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CX Economy Plus Class Photo (if Any?)  
User currently offlinecelestar From Singapore, joined Jul 2001, 370 posts, RR: 0
Posted (2 years 4 months 1 day 15 hours ago) and read 6297 times:

As a Gold Marcopolo member, I received a note from CX announcing the economy premium class product in a email. It talked about next March as intro date firstly on flight to Australia and then progressively being introduced. Little has been told exactly about how the seat looks like but mentioned about enhanced food and drink service. Anyone has any leak on how these seats look and feel like? Personally, I am not a fan of CX regional business class seat on B777 and some net news indicate this premium economy class looks like such, I am deeply worried and concern and hope not to be disappointed??

14 replies: All unread, jump to last
 
User currently offlinekaitak From Ireland, joined Aug 1999, 12322 posts, RR: 35
Reply 1, posted (2 years 4 months 1 day 14 hours ago) and read 6199 times:

No, CX said when they issued the press release last week that there wouldn't be any photos until around March. From the description they gave, the new product sounds very good. I guess they don't want anyone else to steal a march on them, so that's probably why they are not releasing any photos.

User currently offlineEK413 From Australia, joined Nov 2003, 4681 posts, RR: 4
Reply 2, posted (2 years 4 months 1 day 14 hours ago) and read 6078 times:

Quoting celestar (Thread starter):
Quoting kaitak (Reply 1):

This would explain why QF are introducing the A380 on the SYD-HKG-SYD route... Enhance the experience  

EK413



Good evening, ladies and gentlemen. We are tonight’s entertainment!
User currently offlineqf002 From Australia, joined Jul 2011, 2886 posts, RR: 2
Reply 3, posted (2 years 4 months 1 day 1 hour ago) and read 5357 times:

Quoting kaitak (Reply 1):

No, CX said when they issued the press release last week that there wouldn't be any photos until around March.

Actually the Press Release said "early next year" -- if the product is due to fly in April then bookings will need to open by the end of January, and they can't expect anybody to book a product without releasing full details of it. I'd expect photos by mid-January.

Full Press Release can be found here.


User currently offlinecelestar From Singapore, joined Jul 2001, 370 posts, RR: 0
Reply 4, posted (2 years 4 months 23 hours ago) and read 5053 times:

Thanks for the update.
I would imagine that CX would start to rennovate the seating at the very latest, Feb 2012. Somehow the photo of the seat will leak out and I just hope we all can see this sooner than later. Actually, at this late of the game, I see little impact of what other airline can 'steal' CX's idea. I keep my finger crossed that this will be well executed. Glad to know that they are changing their economy class seat as well, current seating is really horrible! Surprisingly, CX decide not to retrofit new economy class seat on 747 fleet. I guess they will soon be phasing out...


User currently offlinekaitak From Ireland, joined Aug 1999, 12322 posts, RR: 35
Reply 5, posted (2 years 4 months 22 hours ago) and read 4943 times:

Quoting celestar (Reply 4):
Surprisingly, CX decide not to retrofit new economy class seat on 747 fleet. I guess they will soon be phasing out...

Yes, they are introducing premium economy on the 747, which makes it a rather confusing decision not to go the whole hog. I guess it's just too expensive to overhaul Y Class in the whole fleet and that the airline made a calculation that a new Y+ would increase revenue while a Y class overhaul would not generate any extra revenue.


User currently offlineChazPilot From United States of America, joined Feb 2011, 79 posts, RR: 0
Reply 6, posted (2 years 4 months 18 hours ago) and read 4023 times:

While I'm sure this new Y+ class will be great (including certain shared perks w. biz class like champagne b4 takeoff and noise cancelling headphones) I am concerned this will subtly be used as an excuse to make other cut backs in standard Y as so to further "elevate" the Y+ class product. I'm sure others have noticed that just over a year ago CX stopped giving out those little ammenity kits in economy in favor of a request basis only. Typically this is just a halfway method to ridding them altogether later because management determines "hardly anyone requested those items" (which they didn't know were available in the first place.) I wonder if the Y+ product will negatively impact food + drink service in standard Y, justify a reduction in seat pitch, cuts in the AVOD, etc. etc.?

I'm also MP Gold myself, but due to the economy and necessary cost cuts in my small company I have been earning my status for the last couple years entirely in economy - yes, apart from the occassional and very appreciated upgrades I get, but still the milages is awarded as is - i.e. not the 25-50% bonus levels given to real D + F class tickets. Anyone that does a good level of mile in cattle class really appreciates the small details like having an eye shade and a little menu to choose your food and drink, not to mention an AVOD system that makes 15 hours fly by quickly. Here's hoping CX don't follow the tactics of western carriers in cutting their Y cabin services.....


User currently offlineChazPilot From United States of America, joined Feb 2011, 79 posts, RR: 0
Reply 7, posted (2 years 4 months 17 hours ago) and read 3993 times:

OK...disregard my post above - I should have read the press release qf002 posted and would have read that seat pitch will remain for standard Y, with slight improvements in width and recline in new Y seats for the 777 + A330 (does this mean they're doing away with the lousy hard shell slouch seats??? Hope so...) Still, my points about cabin service remain.

User currently offlinecelestar From Singapore, joined Jul 2001, 370 posts, RR: 0
Reply 8, posted (2 years 4 months 16 hours ago) and read 3645 times:

Dear Chazpilot, I am like you, flying mostly cattle class but truly enjoyed the CX service. They still pass out menu card and I am not too sure if amenity kits were even previously available or not. In my company, I am eligible to fly premium economy, but based in Taiwan, EVAAIR is the only airline offering that class, hence, I am very excited now to fly with CX on this class which I am eligible. Can't wait to see and seat on it. Please please do not screw up like the business class. I got some upgrade but I really hate it. I am so glad now they are changing the biz class seat and wish them to change that faster!!

User currently offlinezeke From Hong Kong, joined Dec 2006, 8642 posts, RR: 75
Reply 9, posted (2 years 4 months 14 hours ago) and read 2977 times:

Quoting celestar (Thread starter):
Anyone has any leak on how these seats look and feel like? Personally, I am not a fan of CX regional business class seat on B777 and some net news indicate this premium economy class looks like such, I am deeply worried and concern and hope not to be disappointed??

The seats are better in my view than the current regional business class. The CX PEY product is more than just the seat, the ticket also gives you some additional benefits on the ground with checkin, additional baggage allowance, and boarding priority. On the aircraft passengers will be welcomed aboard with juice and champagne like in J class, and have an enhanced onboard meal selection, and a bottle of water and additional snack choices to include more fresh fruit, energy bar and dessert. PEY passengers will also receive an amenity kit with dental kit, socks and eyeshade. Larger pillows and noise cancelling headsets will be provided.

The seats will have a large meal table, cocktail table, footrest, a 10.6" PTV, in seat power outlet, a multi-port connector for personal devices, and extra personal stowage space.

Quoting qf002 (Reply 3):
I'd expect photos by mid-January.

I think I read somewhere that photographs should be out early Jan, the first aircraft is due for retrofit in Feb (a 77W).

Quoting ChazPilot (Reply 6):
I wonder if the Y product will negatively impact food drink service in standard Y, justify a reduction in seat pitch, cuts in the AVOD, etc. etc.?

I do not think so, CX has already committed to deploying new Y seats as well in the long haul aircraft (except 744/340 at this stage) and soon will also have internet deployed overall classes. The new long-haul Y seat will feature a cradle mechanism to enhance the level of comfort in the recline position, the latest high-resolution touch-screen personal televisions, a USB outlet and an iPod/iPhone outlet that allows passengers to connect their own mobile devices to view content through the PTV.

I think the new Y seats will allow for more upgrades for those frequent CX customers (diamond) that travel in Y to PEY , it will however reduce the number of free upgrades to J or F for those customers that purchase Y tickets. The number of PEY seats installed per aircraft will be around 30 +/- 4 depending on the type.



We are addicted to our thoughts. We cannot change anything if we cannot change our thinking – Santosh Kalwar
User currently offlineqf002 From Australia, joined Jul 2011, 2886 posts, RR: 2
Reply 10, posted (2 years 4 months 13 hours ago) and read 2853 times:

Quoting zeke (Reply 9):
The seats...

Sounds just like QF (that's a good think IMO).

Quoting zeke (Reply 9):
I think I read somewhere that photographs should be out early Jan, the first aircraft is due for retrofit in Feb (a 77W).

Cool, thanks! Very exciting to think that's only 2 or so week away!


User currently offlineChazPilot From United States of America, joined Feb 2011, 79 posts, RR: 0
Reply 11, posted (2 years 3 months 4 weeks 1 day 21 hours ago) and read 2444 times:

Zeke - good input and I agree with your assessements. If CX overhaul their new Y+ and Y cabins to replicate BA's new 777-300ERs then that will be just dandy in my books (which are similar to what you describe in your post above.) I suspect CX will be generous with their upgrades to their FF (esp. Gold + Diamond) in cases where they're booked in Y but there are empty seats in Y+, as the operational costs of a Y+ seat is only marginally higher than a reg. Y class seat, and therefore the airline isn't giving so much away as when they upgrade an econ. pax to J class and so on. Doubt anyone gets upgraded from Y to J now, though, as the airline would prob. prefer to reward a J upgrade to a paying Y+ pax and then use their freed seat to upgrade the Y pax.

Celestar - also agree with your sediments and I expect I'll be taking advantage of CX's Y+ class as well. Whenever the option exists and costs aren't rediculous I often fly BA over CX (to/from LHR) and use their Y+ class. I totally agree like many others that the extra leg and width room alone makes those seats an overall better value than paying for CX's awful J class herringbone seats.


User currently offlineqf002 From Australia, joined Jul 2011, 2886 posts, RR: 2
Reply 12, posted (2 years 3 months 4 weeks 1 day 20 hours ago) and read 2371 times:

Quoting ChazPilot (Reply 11):
If CX overhaul their new Y+ and Y cabins to replicate BA's new 777-300ERs

So long as they don't replicate the service levels (especially in W!)


User currently offlineEK413 From Australia, joined Nov 2003, 4681 posts, RR: 4
Reply 13, posted (2 years 3 months 4 weeks 1 day 15 hours ago) and read 2187 times:

Quoting qf002 (Reply 12):

Totally agree... I've travelled WT+ and I couldn't tell the difference from WT!

EK413



Good evening, ladies and gentlemen. We are tonight’s entertainment!
User currently offlineqf002 From Australia, joined Jul 2011, 2886 posts, RR: 2
Reply 14, posted (2 years 3 months 4 weeks 1 day 13 hours ago) and read 2071 times:

Quoting EK413 (Reply 13):
Totally agree... I've travelled WT+ and I couldn't tell the difference from WT!

That's because there used to be no difference! They've only recently started to bring the standard up a bit... Hopefully with CX bringing in a new product, BA will try to keep bringing their product up to scratch with CX/QF.


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