9 months 1 week 6 days 19 hours ago) and read 10462 times:

Quoting pgtravel (Reply 4):
Personally, I don't think codesharing provides any benefit for travelers

It really doesn't. In fact, the logistics of it are detrimental overall to the passenger experience. It quite often involves terminal and airline changes.


That being said, these days you have to be in a hurry to not notice what airlines you will actually fly. All the travel sites I frequent (Orbitz, Expedia, Travelocity) and every single airline website I visit lists the actual operating carrier and flight number right below the codeshare flight number, usually with no more than a 4-pt font difference on the search page. On the confirmation page, it restates the same information in a similar way.

Even on a boarding pass, it prints the actual operating carrier and flight number as the primary listing in most cases (express codeshares excluded).


Which makes it slightly ironic that people would complain about it. The most casual traveler just wants to get from A-B and doesn't care who they fly, and an experienced traveler should know exactly where to look to make sure they're flying on who they want to fly.



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlineTeamInTheSky From United States of America, joined Apr 2011, 531 posts, RR: 0
Reply 9, posted (2 years 9 months 1 week 6 days 18 hours ago) and read 10376 times:

Quoting pgtravel (Reply 6):
Howdy. I've been on a.net for at least 5 years (my username is from when I was running PriceGrabber's now defunct travel site), but I don't always get to participate as much as I'd like.

As a religious follower of cranky, it is awesome to have you on here! I really enjoyed your recent Delta Decision article because my decision tree is similar.

I normally only fly Delta and Skyteam members, and I think that Delta does a very good job of showing you who operates the flight. The most irritating issue I run into however is that trying to book seats on AF or KL if the flight is more than 90 days out is impossible. I don't know if this is a KL or AF policy (however I have always been able to book seats when I book on AF's website), or something that is taking time to integrate with the JV.

Good luck with CrankyConcierge btw!



Since 2010: DL, KL, AF, WX, IG, FR , FL, U2, AK, BA, OK, UX, VS, VN, K6
User currently offlineSASMD82 From Netherlands, joined Mar 2007, 710 posts, RR: 0
Reply 10, posted (2 years 9 months 1 week 6 days 18 hours ago) and read 10328 times:
Support Airliners.net - become a First Class Member!

At AMS we have had some extreme examples of codeshare. The KL flights to - let's say - BGO were shared with AF, DL, KQ, AZ, NW, CO and MH......The flight was operated with a Fokker 70  .

Isn't it time to introduce a Sky Team. Star Alliance and One World prefix?


User currently offlinesw733 From United States of America, joined Feb 2004, 6265 posts, RR: 9
Reply 11, posted (2 years 9 months 1 week 6 days 18 hours ago) and read 10305 times:

Quoting pgtravel (Reply 4):
Frequent flier reciprocity doesn't require codesharing, so that's not an issue.

Sorry mate but that's not always true. Here is one example - lets say you are an AA frequent flier and you book a ticket on CX (with a CX flight number). Even though they are both OneWorld, only a few CX codes actually earn full (or any, sometimes) miles on AA...

So, it's not always true.


User currently offlinerwSEA From Netherlands, joined Jan 2005, 3068 posts, RR: 2
Reply 12, posted (2 years 9 months 1 week 6 days 17 hours ago) and read 10200 times:

Quoting SASMD82 (Reply 10):
At AMS we have had some extreme examples of codeshare. The KL flights to - let's say - BGO were shared with AF, DL, KQ, AZ, NW, CO and MH......The flight was operated with a Fokker 70 .

Isn't it time to introduce a Sky Team. Star Alliance and One World prefix?

Agree - and with Schiphol's automated announcements, it really gets ridiculous:

"Now boarding for KLM, Delta Airlines, Alitalia, Korean Airlines, Malaysia Airlines, and Kenya Airways for London Heathrow".

"Last call for SAS, Lufthansa, United Airlines, US Airways, and Continental Airlines to Copenhagen".


User currently onlineGoldenshield From United States of America, joined Jan 2001, 5845 posts, RR: 15
Reply 13, posted (2 years 9 months 1 week 6 days 17 hours ago) and read 10171 times:

I thought it was a nicely written article. Now, if only we can do something about those damn article links that stick themselves in the middle of an article, making you think they are part of it.


Two all beef patties, special sauce, lettuce, cheese, pickles, onions on a sesame seed bun.
User currently offlinesfredspot From United States of America, joined Oct 2010, 25 posts, RR: 0
Reply 14, posted (2 years 9 months 1 week 6 days 14 hours ago) and read 9561 times:

Quoting sw733 (Reply 11):

Quoting pgtravel (Reply 4):
Frequent flier reciprocity doesn't require codesharing, so that's not an issue.

Sorry mate but that's not always true. Here is one example - lets say you are an AA frequent flier and you book a ticket on CX (with a CX flight number). Even though they are both OneWorld, only a few CX codes actually earn full (or any, sometimes) miles on AA...

So, it's not always true.

While what you say is true, that's AA and CX's choice. They could choose, as BA and AA have done, to make the flight number irrelevant. Codesharing isn't responsible for the consumer benefit in your example; it's only been artificially linked to it.


User currently offlineKFlyer From Sri Lanka, joined Mar 2007, 1226 posts, RR: 0
Reply 15, posted (2 years 9 months 1 week 6 days 14 hours ago) and read 9382 times:

Actually it has a simple fix - list the actual carrier operating the flight. Some IBEs do this, EK Mercator etc IIRC. Further, the airline could list in the printed ticket that it's operated by XYZ Airlines. This makes things easier for all the parties involved - no unrealistic expectations, no broken promises.
Btw Brett, nice to see you here. Wonder if you remember me ? I run Airline Industry Review. You should seriously talk to PanAm_DC10 Paul and get your username changed to CrankyFlier.



The opinions above are solely my own and do not express those of my employers or clients.
User currently offlinemabadia71 From Costa Rica, joined Nov 2008, 76 posts, RR: 0
Reply 16, posted (2 years 9 months 1 week 6 days 13 hours ago) and read 9098 times:

The route listed in the article is not so crazy. I remember a couple years back I was looking for tickets in the route SJO-NUE, I looked on united.com and the results showed something like this:
SJO-SAL, operated by Taca International
SAL-MIA, operated by Taca
MIA-FRA, operated by Lufthansa
FRA-NUE, operated by Lufthansa.

And the return leg was something similar, only going trough IAD instead of MIA, so it's not completely crazy.



mabadia71
User currently offlinerising From United States of America, joined May 2010, 258 posts, RR: 1
Reply 17, posted (2 years 9 months 1 week 6 days 13 hours ago) and read 9075 times:

Who keeps the cash?

Say I book a ticket with United flight numbers, but it is on US Airways. Does United get the money, or US Airways?



If it doesn't make sense, it's because it's not true.
User currently offlinepgtravel From United States of America, joined Oct 2005, 446 posts, RR: 3
Reply 18, posted (2 years 9 months 1 week 6 days 11 hours ago) and read 8059 times:

Quoting UAL747DEN (Reply 7):
When were you at United? Wonder if we knew each other?

I was in the short-lived Marketing Planning group in 2004-2005 (WHQPS). I left before even a year was up, because frankly, it was not a good place for me. (It apparently wasn't a good place for a lot of people, because the Mktg Planning group was disbanded shortly after.)

Quoting TeamInTheSky (Reply 9):
s a religious follower of cranky, it is awesome to have you on here! I really enjoyed your recent Delta Decision article because my decision tree is similar.

Thanks for reading the blog!

Quoting sw733 (Reply 11):
Sorry mate but that's not always true. Here is one example - lets say you are an AA frequent flier and you book a ticket on CX (with a CX flight number). Even though they are both OneWorld, only a few CX codes actually earn full (or any, sometimes) miles on AA...

As sfredspot says, that's simply the policy between the two airlines. They may have tied codesharing and ff reciprocity together, but that's not required by any stretch. If they wanted full reciprocity on all flights, they could do it. (My guess is that CX is the one driving that policy.)

Quoting Goldenshield (Reply 13):
I thought it was a nicely written article. Now, if only we can do something about those damn article links that stick themselves in the middle of an article, making you think they are part of it.

Yeah, sorry about that. I definitely have no control over that piece - it gets thrown in by the editors whenever they feel like it.

Quoting KFlyer (Reply 15):
Btw Brett, nice to see you here. Wonder if you remember me ? I run Airline Industry Review. You should seriously talk to PanAm_DC10 Paul and get your username changed to CrankyFlier.

Yeah, hey there. I should get it changed, I suppose, but I didn't know they did that. I figured that once you have a name, it doesn't change.

Quoting rising (Reply 17):
Who keeps the cash?

In codesharing, there is an agreement between the airlines as to how the cash is split up. If UA collects the money but no segments are actually on UA, then UA won't keep anything. But in this case it's different, because LH and UA have the joint venture over the Pond so they will split the portion of the money that doesn't go to US for the first flight.


User currently offlineytz From Canada, joined Jun 2009, 1832 posts, RR: 23
Reply 19, posted (2 years 9 months 1 week 6 days 11 hours ago) and read 8042 times:

Excellent article. I only wish Brett had been more critical of the airlines.

Sometimes I wish consumer or civil aviation ministries in various countries would take airlines and the alliances to task for what is essentially a bait and switch tactic.

Most on here might understand the practice. But it certainly does not excuse it or make it any less distasteful and outright bewildering to a non-frequent flier.

What's egregious here is the way it's advertised. Codeshares could be made entirely transparent to the passenger who could simply be told that his/her ticket involves travel on other lines through codeshares and that's why he/she is travelling on Lufthansa instead of Air Canada or United. They should be issued a ticket which explicitly lists the flight number of the airline they are travelling on (with the codeshre in small print). However, it seems like ridiculous efforts are made to pitch that Lufthansa flight as an Air Canada or United flight to the passenger. I can point out an even more ridiculous scenario. Last weekend, I was searching for a fare, in a few months, from YYZ to BOM. In that routing, several times I got Delta flights (on AF and KL) that never touched Delta metal. Indeed, I would not even have to, ever touch the USA. How absurd is that?

And other than miles and your bags being checked through, what other benefits do you get? You certainly can't access all your perks. And the effort involved in claiming them often compels people to simply forego them.

And most hilariously, airlines complain about the likes of EK/EY/QR often forget that there's minimal code-sharing on these airlines. When you book a ticket on Emirates, you are virtually guaranteed to get an Emirates airplane and their level of service (whether you like it or not). It's something that sets these airlines apart.


User currently offlineckfred From United States of America, joined Apr 2001, 5067 posts, RR: 1
Reply 20, posted (2 years 9 months 1 week 6 days 11 hours ago) and read 7981 times:

What is irritating is when it's clear that two airlines codeshare, but not all flights are subject to the codeshare.

Years ago, I had volunteered my seat on an AA flight in exchange for a voucher, good for AA, Eagle, and codeshares (Oneworld was about a year from existance).

I wanted to fly ORD-YHZ and back on the voucher.

The agent first offered a routing via YUL, with CP flying he YUL-YHZ-YUL segments. AA handled the segments between ORD and YUL.

But, the CP flights between YUL and YHZ weren't codeshare flights, so I couldn't use the voucher. I didn't get why CP wasn't codesharing, since the connecting time was about 55 minutes eastbound and 90 minutes westbound.

So, I had to go ORD-BOS (AA), BOS-YHZ (BEX codeshare), YHZ-YYZ (CP codeshare), YYZ-ORD (AA), and that routing was earlier than I wanted eastbound, with a 2 and 1/2 hour connection westbound.


User currently offlineKFlyer From Sri Lanka, joined Mar 2007, 1226 posts, RR: 0
Reply 21, posted (2 years 9 months 1 week 6 days 11 hours ago) and read 7725 times:

Quoting pgtravel (Reply 18):
Yeah, hey there. I should get it changed, I suppose, but I didn't know they did that. I figured that once you have a name, it doesn't change.

They usually don't, but if you ask nicely, they probably will. Find his username and message him.



The opinions above are solely my own and do not express those of my employers or clients.
User currently offlinega330 From United States of America, joined Aug 2007, 114 posts, RR: 0
Reply 22, posted (2 years 9 months 1 week 6 days 10 hours ago) and read 7670 times:

This maybe is out of topic but this thread exemplifies one of the best qualities that I like about a.net., with so many expertise on a seemingly simple subject and free flow of discussion and discovering people that we actually know in real life!

As an aspiring airline executive, Brett, you and a lot others are truly my examples that I want to follow in the industry.



China Eastern MU586 KLAX - SZPD with B-6055
User currently offlinekanepjk From United States of America, joined Jun 2009, 150 posts, RR: 0
Reply 23, posted (2 years 9 months 1 week 6 days 10 hours ago) and read 7637 times:

I once had a multi leg trip that was ticketed by Delta with a leg that had a US Air flt number flown on a United aircraft. When I had to make a change to that leg it was extremely difficult because all three airlines told me to call one of the others.
- Delta told me to call US air as it was their flt number.
- US Air told me to call United as they were operating the flight.
- United told me to call Delta because they had issued the ticket.

In the end I couldn't solve it over the phone and had to go to the airport so i could draw them a flow chart of the whole convoluted mess.


User currently offlineapodino From United States of America, joined Apr 2005, 4124 posts, RR: 6
Reply 24, posted (2 years 9 months 1 week 6 days 9 hours ago) and read 7002 times:

Quoting kanepjk (Reply 23):
I once had a multi leg trip that was ticketed by Delta with a leg that had a US Air flt number flown on a United aircraft. When I had to make a change to that leg it was extremely difficult because all three airlines told me to call one of the others.
- Delta told me to call US air as it was their flt number.
- US Air told me to call United as they were operating the flight.
- United told me to call Delta because they had issued the ticket.

Another problem with codesharing is during IROPS, airlines will often reaccommodate passengers on other airlines. The problem is when an agent looks up available flights in the computer, they will often show an airline whose code is on the flight, but isn't operating the flight, nor does the agents reservations system actually say who is operating that flight. A high flight number on a particular flight is a hint, but in the RJ age, high flight numbers are often just express flights, so the Agent doesn't even think twice about it not being on that carrier.

An example would be in PHL, where a DL passenger was ticket to ATW via DTW. Say the DTW flight was cancelled and they are looking to rebook the passenger. The agent will look up a different itinerary. The itinerary will show in the computer on USAirways to ORD and then from there to ATW. So the agent will book that itinerary. One problem though. Both legs of this particular itinerary are actually United flights with the US code on it. Given the fact that US has a fortress hub in PHL, how would a passenger look at this and not realize that neither of the flights are on US metal? And even if the pax got to ORD, good luck finding the US flight to ATW.


25 imag : i'm sure we all have our stories... i just booked QF from LHR to BNE - except the flights i wanted were no longer available on QF site... so i turned
26 PeterJ : I just had a conversation about this this weekend. My grandparents were telling me about a trip they were taking on USAirways with a layover in ORD. S
27 Grid : It's that inept media again, rearing their ugly heads again when the field should be left to professionals such as those found on internet forums. Wh
28 IrishAyes : I'm a pretty savvy traveler, and I find code sharing to be quite obnoxious sometimes. For a domestic flight, or a flight originating in the US - I wou
29 goblin211 : I don't think codesharing is a big deal or even in the vocabulary of most pax out there. I think it's just those who fly internationally and rack up a
30 spacecadet : This is not actually true, and as others have pointed out, there are various little things you can discover after the fact - and sometimes only after
31 JoeCanuck : I must be one of those rare travelers who doesn't have a problem with code sharing...and in fact, appreciates the convenience. I have flown millions o
32 pgtravel : You know, this thread is inspiring a new post for Cranky that will look at this with a harsher eye. The question is . . . is there any benefit to the
33 JoeCanuck : Nothing will ever make lost baggage a great time, but in my experience, (and I do have quite a lot of traveling experience), inter airline problems a
34 Maverick623 : Absolutely not true at all. Almost all of the major airlines have interline agreements with each other, which is NOT the same as a codeshare. The onl
35 cslusarc : There are good and bad things about code shares but it seems we all talk about the bad. We should all let the marketing carrier know that they should
36 spacecadet : Well I am not totally sure about that. In my example above, who is responsible for not allowing seat assignment or advance check-in on code share tic
37 Maverick623 : It's a bit confusing, but more of a pain in the butt. After a while, you start to learn the codeshare flight ranges, and can pick out who operates on
38 JoeCanuck : Actually, since I have had the experiences of which I speak, completely true. That your experiences may differ do not make my experiences false or ir
39 ytz : JoeCanuck, To be fair. Your experience, having earned millions of miles, is hardly typical. If you are Star Alliance Gold, you are a seasoned flyer an
40 JoeCanuck : Actually, no. My ticket was purchased using Aeroplan points, well after I dropped from gold status and since it wasn't a cash purchase, that usually
41 vhqpa : The thing that really annoys about codeshares when you're trying to check the departure screen and you can't see your flight because the flight above
42 mariner : I can't think of too many good things to say. It may be easier for the airlines and I guess for pax who don't want to think about what they're doing,
43 Post contains images Goldenshield : They'd especially have to be careful since it's a SFO-SNA flight.
44 AirNZ : But you don't end up with any tickets at all......all now is e-ticketed (of which there is no physical entity).
45 NorthstarBoy : Here's my issue when it comes to codesharing: Consider this common scenario: Passenger is flying on a UA/US codeshare from Phx-Ord. The ticket says un
46 Grid : My only complaint is having to wait for the information screens at airports go through all of the codeshare flights. US Airways - United - Continental
47 psa188 : I agree. The article explains what the average passenger, who has no idea what "code sharing" is, can do to obtain more information. Buy I agree Cran
48 JoeCanuck : I don't know about you, but I always get an itinerary with my e ticket number and all the flights listed...including code share information. No it's
49 psa188 : If code sharing was not so confusing, I doubt that CNN would have paid Cranky the big bucks to write this article. You misunderstood. I was talking a
50 Viscount724 : Assume your SFO-DXB flight was a 777? I would rather connect in Europe to avoid their cramped 10-abreast 777s, regardless of the other aspects of EK
51 ytz : Except codeshares aren't about service. Once again, you are talking apples and oranges with the rest of the room. Most of us aren't concerned with th
52 Viscount724 : The point that many posters have been making, which I also agree with, is that there is no reason to codeshare. All the benefits that come from allia
53 ytz : Viscount724 Excellent reply in post 51. Really, all the alliances need are solid interline agreements and standards. That would be much better than co
54 JoeCanuck : Enough with the hyperbole. At one point I was an infrequent traveler and often fly with them. Not only am I not viewing them with contempt, I give th
55 psa188 : Fair enough-to each their own. We'll have to disagree on this.
56 Viscount724 : Just stop doing it. Why go to all the trouble of identifying the operating carrier on tickets and boarding passes, and filling airport flight informa
57 RobertS975 : So you book a flight on your favorite airline's website, and if it happens to be a codeshare operated by another carrier, then you will have to check
58 ckfred : You think its bad looking for a departing flight in the terminal. Try dealing with this stuff on an arrival board while waiting in a cell phone lot a
59 JoeCanuck : If it didn't work, it would have been killed a long time ago. The fact is, most people aren't confused or are able to overcome their confusion and ma
60 Maverick623 : Just to reiterate: Codeshares also move certain flights up in the listings, especially if you're booking on a specific airline's website or searching
61 ckfred : But the arrival board in the cell phone lot only shows about 20 flights at a time. If you're waiting for a person coming from PIT, and the board is s
62 Viscount724 : However, by giving higher priority to codeshare connections in GDS displays, it can be argued that passengers often are not made aware of faster conn
63 Post contains images AirNZ : precisely indeed. Codeshares never helped passengers achieve anything. There's no need for it to be achieved in the first place.
64 Maverick623 : There is for the business.
65 TeamInTheSky : Recently, I have been deciding on where in SE Asia I wanted to fly. The different options on the list were HKG, KUL, SIN, TPE and (although not SE As
66 RP TPA : Unfortunately, these scenarios occur much more than you think. Many airline agents dont know what do to if multiple airlines/codeshares are on the ti
67 GoBoeing : One place is doing it right. Southwest Airlines.
68 JoeCanuck : Right...Ask someone what flight they are on and they will give you the ETD, destination and airline. Almost nobody memorizes the flight number and ev
69 AirNZ : I assume you're using a pretty small sample there, correct? Multiple times to the power of about 10 on a daily basis, and all airlines are involved.
70 JoeCanuck : Just the sample of everyone I know who has ever traveled by plane. If you ask a person what flight they are on, how often do they give the flight num
71 spacecadet : Read your own statement again, and maybe you'll want to revise it. It's kind of like saying "the people with the problems with contaminated food are
72 JoeCanuck : Nope. it's just as I intended, thanks. It's actually not like saying that at all. For one thing, code sharing isn't breaking the law, so the comparis
73 AirlineCritic : I'm have not been too surprised by code sharing practices, I normally check what I'm flying before I purchase tickets, as I do care about who I fly wi
74 BD338 : Either that or lets just have a code for each alliance and forget all the individual airline codes, that would reduce the codeshares by probably 80%.
75 ytz : The deceptive marketing I was referring to wasn't just flying on different metal. To me, it also has to do with product quality. And this is the part
76 AirNZ : What business are you referring to? And they shouldn't have to. It's a very big deal indeed, plus you'd be very wrong in your assumption of what matt
77 panova98 : Let's call "code-sharing" what it is. It's a sham! Under DOT rules, it ought to be found as a deceptive practice, regardless of the myriad of ways in
78 prebennorholm : Codesharing is the most natural thing on earth, except for the name. When two or more airlines are codesharing on a flight, then they share everything
79 ytz : This is an excellent point. The name of the practice itself is actually deceptive. Neither of the airlines participating in what we know as codeshari
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