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Rumor - All DL FAs To Be Issued IPads  
User currently offlinemax999 From United States of America, joined Dec 2005, 1039 posts, RR: 0
Posted (2 years 3 months 2 weeks 3 days 18 hours ago) and read 16079 times:

Take this with a grain of salt, but a DL F/A friend of mine told me that the airline is planning to issue iPads (or another kind of tablet?) to all F/As to replace their paper manuals.

He says this will be a massive cost and labor savings involved with this move. There will be no more need to print, distribute, and organize the hundreds of thousands of pages of paper each time there's an update...everything will be electronic. He says there will be fuel savings on every flight as those flight attendant manuals are heavy and carried by all crew members.

Can anyone shed some light on this rumor?


All the things I really like to do are either immoral, illegal, or fattening.
107 replies: All unread, showing first 25:
 
User currently offlinecatiii From United States of America, joined Mar 2008, 3029 posts, RR: 4
Reply 1, posted (2 years 3 months 2 weeks 3 days 18 hours ago) and read 16089 times:

Quoting max999 (Thread starter):
Take this with a grain of salt, but a DL F/A friend of mine told me that the airline is planning to issue iPads (or another kind of tablet?) to all F/As to replace their paper manuals.

Oh good. Another nail in the coffin of the stupid no electronics before 10000 feet rule  


User currently offlineMir From United States of America, joined Jan 2004, 21571 posts, RR: 55
Reply 2, posted (2 years 3 months 2 weeks 3 days 18 hours ago) and read 15893 times:

Quoting catiii (Reply 1):
Oh good. Another nail in the coffin of the stupid no electronics before 10,000 feet rule

Unlike pilots, I don't think FAs really need to be referencing any manuals or charts below 10k. So that doesn't really enter into it. And since there probably won't have to be FAA approval, costs can be kept down.

And, of course, it'll be a great benefit to the FAs. So this would seem to make nothing but sense.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlinecatiii From United States of America, joined Mar 2008, 3029 posts, RR: 4
Reply 3, posted (2 years 3 months 2 weeks 3 days 18 hours ago) and read 15842 times:

Quoting Mir (Reply 2):
Unlike pilots, I don't think FAs really need to be referencing any manuals or charts below 10k. So that doesn't really enter into it.

Sure they do, they do it all the time when making the PA's for the safety briefings on taxi out or PA's on climbout. I've seen them sitting on the jumpseat reading out of the manual while making them. In fact, I would imagine that would be the majority of the time they're looking at the manuals.


User currently offlinepeanuts From Netherlands, joined Dec 2009, 1438 posts, RR: 4
Reply 4, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15751 times:

I can already visualize this. Forget service... let's call "turbulence" and play Angry Birds or Words With Friends...   


Question Conventional Wisdom. While not all commonly held beliefs are wrong…all should be questioned.
User currently offlineusflyguy From United States of America, joined Jan 2012, 930 posts, RR: 0
Reply 5, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15684 times:

Quoting Mir (Reply 2):
And since there probably won't have to be FAA approval, costs can be kept down.

I would venture to guess that the FAA does have to approve the move.

Quoting catiii (Reply 3):

Sure they do, they do it all the time when making the PA's for the safety briefings on taxi out or PA's on climbout. I've seen them sitting on the jumpseat reading out of the manual while making them. In fact, I would imagine that would be the majority of the time they're looking at the manuals.

Depends on the airline, WN FA's aren't allowed to read any of the regular inflight announcements, including the pre-flight safety briefing.



My post is my ideas and my opinions only, I do not represent the ideas or opinions of anyone else or company.
User currently offlineMir From United States of America, joined Jan 2004, 21571 posts, RR: 55
Reply 6, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15655 times:

Quoting catiii (Reply 3):
Sure they do, they do it all the time when making the PA's for the safety briefings on taxi out or PA's on climbout. I've seen them sitting on the jumpseat reading out of the manual while making them.

I've always seen them just doing it from memory (obviously, that would be only after enough repitition, but I'd imagine it can't take too long to cement it in one's mind).. But if they need a paper reference, there are plenty of ways to do that that are more cost-effective than paper manuals for every FA. One ship's manual, for instance, or just a laminated card that has all the briefing text on it.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineTZFALAX From United States of America, joined Feb 2004, 80 posts, RR: 1
Reply 7, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15628 times:

Quoting catiii (Reply 3):
Sure they do, they do it all the time when making the PA's for the safety briefings on taxi out or PA's on climbout. I've seen them sitting on the jumpseat reading out of the manual while making them. In fact, I would imagine that would be the majority of the time they're looking at the manuals.

I agree that many use the manuals for pre-flight and in-flight announcements but I never understood why. After just a few short weeks on the job, its easy to remember the needed verbage. While I haven't been an FA for about 6 years, I did do it for quite a few years and can concur that the manuals are bulky, heavy, and inconvenient to carry around and I can honestly say that in 10 years of flying, I may have pulled my manual out in-flight maybe half a dozen times. As far as the issue with the 10,000' issue, would there be a need for these devices to be in transmit mode? Most updates would likely be done outside of the aircraft...most likely in crew rooms or even at home on off time. Just my thoughts.


User currently offlinepeanuts From Netherlands, joined Dec 2009, 1438 posts, RR: 4
Reply 8, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15636 times:

Quoting usflyguy (Reply 5):
Depends on the airline

Personally...I find the reading-it-off part kind of annoying and embarrassing for DL. Some of them can't even read one complete sentence without stumbling. F/A's tout their professionalism as being mostly there for safety, not serving drinks. That's all great and all but if your main profession is safety and you can't memorize a script and deliver it professionally, than you are just a server to me...

For all the other professional F/A's, my hat off to you.

[Edited 2012-05-15 10:54:28]


Question Conventional Wisdom. While not all commonly held beliefs are wrong…all should be questioned.
User currently offlinebaexecutive From United Kingdom, joined Jul 2005, 740 posts, RR: 0
Reply 9, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15359 times:

I really see no need for every Cabin Crew/FA to have an iPad, realistically how often are manuals looked at?

At British Airways all our on board managers already have iPads, primarily for customer service reasons however the rest of the crew can access them. Should an on board incident occur the passenger can also use the iPad. Why incur additional cost supplying (not to mention the cost of using the iPad worldwide) to every crew member when they could have access to one or two if needed?

Quoting peanuts (Reply 8):

The reason there is a book to read from is for consistency, if crew were given carte blanche to perform PAs then we would end up with an unprofessional mix mash of information with no structure. Once crew have been with a company long enough we remember the standard PAs however it is unfair to expect everyone to memorise word for word the necessary information that must be relayed.

I hope this goes some way in helping you understand why PA books are needed.

P.S. these books are very light and usually consist of 15/20 pages.


User currently offlinemax999 From United States of America, joined Dec 2005, 1039 posts, RR: 0
Reply 10, posted (2 years 3 months 2 weeks 3 days 17 hours ago) and read 15342 times:

Quoting baexecutive (Reply 9):
I really see no need for every Cabin Crew/FA to have an iPad, realistically how often are manuals looked at?

I don't know how it is like in the UK, but I believe that all FAs are required to carry the manuals per FAA requirements.

Quoting max999 (Reply 10):
P.S. these books are very light and usually consist of 15/20 pages.

Again, I don't know if it's different requirements in the UK, but my friend tells me their manuals are huge binders with hundreds of pages. The pages in the manual must be kept up to date or else it's considered out of compliance by the FAA.

[Edited 2012-05-15 11:57:51]


All the things I really like to do are either immoral, illegal, or fattening.
User currently offlineDrmlnr1 From United States of America, joined Jun 2011, 85 posts, RR: 0
Reply 11, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 14508 times:

DL can actually afford to do this. First the 739ER's, then the refinery in PA, now tablets for ALL crew? What next: an A380?  


Flying is relaxing!
User currently offlinexdlx From United States of America, joined Aug 2008, 638 posts, RR: 1
Reply 12, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 14204 times:

Quoting Drmlnr1 (Reply 11):

They really only need Kindles for the redbooks.


User currently offlinefpetrutiu From United States of America, joined Aug 2007, 883 posts, RR: 0
Reply 13, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 14203 times:

Quoting Drmlnr1 (Reply 11):
DL can actually afford to do this. First the 739ER's, then the refinery in PA, now tablets for ALL crew? What next: an A380?

They are in better shape than many give them credit for. While I doubt you'll ever see a whale in DL colors, I do see some more 737's being ordered.


User currently offlinetype-rated From United States of America, joined Sep 1999, 4992 posts, RR: 19
Reply 14, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 14031 times:

Remember that show back in 2006 or so about the Frontier airlines f/a training program? The name escapes me now.
Anyway, they covered the pre take off briefing in one of the first days of class. The students were given a few days to memorize it. If they couldn't repeat it properly when tested on it, they were sent home.



Fly North Central Airlines..The route of the Northliners!
User currently offlinepqdtw From Netherlands, joined Aug 2008, 154 posts, RR: 0
Reply 15, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 13841 times:

Quoting peanuts (Reply 8):

Wow...
I usually agree with your posts but now I've lost all respect for you. What a rude, demeaning thing to say. Any other generalizations you'd like to insult Delta flight attendants on?

And, nowhere does Delta or has Delta ever touted safety over service. It's not in any of our company materials, manuals, announcements, literature, advertisements, etc.

Where on earth did you get that from?


User currently offlineDarkSnowyNight From United States of America, joined Jan 2012, 1356 posts, RR: 3
Reply 16, posted (2 years 3 months 2 weeks 3 days 15 hours ago) and read 13792 times:

Quoting usflyguy (Reply 5):

Depends on the airline, WN FA's aren't allowed to read any of the regular inflight announcements, including the pre-flight safety briefing.

I spent three years doing that for a living. If you still need to read an announcement (that you were supposed to have memorized before graduation) from a manual, there are serious career problems in your future.

Quoting Mir (Reply 6):
But if they need a paper reference, there are plenty of ways to do that that are more cost-effective than paper manuals for every FA. One ship's manual, for instance, or just a laminated card that has all the briefing text on it.

-Mir

That was always my take as well. A one-ship's copy would contain the pertinent updates, be ac specific, and reduce the baggage creep that FAs insist on these days.

Quoting baexecutive (Reply 9):

At British Airways all our on board managers already have iPads, primarily for customer service reasons however the rest of the crew can access them.

This actually makes sense for things like special needs pax or for ease of documenting inflight events, etc...

Quoting max999 (Reply 10):

I don't know how it is like in the UK, but I believe that all FAs are required to carry the manuals per FAA requirements.

Yes, they are. Ridiculous and completely unnecessary, but true.



Posting without Knowledge is simply Tolerated Vandalism... We are the Vandals.
User currently offlinepeanuts From Netherlands, joined Dec 2009, 1438 posts, RR: 4
Reply 17, posted (2 years 3 months 2 weeks 3 days 14 hours ago) and read 13258 times:

Quoting pqdtw (Reply 15):
Any other generalizations you'd like to insult Delta flight attendants on?

That's just the thing...if you re-read, it was NOT a generalization. I was pointing out the ones that feel the need to read a script without being able to finish a sentence coherently.

I was also complementing the ones that KNOW the script by heart (and to me personally I perceive as more professional/dedicated) and that included folks from DL. That's all. No reason to "be" so offended I would say.

I find it rude that you consider being a server demeaning somehow...it's not by any means.

[Edited 2012-05-15 14:37:58]


Question Conventional Wisdom. While not all commonly held beliefs are wrong…all should be questioned.
User currently offlinegizmonc From United States of America, joined Mar 2011, 309 posts, RR: 0
Reply 18, posted (2 years 3 months 2 weeks 3 days 14 hours ago) and read 13238 times:

I think many of you are missing what an INFLGIHT SAFETY MANUAL IS. Each FA is required to keep an UP TO DATE. Manual for safety. It explains the procedures each particular airline uses for safety issues. Fire Extinguishers, ditiching procedures. Which child safety seats are allowed. Where the particular oxygen mask are located on various aircraft. Where a parent can sit with a child seat. The list goes on and on. It is not the Safety announcements. Revisions are added when items change. The first thing a FAA CABIN Safety Inspector does is ask for each FA Manual. It has to be up to date with all revisions. The inspector also will usually ask if the FA has a working flashlight. They know the manual for the particular airlilne they are checking and know the procedures for that airline. You better be upto date with your revisions because he/she knows what those are also. I can see why DL might want to do this via an IPAD. First there are no printing involved. It is the FA responsibility to keep the updates does via the company website. I would have killed for an ipad when I flew for TWA. Inflight manuals are usually 6x8 and TWO INCHES thick. It takes up valuable space in your crew kit. I used mine quite often when there was an emergency , especially inflight vicitms with medical issues, IE Heart attack ETC.

User currently offlineDAL763ER From United States of America, joined Oct 2008, 524 posts, RR: 0
Reply 19, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12782 times:
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Quoting baexecutive (Reply 9):
Why incur additional cost supplying (not to mention the cost of using the iPad worldwide)

What cost of using the iPad worldwide? Does it cost more to use it in Europe than to use it in the US? I don't get it.



Where aviation is not the side show, it's the main show!!!
User currently offlineconnies4ever From Canada, joined Feb 2006, 4066 posts, RR: 13
Reply 20, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12580 times:

Quoting max999 (Thread starter):
Take this with a grain of salt, but a DL F/A friend of mine told me that the airline is planning to issue iPads (or another kind of tablet?) to all F/As to replace their paper manuals.

Which means DL FAs are now in the same position as WS pax !! WS have started the process of ripping out LiveTV from their 737 fleet and replacing it with (for rent) iPads -- rumoured to be $10-12 per flight.

Epic fail, especially when compared to AC's Thales system.



Nostalgia isn't what it used to be.
User currently offlinebaexecutive From United Kingdom, joined Jul 2005, 740 posts, RR: 0
Reply 21, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12407 times:

Quoting max999 (Reply 10):

Sorry I should have specified that our PA books are 15/20 pages. Our manuals are a lot bigger but aren't hugely inconvenient to carry (as with the FAA it is a CAA regulatory requirement also to carry them in updated form).

Quoting DarkSnowyNight (Reply 16):

Yes this is exactly the sort of thing they were brought in for. We are able to track a customers journey (as well as previous journeys) detailing any problems, delays or issues they may have had. We are also able to personally welcome customers who are travelling in a premium cabin for the first time to show them the features/benefits of the seat etc.

Should a customer have a comment or complaint they can use the iPad to write to our customer service department, the minute we land the form is automatically sent...no need for paperwork.

The iPad has an entire BA library from uniform standards, service standards, service routines up to employment guides which is a priceless resource for an on board manager to have at their fingertips.

Quoting DAL763ER (Reply 19):

Our iPads use 3G to upload/download data, this is what I was referring to.


User currently offlinecatiii From United States of America, joined Mar 2008, 3029 posts, RR: 4
Reply 22, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12243 times:

Are there any requirements by the FAA to read it versus memorizing it from rote?

Quoting peanuts (Reply 17):

I find it rude that you consider being a server demeaning somehow...it's not by any means.

Honestly, your post was a little demeaning. You said "just a server" as if that was in some way inferior.


User currently offlinedelta2ual From United States of America, joined Dec 2007, 620 posts, RR: 1
Reply 23, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12242 times:

Quoting peanuts (Reply 8):
That's all great and all but if your main profession is safety and you can't memorize a script and deliver it professionally, than you are just a server to me...

For all the other professional F/A's, my hat off to you.

I did memorize all the announcements because we did it so many times and usually without a video. Then, the safety videos meant less often having to say many of the announcements. The last few years, DL has changed their announcements a few times and added special announcements and many of these just don't sound natural, so I would probably have to read it for a while.



From the world's largest airline-to the world's largest airline. Delta2ual
User currently offlineEagleboy From Niue, joined Dec 2009, 1820 posts, RR: 2
Reply 24, posted (2 years 3 months 2 weeks 3 days 13 hours ago) and read 12091 times:
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Quoting baexecutive (Reply 21):
Sorry I should have specified that our PA books are 15/20 pages. Our manuals are a lot bigger but aren't hugely inconvenient to carry

I guess the difference in opinion here is over PA booklets vs Safety manuals. very different beast indeed. My company has 1 Safety manual on each aircraft, Each cabin member has a PA booklet but as already commented most longterm/senior crew will know the correct PA's from memory.

Quoting baexecutive (Reply 21):
Should a customer have a comment or complaint they can use the iPad to write to our customer service department, the minute we land the form is automatically sent...no need for paperwork.

I did not know that, interesting. And I'm sure it definitely acts as a pressure release valve for a discontented pax.

Quoting baexecutive (Reply 21):
The iPad has an entire BA library from uniform standards, service standards, service routines up to employment guides which is a priceless resource for an on board manager to have at their fingertips.

Now that sounds a lot better than the kilo of paper I have to haul around with me which I rarely refer to (Luckily!)


25 peanuts : I think we have a case of misinterpretation somehow. I can see how you interpret it your way though. This is the thought behind my thought: Flight At
26 cokepopper : Exactly! Just when you have it down, they seem to change it. Safety and the several items in the "Welcome aboard " announcement come to mind. One rum
27 Sasha : I'm wondering what the update procedure will be. I mean it's gonna be tedious to have all the ipads updated, would they need to be circulated via the
28 Mir : They'll probably have to sign off on it, sure, but the process shouldn't be nearly as involved as trying to get approval for cockpit iPad-as-EFB use.
29 Sasha : I see. That'd be sleek. Nice.
30 slcdeltarumd11 : Good idea but they might need to make them keep the tablets for this purpose only. If they are allowed to use them in Starbuck, hotels, reading books
31 catiii : Sorry, but this is one of the most absurd things I have ever read on these boards. I work in an incredibly demanding and hyper competitive environmen
32 YYZatcboy : Great threadjack and also completely wrong. No live tv's are being removed at this point. The tablets are being installed on aircraft that do not hav
33 catiii : Are any carriers using them for the cockpit crew? If so, what's the protocol there? Might be something to model it after.
34 questions : I have been wondering whats with all the FA baggage creep. Passengers are allowed a carry-on and a personal item. I have friends who travel the whole
35 catiii : I will say this in defense of them on this point: my sense is that a lot of them are bringing their layover food with them. I don't know if it is ref
36 BHXDTW : I am a US based FA. The baggage you see us carry is made up usually of a couple of items: The clothes we take usually have to last us up to 5 days (so
37 usflyguy : Food, manual, flashlight, books, computer, clothes, uniforms, toiletries, etc... Some of those flight attendants are on the road for 2 weeks before t
38 BHXDTW : I will say this in defense of them on this point: my sense is that a lot of them are bringing their layover food with them. I don't know if it is refl
39 catiii : What kind of rotations take you out from 5 to 14 days? That isn't always the case. There are many a time when I have seen F/A's working a flight and
40 questions : Well that's certainly indicative of what's wrong with the airline industry in the US and those who should not be customer facing... i.e., the attitud
41 SSTeve : I was wondering the same thing. However, replacing an iPad with an iPad is about as easy as replacing a lost manual. Any sort of small tablet that co
42 FURUREFA : Aren't Africa and chaser/purser rotations out to Asia over five days?
43 catiii : On DL, I would say it depends. There could be some, but that's the far extreme of any rotation an FA would bid. Unless they're backing up rotations,
44 mayor : Well, I can tell you that in ACS with DL, safety ALWAYS came first with service a close second. At least in my 33 years it was.
45 jetblast : I suppose I could ask you what is in your personal bag, but you would tell me the same thing wouldn't you?
46 questions : I was not questioning the CONTENTS of the bags. I was questioning the NUMBER of bags, specifically more than the passenger allowance. For what it's w
47 Mir : Since when does the responsibility of an FA include answering questions about their personal lives on demand? -Mir
48 questions : I was not questioning the PERSONAL LIVES of any FA. I was questioning the NUMBER of bags, specifically more than the passenger allowance. For what it
49 usflyguy : Many flight attendants don't live in the city in which they are based so they block their trips together... Some do 3 or 4 days at a time others do a
50 cmb320 : As a flight attendant I'm often away from home for 6 or more days at a time. I need enough different uniforms to last through my trips as well as clot
51 DarkSnowyNight : This has not happened at any airline I know of. There has been some stagnation over the years, but the per diems are still more than adequate. Comple
52 Mir : Asking what they're bringing along on trips does kind of get into their personal lives. Crew have different requirements. It's in the airline's inter
53 aa757first : To me, it seems a little overkill. At $150 or $200, a tablet is still much more expensive than a printed book. Also, it could be problematic if a flig
54 Mir : If it were a one-time thing, true. But when you start factoring in the cost of distributing revisions every so often to all the crews (and they can b
55 L410Turbolet : I don't think the problems of inflight or customer service (or rather lack thereof) could be solved by simply buying some overrated Chinese made elec
56 bjorn14 : The point is that FAs have have to carry these manuals with them. I think over the long term the tablets pay for themselves with not having to print
57 panamair : Approximately 21,000[Edited 2012-05-16 01:57:47]
58 nwaesc : This would be huge, especially for stations whose mtx issues are handled by on-call mechanics. IIRC, AS does? I also seem to recall that it was confi
59 peanuts : The delivery of his message is fine. Whether or not you like it is an entirely different issue. You missed it. I wasn't talking about customers being
60 b6flyboy : In my previous life I oversaw the stewardess manual for the airline that I worked for (not the one linked to my screename). Over the year prior to lea
61 DTWPurserBoy : DL policy is that the PA's MUST be read from the PA manual. Now that being said I have to admit the every year I would tell myself that I really was g
62 aerlingusa330 : Exactly. There's no need for an iPad for this purpose. A standard Kindle (not even Kindle Fire) will do the job perfectly for what they're saying it'
63 Post contains links connies4ever : Not according to this: http://www.avcanada.ca/forums2/viewtopic.php?f=36&t=81379
64 max999 : You're right that iPads are pricey, but considering that DL would purchase tens of thousands of the device...I assume Apple would happily work with D
65 catiii : No, I didn't miss it. I don't get on the plane and say to my self "I hold myself to these incredibly high standards, how can I expect anything less f
66 peanuts : Ok... It appears to me you appreciate a certain level of professionalism. Unless you are just posturing on here. Exactly right. Allow technology to e
67 usflyguy : Some airlines are as low as $1.25... How are you going to get 3 meals a day at airport/hotel rates out of that?
68 catiii : Not really, I could care less. But you're defending his style so I wanted to point out that hypocrisy. Given that you demand such perfection in the s
69 mayor : What difference does it make? I'd venture to say that 75%+ of the pax ignore the briefing, anyway and the rest of us can't hear it because the ones i
70 blueflyer : Whether DL ends up acquiring Kindles or iPads or some other tablet will depend mostly on two things: the manufacturer's ability to customize their pro
71 BC77008 : Totally agree! I don't think trapping people in a metal tube and then blabbing incessantly for 15 minutes is a nice thing to do. True, but someone co
72 Maverick623 : Do you question why flight crews get their own room to wait in? Maybe they should be forced to hang out in the terminal. Do you question why pilots g
73 swafa : If the tablets were permanently stored on board the aircraft (one for every f/a required to work that a/c) that would solve several logistical issues.
74 N8911E : And I can already visualize DL removing all forms of entertainment from these tablets so that they are SFW ONLY!!!!!!!
75 catiii : It is an issue though for those times when they are using the overheads and forcing passengers to check their bag or put their bag towards the back o
76 chrisnh : For a period of time between 2010 and late 2011 I worked on the Business Team at Apple in Nashua, NH. Airline personnel would come in on occasion. I h
77 Mir : It'd have to be accessible while away from work. I can't count the number of times I've needed to look something up in a manual while at home. Would
78 catiii : I see your point, but I would rather not inconvenience the paying passenger so the employee is taken care of.[Edited 2012-05-16 11:38:47]
79 m11stephen : I've heard stories of F/As leaving their manuals on planes, in gate areas, food courts, etc. Some F/As even hook the manual onto their bag and the ma
80 Post contains images mayor : But you WOULD rather inconvenience the paying pax because of a possible delay?
81 DTWPurserBoy : DL is already using iPads in their training department and we use them every time we go for recurrent. It would be child's play for DL IT folks to lo
82 YYZatcboy : You clearly did not read the whole thread...
83 Mir : A delay generally does count as an inconvenience, does it not? And it wouldn't be for just one passenger. -Mir
84 catiii : Wouldn't the better solution be to tell the flight attendants to not use the overheads for their own bags?
85 m11stephen : Then where are they going to put their belongings? Should they hold them in their laps during takeoff and landing?
86 catiii : Most FA's that I see use the F closet to stow their roll aboard. You'll recall that this issue came up when another poster referenced so called FA "l
87 mayor : Perhaps the F/As that the OP saw weren't even working the flight but were deadheading back to home base after working a week or two of flights.
88 m11stephen : Not all aircraft have closet room for crew luggage. Most airlines assign F/As, based on position, a certain overhead bin to stow their luggage in.
89 Maverick623 : Which is an FAA issue, not an airline customer service issue. Also, your logic is unsound. Allowing everyone to try to take 3 bags on board would ens
90 edina : You should know that only MANDATORY piece of safety documentation you need to carry @ BA is your yellow safety checklist......even current PA's are p
91 catiii : My logic is completely sound. I'm saying that airlines should crack down on their employees carrying so many bags with them when they're on duty that
92 mayor : Do most pax carry civilian clothes with them, in addition to uniforms, etc.? In addition, whether we like to think of it or not, the crewmembers don'
93 Post contains images catiii : My "uniform" is a business suit. So for a 5 day trip I will bring 2 to 3 suits, plus 5 shirts, 5 ties, plus 5 days worth of casual clothes, plus work
94 B727FA : Oh come on everyone...quit the "my carry-on is more important that your carry-on" posturing. Each "side" is going to try to continue to score points a
95 xdlx : I ve learned to pack one week worth in a 20x14 rollerboard, that fits under most seats with the exception of the CRJ (is fine on ERJ and CR7 & CR9
96 cokepopper : I can fit under the seat in front of you, doesn't mean I can go there. An aisle way in front of your seat has to be clear for easy egress. It doesn't
97 bjorn14 : Guess what...no crew, no flight. Hopefully, the iPad will do away with the paper manuals and the need for an extra bag.
98 FlyASAGuy2005 : Safety is always #1. I'm guessing you're looking at it from a different angle. Now n topic, IDK aboutthe iPAD thing. They didn't even want to spend t
99 DTWPurserBoy : Nope. My office, my rules. I don't go into your office and tell you where to put your briefcase. Show at least a modicum of respect for your hosts an
100 Eagleboy : Oh I love passengers.....
101 B727FA : "...you're in great hands because your safety is our number one priority..." RA in his welcome video.
102 mayor : If you think about it, though, giving the F/As IPads or somesuch would have a direct effect on helping the pax, depending on how they're used, compar
103 cokepopper : As stated earlier: The Future in tablets with Delta F/A's would be informational and productive. I can take orders, know who you are and your mileage
104 catiii : As my host or hostesses are you allowing me to fly for free? Because if that's the case I'd like a refund on the $1,827 M fare I just booked for a la
105 cokepopper : Well FaceB is lighting up tonight with the rumor that an announcement will be made this week, that all F/A's will be issued an Nokia Phone with the M
106 Post contains images mayor : Where did I say that? All I said was that the customers also contribute to the problem.
107 FlyASAGuy2005 : Wasn't going to say anything because I don't have a bone in it and really doesn't matter to me but I did/do have to agree with CATIII on this one..com
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