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Fortune New UA No. 1 World's Most Admired Airline  
User currently onlineCO777DAL From United States of America, joined Feb 2007, 576 posts, RR: 0
Posted (2 years 1 month 3 weeks 2 days 16 hours ago) and read 9378 times:

Fortune ranks New United as the "No. 1 World's Most Admired Airline

http://ir.unitedcontinentalholdings....-newsArticle&ID=1668330&highlight=

"FORTUNE magazine rated United Airlines the most admired airline on its annual airline-industry list of the World's Most Admired Companies. In addition, the magazine ranked United No. 1 for global competitiveness and long-term investment among 12 global carriers.

"I want to thank my co-workers for working together to achieve the prestigious No. 1 World's Most Admired Airline ranking from FORTUNE magazine," said Jeff Smisek, United Continental Holdings, president and chief executive officer."

Full rankings:
http://money.cnn.com/magazines/fortu...ustries/2.html

Nice to see more of sCO carrying over to the New United.   CO won it every year till their last year as a stand alone in airline in 2010.


Worked Hard. Flew Right. Farewell, Continental. Thanks for the memories.
38 replies: All unread, showing first 25:
 
User currently offlinealitalia744 From United States of America, joined Mar 2000, 4733 posts, RR: 45
Reply 1, posted (2 years 1 month 3 weeks 2 days 16 hours ago) and read 9282 times:

Congrats and not too surprising...a decent merger and financial results appeal to tjose judging,...


Some see lines, others see between the lines.
User currently offlinerafflesking From Singapore, joined Mar 2007, 311 posts, RR: 0
Reply 2, posted (2 years 1 month 3 weeks 2 days 16 hours ago) and read 9248 times:

This appears to be misquoted. I don't see UA listed in the top 50. I see Southwest and Singapore Airlines for passenger airlines. FedEx and UPS also make the list.

They scored only a 6.35 whereas Unilever at #50 is a 6.84.

Of course, working for a company in the top 15, I am thoroughly amused at how subjective this is.


User currently offlineukoverlander From United Kingdom, joined May 2010, 355 posts, RR: 0
Reply 3, posted (2 years 1 month 3 weeks 2 days 16 hours ago) and read 9235 times:

Quoting CO777DAL (Thread starter):
Fortune ranks New United as the "No. 1 World's Most Admired Airline

With the greatest of respect they have absolutely got to be kidding.........and that's coming from someone whose been Platinum on CO/UA for 10 years and been flying in and out of SFO for 12.

Are they better than they were yes....do I 'admire' UA????......No.

Especially not when I'm sitting in a 747 in economy for 14 or 15 hours on the way to Hong Kong or Sydney watching a movie on ceiling mounted monitor, or flying Business Class on one of the many old 777's that are still offers a business class product that would have seemed dates 7 or 8 years ago.

And Fortune hands out awards for this?

I realize that Fortune is business oriented publication and perhaps from a financials perspective much has been achieved at UA but as a passenger who lays doen his money to buy a ticket I'm still waiting to be impressed.

[Edited 2012-03-01 15:55:24]

User currently offlineouboy79 From United States of America, joined Nov 2001, 4482 posts, RR: 22
Reply 4, posted (2 years 1 month 3 weeks 2 days 16 hours ago) and read 9106 times:

Quoting rafflesking (Reply 2):

This appears to be misquoted. I don't see UA listed in the top 50. I see Southwest and Singapore Airlines for passenger airlines. FedEx and UPS also make the list.

I believe the "Airline Industry Only" list has different criteria which put UA on top, even though Southwest is the highest rated airline (#10) on the overall list.



Any opinion/comment posted is that of my own and not that of Southwest Airlines Co.
User currently offlineEASTERN747 From United States of America, joined Oct 2006, 476 posts, RR: 0
Reply 5, posted (2 years 1 month 3 weeks 2 days 15 hours ago) and read 9024 times:

It's obvious that the folks at Fortune don't do much flying. Try flying from the west coast to SE Asia, Japan, Australa. (in any class) The service is awlful. The F/s's should get an award from the magitions society for being able to disappear. Who writes this stuff?.

User currently offlinelewis From Greece, joined Jul 1999, 3592 posts, RR: 5
Reply 6, posted (2 years 1 month 3 weeks 2 days 15 hours ago) and read 8944 times:

I don't see why. The last time I flew UA/CO was the same experience as with any other legacy in the US. Bland, not much service going on and nothing to write home about.

User currently offlineRyanairGuru From Australia, joined Oct 2006, 4732 posts, RR: 4
Reply 7, posted (2 years 1 month 3 weeks 2 days 14 hours ago) and read 8732 times:

Just for the benefit of everyone, the results were:

1) UA
2) SQ
3) WN
4) DL
5) LH
6) AF-KL
7) CX
8) AN
9) QF
10) IAG
11) US
12) AMR

Without knowing the criteria it's hard to comment on the rankings.

However, if financial performance is a key determinant then how on earth did QF get in the top 10 and AMR make it to 12???

Also I'm struggling to see the justification for putting IAG so much lower than Lufthansa Group or Air France-KLM

And now I'm on a role, US probably deserve a bit more respect. Whatever one may think of their on-board service, the airline is practically unrecognisable from the one a decade ago.



Worked Hard, Flew Right
User currently offlinecatiii From United States of America, joined Mar 2008, 2814 posts, RR: 3
Reply 8, posted (2 years 1 month 3 weeks 2 days 14 hours ago) and read 8550 times:

Delta also was "awarded" the same title last year. In fact, the decals are still on the fuselage by the boarding doors.

User currently offlineBoeing773ER From United States of America, joined Dec 2011, 395 posts, RR: 0
Reply 9, posted (2 years 1 month 3 weeks 2 days 13 hours ago) and read 8455 times:

Quoting RyanairGuru (Reply 8):
nd now I'm on a role, US probably deserve a bit more respect. Whatever one may think of their on-board service, the airline is practically unrecognisable from the one a decade ago.

I do have to agree with you on this one, US really is shaping it self up to become a great airline. They may not be the United States biggest but, they certainly have strong points.

I think they should be higher. I'm not exactly sure how AMR got on here. I feel like B6 or AS deserve that spot more.



Work Hard, Fly Right.
User currently offlinetullamarine From Australia, joined Aug 1999, 1428 posts, RR: 0
Reply 10, posted (2 years 1 month 3 weeks 2 days 13 hours ago) and read 8371 times:

Quoting RyanairGuru (Reply 8):
Just for the benefit of everyone, the results were:

1) UA
2) SQ
3) WN
4) DL
5) LH
6) AF-KL
7) CX
8) AN
9) QF
10) IAG
11) US
12) AMR

I thought QF was a joke being in the Top 10 until I saw AN in the Top 10 also. Now I realise the whole thing is a joke given AN when bust 11 years ago!!


User currently offlineLOWS From Austria, joined Oct 2011, 1065 posts, RR: 1
Reply 11, posted (2 years 1 month 3 weeks 2 days 13 hours ago) and read 8322 times:

Quoting tullamarine (Reply 11):
I thought QF was a joke being in the Top 10 until I saw AN in the Top 10 also. Now I realise the whole thing is a joke given AN when bust 11 years ago!!

Maybe he meant to put NH?


User currently offlineburnsie28 From United States of America, joined Aug 2004, 7504 posts, RR: 8
Reply 12, posted (2 years 1 month 3 weeks 2 days 13 hours ago) and read 8309 times:

Quoting ouboy79 (Reply 4):
I believe the "Airline Industry Only" list has different criteria which put UA on top, even though Southwest is the highest rated airline (#10) on the overall list.

Yes, its only those within that industry that vote on those categories.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlineElPistolero From Canada, joined Feb 2012, 891 posts, RR: 3
Reply 13, posted (2 years 1 month 3 weeks 2 days 13 hours ago) and read 8237 times:

Quoting burnsie28 (Reply 13):
However, if financial performance is a key determinant then how on earth did QF get in the top 10 and AMR make it to 12???

My thoughts exactly. QF I can understand, but AMR Is in really bad shape - how in the world can it be a top performer in any sesne of the word?

Quoting tullamarine (Reply 11):

I thought QF was a joke being in the Top 10 until I saw AN in the Top 10 also. Now I realise the whole thing is a joke given AN when bust 11 years ago!!

He meant NH. All Nippon = AN - looks like an honest mistake.


User currently offlineouboy79 From United States of America, joined Nov 2001, 4482 posts, RR: 22
Reply 14, posted (2 years 1 month 3 weeks 2 days 12 hours ago) and read 8122 times:

Quoting burnsie28 (Reply 13):
Yes, its only those within that industry that vote on those categories.

Which means that the proportion of people in the airline group don't like WN as much as the entire group surveyed for all companies. Otherwise how can UA jump from being out of the overall Top 50 to ahead of WN in the airline rankings. Not to mention SQ jumping WN going from the overall list to the airline list.



Any opinion/comment posted is that of my own and not that of Southwest Airlines Co.
User currently offlineRyanairGuru From Australia, joined Oct 2006, 4732 posts, RR: 4
Reply 15, posted (2 years 1 month 3 weeks 2 days 12 hours ago) and read 8084 times:

Quoting tullamarine (Reply 11):
I thought QF was a joke being in the Top 10 until I saw AN in the Top 10 also. Now I realise the whole thing is a joke given AN when bust 11 years ago!!
Quoting LOWS (Reply 12):
Maybe he meant to put NH?

Sorry!



Worked Hard, Flew Right
User currently offlineBCEaglesCO757 From United States of America, joined Mar 2011, 241 posts, RR: 2
Reply 16, posted (2 years 1 month 3 weeks 2 days 12 hours ago) and read 8059 times:

Quoting ouboy79 (Reply 15):
Otherwise how can UA jump from being out of the overall Top 50 to ahead of WN in the airline rankings. Not to mention SQ jumping WN going from the overall list to the airline list.

As an employee of UA/CO I will begrudgingly admit I can see why people may have a beef with us being No. 1. I think we have the potential to win again without people raising their eyebrows in the future.

But are we really debating SQ being ranked ahead of WN on the airline list ? Thats not taking anything from WN but...c'mon now.


User currently offlineVC10er From United States of America, joined Feb 2007, 2793 posts, RR: 10
Reply 17, posted (2 years 1 month 3 weeks 2 days 3 hours ago) and read 7624 times:
Support Airliners.net - become a First Class Member!

From where they were to now! I am more than impressed. I just landed from Brussels at IAD yesterday. Seat 1A on a 3 class 777. It was an amazing F class experience. Bravo New UNITED!

And when you really wrap your head around the size of the route network it is mind-blowing. They just need to get their advertising up to speed.



The world is missing love, let's use our flights to spread it!
User currently offlinedanfearn77 From United Kingdom, joined Jul 2008, 1808 posts, RR: 9
Reply 18, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7590 times:

Quoting ElPistolero (Reply 14):
My thoughts exactly. QF I can understand, but AMR Is in really bad shape - how in the world can it be a top performer in any sesne of the word?

After my flight with them last month MAN-ORD-LAS-JFK-MAN i certainly wont be in a rush to fly them again and cannot see how they make this list at all. Ahead of QR, EY, EK et all, i dont think so.



Eagles may soar high, but weasels dont get sucked into jet engines!
User currently offlinemogandoCI From , joined Dec 1969, posts, RR:
Reply 19, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7590 times:

Quoting RyanairGuru (Reply 8):
1) UA
2) SQ
3) WN
4) DL
5) LH
6) AF-KL
7) CX
8) NZ
9) QF
10) IAG
11) US
12) AMR

The ranking *has* to be US-centric. I have no idea how CX is that low and jetBlue/Swiss/JAL couldn't make it to the Top 12.

And where did all the gulf carriers go ?


User currently offlineleftyboarder From Turkey, joined Apr 2008, 693 posts, RR: 1
Reply 20, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7567 times:

I too think that UA is somewhat more admirable from a distance. Although behind Asian carriers in terms of service, it is still a legacy with full service after all. Not in bankruptcy anymore, has a vast network, not so bad fleet (compared to AA and DL), just came through with a seamless merger, key member of the largest alliance, party to a profitable ATI across the Atlantic (and Pacific too?)... Little to worry when you have AA and AC in that continent to do the worrying.

And honestly, I do respect WN for how far it has come, but any airline not willing to leave home turf is not very admirable for me.. Just my two cents.

Quoting VC10er (Reply 18):
And when you really wrap your head around the size of the route network it is mind-blowing.

Ouch  


User currently offlinemogandoCI From , joined Dec 1969, posts, RR:
Reply 21, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7561 times:

Quoting VC10er (Reply 18):
And when you really wrap your head around the size of the route network it is mind-blowing.

They *only* have 370 global destinations ... and that's not counting "metal-neutrality". [sarcasm]


User currently offlineburnsie28 From United States of America, joined Aug 2004, 7504 posts, RR: 8
Reply 22, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7532 times:

Quoting mogandoCI (Reply 20):
The ranking *has* to be US-centric. I have no idea how CX is that low and jetBlue/Swiss/JAL couldn't make it to the Top 12.

And where did all the gulf carriers go ?

Y'all do realize that this really has nothing to do with onboard product etc? It's more about how the company is run and how the company reacts to situations, not necissarily who has the best FA's, seats, etc.



"Some People Just Know How To Fly"- Best slogan ever, RIP NW 1926-2009
User currently offlinePolot From United States of America, joined Jul 2011, 2049 posts, RR: 1
Reply 23, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7514 times:

Quoting mogandoCI (Reply 20):
The ranking *has* to be US-centric. I have no idea how CX is that low and jetBlue/Swiss/JAL couldn't make it to the Top 12.

And where did all the gulf carriers go ?

Remember this is a survey of the most admired airlines by the airline industry, which is not the same as having the best service. Yes, it probably is a little US-centric, but Swiss is owned by LH (who is on the list, and considering they lump AF-KL and IAG together might be included with that ranking), JAL has been losing money/bankrupt for some time and is still in the process of shrinking, while all the gulf carriers rely heavily on government support, either directly (i.e Qatar, Ethiad) or more indirectly (i.e Emirates). So it is not surprising that they are not on the list.


User currently offlinePI767 From , joined Dec 1969, posts, RR:
Reply 24, posted (2 years 1 month 3 weeks 2 days 2 hours ago) and read 7631 times:

Quoting VC10er (Reply 6):
From where they were to now! I am more than impressed. I just landed from Brussels at IAD. Seat 1A on a 3 class 777. It was an amazing F class experience! Bravo New UNITED!

and....

Quoting VC10er (Reply 18):
From where they were to now! I am more than impressed. I just landed from Brussels at IAD yesterday. Seat 1A on a 3 class 777. It was an amazing F class experience. Bravo New UNITED!

We get it... you had a good flight.


25 mogandoCI : I wouldn't exactly "admire" US, KL, or QF. US's CEO only wants his golden parachute to arrive in a merger, and doesn't really care about running the
26 blueflyer : Pfffttt, one look at the full Top 50 to know that this ranking is about as worldwide as the World Series is! Probably an attempt by Fortune to get not
27 Post contains links flyhossd : Forbes sees it differently: http://www.forbes.com/sites/raywang/...s-in-next-gen-customer-experience/
28 Post contains images ASA : HAHAHA - This is like calling the NY Giants the WORLD CHAMPION .... just another US-for-US poll [with all pun intended]
29 Post contains links Chicagoflight : MOST ADMIRED Top 50 rank: N.A. Rank in Airlines: 1 (Previous rank: 7) Overall score: 6.35 Ticker: UAL United Continental Holdings stats Nine key attri
30 United1 : If I'm reading things right on the overall list anyone from any industry could vote for their favorite/most admired company. I'm willing to bet that
31 planereality : Fortune = The National Enquirer of finance
32 Chicagoflight : I guess being a member of the Fortune 500 means nothing then. 8-|[Edited 2012-03-02 10:06:22]
33 chiawei : This just goes to show that US is so far removed from real world. I am going to be stuck for over 15 hours on UA 777 old business class that does not
34 RDH3E : Does nobody realize that they only included 12 carriers in the poll? That is why AMR is "up there at 12" they actually got LAST place out of 12. They
35 VC10er : Double posting by accident - sorry!
36 Chicagoflight : Uhm did you just ignore all the previous posts and the actual article itself that reveal this is a BUSINESS & COMMERCE award NOT a customer servi
37 Max Q : Er, what are they smoking ?
38 planereality : for evaluating investment opportunities... no, nothing at all
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