milesrich From United States of America, joined Jul 2003, 1903 posts, RR: 7 Reply 1, posted (2 years 1 week 6 days 15 hours ago) and read 3121 times:
I don't know if this was posted yet, but here is the letter AAdvantage sent to its members.
Dear AAdvantage® Member,
As you may know, on Tuesday, November 29, American Airlines filed for reorganization under Chapter 11. We took this action as part of our efforts to secure our long-term success in delivering the highest standards in air travel. We are committed to meeting your travel needs with outstanding customer service and safety, and it will be business as usual at American throughout our reorganization process. More than 80,000 people at American appreciate your loyalty and look forward to continuing to serve you.
We want to assure you that your AAdvantage® miles are secure. The AAdvantage miles that you've earned are yours and will stay yours, subject to usual policies, until you choose to redeem them for a great award with us. Likewise, your elite qualifying miles and your elite status, including lifetime status granted under the Million MilerSM program is secure and remains intact. You will continue to earn miles through all our existing AAdvantage participating companies and you will be able to redeem those miles for the same great awards — flights, upgrades, car rentals and hotels just to name a few. And, throughout the coming year, we will be adding even more opportunities to earn miles, as well as new ways to redeem those miles.
American is honoring all tickets and reservations as usual, and making normal refunds and exchanges. And, we intend to maintain a strong presence in domestic and international markets. As we and all airlines routinely do, we will continue to evaluate our operations and service, assuring that our network is as efficient and productive as possible. Additionally, relationships with our oneworld Alliance and other codeshare partners are continuing to provide you with opportunities to earn and redeem miles for travel to hundreds of destinations worldwide, and we are honoring all tickets and reservations for travel on our partner airlines as usual. For information about American's reorganization process, please visit AA.com/restructuring.
Even more importantly, we remain committed to providing a superior customer experience with a focus on delivering what our customers value most — the newest fleet with our upcoming aircraft deliveries, network strength in the important cities of the world and world-class products, service and technology.
American Airlines has a proud history, and we will have a successful future. All of us on the American team thank you for your loyalty and we look forward to welcoming you aboard soon.
President — AAdvantage Loyalty Program
Mikey711MN From United States of America, joined Nov 2003, 1381 posts, RR: 8 Reply 4, posted (2 years 1 week 5 days 23 hours ago) and read 2384 times:
From the overseas creators of several animations reflecting current events - I think they became somewhat mainstream after the Tiger Woods antics last year - they've chosen to weigh in on the bAAnkruptcy filing with their latest edition:
They are in stronger position to give "guarantees" about "business as usual" AFTER the Ch 11 filing than they were before the filing. However, there is no real guarantee, there is only a plan that depends upon currently foreseeable events and circumstances. Not unlike any other business at any other time, except that Ch11 gives AA the opportunity to adjust their filing with more flexibility than attempting the same thing outside of Ch11.
KarlB737 From United States of America, joined Mar 2004, 3006 posts, RR: 11 Reply 6, posted (2 years 1 day 22 hours ago) and read 1506 times:
Interesting aside in this American, American Eagle saga:
Courtesy: Bloomberg News
AMR Bankruptcy Creates Opening To Speed Cutbacks At Eagle Unit
"Shedding jets with 50 or fewer seats is among AMR’s likely bankruptcy steps, Kauffman said in an interview. AMR also may rework labor contracts and aircraft leases, and add planes with 70 or more seats at Eagle, a step resisted by American pilots who want to keep those jobs at the higher-paying big airline."