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AA Adds Charge For Some Window And Aisle Seats  
User currently offlineLAXintl From United States of America, joined May 2000, 25192 posts, RR: 48
Posted (3 years 4 days 17 hours ago) and read 21720 times:

Continuation of airlines trying to drive added revenue, AA on Friday rolled a revised seating program where prefered seats such as aisles, windows, exit rows and seats towards the front of the cabin can be purchased for an additional $4 (starting price) per segment based on distance traveled and time of day.

AA and OW Elite's and those customers on full-fare tickets along with companions on the same reservation have access to the seats for no additional charge.

Story:
http://www.jaunted.com/story/2011/8/...+Window+and+Aisle+Seats+in+Economy

AA press release:
http://www.prnewswire.com/news-relea...-as-preferred-seats-128382343.html

Funny - how the bad news is slipped in on Fridays, while today AA goes through fanfare advising it will help tuck you into bed in premium classes on long-haul services.  spin 

[Edited 2011-08-29 11:19:11]


From the desert to the sea, to all of Southern California
111 replies: All unread, showing first 25:
 
User currently offlineisitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 23
Reply 1, posted (3 years 4 days 17 hours ago) and read 21688 times:

When ya lose money, you do things like that.
Next comes priority boarding for non elites...$$$$$
another $5 bucks a bag....$$$$$$$$$
Printed boarding pass which is NOT in advance(on your computer)......$$$$$$$$

Ready or not, here they come.
safe   



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlinecommavia From United States of America, joined Apr 2005, 11559 posts, RR: 62
Reply 2, posted (3 years 4 days 17 hours ago) and read 21639 times:

AA already allowed people to optionally pay more for better seats in Y - or you can still make a seat selection for free in less desirable Y seats, and premium/top-tier customers can still reserve seats for free. What's the news here?

User currently offlineDelimit From United States of America, joined Jan 2009, 1508 posts, RR: 2
Reply 3, posted (3 years 4 days 17 hours ago) and read 21599 times:

Wait, all aisles and windows?

User currently offlineLAXdude1023 From India, joined Sep 2006, 7582 posts, RR: 25
Reply 4, posted (3 years 4 days 17 hours ago) and read 21559 times:

Quoting LAXintl (Thread starter):
Continuation of airlines trying to drive added revenue, AA on Friday rolled a revised seating program where prefered seats such as aisles, windows, exit rows and seats towards the front of the cabin can be purchased for an additional $4 (starting price) per segment based on distance traveled and time of day.
Quoting Delimit (Reply 3):
Wait, all aisles and windows?

Its the aisles and windows close to the front, not all ailses and windows.



Stewed...Lewd...Crude...Irreverent...Belligerent
User currently offlinetugger From United States of America, joined Apr 2006, 5523 posts, RR: 8
Reply 5, posted (3 years 4 days 17 hours ago) and read 21560 times:

Quoting LAXintl (Thread starter):
Continuation of airlines trying to drive added revenue, AA on Friday rolled a revised seating program where preffered seats such as aisles, windows, exit rows and seats towards the front of the cabin can be purchased for an additional $4 (starting price) per segment based on distance traveled and time of day.

AA and OW Elite and those customers on full-fare tickets along with companions on the same reservation have access to the seats for no additional charge.

As corporate traveler (Fortune 100) with no choice but to go with the lowest cost flight options, I despise these changes. I fly about 35-50k per year and cannot gain status on any one airline because they are spread around various airlines (so far this year I have flown United, Southwest, Delta, American, and Virgin).

So now I will get the middle seat unless I fork out more of my own money to "upgrade". Pathetic.

Tugg



I don’t know that I am unafraid to be myself, but it is hard to be somebody else. -W. Shatner
User currently offlineUAL777UK From United Kingdom, joined Nov 2005, 3356 posts, RR: 1
Reply 6, posted (3 years 4 days 17 hours ago) and read 21478 times:

Quoting crAAzy (Reply 6):
This is just for window and aisle seats towards the front of the cabin. Not all window and aisles seats throughout the entire cabin.

So to clarify do you get a better view out of the window at the front of the aircraft or is the aisle wider up there or what? Sarcasm off! why pay more for thaty towards the front, I dont get it. Yes, charge more for that extra legroom on say Y + but please, this is a joke, surely? Come on AA you can do better than this.cant' you?


User currently offlineDelimit From United States of America, joined Jan 2009, 1508 posts, RR: 2
Reply 7, posted (3 years 4 days 17 hours ago) and read 21445 times:

Quoting LAXdude1023 (Reply 4):
Its the aisles and windows close to the front, not all ailses and windows.

Thanks for clarifying that. It's not clear from the PR and that was just a tad too Spirit for me to process. I assume if they run out of the no-fee seats you are not forced to pay the extra? Not that I wouldn't, mind; just curious.

It's still pushing the Wal-Mart vibe a bit for me, of course, but bravo for trying to raise revenues I guess.


User currently offlineBostonBeau From United States of America, joined Sep 2000, 463 posts, RR: 0
Reply 8, posted (3 years 4 days 17 hours ago) and read 21444 times:

If they were smart, they would advertise it as a "discount" on the middle seats  

User currently offlinebrons2 From United States of America, joined Sep 2001, 3013 posts, RR: 4
Reply 9, posted (3 years 4 days 17 hours ago) and read 21358 times:

I would pay $25ish for a guaranteed exit row. I am 6'7".


Firings, if well done, are good for employee morale.
User currently offlineAtrude777 From United States of America, joined Aug 2003, 5692 posts, RR: 52
Reply 10, posted (3 years 4 days 17 hours ago) and read 21357 times:

Quoting UAL777UK (Reply 7):

So to clarify do you get a better view out of the window at the front of the aircraft or is the aisle wider up there or what?

From my understanding, first you have the bulkhead row, which provides more room as it is. Also, say, first 5-10 rows leading up to around exit row (depending on length of aircraft), if you are seated in that area, you're most likely to be the first one off. On tight connections in airports, this could make the difference in whether you make your flight or not.

That's the only thing I can think of as to why the front area of the aircraft.

This won't affect me too much, I prefer the back behind the wing anyway. Let everyone sit up front I'll have the empty spot in the back!  

Alex



Good things come to those who wait, better things come to those who go AFTER it!
User currently offlineDelimit From United States of America, joined Jan 2009, 1508 posts, RR: 2
Reply 11, posted (3 years 4 days 17 hours ago) and read 21357 times:

Quoting BostonBeau (Reply 9):
If they were smart, they would advertise it as a "discount" on the middle seats

I know you're joking, but...they can't. It's something that is done post-purchase. This is a fee. It's calculated above and beyond the fare.


User currently offlineMAH4546 From Sweden, joined Jan 2001, 32736 posts, RR: 72
Reply 12, posted (3 years 4 days 17 hours ago) and read 21256 times:

Misleading and entirely inaccurate thread title. AA has been doing this for a while, they are just rebranding it. Window a and asile seats are still free, as long as they are not in the "preferred" section which is held for elites.


a.
User currently offlinebonusonus From United States of America, joined Nov 2009, 403 posts, RR: 0
Reply 13, posted (3 years 4 days 17 hours ago) and read 21183 times:

Quoting Delimit (Reply 13):
I know you're joking, but...they can't. It's something that is done post-purchase. This is a fee. It's calculated above and beyond the fare.

Right. The whole point is that competition is so intense on the fares alone, that they want to be able to charge more for some seats without actually advertising a higher price (and hence losing customers).


User currently onlineB747forever From Sweden, joined May 2007, 17066 posts, RR: 10
Reply 14, posted (3 years 4 days 17 hours ago) and read 21152 times:

Quoting tugger (Reply 5):
So now I will get the middle seat unless I fork out more of my own money to "upgrade". Pathetic.

Not really because they will not charge for all window and aisle seats.



Work Hard, Fly Right
User currently offlineLAXintl From United States of America, joined May 2000, 25192 posts, RR: 48
Reply 15, posted (3 years 4 days 17 hours ago) and read 21066 times:

Quoting commavia (Reply 2):
What's the news here?

According to folks over at a FF website, they say the revised policy now covers many more seats then prior - upwards of 50-60 on a 757 for example, while someone else says on a 738 the restricted section(window/aisles) according to a map goes up to 5 rows behind the wing emergency exits!

Hey if AA manages to get people pay for all this great, just seems a bit too much for me by sub-diving the cabin into classes within classes.

[Edited 2011-08-29 11:57:50]


From the desert to the sea, to all of Southern California
User currently offlinePI4EVER From United States of America, joined May 2009, 673 posts, RR: 2
Reply 16, posted (3 years 4 days 16 hours ago) and read 20871 times:
Support Airliners.net - become a First Class Member!

Oh let me.......paalleezzee start the speculation.......
AA adopts the "Choice Seat" selection charge ala US which must mean they're soon to announce their beloved merger......
and then on to their new paint scheme of red, white and blue................................   



watch what you want. you may get it.
User currently offlineScottB From United States of America, joined Jul 2000, 6752 posts, RR: 32
Reply 17, posted (3 years 4 days 16 hours ago) and read 20763 times:

Quoting UAL777UK (Reply 6):
So to clarify do you get a better view out of the window at the front of the aircraft or is the aisle wider up there or what? Sarcasm off! why pay more for thaty towards the front, I dont get it.

Pretty much it's all about the amount of time needed to alight from the aircraft after the flight. If you've ever been at the back of a full MD-80, you'd understand.


User currently offlinejimbobjoe From United States of America, joined Oct 2001, 653 posts, RR: 0
Reply 18, posted (3 years 4 days 16 hours ago) and read 20631 times:

Quoting Atrude777 (Reply 10):
That's the only thing I can think of as to why the front area of the aircraft.

I prefer sitting in the front because turbulence/chop is felt worse in the rear.

Not to mention that, since this is AA, it's a lot quieter in the front should you find yourself on an MD-80.


User currently offlinekl911 From Czech Republic, joined Jul 2003, 5133 posts, RR: 12
Reply 19, posted (3 years 4 days 16 hours ago) and read 20588 times:

What?? Not even Ryanair charges for seats, ( well exitrows they do.) What a very cheap and silly move.

User currently offlineHPRamper From United States of America, joined May 2005, 4057 posts, RR: 8
Reply 20, posted (3 years 4 days 16 hours ago) and read 20546 times:

Quoting ScottB (Reply 17):
Pretty much it's all about the amount of time needed to alight from the aircraft after the flight. If you've ever been at the back of a full MD-80, you'd understand.

Well, yeah, but technically the middle seats get out before the windows do...so it can't ALL be how far forward you are...middle seats must really be horrible. Maybe the next step is for airlines to just get rid of them

  


User currently offlineGrid From Kazakhstan, joined Apr 2010, 624 posts, RR: 0
Reply 21, posted (3 years 4 days 16 hours ago) and read 20513 times:

AA should go to an all-767 fleet to maximize the opportunity to rake in the fees.


ATR72 E120 E140 E170 E190 Q200 717 727 737 747 757 767 777 A319 A320 A321 A330 A340 MD11 MD82 MD83 MD88 MD90
User currently offlineAVLAirlineFreq From United States of America, joined Jun 2008, 1042 posts, RR: 0
Reply 22, posted (3 years 4 days 16 hours ago) and read 20379 times:

If they were really smart they'd charge extra for all window and aisle seats on regional jets, too.  

User currently offlinesw733 From United States of America, joined Feb 2004, 6321 posts, RR: 9
Reply 23, posted (3 years 4 days 16 hours ago) and read 20256 times:

Quoting LAXintl (Reply 15):
Hey if AA manages to get people pay for all this great

They will, because time and again people have proven that the base price is what they are interested in. Most people will see "$129 each way" and not calculate all the other costs until after they have purchased


User currently offlineRamblinMan From United States of America, joined Oct 2010, 1138 posts, RR: 1
Reply 24, posted (3 years 4 days 15 hours ago) and read 20224 times:

I have no problem with them extracting extra revenue. What I seriously dislike about this is that they will have waaaaaay more "preferred" seats blocked off than is necessary, such that if you make a booking less than a week out, and you don't want to pay extra, you'll probably have to wait until check-in for seat assignments.

Had this exact same problem on US recently, ended up in the last row on a 319 and in the middle of a 762. Grrrrrrrrrr.


25 aznmadsci : While these seats will usually be taken by elites, if they are the only ones that remain at the time of check-in/boarding, will they still charge the
26 ScottB : They apparently are not charging for the middle seats up-front, although I guess those will still be blocked for elites (if all windows/aisles are fu
27 ukoverlander : Next thing you know there will be a coin slot on the toilet door and you'll have to insert 50 cents for taking a leak and $1.50 for pinching a loaf...
28 par13del : So what happens if they don't and someone not wanting these preferred seats makes a booking and those are the only seats left. Does the web site advi
29 bjorn14 : You beat me to it...I was gonna say I hope they don't buy any E-Jets or the like.
30 HPRamper : I've never used an airline website recently that did not itemize every charge multiple times for the buyer to see before they click "purchase" at the
31 ckfred : I've been reading Bob Lutz's book about his experience at General Motors and how he had to fight the bean counters in finance to improve GM cars, in t
32 polaris : Quite frankly, this "nickle and diming" is getting quite tedious, in my opinion. Just turn me upside down and shake the change out of me!
33 Grid : I hate Southwest because even if you add all the fees other airlines charge, Southwest is still more for any ticket I've priced lately but it still t
34 catiii : Why? Who is putting the gun to your head saying you have to pay the fees?
35 Delimit : It's costs aren't that low anymore either.
36 AeroWesty : Looking at the aa.com ad with the guy in the green sweater, I've just one question. Which seat do I select to get all that legroom on AA for $4 more?
37 ScottB : I think that probably is the case for large companies when they negotiate it into their contracts. I know that my last large corporate employer had v
38 catiii : Second that. I know a very large financial institution in NYC that negotiated certain terms with their carrier of choice.
39 polaris : Why? Who is putting the gun to your head saying you have to pay the fees? ...and that's why they get away with charging fees for every little thing.
40 airbazar : C'mon really? We're talking about an extra 5 minutes and you'll still be waiting for your bags at the luggage carousel. What's the point? If anyone i
41 NorthstarBoy : I think once the GDSes introduce the functionality for travel agents to be able to charge for ancilaries at point of sale, which supposedly is coming
42 catiii : And yet they are a for profit institution trying to meet their fiduciary responsibility to their shareholder and actually create value in a dynamic a
43 polaris : That's the problem right there. It's all about the shareholder. We have forgotten that it's about the customer. It's about customer relations. Not an
44 glbltrvlr : Yep. They started out with just a few rows, now it's half the aircraft. You can see where this is going: The end state is going to be if you want a s
45 AADC10 : That is the point. If you only buy the cheapest ticket, there is no reason to compete for your business, so they might as well tack on fees. Why offe
46 WROORD : Before you know it AA will top Spirit in the number of extra charges they can get per pax. Sorry to see that the executives instead of improving the s
47 Delimit : I'd love to see that quantified. If not charging for bags made more money than charging for bags, do you really think the airlines would persist in do
48 catiii : As it should be because the corporation's assets legally belong to the shareholders, which is why management has a fiduciary responsibility to maximi
49 ADent : You just described the UA process for us non-elites that sit in E-. Southwest's system usually works better for us.
50 sccutler : They rarely claim to be cheap; they usually are fair. And as always, they do not charge for cancellations or changes. When making comparisons, it is
51 tugger : I am wondering this too. This is often my only savior, seat changes at the gate to a better seat than what I can otherwise get before hand. Yes that
52 catiii : That's a good way to put it.
53 Post contains images HPRamper : As far as fares go, I guess the difference is in the last-minute walkup fares. It's no longer a low-cost carrier, but a good rep can work wonders eve
54 DeltaMD90 : I guess I'm in the minority and see this as a good idea. I mean, it's only $4, if it was $20 or something it would be one thing. They have the potenti
55 BOAC911 : It's much simpler actually: You do something to loose the customers you don't want, in order to gain the customers you want. It has been clear for qu
56 airbazar : 50k miles is not exactly "cheap". He may pay the cheaper ticket but his 50k miles are bringing a significant amount of business to the airline. We're
57 contrails : I guess I'll be switching airlines now, after close to a million miles on AA. This is too much. I'll start using WN, until they start pulling this non
58 DeltaMD90 : Over $4? I'm not trying to call anyone out, I'm just confused at the outrage over this announcement. Am I missing something? From what I've read, not
59 jimbobjoe : That is, for what it's worth, a new idea...going back only 20 years or so, and while not being uniquely American, is associated with being an America
60 ripcordd : Ohh and btw I wold love to go back to the days of hot food even tho most of it sucked, free bags, free seat selection of flying but as americans we do
61 MSYPI7185 : It appears that the Y+ section has been expanded from what I am reading here. $4 now is not that big a deal, however I am afraid that this is only th
62 ikramerica : Also there are no taxes applied to fees (unless of course the airline makes a net profit and has no loss carry forward). But there are taxes applied
63 catiii : Right, and that's why I said what I said in my post about putting customers ahead of investors, crating value for all of a company's constituencies.
64 Post contains images fxramper : How is this new? AA has been doing this for some time and actually used it as an indirect marketing tool months a go to frequent fliers to say "Hey,
65 legacytravel : If $4 is not that much to a consumer then why not just set your fares $4 more than the rest of the competition and eliminate this fee? Bottom line is
66 FCO110 : It appears that the Y+ section has been expanded from what I am reading here What Y plus? I wish aa had y plus.
67 VC10er : This is why I have abandoned AA. Just about 15 years ago I used to fly them most often, but every flight I took I would notice something was removed.
68 par13del : In some areas people have to weigh the extra cost of ground transportation to get to WN flights versus paying the fees, it is inaccurate to say that
69 fxramper : They dumped MRTC to add space - they wanted the revenue, that's why.
70 MSYPI7185 : I just called it Y+, I do not know what AA calls the coach cabin forward the wing where they are already charging extra for seats. It appears to me t
71 sancho99504 : Why do people always blame the oil companies? They're not the ones who approve permits to build new refineries, new wells, or any other way to develo
72 ghifty : $4? What a pointless fee.. why not raise $4 across the board? Oh well, means more window and aisle seats for me. If I ever fly AA. Ha.
73 woodsboy : Welcome to the club of being as despised as Air Canada! Air Canada charges you for EVERYTHING when you make a reservation and then offers you hilariou
74 TSS : Yep, $4 is just the minimum. I'll be interested to see what the fee is on a transcon. Exactly. I do indeed. With the MD-80s going bye-bye and being r
75 igomarch : i work for AA and i want to tell you many of this seats were already blocked for premium customers and full fare tkts. so now any one has the chance t
76 Mir : If the customers don't win out, the shareholders aren't going to be winning either. -Mir
77 Post contains images FlyASAGuy2005 : Gotta pay for thos pajamas somehow
78 ACDC8 : The thing is that its $4 for this $5 for that and another $5 for something else ... it can add up quite quickly. I find that its the principle ... I
79 Post contains images flybyguy : I actually welcome these fees. It just means that families with kids will be mostly be relegated to the cheap seats in the back of the Y cabin while f
80 AA767LOVER : It's definitely a worthwhile investment for a chubster like me.
81 DALCE : Unbelievable that a so-called legacy airline is introducing such extra charges.... AA is starting to become a LCC in many aspects but since it is AA,
82 UAL777UK : Exactly. You got to laugh at these people that need to sprint up the other to get off the plane ahead of everyone because the world is about to end..
83 Post contains images ACDC8 : Maybe they really have to poo? I usually wait until the crowd has left anyways ... too tired to stand in the aisle for 10 minutes after a long flight
84 SKAirbus : Another reason why I would NEVER choose to fly a US based legacy carrier.... They just fleece you! Might as well just fly a LCC where this sort of thi
85 vegas005 : These fees are a tax avoidance system used by the airlines. Currently the government collects a 7.5% excise tax on passenger fares but not on ancillar
86 fsnuffer : If I pay extra for a window seat going international will I still be forced to close the shades during a movie?
87 Post contains images UAL777UK : Your assuming your going to get a shade. Dont you have to pay for that as well?
88 ripcordd : Now here is a person who just wants to complain....Flying almost a 1 Mil Miles will give you gold status for LIFE and your going to get up and switch
89 Babybus : This just adds to my avoidance of AA. As far as I'm aware you have to pay for drinks on AA trans-atlantics, and now I might have to pay for window or
90 777ord : that's just insulting. AA "offers" practically nothing in Y, and now you have to pay more. I'm sticking with UAL, OR, maybe these little added fee's w
91 Post contains images ScottB : It takes far longer than 5 minutes to get out of the back of a fully-loaded MD-80, and those 5 minutes can make a big difference when you've got a co
92 ripcordd : Again they have been doing this for ages.....If you buy a full fare or have status you have the choice to pick a seat anywhere in coach......If you do
93 Delimit : Who checks bags anymore? They're already wise to it. If they decide to change things it will take an age to implement. Given that the airline industr
94 par13del : The majority of persons flying are not business travellers, but folks who travel in Y. Well, both revenue and taxes are supposed to be on the table n
95 RamblinMan : Yep, that's the bizarro reality of air travel in the U.S. WN, our biggest "LCC" offers waaaaay more perks than the "full service" carriers, and so do
96 catiii : There are many a company in this, and other, industries where customer service isn't top notch and the company and shareholder still makes money hand
97 bhill : ......"And Mr. Smith, would you like oxygen while on this flight? For a small fee...."
98 ikramerica : They need to bring it back for the front half considering their competition is adding it or has it. UA+CO, DL, B6. And of course WN simply has an inc
99 sccutler : All fine unless you have to change the itinerary, in which event you pay a change fee and the higher fare - or (in some fare buckets), you get nothin
100 nonrevman : One potential problem though. What if a family of four with two small children buys tickets on a plane where the "free aisles" and windows are alread
101 catiii : And that's fine, but you're making the case for why airlines are unbundling, offering lower fares, and charging fees for ancillary functions. So if I
102 HPRamper : It is completely the fault of the oil companies (and to a lesser extent, the speculators in the industry). Have you looked into the oil boom in North
103 catiii : Respectfully, you're kidding yourself if you think government isn't an impediment to expanded capacity and supply. Beginning with the Secretary of En
104 ScottB : You mean like stopping the moratorium on drilling in the Gulf or getting permission to drill in ANWR? How about stopping the supply disruption due to
105 catiii : Ok, let's use those markets out of BWI then, where WN has a lot of capacity. All AM departures on 9/23, evening returns on 9/30, all using T fares on
106 ckfred : But how was the experience. A lot of people on this message board complain about the dreary, unfriendly F/As and the CSAs who don't bother to help at
107 sccutler : You make good points here. Unfortunately, for those of us in the DFW area, AA has opted not to deliver and unbundling savings, choosing instead to go
108 blink182 : This has been a personal gripe of mine for years, but the problem is that AA, like most airlines, holds their economy class pax and hubs hostage. I w
109 glbltrvlr : I don't see it happening in my lifetime. Air travel not that long ago used to be only within the reach of business or the well to do. Everyone else t
110 ScottB : There is a benefit, in that on Delta, you pay the change fee along with the fare difference. And again, you are simply choosing to cherry-pick the de
111 catiii : And that's the crux of the problem. Spirit, for example, unbundles and does pass that savings onto the passenger. I understand that, but that wasn't
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