sdexplorer00 From United States of America, joined Dec 2007, 145 posts, RR: 0 Posted (1 year 6 months 1 week 2 days 1 hour ago) and read 11085 times:
Didn't see this posted anywhere. In the monthly live Twitter chat, United announced that the current continental.com website will be the new united.com site in the first quarter of 2012.
United (@united)
12/12/11 4:00 PM
@agarc TT: We will move to continental website as the unified United website late in the first quarter of 2012. #UnitedPlaneChat
I personally find it much easier to book flights on continental.com so think it's great news.
B747forever From United States of America, joined May 2007, 16598 posts, RR: 11 Reply 1, posted (1 year 6 months 1 week 2 days 1 hour ago) and read 11101 times:
The CO website is so much better than UA's. A great decision!
Cubsrule From United States of America, joined May 2004, 21294 posts, RR: 19 Reply 2, posted (1 year 6 months 1 week 2 days ago) and read 11022 times:
Quoting B747forever (Reply 1): The CO website is so much better than UA's
In most respects yes, but hopefully they will take this opportunity to fix some of the obvious flaws (like the lack of flight status on the home page).
I can't decide whether I miss the tulip or the bowling shoe more
B747forever From United States of America, joined May 2007, 16598 posts, RR: 11 Reply 4, posted (1 year 6 months 1 week 2 days ago) and read 10801 times:
Quoting Cubsrule (Reply 2): to fix some of the obvious flaws (like the lack of flight status on the home page).
I do not know what you are talking about, but they have a great tool for flight status right on their home page.
kgaiflyer From United States of America, joined Jul 2008, 3704 posts, RR: 1 Reply 5, posted (1 year 6 months 1 week 2 days ago) and read 10792 times:
Quoting B747forever (Reply 1): The CO website is so much better than UA's
Since I book on both sites, I've noticed that CO.com asks me what I want and UA.com tries to intuitively second-guess me on every screen.
On UA.com, things like 'plane number;' who's on the upgrade list and in what seat; where the inbound flight is coming from -- even amenities available in each class -- seem guarded as company secrets.
On CO.com, every screen tells you what type aircraft you will be getting with each segment you choose to buy. On UA.com, the red error messages that make you call 1-800 and sit on hold in queue to talk to an agent every freakin time there is a schedule change drives me nuts. CO.com posts a schedule change and let's *you* decide if you want to call in.
But then, both the CO 1-800 line and the CO.com "live chat" features are several clicks past completely incompetent.
Both sites let you shop by either price or schedule and allow you to view alternate airports if that is your choice..
B747forever From United States of America, joined May 2007, 16598 posts, RR: 11 Reply 7, posted (1 year 6 months 1 week 2 days ago) and read 10703 times:
Quoting Cubsrule (Reply 6): Great tool? Yes, it is. But don't you have to click through to see it?
Oh, come on, it is just ONE click. There is a tab next to the "print boarding pass" that says "check flight status", and both are on their home page. I dont know how they can make it clearer.
tjwgrr From United States of America, joined Mar 2000, 2300 posts, RR: 3 Reply 9, posted (1 year 6 months 1 week 2 days ago) and read 10676 times:
Quoting Cubsrule (Reply 6): Great tool? Yes, it is. But don't you have to click through to see it?
"Check Flight Status" tab right next to "Print Boarding Pass" tab right in the upper center of the home page......... pretty simple.
I hope they continue having the flight status where you can see where your flight's a/c is coming from and the flight status for that, and previous flights as well. Interesting to go back multiple segments to see your a/c's flight history.
I also like their FF availability calender showing which days, and at what level FF redemption is possible.
[Edited 2011-12-13 13:57:06]
Direct KNOBS, maintain 2700' until established on the localizer, cleared ILS runway 26 left approach.
Cubsrule From United States of America, joined May 2004, 21294 posts, RR: 19 Reply 10, posted (1 year 6 months 1 week 2 days ago) and read 10655 times:
Quoting tjwgrr (Reply 9): "Check Flight Status" tab right next to "Print Boarding Pass" tab right in the upper center of the home page......... pretty simple.
Now I feel silly - I've never seen that in hundreds (thousands?) of visits to continental.com. Never mind.
I can't decide whether I miss the tulip or the bowling shoe more
CO 757-300 From United Kingdom, joined Oct 2001, 319 posts, RR: 0 Reply 11, posted (1 year 6 months 1 week 1 day 23 hours ago) and read 10386 times:
the continental site is certainly better as far as features and functionality, but i find the United website much nicer on the eyes, it's more professional and sleeker looking. CO.com always seemed slightly messy and unrefined with the different sized boxes and yellows popping out at you.
FriendlySkies From United States of America, joined Aug 2004, 4017 posts, RR: 5 Reply 12, posted (1 year 6 months 1 week 1 day 22 hours ago) and read 10165 times:
Quoting CO 757-300 (Reply 11): CO.com always seemed slightly messy and unrefined with the different sized boxes and yellows popping out at you.
Kind of like most of the rest of CO branding...
I do think that if they gave co.com a bit of a facelift, it would be an excellent solution. If they just change the logo at the top though...I have never seen another large company that takes function before form as an absolute law to the degree Continental did/does.
MSPNWA From United States of America, joined Apr 2009, 1591 posts, RR: 4 Reply 13, posted (1 year 6 months 1 week 1 day 22 hours ago) and read 10073 times:
I won't be in favor of the switch. I've never been a fan of navigating the CO site. It looks dated and is too "busy". I have a hard time finding what I"m looking for. Aside from the occasional error, I like the UA site. Sad to see it go.
tharanga From United States of America, joined Apr 2009, 1792 posts, RR: 1 Reply 14, posted (1 year 6 months 1 week 1 day 21 hours ago) and read 9805 times:
I hope they continue having the flight status where you can see where your flight's a/c is coming from and the flight status for that, and previous flights as well. Interesting to go back multiple segments to see your a/c's flight history.
yes, yes, yes. I love that the CO webpage gives you the ship number and the incoming flight information.
joeljack From United States of America, joined Feb 2005, 876 posts, RR: 0 Reply 15, posted (1 year 6 months 1 week 1 day 21 hours ago) and read 9730 times:
Nooooooooooooooooooooo!!!!!!
I love united.com and know my way around the site VERY well. I can't ever find what I'm looking for on continental.com.
Things to fix on continental.com ASAP:
-when searching for a flight, show the flights that are not bookable (full) when searching. If there is a flight that I want, I'll just keep checking back until it opens up. On continental.com, I feel like almost every flight I buy, I have to search the schedule first and then search for flights. very annoying.
-Show the fare codes (buckets)!!! In UA expert mode you see the fare codes which makes it very nice when looking for award travel, upgrades etc. I also use it to see if there is open seats on the plane for standby etc. I use this all the time! On Continental.com, I can't find where it shows the fare codes anywhere!
-Show "upgrade pending" and "upgrade waitlisted". On continental.com, there is no way to check to make sure you're on the list. Every flight on continental I have to call to make sure I'm on the list. I already had one that I wasn't on the list (it was a schedule change flight). VERY time consuming to call EVERY time!!!!
I'm sure there are more too...just can't think right now because I'm so mad!!!
FWAERJ From United States of America, joined Jun 2006, 3223 posts, RR: 1 Reply 16, posted (1 year 6 months 1 week 1 day 20 hours ago) and read 9706 times:
Quoting LOWS (Reply 8):
The CO site is kind of dated looking, but considerably more functional and less frustrating than UA's
I wouldn't be surprised if UA does a slight graphic refresh as part of the changes, with a full revamp coming later much like what happened with delta.com.
Anyway, right after HP SHARES was chosen for reservations, I was expecting this to happen.
nyc2theworld From United States of America, joined Mar 2007, 653 posts, RR: 0 Reply 17, posted (1 year 6 months 1 week 1 day 20 hours ago) and read 9602 times:
Quoting joeljack (Reply 15): -Show the fare codes (buckets)!!! In UA expert mode you see the fare codes which makes it very nice when looking for award travel, upgrades etc. I also use it to see if there is open seats on the plane for standby etc. I use this all the time! On Continental.com, I can't find where it shows the fare codes anywhere!
You can already see the fare buckets on co.com - Once you search for a flight you click on the blue link "fare class" and see what fare classes remaning.
Quoting joeljack (Reply 15): -Show "upgrade pending" and "upgrade waitlisted". On continental.com, there is no way to check to make sure you're on the list. Every flight on continental I have to call to make sure I'm on the list. I already had one that I wasn't on the list (it was a schedule change flight). VERY time consuming to call EVERY time!!!!
Out of the 130+ flights I have taken on CO in the past 3 years I have never had the need to call to make sure I was on the upgrade list. Making sure that you book signed in with your OP number works for me. If its a mixed metal itinerary make sure you add your OP number to the itinerary on the CO website so it will use that number for the CO flights and your UA number for your UA flights.
Quoting MSPNWA (Reply 13): I won't be in favor of the switch. I've never been a fan of navigating the CO site. It looks dated and is too "busy". I have a hard time finding what I"m looking for. Aside from the occasional error, I like the UA site. Sad to see it go.
I dislike the fact the UA site 9/10 doesn't keep me signed in whenever I navigate to it. That is enough for me to dislike it.
Always wonderers if this "last and final boarding call" is in fact THE last and final boarding call.
boilerla From United States of America, joined Jul 2010, 264 posts, RR: 0 Reply 19, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 9150 times:
Quoting CO 757-300 (Reply 11): the continental site is certainly better as far as features and functionality, but i find the United website much nicer on the eyes, it's more professional and sleeker looking. CO.com always seemed slightly messy and unrefined with the different sized boxes and yellows popping out at you.
I find it pretty tacky the large size, CLICK ME NOW attitude that CO has for the ads on the Web page. Push the credit card, fine. But why is it then when I book a flight, the advertisement for the credit card and the advertisements for the Y fares are 2/3 of the Web page? I just want to see the flight I booked and its price. When you buy an iPod from Apple they don't show you a huge picture of an iPad next to it and ask you to buy that instead.
Quoting Cubsrule (Reply 10): Now I feel silly - I've never seen that in hundreds (thousands?) of visits to continental.com. Never mind.
Kind of proves the point that although functional, the Continental Web site is very cluttered looking. From a UI design standpoint it's a fail. Your eyes don't know where to land, and usually they just glaze over at the overload of colors, differently sized text, differently sized layout rectangles...
The CO Web site looks like it's rocking out of 1999 and needs a new look badly, but under the hood it's definitely a step up from .bomb. I imagine this choice was made mainly due to SHARES being the res system going forward, and they don't want to a new Web site using a new res system--to much change at once is asking for problems.
CapEd388 From United States of America, joined Feb 2011, 218 posts, RR: 0 Reply 20, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 9048 times:
On a side note, the new United Shop is up and running, pretty cool.
sldispatcher From United States of America, joined Mar 2007, 330 posts, RR: 0 Reply 21, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 9010 times:
I prefer the CO site simply because of flight info/etc.
You can make the site as "pretty" and as aesthetic as you like, but for me, it's all about function. Seems like any of the beloved UA.com site (e.g. fare codes) features that UA had have already been integrated into the Continental site.
It seems like no matter how they slice the cheese in this merger, they always get served a lot of whine.
C010T3 From Brazil, joined Jul 2006, 3528 posts, RR: 21 Reply 22, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 8937 times:
Quoting CO 757-300 (Reply 11): the continental site is certainly better as far as features and functionality, but i find the United website much nicer on the eyes, it's more professional and sleeker looking. CO.com always seemed slightly messy and unrefined with the different sized boxes and yellows popping out at you.
Quoting MSPNWA (Reply 13): I have a hard time finding what I"m looking for.
Exactly! I like the features on Continental.com, but when it comes to specific information, you spend a lot of time looking for it. I really don't understand why United's sober taste is not prevailing on the merged airline. Continental's livery and brand do not interfere with anything.
tpaewr From United States of America, joined May 2001, 440 posts, RR: 0 Reply 23, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 8761 times:
This is very old news.
There maybe be one out there, but I am unaware of a sinlge major system or technology that is not from CO
Markam From United States of America, joined Jan 2008, 279 posts, RR: 2 Reply 24, posted (1 year 6 months 1 week 1 day 19 hours ago) and read 8500 times:
Quoting LOWS (Reply 8): The CO site is kind of dated looking, but considerably more functional and less frustrating than UA's
Quoting CO 757-300 (Reply 11): the continental site is certainly better as far as features and functionality, but i find the United website much nicer on the eyes, it's more professional and sleeker looking.
Well, as it has already been pointed out, they always can (and probably will) give the Continental site a facelift, updating the image but keeping the functionality, á la American Airlines.
Quoting FWAERJ (Reply 16): I wouldn't be surprised if UA does a slight graphic refresh as part of the changes
25 nyc2theworld: Taking a look at continental.com and hub.united.com should give you an idea of the new company's branding when it comes to websites. I would imagine t
26 Checo77: CO website is so much better, but hopefuly they fix the problem that I had there. It was not possible to pay for flights by a credit card issued in th
27 VC10er: I have used CO.com a few times, but use UA all the time, so it will be a tough switch. I have never found any issues with UA.com for anything and the
28 united319: I've used both and each have their own advantages. However, I chose to book off of CO.com for my UA flights last month. I had 25K to cash in and wante
29 ontime: I know you can see revenue buckets on co.com, but the post to which you were replying was saying that on ua.com you can see upgrade buckets, which is
30 boilerla: They pretty much say as much (from the merger Web site): Doesn't say they'll be changing the look & feel, but definitely won't be the same contin
31 Nimish: And how does one get to that? (I just became a 1K, but did not know about this)...
32 FFlyerCDG: I really don't know what you're looking for but if you've ever tried to make a booking for a reward trip on CO website for more than just a JFK/LAX t
33 nyc2theworld: Yes they are, they aren't called NC or NF but they are listed...R I know is used for upgrades and you can see that on CO.com I'm not too familiar wit
34 ual757: Hate to jump in to correct you, but that doesn't exist anymore. When it did exist, it hadn't been updated in over a year. Besides, there was nothing
35 einsteinboricua: CO's website looks so last decade...UA's website is more appealing to the eyes. However, once you get to the booking part in UA's website, it's a livi
36 VC10er: Call the 1k number and they will give you the web address. I got it years ago when I got my 1k/GS kit. I have to admit I haven't visited it in about
37 vgnatl747: Excellent move, and not a huge surprise. I'd imagine a light face-lift will come with the initial release, followed by bigger changes in the future. I
38 gdg9: Thank you both for saying what needed to be said. The CO site is indeed a garish attack on the eyes. UA's site is certainly cleaner.
39 hohd: I find the CO.com functionality for booking and for reward travel, better than UA.com. CO.com is one of the best airline websites in the US. And indee
40 kgaiflyer: Uuum . . . so that's your standard, is it? I don't see how. But viewing your standard, I'll take your comments with a grain of salt.
41 kgaiflyer: It used to be worse. Back in the 90s, it had a yellow background rather than a white one and looked more like a game-bangers web site than a business
42 TOMMY767: I think they both have some serious drawbacks.... I hate how on UA.com you have to click around for the best flight option (under best price/schedule)
44 kgaiflyer: On UA.com -- if I do a flight search at work (in a relatively affluent zip code) I get a higher fare offered automatically. Then if I go home and sea
45 hiflyer: The CO reservations system is the survivor so of course the CO website links will survive.
47 nycdave: Amen to almost everything said on here. Functionality on CO's website is just leagues ahead of UA's, which seems like it was done by a web team that w
48 Viscount724: The UA website used to have a very detailed history timeline covering UA's history from the early days, with a separate section for each decade, with
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