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Unruly Flight Attendant On Air China Flight  
User currently offlineGonzalo From Chile, joined Aug 2005, 1992 posts, RR: 2
Posted (2 years 8 months 2 weeks 1 day 5 hours ago) and read 12197 times:

I laugh after reading the title, I'm very used to see the usual "unruly passenger" title in the aviation sites or the press, but this is not the same    

The word "unruly" seems a bit exaggerate too, blocking the aisle with a cart and sending text messages could sound less serious than a fight on board, but certainly it was a very strange and unprofessional situation, the things could end very bad in an emergency scenario.... I guess the stress win the battle in this case and this poor FA simply broke down...?

http://www.avherald.com/h?article=44c8759b&opt=0


G.


80 Knots...V1...Rotate...Gear Up...DC-3 / EMB-110 / Fairchild-227 / Ab318-19-20 / B732 / B763
11 replies: All unread, jump to last
 
User currently offlinePHX787 From Japan, joined Mar 2012, 7859 posts, RR: 19
Reply 1, posted (2 years 8 months 2 weeks 1 day 5 hours ago) and read 12139 times:

Quote:
passengers observed a flight attendant blocking the aisle with a service cart and using her mobile phone to send text messages.


Sounds like she couldn't wait to get fired, eh?  
Quoting Gonzalo (Thread starter):
I'm very used to see the usual "unruly passenger" title in the aviation sites or the press, but this is not the same

that's what surprised me, as well. But then again, we all remember that Jet Blue flight at JFK not too long ago~



我思うゆえに我あり。(Jap. 'I think, therefore I am.')
User currently offlineEK413 From Australia, joined Nov 2003, 4987 posts, RR: 4
Reply 2, posted (2 years 8 months 2 weeks 1 day 5 hours ago) and read 12013 times:

Sending text messages while in flight I highly doubt it... So how many passengers witnessed the "text message"...?

EK413



Good evening, ladies and gentlemen. We are tonight’s entertainment!
User currently offlinezippyjet From United States of America, joined Sep 2001, 5501 posts, RR: 13
Reply 3, posted (2 years 8 months 2 weeks 1 day 3 hours ago) and read 11672 times:

Quoting EK413 (Reply 2):

Sending text messages while in flight I highly doubt it... So how many passengers witnessed the "text message"...?

EK413

I'll play devil's advocate. Lets just say one or 2 passengers saw said flight attendant doing something that wasn't 100% kosher. That passenger tells another and another and before you know it becomes viral on you tube, Facebook etc.
Then you get several other passengers maybe a lawyer or 2 and a light bulb goes off in their head, "hey, let's see what kind of boodle we can get from the airline...free upgrades, free meals, maybe even free flights. The airline facing a PR s**t storm aquiesces and gives said passengers everything from soup to nuts and there you have it.
Of course it could be true that the flight attendant did block the asile and text and did other naughty stuff. It will all come out in the wash.



I'm Zippyjet & I approve of this message!
User currently offlineViscount630 From United Kingdom, joined Mar 2005, 239 posts, RR: 0
Reply 4, posted (2 years 8 months 2 weeks 22 hours ago) and read 11179 times:
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Quoting zippyjet (Reply 3):
I'll play devil's advocate. Lets just say one or 2 passengers saw said flight attendant doing something that wasn't 100% kosher. That passenger tells another and another and before you know it becomes viral on you tube, Facebook etc.

"Chinese Whispers"??     



RIP Dan-Air. Where the Secret was SERVICE.
User currently offlineCoal From United States of America, joined Aug 2006, 2113 posts, RR: 10
Reply 5, posted (2 years 8 months 2 weeks 14 hours ago) and read 7688 times:

Quoting zippyjet (Reply 3):
"hey, let's see what kind of boodle we can get from the airline...free upgrades, free meals, maybe even free flights. The airline facing a PR s**t storm aquiesces and gives said passengers everything from soup to nuts and there you have it.

Ha! Not in China. Do you think CA would give a s**t?

Quoting EK413 (Reply 2):

Sending text messages while in flight I highly doubt it... So how many passengers witnessed the "text message"...?

I've seen pax trying to send text messages while in flight in China sooo many times. Tell me something new.

Cheers
Coal



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User currently offline1stfl94 From United Kingdom, joined May 2006, 1455 posts, RR: 0
Reply 6, posted (2 years 8 months 2 weeks 14 hours ago) and read 7581 times:

Quoting Gonzalo (Thread starter):
The word "unruly" seems a bit exaggerate too, blocking the aisle with a cart and sending text messages could sound less serious than a fight on board, but certainly it was a very strange and unprofessional situation, the things could end very bad in an emergency scenario.... I guess the stress win the battle in this case and this poor FA simply broke down...?

Doesn't mention if she was trying to do the two things at the same time! If crew are on breaks though, I could understand them using phones in flight mode but you'd think an FA would know if you couldn't send texts


User currently offlineloalq From Switzerland, joined Jan 2007, 230 posts, RR: 3
Reply 7, posted (2 years 8 months 2 weeks 13 hours ago) and read 7260 times:

She was texting her colleagues in the back of the plane.
"Cart broken, stuck in the middle of the aisle, need help!"



"...this is your captain speaking. We have a small problem. All four engines have stopped."
User currently offlineinfinit From Singapore, joined Jul 2008, 598 posts, RR: 1
Reply 8, posted (2 years 8 months 2 weeks 12 hours ago) and read 6686 times:

Definitely unprofessional but unruly might not describe the situation best if she was indeed texting. Definitely not something I'll ever imagine seeing on SQ or MI.

But I'm hesitant to comment with a strong conviction here unless someone has a video showing exactly what the FA was doing.


User currently offlineditzyboy From Australia, joined Feb 2008, 722 posts, RR: 1
Reply 9, posted (2 years 8 months 2 weeks 2 hours ago) and read 3609 times:

Could she have been completing in flights sales procedures on the sales device, using the duty free cart (or any cart) as a desk? Wouldn't be the first or last time a flight attendant would do so. It also wouldn't be the first or last time passengers have completely mis-understood what is going on around them.

User currently offline1stfl94 From United Kingdom, joined May 2006, 1455 posts, RR: 0
Reply 10, posted (2 years 8 months 1 week 6 days 17 hours ago) and read 3287 times:

The fact that the article says that she was grounded was suggest otherwise. In my experience the device for sales is pretty similar to a chip and pin machine and doesn't look a phone. If this was the case, I'm sure the airline would have simply stated it was routine, as they have done the opposite it looks she was doing something out of the ordinary.

User currently offlineditzyboy From Australia, joined Feb 2008, 722 posts, RR: 1
Reply 11, posted (2 years 8 months 1 week 6 days 17 hours ago) and read 3262 times:

Quoting 1stfl94 (Reply 10):
If this was the case, I'm sure the airline would have simply stated it was routine, as they have done the opposite it looks she was doing something out of the ordinary.

While what you say may be true, we are talking about passengers here. They frequently mistake coat cupboards for toilets and attempt to open toilet doors by pulling ash trays.

Seriously though. I would have thought that mobile phones would not be useable (no signal) in the period before carts are secured for landing. It would be extremely random for a flight attendant to get a cart out and move it to block the aisle after preparing the cabin and galleys for landing (unless completely duty free / customs paperwork). If she was determined to use her phone during that phase of flight, would she have not done so out of view within the galley or a toilet?

[Edited 2012-03-18 05:08:31]

[Edited 2012-03-18 05:09:26]

[Edited 2012-03-18 05:09:45]

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