QantasAirways From Australia, joined Mar 2001, 1261 posts, RR: 4 Posted (11 years 10 months 3 days 10 hours ago) and read 863 times:
I have visited the Ansett Japanese site hoping there would be more pictures of things etc. etc. like Qantas has on its Singapore sites.
Here are some of the pictures I have found.
Does anybody know why they dont put these GREAT pictures on their main site?
What do you think?
And, oh by the way... these pics are from
Skystar From Australia, joined Jan 2000, 1363 posts, RR: 3 Reply 2, posted (11 years 10 months 3 days 10 hours ago) and read 796 times:
Let me say, that there is a lot more information about the international product - for example, I didn't realise that the upper deck had been converted to 37" seat pitch back in Sep 00 - so don't judge the legroom from those shots.
They have menus, the inflight entertainment program, etc, and all the special international features - which is what the english site should have (I see nothing on the .com.au site that would really make me want to fly AN Intl.)
Unfortunately I can't read Japanese, but babelfish.altavista.com does a good enough job for me.
QantasAirways From Australia, joined Mar 2001, 1261 posts, RR: 4 Reply 3, posted (11 years 10 months 3 days 10 hours ago) and read 789 times:
It looks like Ansett is great!
But that is what I really dont like about this. They dont inform Australia - the people that support them the most (mainly).
I mean, they could atleast put this on the Australian site.
On the Australian site it has NOTHING about the cabins etc. If they put this on, I would really love it!
Oh well! Do they have a Hong Kong site?!
Anyway, I found a few more I forgot to post.
Here they are:
Well, I think thats about it!
Stratifier From , joined Dec 1969, posts, RR: Reply 6, posted (11 years 10 months 3 days 9 hours ago) and read 776 times:
I think the key is that, they feel they need to provide more information, in order to appeal to the Japanese customers. Non-Japanese (be it European, Asian, or American) businesses will often do this when they do business in Japan.
Let's use an example: A potential pax is looking at your website for full-flat seats. Instead of relying on cool-sounding ad copy, you show him every little detail on the seat. Show him how far the recline goes, how the headrest extends, how the PTV menu operates, how much space there is when every pax goes full flat. He sees all this and thinks "woof, I know the ins and outs, there are a couple small things that I mind, and I found the answer on this site" and thinks more favorably of your airline.
This as a marketing tool seems to be more powerful in Japan than elsewhere.
Back in 1993 I chose to learn Japanese, because I was a car guy at the time, and I couldn't find vital engineering information in English-language automotive publications. They're often all over in Japanese publications.
IndianicWorld From Australia, joined Jun 2001, 2403 posts, RR: 0 Reply 8, posted (11 years 10 months 3 days 9 hours ago) and read 760 times:
This is just another example of Australia's carriers forgetting about their main clients, Australians.....
one thing that really baffles me is that Ansett tries to hard to compete with QFA on routes that are already over capacitised. If it does move away from Sydney to say ADL or more MEL, or even PER flights im sure even more people will fly them. ADL is despirate for service, and im sure the if SQ sees a market for that city, AAA should too.
If they looked after their oz passengers, oz carriers wont lose market shatre, other carriers are just out marketing them.
Air Taiwan From Australia, joined Dec 1999, 1516 posts, RR: 4 Reply 9, posted (11 years 10 months 3 days 8 hours ago) and read 751 times:
Hey let's not jump to conclusions too fast. Maybe the site is designed by their Japan office, so naturally the materials aren't in the Oz site. And if you look closely, all the photos with a F/A in it weren't taken professionally... by that I mean it's not from their marketing office in Australia. And the majority of the pics are being "graphically modified" using sofewares such as Adobe Premier, Ulead Media Studio Pro etc. So I think it's just not fair to say that "Ansett is forgetting their Oz customers"... that really sounds like a "powerful punchline" used by medias that don't even know what "market segmentation" is...
QantasAirways From Australia, joined Mar 2001, 1261 posts, RR: 4 Reply 10, posted (11 years 10 months 2 days 16 hours ago) and read 728 times:
IndianicWorld is right!
They are forgetting all about us - the Australians.
But also, maybe Air Taiwan is also right about the Japanese management over there!
I would hope that Ansett could put these on their own Australian site.
If you think about it, customers connecting through Japan (with ANA codeshares) maybe American or English, and of course they would refer to the Australian (English site).
I will now check the Air New Zealand site, however, most airlines have the better site on their national one!