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UA/CO Merger: I Don't Understand Anything...  
User currently offlineLY777 From France, joined Nov 2005, 2723 posts, RR: 2
Posted (3 years 3 months 3 weeks 5 days 5 hours ago) and read 13727 times:

I don't understand anything with that merger...
UA and CO merged, and the group is now called UA.
What I don't understand is why some flights numbers starts with UA, and some with CO.
Also, why does CO still have its own website?


אמא, אני מתגעגע לך
63 replies: All unread, showing first 25:
 
User currently offlineB742 From United Kingdom, joined Mar 2005, 3768 posts, RR: 19
Reply 1, posted (3 years 3 months 3 weeks 5 days 5 hours ago) and read 13631 times:

Basically, integration doesn't happen overnight. The two carriers still have their separate flight codes (UA/CO), separate frequent flyer programmes and so on.

Integration began a while ago and is due to be complete on 11/11/11, however it remains to be said whether that deadline will be met.

Rob!   


User currently offlineRWA380 From United States of America, joined Feb 2005, 3422 posts, RR: 5
Reply 2, posted (3 years 3 months 3 weeks 5 days 3 hours ago) and read 13298 times:

It will be a busy summer and fall to get all employees properly cross trained for that 11/11/11 date. Does this mean Continental fully ceases to exist or will UA always own the name?


AA AC AQ AS BD BN CO CS DL EA EZ HA HP KL KN MP MW NK NW OO OZ PA PS QX RC RH RW SA TG TW UA US VS WA WC WN
User currently offlineJBo From Sweden, joined Jan 2005, 2372 posts, RR: 0
Reply 3, posted (3 years 3 months 3 weeks 5 days 1 hour ago) and read 12984 times:

There is also the air ops side which has United and Continental as two separate certificated airlines still. Single Operating Ceritifcate (SOC) is still a ways away yet. Even after everything on the customer service side is integrated, on the air ops side you will still have "United Flight ### operated by Continental Airlines" until SOC.

The same thing happened with the Delta-Northwest Merger. You had "Operated by Northwest Airlines" on NW aircraft that had been painted into DL colors until SOC took place, then the decals were removed (and from that point forward, any aircraft still in NW livery had "Operated by Delta" applied until either being repainted or retired).



I'd take the awe of understanding over the awe of ignorance any day.
User currently offlineN766UA From United States of America, joined Jul 1999, 8339 posts, RR: 23
Reply 4, posted (3 years 3 months 3 weeks 5 days 1 hour ago) and read 12858 times:

Personally, I still can't get over the color sceme. The globe screams "Continental," and yet they're all United jets now. It's so asinine.


This Website Censors Me
User currently offlineMir From United States of America, joined Jan 2004, 21795 posts, RR: 55
Reply 5, posted (3 years 3 months 3 weeks 5 days 1 hour ago) and read 12764 times:

Quoting N766UA (Reply 4):
Personally, I still can't get over the color sceme. The globe screams "Continental," and yet they're all United jets now. It's so asinine.

I know it's been rehashed over and over again, but it is asinine. I saw a United check-in counter at OKC the other day which hadn't been changed over to the new logo (though the signage had), and I couldn't fathom the idea that the tulip (the red and blue version) was going to be replaced by Continental's logo. Hopefully it will be back at some point.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineetops1 From United States of America, joined Nov 2005, 1102 posts, RR: 1
Reply 6, posted (3 years 3 months 3 weeks 5 days 1 hour ago) and read 12694 times:

The tulip soon will be a thing of the past . We are gonna have to just move on with that .

User currently offlineJHCRJ700 From United States of America, joined Oct 2009, 377 posts, RR: 0
Reply 7, posted (3 years 3 months 3 weeks 5 days ago) and read 12161 times:

Quoting N766UA (Reply 4):
Personally, I still can't get over the color sceme. The globe screams "Continental," and yet they're all United jets now. It's so asinine.

From a brand perspective it is terrible. If they are going with the United name they should brand everything as such. For the decades that United has been in existence the tulip has been synonymous with that brand. The market associates the tulip with United and the globe with Continental. I said from day one it was a stupid thing to do.



RUSH
User currently onlinemayor From United States of America, joined Mar 2008, 10597 posts, RR: 14
Reply 8, posted (3 years 3 months 3 weeks 5 days ago) and read 12037 times:

Quoting JHCRJ700 (Reply 7):
For the decades that United has been in existence the tulip has been synonymous with that brand.

Not exactly. I believe that the "tulip" livery didn't come into use until 1974.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineAmwest2United From United States of America, joined Jun 2006, 409 posts, RR: 0
Reply 9, posted (3 years 3 months 3 weeks 4 days 23 hours ago) and read 11819 times:
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The customer service piece of this will not be completed until mid-March 2012, at that time, the PMUA will cut over to the PMCO Shares reservation system. There is an initiative to train all PMUA CS agents from Oct. 3rd through Mar. 1st for FastShares, the replacement for the PMUA FastAir on Apollo. In addition to this, PMUA needs to be trained on PMCO's baggage tracking system, PMCO's President's Club system. PMCO needs to me trained on PMUA Unimatic system. All of this training will occur before/during and after SOC (Single Operating Certificate) and well into 2012. Once the New United achieves SOC, which is still on track for mid-Nov 2011 as of the last call, PMCO will start to migrate 1 fleet at a time from the PMCO system, called FOMS to PMUA system, Unimatic, this transition by fleet type will start in early 2012, and be completed in late 2012.

As for the name/call sign Continental, it will retire the day following SOC, although you will still see it at airports and such through a good part of 2012.

The One Pass and Mileage Plus frequent Traveler programs will combine the 1st of next year as well, the Red Carpet Clubs and the Presidents Club are supposed to name change in October 2011, to the United Club.



Life is what happens to you while you making plans to live it!
User currently offlineCapEd388 From United States of America, joined Feb 2011, 233 posts, RR: 0
Reply 10, posted (3 years 3 months 3 weeks 4 days 23 hours ago) and read 11738 times:

Its like any merger, it takes time. DL/NW didnt become one until January 2010, two years after the merger was announced and even then you still had NW flying around. They didnt have one complete DL fleet until early this year. Thats how mergers are, its a long process.


388 346 77W 787
User currently offlineJHCRJ700 From United States of America, joined Oct 2009, 377 posts, RR: 0
Reply 11, posted (3 years 3 months 3 weeks 4 days 23 hours ago) and read 11271 times:

Quoting mayor (Reply 8):
Not exactly. I believe that the "tulip" livery didn't come into use until 1974.

Excuse me, since 1974 the Tulip has been synonymous with United.



RUSH
User currently offlinegoldenjet707 From United States of America, joined Sep 2008, 83 posts, RR: 0
Reply 12, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 11102 times:

Quoting N766UA (Reply 4):
Quoting Mir (Reply 5):

Give me a freaking break!!! Two world class airlines merged! What did you expect? United would be the name of the merged company and this company would also have the old UA logo and paint job ? And how about the positives that CO brought into the mix? All gone? We at OCO worked our butts of over the past 15 years making CO a company, which you didn't have to be ashamed of working for. Now you think we should loose all of our identity. 40000 of us? A merger of this caliber is not only about the customer's perception, it is also about the employees morale!!! You have 40000 employees unhappy, there's really no point in merging. And how many people other than some a.net freaks really care wether there's a meatball or a tulip on the tail?!? For real?!?


User currently offlineCapEd388 From United States of America, joined Feb 2011, 233 posts, RR: 0
Reply 13, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 10996 times:

Quoting goldenjet707 (Reply 12):
Give me a freaking break!!! Two world class airlines merged! What did you expect? United would be the name of the merged company and this company would also have the old UA logo and paint job ? And how about the positives that CO brought into the mix? All gone? We at OCO worked our butts of over the past 15 years making CO a company, which you didn't have to be ashamed of working for. Now you think we should loose all of our identity. 40000 of us? A merger of this caliber is not only about the customer's perception, it is also about the employees morale!!! You have 40000 employees unhappy, there's really no point in merging. And how many people other than some a.net freaks really care wether there's a meatball or a tulip on the tail?!? For real?!?

I very much agree with your point. Continental may not have the same popularity as United, but it is a great airline. They have some of the best and friendliest service. They are also one of the companies that has done relatively well in the past years, compared to others. Since the beginning they have said that this is a "Merger of Equals". Now, I may not love the livery, but I can definitely respect the fact that they are trying to keep a little something from both airlines. I only wish the same thing would have happened in the DL/NW merger. The tulip is just as important to the United folks as the Globe is to the Continental folks. Both airlines sacrificed, United lost their logo and Continental lost their name.



388 346 77W 787
User currently offlineThe777Man From United States of America, joined Jul 1999, 6645 posts, RR: 55
Reply 14, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 10923 times:

Quoting Amwest2United (Reply 9):

The customer service piece of this will not be completed until mid-March 2012, at that time, the PMUA will cut over to the PMCO Shares reservation system. There is an initiative to train all PMUA CS agents from Oct. 3rd through Mar. 1st for FastShares, the replacement for the PMUA FastAir on Apollo. In addition to this, PMUA needs to be trained on PMCO's baggage tracking system, PMCO's President's Club system. PMCO needs to me trained on PMUA Unimatic system. All of this training will occur before/during and after SOC (Single Operating Certificate) and well into 2012. Once the New United achieves SOC, which is still on track for mid-Nov 2011 as of the last call, PMCO will start to migrate 1 fleet at a time from the PMCO system, called FOMS to PMUA system, Unimatic, this transition by fleet type will start in early 2012, and be completed in late 2012.

As for the name/call sign Continental, it will retire the day following SOC, although you will still see it at airports and such through a good part of 2012.

The One Pass and Mileage Plus frequent Traveler programs will combine the 1st of next year as well, the Red Carpet Clubs and the Presidents Club are supposed to name change in October 2011, to the United Club.

Will PMCO go to the same fleetnumbering system like PMUA uses ? EG 2823 is a PMUA 777 with the new seats. A PMCO 777 could be 2022 for example.

Thanks !

The777Man



Need a Boeing 777 Firing Order....Further to fly....CI, MU, LX and LH 777s
User currently offlinegoldenjet707 From United States of America, joined Sep 2008, 83 posts, RR: 0
Reply 15, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 10923 times:

Quoting JHCRJ700 (Reply 7):

Why merge if you will keep only one airline's identity? Makes only sense if the airline your merging with is something that's not worth mentioning. In case of CO there's lots to brag about!
Also, UA did not take over CO but it was a merger of equals. The idea was to combine the best of both companies. Coming up with a brand new identity or just going with the identity of one of the two would not have served any purpose! The combined identity, name of one and paint job of the other was brilliant!!!


User currently offlineCapEd388 From United States of America, joined Feb 2011, 233 posts, RR: 0
Reply 16, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 10871 times:

I guess some people keep thinking that this was an acquisition, that United acquired Continental, but thats not the case.


388 346 77W 787
User currently offlineSANFan From United States of America, joined Aug 2006, 5545 posts, RR: 12
Reply 17, posted (3 years 3 months 3 weeks 4 days 22 hours ago) and read 10844 times:

Quoting Mir (Reply 5):
I saw a United check-in counter at OKC the other day which hadn't been changed over to the new logo (though the signage had)...

The other day, at SAN, I still saw a United ticket counter in T1, and a CO ticket counter in T2W! I'm still trying to learn what sort of consolidation is planned, and when, at Lindbergh Field. Seems to me that something should've happened by now -- at minimum, maybe an announcement of their plans...

I guess this is still the case in other airports as well but I still wonder about the timing of all this.

bb


User currently offlinebreaker1011 From United States of America, joined Nov 2007, 938 posts, RR: 2
Reply 18, posted (3 years 3 months 3 weeks 4 days 21 hours ago) and read 10494 times:

Quoting goldenjet707 (Reply 15):
Also, UA did not take over CO but it was a merger of equals. The idea was to combine the best of both companies. Coming up with a brand new identity or just going with the identity of one of the two would not have served any purpose! The combined identity, name of one and paint job of the other was brilliant!!!

Not sure about 'brilliant' but I guess that's in the eye of the beholder. To me, the brand feels confused, rather drab, personality-less, and just not really exciting overall. The paint job says 'cheap and lazy' but I'm no design consultant. This one feels like an integration of balance sheets and books rather than culture or identity. But that's just me based more on feeling than fact/strategy.

I'd love to see some comparison on the 'progression' of the UA/CO integration versus DL/NW. I don't have anything data-wise but it does feel that UA/CO is tracking slightly behind the timeline accomplished by Delta. Frankly I don't think it's a big deal as these things just take time to get the job done right and if they are slower, there are probably good reasons for it. The economic timing of the two mergers, for instance, is pretty impactful. DL/NW came together during relatively good times, and now we're in s struggle period again. That's gotta count!

Anyway, cheers!



Life's tough. It's even tougher if you're stupid. J. Wayne
User currently offlinefutureorthopod From United States of America, joined Jun 2010, 77 posts, RR: 0
Reply 19, posted (3 years 3 months 3 weeks 4 days 20 hours ago) and read 9985 times:

Ha...today I flew from ATL to LAX on Continental. Since I was upgraded on both segments I received a complimentary meal. What was interesting was that on both flights (from ATL to IAH and then IAH to LAX) my salt and pepper were placed in a holder with the "United" signage on it. Everything else was classically Continental in presentation.

User currently offlineUnited1 From United States of America, joined Oct 2003, 6085 posts, RR: 9
Reply 20, posted (3 years 3 months 3 weeks 4 days 20 hours ago) and read 9901 times:

Quoting The777Man (Reply 14):
Will PMCO go to the same fleetnumbering system like PMUA uses ? EG 2823 is a PMUA 777 with the new seats. A PMCO 777 could be 2022 for example.

At this point as PMCO aircraft are being repainted they are being renumbered to a four digit number. For example 022 becomes 0022 so its likely that PMUAs numbering scheme will survive.

Quoting breaker1011 (Reply 18):
I'd love to see some comparison on the 'progression' of the UA/CO integration versus DL/NW. I don't have anything data-wise but it does feel that UA/CO is tracking slightly behind the timeline accomplished by Delta. Frankly I don't think it's a big deal as these things just take time to get the job done right and if they are slower, there are probably good reasons for it.

SMI/J said at the beginning of this that this merger would not look like or occur at the same pace as DLs. One of the biggest reasons being that unlike in DL/NW UA/CO is not simply transitioning over to a single brand its more of a blending and that takes time to implement develop and train employees on new policies and procedures.

There will be more of a tactile feeling of a merger starting this winter as cabin reconfiguration begin (Y+, 2 class 763s and 764s) and the airport re branding is completed.

Quoting SANFan (Reply 17):
The other day, at SAN, I still saw a United ticket counter in T1, and a CO ticket counter in T2W! I'm still trying to learn what sort of consolidation is planned, and when, at Lindbergh Field.

There may not be any consolidation until the new portion of the terminal is completed. IIRC UA will be occupying a number of the new gates in T2W.



Semper Fi - PowerPoint makes us stupid.
User currently offlineN766UA From United States of America, joined Jul 1999, 8339 posts, RR: 23
Reply 21, posted (3 years 3 months 3 weeks 4 days 19 hours ago) and read 9526 times:

Quoting goldenjet707 (Reply 12):
a company, which you didn't have to be ashamed of working for. Now you think we should loose all of our identity. 40000 of us?

No, in fact I think the opposite- I think Continental should have been the surviving brand.

That said, look around you. Continental is gone. It's being replaced by United everywhere. I used to fly CO exclusively, especially back when my mom worked for them. Then a few years went by before I was finally back on a CO mainline jet last month- it was NOTHING like the old CO. The experience was so utterly milktoast- and that was F class!

I think it's offensive that United is masquerading around with Continental's globe, and enormously confusing. (I also think it's offensive United was allowed to become a mediocre airline.) It's like storebrand cola adopting the Coke name and branding but instead of "Coke" it just says "Cola" on a red can and still stinks. United and Continental employees and pax alike deserve way more than what they're getting with this merger.



This Website Censors Me
User currently offlineMir From United States of America, joined Jan 2004, 21795 posts, RR: 55
Reply 22, posted (3 years 3 months 3 weeks 4 days 19 hours ago) and read 9368 times:

Quoting goldenjet707 (Reply 12):
Give me a freaking break!!! Two world class airlines merged! What did you expect? United would be the name of the merged company and this company would also have the old UA logo and paint job ?

I expected that there would be a new corporate identity that would incorporate the logos of both carriers in some fashion. I did not expect to retain the old UA paint job, but I didn't expect to just keep the CO paint job either.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlinedeltal1011man From United States of America, joined Sep 2005, 9665 posts, RR: 14
Reply 23, posted (3 years 3 months 3 weeks 4 days 19 hours ago) and read 9193 times:

Quoting goldenjet707 (Reply 12):
Give me a freaking break!!!

No i think you the one who needs a break. CO is not more important than PA,TW,EA,FL,FL(again),NW,WA,NE,BN etc etc that are gone. CO has ate up a few airlines with nothing left....remind me what part of the CO C/S is from PeoplExpress, Eastern, Frontier, New York Air etc? Not a thing. So Glass house, before you toss stones at the UA folks.....

Quoting goldenjet707 (Reply 15):
In case of CO there's lots to brag about!

I guess i wont step foot in the door but come on.... Lets not be to full of our selves here.


PS i don't have a dog in the fight, and could careless, but Delta really screwed the widget up, will be a shame to see UA do the same to its image.



yep.
User currently offlineBCEaglesCO757 From United States of America, joined Mar 2011, 242 posts, RR: 2
Reply 24, posted (3 years 3 months 3 weeks 4 days 19 hours ago) and read 9210 times:

Quoting Mir (Reply 23):
I expected that there would be a new corporate identity that would incorporate the logos of both carriers in some fashion. I did not expect to retain the old UA paint job, but I didn't expect to just keep the CO paint job either.

-Mir

Other than painting the main body of the plane white,USAirways pretty much kept most of their identity I think.

Nothing in Deltas new scheme makes me even remotely think of Northwest.

Nothing in the aformentioned airlines makes me think AmericaWest or especially Northwest.


25 goblin211 : Why is it taking longer for UA to get SOC than it took DL?
26 SANFan : I didn't think that was an option (for everybody's sake, especially their pax) but it is beginning to look that way. There is no question -- it's alr
27 gsoflyer : No, it's just confusing. I flow out of Lima last week. United used to not serve Lima. Now the flight to Houston is United numbered and operated (thoug
28 JBo : From a design standpoint, I agree with you completely, however I also completely understand the cost efficiency with keeping the basic CO livery, as
29 United1 : I'm not so sure it would be that big of a deal as SAN is mainly O&D traffic for UA, there are some connections offered on occasion, should be fai
30 avek00 : It's not. United is getting SOC quicker.
31 AirCalSNA : IIRC, the UA computer crash a few months ago was caused by the attempt to integrate CO and UA flight routing information processing systems.
32 01pewterz28 : Like everyone said this will take time when you merge 90,000 people into one company it's not going to happe over night. As for the livery/name ordeal
33 nyc2theworld : How is this different from any other airline merger? HP/US had the same issues. DL/NW had the same issues. CO/UA are having the same issues. As brand
34 Mir : First of all, that's a big livery change. Second of all, there are elements of America West in there - JBo aluded to them. The angled widget is kind
35 gsoflyer : I didn't say it was any different than HP/US or NW/DL, and honestly I don't care if it is the same or different than any of those. If it is the same,
36 gigneil : I was just thinking about that the other day! NS
37 CODC10 : Some dates of comparison: DL/NW merger announced: April 14, 2008 CO/UA merger announced: May 3, 2010 DL/NW ALPA preliminary agreement: June 24, 2008 C
38 NorthstarBoy : I cant help but wonder where the CO imprint is in this merger? It seems like everything that's surviviing from a customer facing point of view is lega
39 dutchflyboi : The new UA IPhone App has: Seat Map, Plane Route, Upgrade List, Standby List, just like the old CO IPhone App, Gate and so on
40 United1 : Not necessarily UAs GIDS already show wait-list and upgrades as well as general flight info...adding seat maps and ship number would be very simple.
41 mayor : And it probably shouldn't as the current livery was already chosen before the DL/NW merger was announced. Now, unless you'd rather that DL would have
42 Airport : I think a lot of you saying "Get over it, it's for the customers, etc." are missing the point. It's not about the UA brand being better than the other
43 robo65 : When everything is said and done you will see the gate displays that you have come accustomed to at PMUA. What would the changing of the computer sys
44 nyc2theworld : Thanks for that post. Based on my calcuations from Date of Merger Announcement, DL/NW have completed things faster than CO/UA: ALPA Preliminary Agree
45 lorm : My parents have a lifetime Red Carpet Club membership they bought sometime in the early '70s after they got married... Anyone know if there will be a
46 NorthstarBoy : I havent flown legacy UA in years, but, I flew CO just about 2 years ago and their Gate displays at Ewr were awesome with the ship number, aircraft t
47 The777Man : I'm very aware of adding a "0" to the CO fleet number but I'm hoping that CO wil follow UA to align their fleet numbers like I mentioned. THe777Man
48 TOMMY767 : Unfortunately, the color scheme is staying. The biggest thing with me is how they are taking too long to rebrand and consolidate airports. All they've
49 Sulley : Huh? Many airports have been consolidated/rebranded.
50 TOMMY767 : Signage and check in areas? For hubs, I believe it has only been ORD thus far. IAH is next, then EWR. I'm just saying that they are going at a very s
51 Sulley : SFO has been rebranded as well. IAD is just about to launch. Many other outstations have also been done. Things will heat up after the summer travel s
52 TOMMY767 : I feel like ZERO has been mentioned on a SFO rebranding. Any pics? Also I feel like certain airports, like MCO have been consolidated but the tulip s
53 Sulley : Some pics are on FlyingTogether. I am on my phone but maybe someone else can post them. MCO has not been co-located yet. TPA is done and all new signa
54 The777Man : LAX should be by around 31 August. The777Man
55 Antoniemey : So how would you do it better than numerous teams of highly-trained, highly-experienced Customer Service experts? I've worked in Customer service for
56 icanfly : To get right back to basics, I wonder if someone could explain why post-merger UA and CO have to be merged into one airline anyway? It's common with a
57 JBo : In the case of the U.S. airline industry, the airlines are merging in order to consolidate and reduce the overcapacity problem we have here. Not only
58 icanfly : Agreed, but there must be at least some loss of goodwill/patronage in dumping the "Continental" brand which, after all, was widely recognised as havi
59 avek00 : Scope clauses/
60 gigneil : Inaccurate. Dulles and SFO have both been rebranded now as well as ORD, and many many outstations have been rebranded. Rebranding is expensive and fa
61 exFATboy : Eventually everything will be re-branded United...give them a little time, okay? The physical task of rebranding is immense - airplanes, airport faci
62 JBo : This is why the new United more or less adopted the Continental branding so it appeared more like a merger of equals. Air France and KLM may be "merg
63 kgaiflyer : I did DCA-IAH-ELP-PHX-IAH-DCA yesterday (ELP-PHX was on WN). Flight CO1583 (outbound DCA & full breakfast service) and CO1595 (inbound DCA &
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