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How To Impress A FA, Dont Ask For Diet Coke!  
User currently offlineSandgroper From Australia, joined Mar 2008, 79 posts, RR: 0
Posted (2 years 6 months 1 week 5 days 9 hours ago) and read 24423 times:

Apparently a veteran Flight Attendant has revealed that FA's are put off by requests for Diet Coke as it is extra fizzy and "is the most annoying beverage to pour"

http://www.watoday.com.au/travel/tra...ight-attendant-20120312-1utzu.html


Sandgroper
72 replies: All unread, showing first 25:
 
User currently offlinenws2002 From United States of America, joined Feb 2008, 897 posts, RR: 0
Reply 1, posted (2 years 6 months 1 week 5 days 8 hours ago) and read 23977 times:

Well Diet Coke is extra fizzy, but as a FA it is not that much worse to pour. If I'm in a hurry I will start giving passengers the cans after I pour half the cup instead of waiting for the foam to die down.

User currently offlineCOEWR787 From United States of America, joined Mar 2005, 337 posts, RR: 3
Reply 2, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23875 times:

Quoting nws2002 (Reply 1):
Well Diet Coke is extra fizzy, but as a FA it is not that much worse to pour. If I'm in a hurry I will start giving passengers the cans after I pour half the cup instead of waiting for the foam to die down.

That's the reason I ask for Diet Coke.   That way I am more likely to get the whole can  


User currently offlineairportugal310 From Tokelau, joined Apr 2004, 3641 posts, RR: 2
Reply 3, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23848 times:

I like the picture of a FA pouring champagne to a client in a Gulfstream...because you know, thats wicked annoying and such  


I sell airplanes and airplane accessories
User currently offlinerdh3e From United States of America, joined Mar 2011, 1676 posts, RR: 3
Reply 4, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23759 times:

I like how she's a "veteran" flight attendant at 17 years. We should find the stories that those with 50 years could tell!

User currently offlineHiFlyerAS From United States of America, joined Jul 2011, 960 posts, RR: 2
Reply 5, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23753 times:

If she was a 'veteran' FA she'd know that you pour the liquid first and THEN add the ice. Duh.

User currently offlineYOWza From Canada, joined Jul 2005, 4891 posts, RR: 15
Reply 6, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23671 times:

If you Google "Heather Poole" the vast majority of things you'll find are (self-)plugs to posts on Gadling and to her recently released book. Nothing to see here people. Move on.

YOWza



12A whenever possible.
User currently offlinesq_ek_freak From United Kingdom, joined Dec 2000, 1633 posts, RR: 20
Reply 7, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23628 times:

Well personally speaking for me I don't care whether its a diet coke or what once we are in the air, but don't snap your fingers and tell me you want two whiskeys neat as we are trying to complete boarding on time at 4am and settle 350 coach passengers down to push back on time! Happens quite frequently at my airline  


Keep Discovering
User currently offlinetp1040 From United States of America, joined Apr 2011, 208 posts, RR: 0
Reply 8, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23622 times:

Had to laugh at the photo that accompanies the story. If you are on a private jet, the attendant had better be impressing you.

User currently offlineB2443 From United States of America, joined Jul 2004, 703 posts, RR: 0
Reply 9, posted (2 years 6 months 1 week 5 days 7 hours ago) and read 23603 times:

Quoting COEWR787 (Reply 2):
That way I am more likely to get the whole can

Is there some kind of policy not to hand out the whole can?


User currently offlineRP TPA From United States of America, joined Oct 1999, 852 posts, RR: 0
Reply 10, posted (2 years 6 months 1 week 5 days 5 hours ago) and read 23020 times:

Can you say "burned out flight attendant", boys and girls?

User currently offlineEWRCabincrew From United States of America, joined May 2006, 5523 posts, RR: 56
Reply 11, posted (2 years 6 months 1 week 5 days 5 hours ago) and read 22990 times:

If you want the can, ask, you get the can.. It's that simple. As for pouring Diet Coke, so it foams more. BFD. Pour it and move on. You want to impress me, say please, thank you and you're welcome. Take your ear phones out when we are talking. Basic courtesies impress me.


You can't cure stupid
User currently onlinenwa757boy From United States of America, joined Aug 2005, 676 posts, RR: 4
Reply 12, posted (2 years 6 months 1 week 5 days 5 hours ago) and read 22955 times:

Coke Zero beats Diet Coke hands down in the fizz/flow factor.

User currently onlineKaiGywer From United States of America, joined Oct 2003, 12251 posts, RR: 35
Reply 13, posted (2 years 6 months 1 week 5 days 5 hours ago) and read 22809 times:
AIRLINERS.NET CREW
FORUM MODERATOR

Quoting nwa757boy (Reply 12):
Coke Zero beats Diet Coke hands down in the fizz/flow factor.

It seems to me that ANY diet soda is way more fizzy than it's sugary siblings. Both in the ground and in the air. Makes it a pain to pour  



911, where is your emergency?
User currently offlineMLD9S From , joined Dec 1969, posts, RR:
Reply 14, posted (2 years 6 months 1 week 5 days 5 hours ago) and read 22681 times:

Quoting EWRCabincrew (Reply 11):
You want to impress me, say please, thank you and you're welcome. Take your ear phones out when we are talking. Basic courtesies impress me.

        

Besides, I think Heather Poole flies for American. Do American flight attendants even pour drinks in coach? (I am not being sarcastic - Every AA flight I have ever been on, I've just been handed a can of soda and a glass of ice when in coach.)


User currently offlineflyfree727 From United States of America, joined Jul 2007, 660 posts, RR: 0
Reply 15, posted (2 years 6 months 1 week 5 days 4 hours ago) and read 21481 times:

Quoting MLD9S (Reply 14):
Do American flight attendants even pour drinks in coach? (I am not being sarcastic - Every AA flight I have ever been on, I've just been handed a can of soda and a glass of ice when in coach.)

Its AA policy to provide a full can of soda and a cup of ice during the first bev service. Policy is second service to offer a cup of soda unless full can requested by passenger. I personally ask on the second service if they would like the full can, and most only request a cup.

And, Diet Coke is the most popular request we receive for soda.

AA ORD

[Edited 2012-03-13 11:28:31]

User currently offlinelax777lr From United States of America, joined Apr 2010, 80 posts, RR: 0
Reply 16, posted (2 years 6 months 1 week 5 days 4 hours ago) and read 21316 times:

Oh yeah, I think we all seek how to impress flight attendants more with very flight... If you weren't brought up with basic interpersonal skills and common courtesy from your mom long ago, I doubt this article will influence your behavior... Good book plug though...  

User currently offlineandz From South Africa, joined Feb 2004, 8453 posts, RR: 10
Reply 17, posted (2 years 6 months 1 week 5 days 3 hours ago) and read 20637 times:
Support Airliners.net - become a First Class Member!

We must live in the dark ages here, they give you the whole can and the glass with ice. Pour your own.


After Monday and Tuesday even the calendar says WTF...
User currently offlinevulindlela744 From United States of America, joined Jan 2000, 521 posts, RR: 0
Reply 18, posted (2 years 6 months 1 week 5 days 3 hours ago) and read 20547 times:

I've been a flight attendant for 7 years and could care less what a pax asks me for. They are the reason I'm there. As long as they are polite I'm fine with it. Unfortunately, simple manners seem to have gone by the wayside these days. It's really bad.

User currently offlineCOEWR787 From United States of America, joined Mar 2005, 337 posts, RR: 3
Reply 19, posted (2 years 6 months 1 week 5 days 3 hours ago) and read 20546 times:

Quoting B2443 (Reply 9):
Is there some kind of policy not to hand out the whole can?

Yikes! People took my comment seriously! I did put in a smiley!

Actually I don't think it is particularly important to impress FAs specifically either. But I do extend common courtesies to them that I would to anyone else, like saying please and taking off head phones and such. It is just the right thing to do.


User currently offlineshufflemoomin From Denmark, joined Jun 2010, 480 posts, RR: 2
Reply 20, posted (2 years 6 months 1 week 5 days 3 hours ago) and read 20091 times:

They're flying in a pressurized metal tube at 30,000 feet and 500 mph where the slightest mistake or mechanical failure can result in fiery death. The fact that "diet coke is too fizzy" shows that they're somewhat taking it all for granted.  

User currently offlineditzyboy From Australia, joined Feb 2008, 718 posts, RR: 1
Reply 21, posted (2 years 6 months 1 week 5 days 2 hours ago) and read 19006 times:

Adding a slice of lemon before pouring the lemon prevents the fizz problem.

These days, my airline serves Diet Coke only in first class and the amount of it available is minuscule. It cannot be ordered upline. I love my Diet Coke and have switched to green tea with jasmine as my preferred drink at work after Coke Zero was forced upon me.


User currently offlineViscount724 From Switzerland, joined Oct 2006, 25346 posts, RR: 22
Reply 22, posted (2 years 6 months 1 week 5 days 2 hours ago) and read 18561 times:

Quoting B2443 (Reply 9):
Quoting COEWR787 (Reply 2):
That way I am more likely to get the whole can

Is there some kind of policy not to hand out the whole can?

In Europe it's more common for soft drinks (and water) to be poured from large plastic bottles. Cans only seen for beer and (very small cans) for juice.


User currently offlinen92r03 From United States of America, joined Jan 2010, 344 posts, RR: 0
Reply 23, posted (2 years 6 months 1 week 5 days 2 hours ago) and read 18431 times:

Quoting EWRCabincrew (Reply 11):
say please, thank you and you're welcome. Take your ear phones out when we are talking.

The basics that we learned as children, but as society as a whole has gone downhill, so have the basic manners. They say you can get a lot more with sugar than vinegar...just being polite will get one a long way.


User currently offlineFWAERJ From United States of America, joined Jun 2006, 3754 posts, RR: 2
Reply 24, posted (2 years 6 months 1 week 5 days 1 hour ago) and read 18305 times:

Quoting ditzyboy (Reply 21):
These days, my airline serves Diet Coke only in first class and the amount of it available is minuscule. It cannot be ordered upline. I love my Diet Coke and have switched to green tea with jasmine as my preferred drink at work after Coke Zero was forced upon me.

Which airline is this? The official line from Coca-Cola is that Coke Zero is NOT a replacement for Diet Coke. Instead, Coke Zero is its own beverage with its own flavor profile.

Here in the US, you always see the two served side-by-side no matter what the situation.



"Did he really need the triple bypass? Or was it the miles?"
25 ikramerica : While I'm always polite to the F/As, I don't want to be sometimes when the F/As are holding an ongoing, gossipy conversation with each other while th
26 Post contains images IAHFLYR : You are so correct, and I hope I said thank you enough when we were lucky enough to be on your flight from MXP!!!! If people would simply get the vod
27 ditzyboy : Qantas. There was once five Diet Cokes in every splits drawer. Three out of the five were made Coke Zero, then the company makes a statement that Cok
28 zippyjet : Smart move, Diet soda no matter what the brand is vial! Diet 7 Up and Diet Sprite are OK. The higher carbination to cut the bitter taste sensation. A
29 Post contains images windshear : I have an idea! I will order a coke ZERO and ask her/him NOT to pour it! That oughta do it! Boaz.
30 1stfl94 : Wouldn't this whole issue be solved by simply handing the passenger a can and a glass. I'm paying to get from A to B and possibly some refreshments I
31 bobloblaw : FA One: Which one is the Coke and which one is the Sprite? FA Two: I dont know. I wasnt there when they were poured.
32 BCEaglesCO757 : I hope none of the diabetic passengers go into a coma trying to impress the crew............
33 manny : Why would one want to impress FA's anyways ? Specially on US flights. Be polite and civilized. If they do not respond to your requests, be firm. But n
34 DocLightning : Agreed. I am on the flight to get somewhere. I am a paying customer. I do not expect to be treated like royalty. I will be polite and respectful and
35 RyanairGuru : I agree. Other than please and thank you and not shouting when **** hits the fan I can't really think of anything else to do. After all, your interac
36 ikramerica : I don't know, maybe being crammed into a 17" by 28" square area, fighting simply for room to put your elbow and not getting whacked in the knee by a
37 infinit : Simple solution. Give them the can you terribly cost-cutting airlines out there!
38 Mcoov : Why anyone would ask for a Diet soda is beyond me.
39 airman99o : I don't like pouring it. I worked at McDonalds for 4 + years. worst drink in the world to pour. same in the air. fizzes like mad. But I say let them h
40 Post contains images allrite : I seem to recall that we were given a snack pack containing a packet of Menthos on one Qantas SIN-LHR flight. Maybe I should have ordered a Coke and
41 EWRCabincrew : A lost art these days and sadly from us (FAs) as well. I am just grateful that it still exists. I, for one, treat others as I would like to be treate
42 geezer : Very good answer from a very smart FA ! (you're in the "right business", but I'm not so sure about the other FA) I agree with your post, except this p
43 infinit : Sorry a little off topic here but I have to agree. I use to sip away at Coke Light and Diet Coke like there was no tomorrow until I read about how da
44 Post contains links gipsy : Yep, I also stopped drinking and eating stuff with artificial sweeteners. They even have to be combined to level out the unwanted properties of them s
45 geezer : I have no knowledge how the airlines handle that "matter"; does any one here care to guess how many festivals of one kind or another, there are each a
46 rwy04lga : Well, if that's true, after 27 years of drinking Diet Coke almost exclusively, my death must be imminent. Coke Light = YUCK, Diet Coke = YUMMY. But,
47 geezer : rwy04lga......... I sincerely hope you live to be 110 ! And I fully realized m any people would weigh in, claiming many years of drfinking diet coke,
48 SmittyOne : I find the whole "beverage cart" process to be kind of amusing. Not that I have any better idea in mind, but there's just something Pavlovian about it
49 SW733 : Sorry, but I hardly think of ordering my drink simply to make someone I'll never meet again happy. I don't do anything to make my flight attendants an
50 EWRandMDW : I wish airlines would serve Pepsi! Coke and Diet Coke leave a funny, sour aftertaste in my mouth.
51 nws2002 : I've always wondered why we have to bust our butts to get a service done on IAH-AUS. Do passengers really need a tiny cup of Coke on that short of a
52 SW733 : AA serves both. I, too, am a Pepsi/Diet Pepsi fan so I can always get it on AA.
53 ikramerica : Nope. Just hand out a tiny bottle of water on boarding. I was on an LH flight VCE-MUC and they felt they had to serve drinks, but handed out cookies
54 FWAERJ : F9 is also a Pepsi carrier as well.
55 SouthernDC9 : So to impress an F/A do I need to just order something other than a Diet Coke - will it be implied that I am in fact not ordering a Diet Coke at that
56 jetjeanes : If you know Heather She was kidding in a way, its not that big of a deal but she was pointing out the fact that basically diet coke takes longer when
57 Post contains images rscaife1682 : Maybe if airlines had not stopped giving you can when you got a drink this would not be an issue
58 SouthernDC9 : Like a beer, yes? You know you're at least somewhat of a drunk when you just automatically pour drinks this way, even milk or water...
59 VC10er : Coke Zero is marketed to men.
60 RyanairGuru : Given that BA and QF manage full bar and snack services on short routes like LHR-MAN and SYD-CBR including alcohol, I see no reason why other airline
61 Post contains images NASBWI : B6 still hasn't . In all honesty, if you want to impress an FA, let them know that you enjoyed their service. I, as well as many of my colleagues, wo
62 ikramerica : But why is it necessary? That's the question.
63 Post contains images m11stephen : What is even the point of equipping planes like the E120, Saab 340, CRJ-200, E145, etc. with galleys...? If it is so important to a passenger to have
64 infinit : Interesting. I didn't know that. Here in Singapore, Diet Coke disappeared from store shelves 10 years ago. they brought in Coke Light to replace it a
65 BMI727 : Isn't Coke Light just the name used for Diet Coke in foreign markets? Coke Zero is supposed to be for men, and they do taste slightly different. Not
66 Post contains links infinit : I don't think so. I remember both tasting different. In Singapore, there was Diet Coke in the 90s. It didn't sell well and Coke Light was introducted
67 KaiGywer : IIRC, Diet Coke/Cola Light has its own recipe (similar to New Coke). Coke Zero uses the regular Coke recipe, but replaces sugar with sweetener.
68 abrown532 : Coke Light DOES taste slightly different than Diet Coke, especially at fast food restaurants where the syrup is mixed with fizzy water. Now back to to
69 BMI727 : I want to say that the exact formula varies by market, so that is likely the case, but I don't think that there are markets where Diet Coke and Coke
70 Post contains images SYfan100 : I myself am a Pepsi fan! However that is rare to find on airlines these days in which I always get Diet Coke because I can't stand regular Coke. Only
71 type-rated : It helps the customers take their mind off the flight and it gives them something to do to pass the time. At least that's what inflight meals were or
72 DocLightning : I've found it does taste a bit more like the Real McCoy. It probably also depends on which artificial sweeteners are legal in a given country.
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