SANFan From United States of America, joined Aug 2006, 6009 posts, RR: 12
Reply 6, posted (3 years 10 months 2 weeks 3 hours ago) and read 3824 times:
Nothing's happened at SAN. In fact, apparently CO and UA will remain separate (and in different terminals) until our terminal expansion (the "Green Build") is ready for them, sometime in 2013, probably about mid-year. At that time the op's will be combined and they will have lots of gates to play with!
Plus UExpress op's their LAX and MMH flights out of the CT while their SFO and DEN flights depart from T1 along with mainline. So the entire United/Continental group in San Diego is still currently spread out in 3 separate terminals. I don't envy the poor uninitiated out-of-towners heading home through SAN...
I was in SAN for two weeks over the holidays and used all three terminals. The agents in CT can tell you anything you want to know about AE and DL-Connection flights but nothing about CO or UA mainline -- it's like they don't exist. In T-1, the UA people can tell you anything you want to know about AS, but nothing about CO. Over in T-2 US and CO people seem to be able to answer questions about each other's airlines. One of the CO counter agents chased down a question I asked (I was on an 016 ticket) and when UA reservations actually hung up on him, he caught up with me inside the TSA area and answered my question for me.
In my opinion, the CO agents in T-2 at SAN rock. The US agents aren't far behind.
However the UA people in T-1 -- rather than being helpful -- frequently act as if they had sticks stuck up their b**ts.
CIDFlyer From United States of America, joined Apr 2005, 2498 posts, RR: 3
Reply 13, posted (3 years 10 months 2 weeks 2 hours ago) and read 3650 times:
I wish UA would have a spot on their webiste about which oustations have been rebranded and have had gate changes and which ones that havent and when they expected to be completed. Delta did this and I thought it was awesome!
(At UA-SAN in T1) there are times during the day when the number of agents on their side of the ticket counter far outnumber their customers... kind of like KMart most of the time! Not a good, successful business model, me thinks...
Do you use the RCR in SAN, 'flyer? I assume there will be a nice new one in place in the new terminal.
n7371f From United States of America, joined Jul 2008, 1973 posts, RR: 11
Reply 17, posted (3 years 10 months 1 week 6 days 22 hours ago) and read 3205 times:
Here are a couple of pics from STL on January 18...
New, combined UA/CO ticket counter in St. Lous. January 18, 2012
New UA branding at STL gate A9. The podium & backdrop remains standard Frontier Airlines circa 1986.
Note my comment that this gate podium is the same one used by the original Frontier Airlines, which used gate 9, until its bankruptcy in August 1986. This was Frontier's standard gate podium installed throughout Stapleton's Concourse D.
New UA branding at STL on wall at gate A9. Until recently, this wall had an original issue Frontier Airlines sign that read 'Take Off With An Old Friend.'
atcsundevil From United States of America, joined Mar 2010, 1386 posts, RR: 2
Reply 18, posted (3 years 10 months 1 week 6 days 17 hours ago) and read 3004 times:
Quoting SkyTeamTriStar (Reply 10): ORF (pronounced nor-FIK) Norfolk Int'l Airport has been rebranded; taken over the PMCO gates.
Don't you just love when people say nor-FOLK? I grew up in RIC so every time I hear someone say "folk" it makes me shudder a little.
PHX appears to be mostly finished (from what I saw last Monday). Most of the changes came to PMCO gate area, because now they've got new podiums, podium screens (weren't in use yet), and misc. signage. They haven't installed any of the LCD screens UA uses in their gate areas, but that may still be coming for all I know. Check-in desks still say Continental, but it's the new signage that could be easily changed out to United. Fortunately CO and UA desks were side-by-side to begin with, so that's pretty easy. Aside from the two AS gates and ZK at Gate D, UA now dominates T2 at PHX (for what it's worth...all 8 or 9 other gates, that is).