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Virgin Atlantic Downgraded To 3 Stars?  
User currently offlinecipango From Ireland, joined Jul 2009, 754 posts, RR: 0
Posted (2 years 10 months 1 week 4 hours ago) and read 19316 times:

Just browsing through airlinequality.com and saw that VS is no longer a four star airline, but has in fact been downgraded to a three star airline.

I understand that service onboard VS can be a little inconsistent, but the airline advertises and thrives off its image of style and class.

When was VS downgraded and why? Im sure this must be damaging for its image.

89 replies: All unread, showing first 25:
 
User currently offlineanstar From United Kingdom, joined Nov 2003, 5319 posts, RR: 7
Reply 1, posted (2 years 10 months 6 days 20 hours ago) and read 17891 times:

Try this thread from last year when they were downgraded

http://www.airliners.net/aviation-fo...eneral_aviation/read.main/5216275/

Lots of info there - but in fairness to VS they have rehauled their economy catering and do so with UPPER from1 March.

They are also refitting all 747 leisure fleet with new interiors and have a new J coming online in April.


User currently offlinemy235 From United States of America, joined Mar 2009, 93 posts, RR: 0
Reply 2, posted (2 years 10 months 6 days 19 hours ago) and read 17296 times:

Why they have not improved their website is beyond me. It looks like it's 3yrs old!

User currently offlinejwhite9185 From United Kingdom, joined May 2007, 1409 posts, RR: 4
Reply 3, posted (2 years 10 months 6 days 19 hours ago) and read 16958 times:

The website is in the process of being updated - Its kind of in line with their fleet - half new and fancy and the rest of it is still the old style.


New parts of the site:
http://www.virgin-atlantic.com/us/en/the-virgin-experience.html
http://www.virgin-atlantic.com/us/en...vel-information/flight-status.html
http://www.virgin-atlantic.com/us/en/travel-information.html

While the rest of it is still the old style. I can understand public beta, but the way they have done it just looks a mess. Been like that since the summer.

[Edited 2012-02-26 02:26:15]


A300,A319,A320,A321,A333,A343,A346,A388,732,733,734,735,738,741,742,744,752,763,772,77W,788,Q400,DC10,E145,E170,E175,E19
User currently offlinecedarjet From United Kingdom, joined May 1999, 8202 posts, RR: 54
Reply 4, posted (2 years 10 months 6 days 18 hours ago) and read 16699 times:

I am not a fan of Virgin. I think they are a solid three star airline. They led once, with personal IFE in economy and other innovations, but I would much rather fly BA these days, especially Club World which runs rings around Upper Class.

Those Upper Class herringbone seats are absolutely awful! Can't see out the window, can't see your travelling companions. My sister flew it with her kids and my niece freaked out cos she woke up in that little coffin and freaked out, couldn't see Mummy. How is this a good product?

Worst thing about them is, you can't just recline to a flat bed (unlike, say, a similar seat on Air Canada), it reclines some of the way, then, when you want it to be a flat bed, you have to GET UP and a flight attendant has to come over and TURN IT OVER which is totally useless, so then you get back in your flat bed and you're wide awake! Whereas on all other airlines, you can recline a bit, recline a bit more, keep the red wine flowing, eyelids getting heavy, recline all the way, credits on movie roll, zzzzzz. I enjoy that process a lot! Would be well f***ed off if I got to the penultimate stage then had to GET UP and STAND AROUND IN THE AISLE while a hostie did some stuff to the seat. Whoever thought this was a good idea was out of their mind.

BA all the way for me! THAT'S a four star airline.



fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
User currently offlineL410Turbolet From Czech Republic, joined May 2004, 5745 posts, RR: 19
Reply 5, posted (2 years 10 months 6 days 18 hours ago) and read 16419 times:

Quoting cipango (Thread starter):
When was VS downgraded and why?

Why? Perhaps they are guilty of not advertising with Skytrax enough...?

Quoting cipango (Thread starter):
Im sure this must be damaging for its image.

I thought Skytrax ranking was generally considered a joke.


User currently offlinemikey72 From United Kingdom, joined Oct 2009, 1780 posts, RR: 2
Reply 6, posted (2 years 10 months 6 days 18 hours ago) and read 16374 times:

Oh it's a silly site.

For a start people in economy that pay a few hundred $$$ to travel half way around the world have no business complaining about anything on any airline if they get to their destination in one piece.

Business and First is a different matter but I think we can all agree you don't exactly 'slum it' in these cabins on any of the major airlines these days.

It was Moet not Krug, my Steak was overdone...get a life !



Flying is like sex - I've never had all I wanted but occasionally I've had all I can stand.
User currently offlineslinky09 From United Kingdom, joined Jun 2009, 859 posts, RR: 0
Reply 7, posted (2 years 10 months 6 days 18 hours ago) and read 16329 times:

Quoting cedarjet (Reply 4):
I am not a fan of Virgin. I think they are a solid three star airline. They led once, with personal IFE in economy and other innovations, but I would much rather fly BA these days, especially Club World which runs rings around Upper Class.

Which is a matter of opinion, I'd say the VS UC experience runs rings around BA J and in some regards knocks off BA F (but only on the ground).

Quoting L410Turbolet (Reply 5):
Why? Perhaps they are guilty of not advertising with Skytrax enough...?

Indeed, alledgedly (he says carefully) I know people, myself included, who have written positive reports on Skytrax only to have them edited, or even deleted ... alledgedly again, I wouldn't want to infer any editing to suit whether any airline spends ad money there.

Quoting mikey72 (Reply 6):
Oh it's a silly site.

Mikey, we agree  


User currently offlinetonystan From Ireland, joined Jan 2006, 1448 posts, RR: 2
Reply 8, posted (2 years 10 months 6 days 18 hours ago) and read 16294 times:

Skytrax is bought!

When I first heard of them I was working for QR....all of a sudden our magazine racks onboard and in the lounges were full of Business Traveller and Skytrax branding! Skytrax coincidently held some sort of awards ceremony in Doha sponsored by the airline and before you know it we where suddenly "the 5 star airline"! Clearly these people never flew on one of the airlines sub-continent flights to the likes of Dhaka, KTM and Delhi where I can assure you the service was anything but 5 star and usually ended in organised chaos!

But suppose if an airline has a limitless source of funding it can not only afford to build a 5star airline, it can afford to buy the title too! LOL!

...Can I jsut add...the service is brilliant on them...on certain routes!



My views are my own and do not reflect any other person or organisation.
User currently offlinefreeskies From Germany, joined Mar 2005, 18 posts, RR: 0
Reply 9, posted (2 years 10 months 6 days 18 hours ago) and read 16293 times:

Quoting cedarjet (Reply 4):
While the rest of it is still the old style. I can understand public beta, but the way they have done it just looks a mess. Been like that since the summer.

The irony of the statement on their site "we get all the details just right".


User currently offlineplanejamie From United Kingdom, joined Sep 2011, 576 posts, RR: 0
Reply 10, posted (2 years 10 months 6 days 18 hours ago) and read 16270 times:

I'm not a Virgin fan at all, and to be honest this doesn't surprise me, I did not enjoy my flight with them from MAN-MCO a few years back. The only good thing I could find with the flight is that it was on a 747. I felt the service was awful, the food awful, the IFE system very dated etc, and this was a good 5-6 years ago so this doesn't surprise me. The only reason we chose it was price and that it didn't require a connection. Compared to BA the year before through LGW (before it got updated etc), we found that had no problems.

This is of course going back a fair few years, but out of my 3 trips to Orlando, I found BA to be the best compared to other trips with VS and US.


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5954 posts, RR: 5
Reply 11, posted (2 years 10 months 6 days 18 hours ago) and read 16221 times:

Quoting tonystan (Reply 8):
But suppose if an airline has a limitless source of funding it can not only afford to build a 5star airline, it can afford to buy the title too! LOL!

I'm not disagreeing outright, but I would have thought that there are two pretty significant arguments against that...












...Emirates and Etihad!!!!



Worked Hard, Flew Right
User currently offlinevirgincrew From United Kingdom, joined Oct 2004, 422 posts, RR: 1
Reply 12, posted (2 years 10 months 6 days 18 hours ago) and read 16188 times:

Quoting mikey72 (Reply 6):
Oh it's a silly site.

Couldn't agree with you more !

People only put things on those sites when things go wrong ! I would say 10% of passengers leave a review and it will be the passengers that had a bad experience. The passengers that had a good experience are unlikely to leave a review, so these sites are not truely factual !

I agree that Virgin may have slipped in latter years, but they still offer a solid soft & hard product ! You cannot slate Upper Class and I feel it is miles ahead of BA Club.

Most of the reviews on these sites are based on the LGW / MAN leisure routes & the 747 aircraft based at these bases, VS have listened to their customers and are spending £100 Million to re-fitt the entire LGW / MAN fleet and service throughout the entire VS fleet.



Hello Beautiful !!!
User currently offlinelhr380 From , joined Dec 1969, posts, RR:
Reply 13, posted (2 years 10 months 6 days 18 hours ago) and read 16131 times:

Quoting mikey72 (Reply 6):

That first paragraph I don't agree with at all. There are still set service standards even in Economy. Be it crew, meals, Service levels, seats, IFE etc so if something does go wrong, or tastes bad etc, EVEN economy customers have a right to complain, no matter how much has been paid,


User currently offlinetonystan From Ireland, joined Jan 2006, 1448 posts, RR: 2
Reply 14, posted (2 years 10 months 6 days 17 hours ago) and read 16103 times:

Quoting RyanairGuru (Reply 11):

I'm not disagreeing outright, but I would have thought that there are two pretty significant arguments against that...



...Emirates and Etihad!!!!

Yeah but niether of these are rated "5 star" by Skytrax!



My views are my own and do not reflect any other person or organisation.
User currently offlinevirgincrew From United Kingdom, joined Oct 2004, 422 posts, RR: 1
Reply 15, posted (2 years 10 months 6 days 17 hours ago) and read 16027 times:

I have just proved a point - Sky Trax rates 'Emirates' as a 4 star airline - same as BA etc..

How can you say Emirates is only a 4 star airline. Surely they should be on level with the likes of Singapore Airlines which are a 5 star airline.



Hello Beautiful !!!
User currently offlinetonystan From Ireland, joined Jan 2006, 1448 posts, RR: 2
Reply 16, posted (2 years 10 months 6 days 17 hours ago) and read 16004 times:

Quoting virgincrew (Reply 15):
I have just proved a point - Sky Trax rates 'Emirates' as a 4 star airline - same as BA etc..

How can you say Emirates is only a 4 star airline. Surely they should be on level with the likes of Singapore Airlines which are a 5 star airline.

EASY...Have you actually ever flown EK?

Inconsistent hard product, inconsistent cabin crew, terrible ground staff in DXB (mind you QR has some horrific customer service in the shed it currently uses as a hub terminal in DOH) and way too much emphasis on its new aircraft without reminding the advertising agencies that the bulf of its fleet still has old products and services onboard! You should see the shocking state of many of the A330s still flying about!



My views are my own and do not reflect any other person or organisation.
User currently offlinelhr380 From , joined Dec 1969, posts, RR:
Reply 17, posted (2 years 10 months 6 days 17 hours ago) and read 15985 times:

Quoting virgincrew (Reply 12):

I do agree to a degree. I have never flown VS, but have been on board and had a look at the product. w was nice, Y is Y, J, well, I felt very... I had no space at all. I had now where to put my arms except on my lap, hearing how the bed is made already brngs the BA seat up a few pegs. I have only a few times had it lie flat, mostly I have the seat in the Z Postion, but knowing all I have to do is press that button and it goes all the way down should I want it is nice. I struggled to turn all the way round and see out the window, and if I can I like to see what's going on and sometimes at a window seat I will just stare out the window and see the world go by, look at the clouds, stars etc. no where in J on VS can you do that except if your not sat down.


User currently offlineL410Turbolet From Czech Republic, joined May 2004, 5745 posts, RR: 19
Reply 18, posted (2 years 10 months 6 days 17 hours ago) and read 15864 times:

Quoting mikey72 (Reply 6):
For a start people in economy that pay a few hundred $$$ to travel half way around the world have no business complaining about anything on any airline if they get to their destination in one piece.

Trying to play O'Leary wannabe?

Quoting virgincrew (Reply 15):
How can you say Emirates is only a 4 star airline. Surely they should be on level with the likes of Singapore Airlines which are a 5 star airline.

I don't know if experience of those untermensch like me who fly economy only because the flights are paid out of their own pocket count for the overall ranking (that is if any passenger experience counts at all). But imho there is a huge difference between perception of EK they managed to create and actual experience. EK (and DXB) left me underwhelmed to say the least and any airline that stuffs 10-abreast in 777 should be automatically disqualified from being even considered anything above 4* regardless what perks they offer in other cabins. Period.


User currently offlineRyanairGuru From Australia, joined Oct 2006, 5954 posts, RR: 5
Reply 19, posted (2 years 10 months 6 days 17 hours ago) and read 15863 times:

Quoting tonystan (Reply 14):
Yeah but niether of these are rated "5 star" by Skytrax!

THAT is my point. Both have deep pockets and a generally good product. But both are 4 star.



Worked Hard, Flew Right
User currently offlinecipango From Ireland, joined Jul 2009, 754 posts, RR: 0
Reply 20, posted (2 years 10 months 6 days 17 hours ago) and read 15813 times:

Quoting virgincrew (Reply 15):
How can you say Emirates is only a 4 star airline. Surely they should be on level with the likes of Singapore Airlines which are a 5 star airline.

On the Skytrax page for Emirates it lists the negatives about EK. 10 abreast in economy on the 777 and rapid expansion leading to a decline in service levels.

On the page for VS it states "Incosistant and declined standards of service" and "Poor economy class onboard catering levels" as its weaknesses.





[Edited 2012-02-26 04:00:29]

User currently offlineanstar From United Kingdom, joined Nov 2003, 5319 posts, RR: 7
Reply 21, posted (2 years 10 months 6 days 17 hours ago) and read 15665 times:

Quoting mikey72 (Reply 6):
Oh it's a silly site.

For a start people in economy that pay a few hundred $$$ to travel half way around the world have no business complaining about anything on any airline if they get to their destination in one piece.

Business and First is a different matter but I think we can all agree you don't exactly 'slum it' in these cabins on any of the major airlines these days.

I agree - some of the things people moan about is ridiculous. Especially in economy.

Quoting cipango (Reply 21):
On the page for VS it states "Incosistant and declined standards of service" and "Poor economy class onboard catering levels" as its weaknesses.

And these are the areas in which virgin are improving. They brought in a new economy meal service, and have a new J service starting next week as well as sacking the old caterers and have new ones for this new J service.


User currently offlineLondonCity From United Kingdom, joined Nov 2008, 1527 posts, RR: 0
Reply 22, posted (2 years 10 months 6 days 16 hours ago) and read 15243 times:

Quoting tonystan (Reply 8):
When I first heard of them I was working for QR....all of a sudden our magazine racks onboard and in the lounges were full of Business Traveller and Skytrax branding!

There is no connection between Business Traveller in the UK and Skytrax. Both are totally separate companies.


User currently offlinetonystan From Ireland, joined Jan 2006, 1448 posts, RR: 2
Reply 23, posted (2 years 10 months 6 days 15 hours ago) and read 14619 times:

Quoting RyanairGuru (Reply 20):
THAT is my point. Both have deep pockets and a generally good product. But both are 4 star.

Ah but thats another wildely misheld belief. Both EK and EY are profit driven organisations who are now publishing their results in a relatively open manner. They are maintaining a transparent business (well sort of) and therefore are more concerned with staying above water then they are trumpeting awards! QR on the other hand literally has the nations assets behind it, has no intention of posting results for all to see and can in some way, get away with it!

I strongly believe Kingfisher also bought their 5 star rating which I notice is now "under review"! I wonder why?

Quoting LondonCity (Reply 23):
There is no connection between Business Traveller in the UK and Skytrax. Both are totally separate companies.

Ah but at the time LC, BT and Skytrax had a marketing agreement with Skytrax issueing material about themselves in several issues of BT...and oddly enough one of those issues heavily focused on QR! I actually have the copy in my home!



My views are my own and do not reflect any other person or organisation.
User currently offlinegabrielz From United States of America, joined May 2004, 95 posts, RR: 1
Reply 24, posted (2 years 10 months 6 days 15 hours ago) and read 14665 times:

Whether they bought it or not, VS is one of the most disappointing airlines in premium cabin I've flown. It was dated, tacky and too self-assured. It's a 3 star at best, though the clubhouse is a 4.

-G


25 virgincrew : When you say Premium Cabin - do you mean Premium Economy ? I think the new Premium Cabin & service on VS is better than any premium product out t
26 flytuitravel : Regardless of whether VS deserves to be a 3 or 4 star airline, Skytrax is a load of rubbish! They'd rate Nepal Airlines as 5 star if the price was rig
27 virgincrew : The problem with sites like Skytrax for ALL airlines, not just VS - is that you can have 400+ passengers on an aircraft and no matter what you do, you
28 WY101 : I totally agree with you in every word you say. If VS was downgraded for inconsistency so should EY and EK. I think that a new Airline quality resear
29 Viscount724 : Completely disagree. EK's service is often inconsistent, and in Y class on SQ you will never wind up in a cramped 10-abreast 777, unlike all EK 777s.
30 cedarjet : I like Nepal Airlines!
31 bestwestern : They deserve a four star rating. China Southern onboard service is quite good. Excellent, modern aircraft, meals on 1hr plus flights, flat beds on lo
32 staralliance85 : I don't think Skytrax is 100% at all!! I think they should be downgrading LH to a 3 star rating before VS. LH's Business Class is more like Premium Ec
33 mikey72 : No. I'm just saying that for the price you pay I think economy on all the major carriers is perfectly acceptable these days. Round trip LHR-JFK...7p
34 tonyban : 3-Stars is about right. Flew them over Christmas 2011 and the service was about as bland as can be. They still show the same safety cartoon from the e
35 Post contains images MaverickM11 : That's Skytrax' biggest problem. They're irrelevant. Perhaps to 1% of 1% of flyers Skytrax is helpful in making decisions, but a Skytrax rating is wa
36 L410Turbolet : Four star airline should have at least a semblance of customer service. Almost bought a ticket to BKK with them but needed to clarify situation regar
37 skipness1E : The reality is that when one reads through the data, the number of times one reads of the same basic errors suggests there are structural weaknesses i
38 bestwestern : So when was the last time a European carrier answered your emails? Just like the hours spent on hold for BA, or shudder - An english CSR on AF....
39 Post contains images virgincrew : What on earth has the safety video got to do with the star rating of an airline ?!?!?!? Why waste money on a new safety video, when surely the priori
40 Boeing773ER : Now that I look at it, Kingfisher and MH currently are "5 Star Airlines" that are "Under Review" according to Skytrax. That got me thinking when I re
41 slinky09 : I've been Au Skywards for years, and EK is most certainly not a 5 star airline - it may be 4 star on Skytrax thanks to whatever bungs they might thro
42 lhr380 : Having worked in the call centre, I can say that is true "only" when something has happened meaning lots more customers are calling in, IE weather et
43 Post contains links 1stfl94 : I think this is one of the things about VS that were once a bit innovative, not many airlines at the time were using animated vids or ones that tried
44 cipango : Theres nothing different with the shape/colour/layout of the upper class seats on the seat map. Not to rule out a new upper class, but if going by th
45 slinky09 : Erm it's four across whereas all the other Airbus aircraft with current UCS are three across - quite a difference.
46 anstar : Hahaha the funniest thing I think i've ever read on A.net.... check out most review sites... China Southern do not get positive reveiws! BA feed more
47 Post contains images virgincrew : You are indeed correct - they have loaded on the new A330 seat map with the 3 class cabin
48 WY101 : Haha, Exactly!!! Quoting bestwestern (Reply 40): So when was the last time a European carrier answered your emails? Umm, LX does. I think LX deserves
49 RVV2011 : I sent 3 emails to Lufthansa, in English, and all were answered the next day.
50 irelayer : Interestingly enough, Yelp seems to work the opposite way... -IR
51 fodar : My impression is that VS's Upper Class herringbone seats are noticeably wider than BA's Club World singles. I thoroughly disagree with your evaluatio
52 lhr380 : VS wider then BA? Really? I sat in a 346 seat and I had no room when I was sat in it as I had something on each side of me where as with BA you have
53 bestwestern : Heres my problem - A few years ago I also thought that skytrax was a farce. However, about twelve months ago I was on a MU domestic flight between two
54 1stfl94 : The problem is that if only a few guests are unhappy and vocal it can outweigh the opinions of the guests who enjoyed their stay but never said anyth
55 skipness1E : Where has the reg/name been announced? * vflyer obviously! Just found it. Should have the proper sexy and metallic paint scheme too![Edited 2012-02-2
56 tonystan : I think you are probably thinking the same as I am on this one!lol
57 mikey72 : Why do people put themselves through the extra hassle or transferring from Terminal 5 to Terminal 3 ? Especially when Terminal 5 is such a nicer plac
58 bestwestern : It looked more of a customised report into what the airline had to do to qualify for four stars. The airline obviously bought the research and didn't
59 anstar : Don't know? But it seems to work for AA, QF with BA so why not VS? Changing terminals at LHR is not as much of a pain as it once was and to be honest
60 Post contains links Quokkas : Note that Skytrax state "Airline Star Ranking levels are not based on customer feedback or reviews" and that they will deny a five star ranking "bein
61 jwhite9185 : Not too sure - i think i saw somewhere that Airbus wouldn't/couldn't do the metallic red for whatever reason, which is why G-VSXY and G-VKSS have the
62 virgincrew : Because believe it or not - some people would rather fly VS over BA and have no other option but to start the journey on BA.
63 Post contains images virgincrew : Hopefully, should have the new metallic paint - the couple of A340-300 aircraft that have had the new livery do have the new paint.
64 mikey72 : I'm just saying it's not like there's a vast gulf in service standards between VS and BA. One is just incurring extra hassle hauling one's tired bott
65 lhr380 : Slight flaw in VS's past strategy though if after all these years they have to rely on their arch enemy/rival for feed ? I do like it when people say
66 mikey72 : Oh I know that. It's at the top the daggers fly ! Well, in one direction anyway. VS would assist in shutting down BA in the blink of an eye lhr380 if
67 lhr380 : I doubt that very much Mikey. VS need BA
68 mikey72 : Maybe but only to a point. VS want to be an equal to BA '''no matter the implication''' for the traveller i.e the strong opposition to AA/BA, IB/BA t
69 virgincrew : Couldn't agree more - downroute we all get on well - we meet and go out etc..
70 anstar : Which unfortunately VS transfer pax will need to do regardless of who feeds them. Its not as if BA don't have T3-T5 connections too - esp now they ar
71 mikey72 : Well, monkies and organ grinders and all that eh ! I was BA long-haul crew for years, am well aware of all that. Us rubbing sun tan lotion into each
72 jwhite9185 : Because the A340's (incidentally another one has just come out in the last couple of days) were done in MAN where the rest of the fleet were done. Th
73 anstar : The latest 330 Miss Sunshine is in toulouse being fitted with seats... anyone got any pics of the tail etc on production to see if it has the metalli
74 Post contains images virgincrew : Couldn't agree more ! I have nothing against BA and use many of my concessions on BA. I have never slagged BA off - I just think VS gets a lot of bas
75 mikey72 : Well... all airlines get alot of bashing on here and it's usually unjust and bias (lol)... What you have to remember is that when your boss says what
76 skipness1E : Yup, G-VELD and G-VAIR already look awesome with the proper paint. Has G-VFAR been painted too? I assumed it was the white A340 I saw at Gatters last
77 Post contains images anstar : FAR is painted but it was not the all white at LGW - that has been there for about 2 months. Looking forward to the new refits... G-VROM is first up
78 skipness1E : Exciting times at VS. I do like them a lot when the bearded whinging billionaire is in silent mode. Looking forward to shooting G-VFAR in the new sche
79 Post contains images anstar : yeah G-VTOP will leave once the refurbs are done... Shame to see a 747 leave the fleet
80 sevenheavy : G-VFAR has been back in service for a few days, but mostly on the evening flights. Should be operating VS021 to IAD tomorrow though. The first A346, G
81 Post contains images lhr380 : So you want to fly for Britain's proper flag carrier then Where is the harm in giving it a shot
82 1stfl94 : I guess their only doing the repaints when their required and VTOP was looking pretty ragged before her repaint.
83 skipness1E : The A343's, G-VFAR aside were looking good. Can't wait to see this scheme on the A346.
84 Post contains images virgincrew : Well when it next comes up - I might just do that.
85 tonystan : God if they want to be an "equal" to BA they may want to expand there fleet by a few hundred aircraft and develope a shorthaul network! I still giggl
86 anstar : The seat map on the VS website suggest that. But if you look at the current 330 config with premium in the front section - the new UPPER is a similar
87 sevenheavy : Indeed (which would answer why G-VKSS/G-VSXY have no central overhead bins between doors 1 and 2......original Upper class location??), there are a s
88 slinky09 : The seat map is not accurate in terms of the actual floor space in use for seating ... don't be confined by what you see in a graphic, wait for the r
89 anstar : Presumably the rows of seats between 2 doors is accurate... otherwise it would be rather misleading.
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