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FAs / Still The Unsung Heroes Of 9/11  
User currently offlineCOalways From United States of America, joined Feb 2008, 358 posts, RR: 0
Posted (2 years 7 months 2 weeks 4 days 17 hours ago) and read 5550 times:

Seems the first responders to the 9/11 attacks were the flight attandents on board and you here little about them in the news.

http://www.consumertraveler.com/colu...ts-still-the-unsung-heroes-of-911/


Video of FA on 9/11 on the phone to ground describing the horror on board

http://www.youtube.com/watch?v=YfYYo...05DnA&feature=youtube_gdata_player

18 replies: All unread, jump to last
 
User currently offlinecommavia From United States of America, joined Apr 2005, 11157 posts, RR: 62
Reply 1, posted (2 years 7 months 2 weeks 4 days 17 hours ago) and read 5533 times:

Definitely a stark reminder of how much flight attendants have to deal with - especially considering what many of them get paid.

User currently offlinejfklganyc From United States of America, joined Jan 2004, 3182 posts, RR: 5
Reply 2, posted (2 years 7 months 2 weeks 4 days 16 hours ago) and read 5368 times:

First responders by circumstance, not choice.

Not diminishing their role at all. But the Firefighter who ran through the Battery Tunnel to the burning WTC only to get killed was there by choice. That is why he gets a lot of coverage.

But yes, the FAs and crew that day really were called to the line of duty in a horrific way. May they never be forgotten.


User currently offlineWNCrew From United States of America, joined Jun 2006, 1414 posts, RR: 9
Reply 3, posted (2 years 7 months 2 weeks 4 days 16 hours ago) and read 5341 times:

Quoting jfklganyc (Reply 2):
Not diminishing their role at all. But the Firefighter who ran through the Battery Tunnel to the burning WTC only to get killed was there by choice. That is why he gets a lot of coverage.

Okay nobody is comparing the job of a FA to that of a firefighter, they're incredibly different... they were both "there" because that's what they do, firefighters fight fires etc and FA's work on aircraft. Both groups made decisions, put themselves in harms way above and beyond what's normally expected of them. This thread is about the FA's on 9/11.... and yes, their actions were heroic.



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlineshufflemoomin From Denmark, joined Jun 2010, 467 posts, RR: 1
Reply 4, posted (2 years 7 months 2 weeks 4 days 15 hours ago) and read 5298 times:

Quoting commavia (Reply 1):

Definitely a stark reminder of how much flight attendants have to deal with - especially considering what many of them get paid.

I don't understand the point of that statement. Passengers lost their lives that day too. Many more than flight crew and they weren't getting paid anything. If you want to give recognition to the flight attendant on the phone giving information, what about the passengers who took physical action that had a chance of saving their lives?

Flight attendants are no more or less important that anyone else who lost their lives that day.


User currently offlineWNCrew From United States of America, joined Jun 2006, 1414 posts, RR: 9
Reply 5, posted (2 years 7 months 2 weeks 4 days 15 hours ago) and read 5276 times:

Quoting shufflemoomin (Reply 4):

Flight attendants are no more or less important that anyone else who lost their lives that day.

....aaaand this thread is done!

Never takes long for someone on this site to put FA's "in their place..." thanks everyone!



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offline777STL From United States of America, joined Dec 2004, 3389 posts, RR: 3
Reply 6, posted (2 years 7 months 2 weeks 4 days 15 hours ago) and read 5236 times:

Quoting WNCrew (Reply 3):
Okay nobody is comparing the job of a FA to that of a firefighter, they're incredibly different... they were both "there" because that's what they do, firefighters fight fires etc and FA's work on aircraft. Both groups made decisions, put themselves in harms way above and beyond what's normally expected of them. This thread is about the FA's on 9/11.... and yes, their actions were heroic.

I know this isn't going to be a popular opinion here, but the terms "heroe" and "heroic" are some of the most abused terms in the English language. It sounds like a cliche, but they were forced into the situation and they were just doing their job - they didn't do anything that any normal, rational human being wouldn't have done in the same circumstances. They simply weren't heroes, or at least no more so than anyone else on those aircraft were.

Additionally, to address a point the article made - flight attendents are not heroes because they work what some might deem a crappy job for low pay. They work in the customer service industry, it sucks, I know, but that doesn't make anyone a heroe. They chose that career path. Using that logic, everyone from your garbage man to the kid flipping hamburgers at your local McDonald's would be a heroe and we all know that isn't true.

{Flamesuit on.}



PHX based
User currently offlineusflyer msp From United States of America, joined May 2000, 2028 posts, RR: 0
Reply 7, posted (2 years 7 months 2 weeks 4 days 12 hours ago) and read 4992 times:

Quoting 777STL (Reply 6):
I know this isn't going to be a popular opinion here, but the terms "heroe" and "heroic" are some of the most abused terms in the English language. It sounds like a cliche, but they were forced into the situation and they were just doing their job - they didn't do anything that any normal, rational human being wouldn't have done in the same circumstances. They simply weren't heroes, or at least no more so than anyone else on those aircraft were.

I agree. Victim seems like like a more appropriate title for these people. There was nothing heroic about it.


User currently offlinebonusonus From United States of America, joined Nov 2009, 403 posts, RR: 0
Reply 8, posted (2 years 7 months 2 weeks 4 days 12 hours ago) and read 4973 times:

Quoting 777STL (Reply 6):
I know this isn't going to be a popular opinion here, but the terms "heroe" and "heroic" are some of the most abused terms in the English language. It sounds like a cliche, but they were forced into the situation and they were just doing their job - they didn't do anything that any normal, rational human being wouldn't have done in the same circumstances. They simply weren't heroes, or at least no more so than anyone else on those aircraft were.

I agree with most of what you say, but I think there should be a distinction. Not all firefighters are heros, not all flight attendants are heros, and not all soldiers are heros. However, there were some people on 9/11 - some of them firefighters, some flight attendants, some regular civillians -- who went above and beyond the requirements of their job or their responsibility as a citizen to try and save someone else or to try and prevent a catastrophe. I think this should be our qualification for the word 'hero.' The people on Flight 93 who entered the cockpit to prevent the plane from crashing into another building come to mind here.


User currently offlineshufflemoomin From Denmark, joined Jun 2010, 467 posts, RR: 1
Reply 9, posted (2 years 7 months 2 weeks 4 days 11 hours ago) and read 4934 times:

Quoting WNCrew (Reply 5):
Never takes long for someone on this site to put FA's "in their place..." thanks everyone!

What? You tell me, what makes them more or less important than any other victim of this tragedy?


User currently offlineairtran737 From United States of America, joined Apr 2004, 3692 posts, RR: 12
Reply 10, posted (2 years 7 months 2 weeks 4 days 11 hours ago) and read 4845 times:
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How are they heroes? Sure a couple called in and said the their planes were under attack, but that doesn't make them heroes. Todd Beamer and his fellow passengers who decided that they weren't going down without a fight and bumrushed the cockpit are heroes. The flight attendants are nothing more than innocent victims. They went to work on a Tuesday to do their jobs, and were murdered my Islamic extremists.


Nice Trip Report!!! Great Pics, thanks for posting!!!! B747Forever
User currently offlineElevated From United States of America, joined Feb 2010, 295 posts, RR: 1
Reply 11, posted (2 years 7 months 2 weeks 4 days 9 hours ago) and read 4705 times:

Quoting WNCrew (Reply 5):

....aaaand this thread is done!

Never takes long for someone on this site to put FA's "in their place..." thanks everyone!

I am glad you said it first. This site never seises to amaze me...I swear I have some passengers on my flights that are on here with their attitudes sadly.


User currently offlineGrid From Kazakhstan, joined Apr 2010, 624 posts, RR: 0
Reply 12, posted (2 years 7 months 2 weeks 4 days 8 hours ago) and read 4631 times:

Quoting 777STL (Reply 6):
I know this isn't going to be a popular opinion here, but the terms "heroe" and "heroic" are some of the most abused terms in the English language

True. Pretty much anyone who gets killed nowadays is nominated to hero status.

Quoting bonusonus (Reply 8):
I agree with most of what you say, but I think there should be a distinction. Not all firefighters are heros, not all flight attendants are heros, and not all soldiers are heros.

True. Generalizations, generally, are dangerous.

Quoting WNCrew (Reply 5):
Quoting shufflemoomin (Reply 4):

Flight attendants are no more or less important that anyone else who lost their lives that day.

....aaaand this thread is done!

Never takes long for someone on this site to put FA's "in their place..." thanks everyone!

And it sounds like you think flight attendants were more important than anyone else that day?



ATR72 E120 E140 E170 E190 Q200 717 727 737 747 757 767 777 A319 A320 A321 A330 A340 MD11 MD82 MD83 MD88 MD90
User currently offlinem11stephen From United States of America, joined Aug 2008, 1247 posts, RR: 1
Reply 13, posted (2 years 7 months 2 weeks 4 days 8 hours ago) and read 4628 times:

Quoting airtran737 (Reply 10):
How are they heroes? Sure a couple called in and said the their planes were under attack, but that doesn't make them heroes. Todd Beamer and his fellow passengers who decided that they weren't going down without a fight and bumrushed the cockpit are heroes. The flight attendants are nothing more than innocent victims. They went to work on a Tuesday to do their jobs, and were murdered my Islamic extremists.

Two F/As on UA93, Sandra Bradshaw and Cee Cee Lyles were just as much a part of the counter attack as Todd Beamer and the other passengers were. In fact, the lead flight attendant (I forget her name at the moment) was stabbed during the initial hijacking because she refused to stop performing CPR on an injured passenger. Sandra Bradshaw boiled hotwater and threw it on the hijackers.

The F/As on AA11 didn't have the same information that the F/As on UA93 did. The F/As on AA11 had no idea what was going on and had to improvise. They had no idea that their aircraft was about to be turned into a missile. What they did do was calmly relay vital information to the ground, maintain control and order in the cabin, provide first aid to the injured passenger and two fellow crewmembers and make repeated attempts to physically enter and contact the flight deck. In fact, the majority of the passengers onboard AA11 were never even aware that the aircraft had been hijacked. Only the passengers in first and business class who witnessed the initial hijacking knew that it had taken place. The F/As made up a cover story that there was just a routine medical emergency in first class. Unlike the other three flights, none of the passengers made frantic calls to their loved ones saying that their aircraft had been hijacked and they were terrified.

Listen to the recording of Betty Ong's phone call. There are absolutely no screams in the background and she was as calm as she could possibly be. I doubt many people would be that calm when two of their coworkers had just had their throats slit, a passenger had just been killed, and five terrorists were now in the flight deck with the pilots.

We really don't know what happened onboard UA175 or AA77. What we do know is that the cabin crews onboard AA11 and UA93 did everything they possibly could to ensure the safety of their passengers. Please remember that they could have easily sat there crying and screaming and did nothing. That is what makes them heroes.



My opinions, statements, etc. are my own and do not have any association with those of any employer.
User currently offlineL1011Lover From Germany, joined Oct 2003, 989 posts, RR: 14
Reply 14, posted (2 years 7 months 2 weeks 4 days 6 hours ago) and read 4510 times:

CAN WE PLEASE STOOOOOOOP THIS!!! Finally! In the eye of the 10th anniversary of 9/11!!!

Please, please, please!!!

Don't get into the same, old discussion we've heard a zillion times on here! I can't hear it any longer! And if not now, then I certainly don't know when the right time would be to put all those FA haters in their place!!!

Nobody is trying to put one victim over the other, nobody ever said that... nobody has ever said FA's are worth more than anybody else who was a victim that day, who died that day, in the line of duty or not... What a nasty thing and simply outrageous to imply that!

Nobody ever suggested FA's should get more praise than anybody else who went out of their way that day or beyond the call of duty! But at least they should get some respect!!! They deserve it!

It is true, that FA's don't get enough credit for all they do, on a daily basis... The role of FA's on board our commercial aircraft is far more than that of flying waiters and waitresses... we all know that, many don't want it to be true, and hate to hear it said out loud. They jump on every little chance they get to talk FA's down! Most probably because they're jealous I don't know. I've been a FA for 15 years now, and I still LOVE my job: good seniority, usually get my pick of destination, I'm well paid (given the old contract I have at my current airline), I never lost the love for flying or for travelling or for taking care of people (I'm also a registered nurse), so I'm fortunate that I chose something that I enjoy doing. And I still consider this a glamourous dream job and I can understand anybody who's envious. Because I sleep in 5 Star hotels, dine around the world, enjoy beaches and mountains and the great cities of the world and certainly have seen more of the world than most other people, all the while getting paid for it!!! Yeah, it's a great great job and I wouldn't trade it for anything, and most certainly not for an underpaid (considering the amount of time you have to work and the workload most people have) and boring office job!

But every job has its hazards, and so does that of the FA's. For everyone who keeps saying he FA's on 9/11 were first responders not by choice, but by fate you couldn't be more wrong! Because that's what this job is all about! Being a first responder to whatever may happen on the flight. It's the ONLY reason FA's are on board commercial aircraft, to serve as first responders! Not for serving coffee!

So every person who decides to become a FA knows exactly what he's getting into. Ensuring the safety and comfort of those put under their care! FA's are essential to the safety of commercial flights and the passengers on those flights. We are trained to respond to any imaginable scenario from heart failure to rapid decompression, from inflight birth to onboard fire, from hijacking to evacuating a burning plane in less than 90 seconds through half of its exits. But the suicidal attacks on 9/11 were something nobody could have ever imagined. Too cruel, too brutal, too far out of a normal mind, way too unpredictable! Something nobody could have been prepared for, but still the FA's on 9/11 did the BEST they could! They improvised, they comforted their passengers and each other - in some cases so selfless that most people on AA11 for instance, up until the final moments thought that the crew was dealing with a medical emergency! In the face of the evil and the enemy they showed exemplary courage by trying to give first aid to those who were injured and by giving crucial information to the authorities on the ground! And he FA's n UA93 who fought back are just as much heroes as those brave passengers on that flight. Heroes and innocent victims. But the FA's were there by choice! To take care of their passengers trying to get them safely from EWR to SFO. By choice as first responders on the plane, but by fate thrown into the violent, unimaginable situation!

And in addition to those FA's who died on the 4 hijacked planes there were thousands of FA's that fateful day who went beyond the call of duty! Attending to medical conditions on their flights, taking care of unaccompanied children while being stranded somewhere thousands of miles away from home, attending to the elderly, to those who were traumatized, and standing guard in front of their planes cockpit doors untile they were safely on the ground - all the while just being as shocked, traumatized and devastated as anybody else!

You know it isn't in the FA job descripion to having your throat cut by terrorists, or being flown into a building while trying to comfort your passengers... just as it isn't in a fire fighters job description to be smashed by a collapsing skyskraper while trying to save those innocent people inside, and it sure isn't in a secretary job description to be jumping out of her office window on the 90th floor just so not to be burned alive! EVERY death on 9/11 was horrible, every victim counts, no victim is worth more than another, and every "hero" made a difference that day!


But this is not firefighters.net, policeofficers.com or nursesanddoctors.org... this is airliners.net and this is OUR thread! The FA's! So please show some kind of respect! And give us - and all those who wanna be with us and join us in our thoughts and sorrow - the chance to praise and remember our fallen comrades! They did the BEST they possibly could! That's what makes them heroes! And by praising our fallen comrades on AA11, AA77, UA175 and UA93 we are certainly not putting other heroes and victims down! But if all you wanna do is putting FA's down, please do it somewhere else and leave us alone on this thread! If you can't show your respect you shouldn't be here! There are countless other threads you might be interested in!

We've had and heard all too much over the past decade! And we've gone through a lot! Please, please spare us with your hateful comments!

25 FA's died that day in the line of duty! Now is the time to remember! But they didn't die in vain! We now have the knowledge, the training, the necessary precautions and measures and insight to ensure that commercial aircraft and their passengers and crews can never be used as flying weapons again!

In memory of

American Airlines Flight 11 Flight Attendants:

Barbara Arestegui
Jeffrey Collman
Sara Low
Karen Martin
Kathleen Nicosia
Betty Ong
Jean Roger
Dianne Snyder
Madeline Sweeny

American Airlines Flight 77 Flight Attendants:

Michele Heidenberger
Jennifer Lewis
Kenneth Lewis
Renee May

United Airlines Flight 175 Flight Attendants:

Robert Fangman
Amy Jarret
Amy King
Alfred Marchand
Michael Tarrou
Alicia Titus
Kathryn Yancey LaBorie

United Airlines Flight 93 Flight Attendants:

Lorraine Bay
Sandra Bradshaw
Wanda Green
CeeCee Lyles
Deborah Welsh

You will never, ever be forgotten!

Best regards

L1011Lover

[Edited 2011-09-09 19:25:22]

[Edited 2011-09-09 19:29:38]

User currently offlineny-jfk-lga From United States of America, joined Jan 2000, 374 posts, RR: 1
Reply 15, posted (2 years 7 months 2 weeks 4 days 5 hours ago) and read 4405 times:

L1011Lover, I couldn't have said it better myself. Flight Attendants are not respected anymore. It seems like most of the time we are considered insignificant. I may not be flying around the globe or stay in 5 star hotels, but I also adore my job & would not trade it for anything else. Its very sad how some people think the way they do. I don't think we would ever know 100% of what happened on each of those flights on that dreadful day. But I'm sure the cabin crews were the first responders. They are unsung heroes that are rarely ever mentioned. Its true that we are waiters & waitresses, but we also happen to be police officers, lawyers, babysitters & even emt's all simultaneously while at work. The respect has truly disappeared for the us Flight Attendants. I have been a member of this site for quite a while & rarely post, however this thread warranted it.

Much love for all my cabin crew brothers & sisters. We must support each other. Stay strong, stay proud & we will always serve with a smile!



Bring back McDonnell Douglas & T W A!!
User currently offlinestlgph From United States of America, joined Oct 2004, 9239 posts, RR: 26
Reply 16, posted (2 years 7 months 2 weeks 4 days 4 hours ago) and read 4371 times:

Quoting m11stephen (Reply 13):
The F/As on AA11 didn't have the same information that the F/As on UA93 did. The F/As on AA11 had no idea what was going on and had to improvise. They had no idea that their aircraft was about to be turned into a missile. What they did do was calmly relay vital information to the ground, maintain control and order in the cabin, provide first aid to the injured passenger and two fellow crewmembers and make repeated attempts to physically enter and contact the flight deck. In fact, the majority of the passengers onboard AA11 were never even aware that the aircraft had been hijacked. Only the passengers in first and business class who witnessed the initial hijacking knew that it had taken place. The F/As made up a cover story that there was just a routine medical emergency in first class.

and perhaps they should have told the other passengers they had been hijacked. hello flight 93.

just sayin'.



Eternal darkness we all should dread. It's hard to party when you're dead.
User currently offlineGrid From Kazakhstan, joined Apr 2010, 624 posts, RR: 0
Reply 17, posted (2 years 7 months 2 weeks 4 days 4 hours ago) and read 4340 times:

Quoting m11stephen (Reply 13):
Two F/As on UA93, Sandra Bradshaw and Cee Cee Lyles were just as much a part of the counter attack as Todd Beamer and the other passengers were. In fact, the lead flight attendant (I forget her name at the moment) was stabbed during the initial hijacking because she refused to stop performing CPR on an injured passenger. Sandra Bradshaw boiled hotwater and threw it on the hijackers.

Agreed, and good of them. The problem is imputing their action to all flight attendants that day and calling all of them heroes. Of course, it is much easier to do that than list their names and actions.

Quoting ny-jfk-lga (Reply 15):
L1011Lover, I couldn't have said it better myself. Flight Attendants are not respected anymore. It seems like most of the time we are considered insignificant. I may not be flying around the globe or stay in 5 star hotels, but I also adore my job & would not trade it for anything else

I'm not sure those are the reasons why flight attendants are not respected. I don't know whether they ever were. I don't know what they do that would justify respect, and that is not a knock on flight attendants because most professions don't really deserve respect.



ATR72 E120 E140 E170 E190 Q200 717 727 737 747 757 767 777 A319 A320 A321 A330 A340 MD11 MD82 MD83 MD88 MD90
User currently offlineqqflyboy From United States of America, joined Oct 2003, 2247 posts, RR: 13
Reply 18, posted (2 years 7 months 2 weeks 4 days 3 hours ago) and read 4266 times:

Every profession deserves respect because it's hard working people behind those jobs, trying to earn a living and provide for themselves and their families.

Quoting jfklganyc (Reply 2):
First responders by circumstance, not choice.

Not diminishing their role at all. But the Firefighter who ran through the Battery Tunnel to the burning WTC only to get killed was there by choice.

But wait, aren't fire fighters and police officers first responders simply doing their job as well? If that's the case, why are they heroes? Using your rational, they wouldn't be, but I, and the vast majority of others, I suspect, would have a hard time with your hero title qualifications.

Quoting shufflemoomin (Reply 4):
I don't understand the point of that statement.

Uh, this thread is about the continued lack of recognition flight attendants have received for their role in that fateful day, and indeed, the role they play in helping keep us all safe in a post 9/11 world. Think AA 63 CDG-MIA, ie, Richard Reid. The funny thing is, when the flight attendants involved during the attacks do get some kind of recognition, it's often a story about how they don't get any recognition.

Quoting shufflemoomin (Reply 4):
Flight attendants are no more or less important that anyone else who lost their lives that day.

And nobody suggested otherwise. Just as nobody suggested the fire fighters and police officers who responded that day are more important. This is an aviation thread dedicated to the flight attendants who died that day, and they deserve every ounce of recognition they get.

Quoting 777STL (Reply 6):
I know this isn't going to be a popular opinion here, but the terms "heroe" and "heroic" are some of the most abused terms in the English language. It sounds like a cliche, but they were forced into the situation and they were just doing their job - they didn't do anything that any normal, rational human being wouldn't have done in the same circumstances. They simply weren't heroes, or at least no more so than anyone else on those aircraft were.

So, using this logic, the fire fighters and police officers who responded on 9/11 aren't heroes? Again, I have a feeling most would have a problem with that logic.

Quoting shufflemoomin (Reply 9):
What? You tell me, what makes them more or less important than any other victim of this tragedy?

Again, nobody suggested anybody was more or less important than any other. Again, this is an aviation forum with a thread dedicated to the flight attendants who died on 9/11.

Quoting Grid (Reply 12):
And it sounds like you think flight attendants were more important than anyone else that day?

Read above.

Quoting stlgph (Reply 16):
and perhaps they should have told the other passengers they had been hijacked. hello flight 93.

just sayin'.

The passengers and crew on flight 93 knew what was going on. They knew the intention of their hijackers based on what happened to the other three flights. Flight 11, being the first to be hijacked, didn't have that knowledge, and the flight attendants were following their training, without waiver, and dealing with a hijacking as they knew how with astonishing calm.

~~~~~~

For the rest who posted in this thread, thank you for taking the time to say the kind words you did, either pointing out the real heroics of all involved in that fateful day and to others who supported those users' comments. 9/11 was a tragic day I hope we never experience again.



The views expressed are mine alone and do not necessarily reflect my employer’s views.
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