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How Heathrow Became Hell On Earth  
User currently offlinetioloko100 From Australia, joined Jul 2012, 137 posts, RR: 0
Posted (2 years 5 months 1 day 2 hours ago) and read 25137 times:
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Lines at London's major airport are longer than they've ever been, embarrassing the country just three months before the Olympics.
http://www.kittyhawker.com/articles/...Heathrow-became-Hell-on-Earth.html

A lot of other members have given their opinion but personally I feel better arrangement should have been made for this
Hosting the Olympics isn't the same as premiership or other local sporting events it requires a lot of planning and the airport plays a significant role in this and the UK government should have done better arrangement for this.


a lot of other members have given their opinion but personally I feel better arrangement should have been made for this
Hosting the Olympics isn't the same as premiership or other local sporting events it requires a lot of planning and the airport plays a significant role in this and the UK government should have done better arrangement for this.
Its the world we are talking about here.

[Edited 2012-07-22 17:27:47 by srbmod]

90 replies: All unread, showing first 25:
 
User currently offlinerutankrd From United Kingdom, joined Sep 2003, 3038 posts, RR: 8
Reply 1, posted (2 years 5 months 1 day 2 hours ago) and read 25130 times:

Quoting tioloko100 (Reply 1):
a lot of other members have given their opinion but personally I feel better arrangement should have been made for this
Hosting the Olympics isn't the same as premiership or other local sporting events it requires a lot of planning and the airport plays a significant role in this and the UK government should have done better arrangement for this.
Its the world we are talking about here.

Agreed however we are not the best at joined up thinking !


User currently offlinetioloko100 From Australia, joined Jul 2012, 137 posts, RR: 0
Reply 2, posted (2 years 5 months 1 day 2 hours ago) and read 25114 times:
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UK is a developed country and the expectation is very high for the country and i feel the government have learnt from this now.

User currently offlinejfk777 From United States of America, joined Aug 2006, 8496 posts, RR: 6
Reply 3, posted (2 years 5 months 1 day 2 hours ago) and read 25005 times:
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Something new after terminal 5 should have been ready by the Olympics at LHR. Terminal 2 should have been open by now.

User currently offlinetioloko100 From Australia, joined Jul 2012, 137 posts, RR: 0
Reply 4, posted (2 years 5 months 1 day 2 hours ago) and read 24973 times:
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Even the terminal 5 if well planned can still handle the number of passengers and aircraft but i guess some things weren't put into consideration.

User currently offlinePs76 From , joined Dec 1969, posts, RR:
Reply 5, posted (2 years 5 months 1 day 2 hours ago) and read 24854 times:

Hi!

What I don't get is would the lines be much longer than normal. Heathrow pretty much runs at capacity even without the Olympics so I can't imagine many more planes landing during the day. Or are the planes just much fuller? Anyway Uk border controls have always puzzled me. For example if you want no customs just take the channel tunnel. There is absolutely no customs facility for people getting off the channel tunnel in Folkstone (as opposed to the ferry). I have never seen any Uk customs at the terminal in Calais either. If anyone wants to bring cash/drugs/money into the UK it seems like a big opportunity.

Many thanks.

Pierre


User currently offline26point2 From United States of America, joined Mar 2010, 856 posts, RR: 0
Reply 6, posted (2 years 5 months 1 day 1 hour ago) and read 24795 times:

....and now for something completely different.....

Upon arrival at LHR from SFO on VS20 last Wednesday I was stunned. No line at immigration. Process took 2 minutes max.

Maybe my timing was good or the VS terminal is better than others but I had heard the horror stories and was expecting the worst. Happy day.


User currently offlineSpeedbirdie From United Kingdom, joined May 2006, 927 posts, RR: 52
Reply 7, posted (2 years 5 months 1 day 1 hour ago) and read 24658 times:

Quoting tioloko100 (Reply 8):

He wasn't comparing SFO to LHR. Read the post again..

Personally when I land at T5 every day the queues have been non existent. It's all for show though as I'm pretty sure after the beloved Olympics it will all go back to being hell on earth. Makes me laugh.



Never give up..
User currently offlinerutankrd From United Kingdom, joined Sep 2003, 3038 posts, RR: 8
Reply 8, posted (2 years 5 months 1 day 1 hour ago) and read 24567 times:

Quoting Ps76 (Reply 6):
There is absolutely no customs facility for people getting off the channel tunnel in Folkstone (as opposed to the ferry). I have never seen any Uk customs at the terminal in Calais either. If anyone wants to bring cash/drugs/money into the UK it seems like a big opportunity.

Customs (as opposed to immigration and policing) is not so important on the tunnel within the the EU.

That said commercials DO have a hard time.

There are plenty of seizures and you do know they continue to monitor and intercept after the port frequently using the intelligence approach will let goods through and trace to final destination where arrests can be made.

Mules rarely used through the ports more rather its bulk in containers and modified vehicles.

As for St Pancras - Eurostar its a relatively small operation with an arrival every half hour of 700.


User currently offlinekl911 From Czech Republic, joined Jul 2003, 5300 posts, RR: 15
Reply 9, posted (2 years 5 months 1 day 1 hour ago) and read 24548 times:

Heathrow together with Paris CDG have always been a nightmare for connecting pax. T5 only made life better for pax connecting on BA and co. So nothing new here.  

User currently offlinetioloko100 From Australia, joined Jul 2012, 137 posts, RR: 0
Reply 10, posted (2 years 5 months 1 day 1 hour ago) and read 24463 times:
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You right it might be nothing new but when a city is hosting the world any issues it encounters easily become a global issue and it will draw attention from every part of the globe.

User currently offlinePs76 From , joined Dec 1969, posts, RR:
Reply 11, posted (2 years 5 months 1 day 1 hour ago) and read 24445 times:

Hi!

Quoting rutankrd (Reply 11):
Customs (as opposed to immigration and policing) is not so important on the tunnel within the the EU.

That said commercials DO have a hard time.

There are plenty of seizures and you do know they continue to monitor and intercept after the port frequently using the intelligence approach will let goods through and trace to final destination where arrests can be made.

Mules rarely used through the ports more rather its bulk in containers and modified vehicles.

Thanks for the info. It's good to know they are doing something even if it's in the background. The British are definitely more strict with passports though on the Dover-Calais route and lines can take 15 minutes sometimes. The French vrey rarely check anything either entering or leaving.

Anyway sorry am going very off topic.

Many thanks.

Pierre

[Edited 2012-07-22 08:55:58]

User currently offlinekl911 From Czech Republic, joined Jul 2003, 5300 posts, RR: 15
Reply 12, posted (2 years 5 months 1 day 1 hour ago) and read 24340 times:

Quoting tioloko100 (Reply 13):
You right it might be nothing new but when a city is hosting the world any issues it encounters easily become a global issue and it will draw attention from every part of the globe.

Yes, you are proof of that, being on the other side of the world  


User currently offlinerutankrd From United Kingdom, joined Sep 2003, 3038 posts, RR: 8
Reply 13, posted (2 years 5 months 1 day 1 hour ago) and read 24310 times:

Quoting Ps76 (Reply 14):
The French vrey rarely check anything either entering or leaving.

France has no need to check they are a Schengan signatory and comply fully with the EU freedom of movement obligations. UK citizens are treated just as any other

For some reason the flow of illegal NON EU migrants as not UK-Mainland


User currently offlinesignol From United Kingdom, joined Oct 2007, 3024 posts, RR: 8
Reply 14, posted (2 years 5 months 23 hours ago) and read 23932 times:

Quoting Ps76 (Reply 14):
The British are definitely more strict with passports though on the Dover-Calais route and lines can take 15 minutes sometimes.

I took the tunnel last week, with my family in the car. The vehicle queue for French exit controls was about 15 mins - except the French agent didn't even open our passports, and waved us on. It is the UK agents who caused the queue, as each passport needs checking against the computer, and photos checking against each person. I was even asked to remove my glasses.

On the other hand, I arrived at LHR T5 after the Berlin meeting, all 6 desks at the border control were manned, and noone at all waiting... Very quick service.

signol



Flights booked: none :(
User currently offlinerutankrd From United Kingdom, joined Sep 2003, 3038 posts, RR: 8
Reply 15, posted (2 years 5 months 23 hours ago) and read 23877 times:

Quoting signol (Reply 18):
It is the UK agents who caused the queue, as each passport needs checking against the computer, and photos checking against each person. I was even asked to remove my glasses.

That is exactly the problem in nut shell.

The Uk are contravening EU free movement treaty obligations by counting in and counting out at the frontier of all including EU citizens.

That is simple unnecessary.

Differing controls are required beyond the EU.


User currently offlineViscount724 From Switzerland, joined Oct 2006, 25989 posts, RR: 22
Reply 16, posted (2 years 5 months 23 hours ago) and read 23774 times:

I suggest people flying to London connect at AMS or one of the other other hubs in Europe with service to very convenient London City Airport (LCY). What a contrast with LHR!

I spent last weekend in London and flew LX GVA-LCY-GVA. Nothing could be more convenient. On arrival Friday evening (probably one of the busiest times of the week at LCY), I was at the DLR train station within 5 minutes after leaving the aircraft with zero wait at immigration. And even if you have to wait for checked bags, they're delivered very quickly, often before you reach the belts.

And on departure Monday evening, also at a peak time (1840), although the airport seemed very busy there was no wait at the security check and the security staff were even friendly and polite.

LCY reminds me of air travel in the old days when it was actually a pleasant, hassle-free experience. Without loading bridges, they also use both front and rear aircraft doors to board and deplane which significantly speeds up those processes. And the steep approach to LCY's short runway is also entertaining, and rarely with any of the tedious holding patterns very common for flights to LHR.


User currently offlineshankly From United Kingdom, joined Jan 2000, 1547 posts, RR: 1
Reply 17, posted (2 years 5 months 23 hours ago) and read 23745 times:

Went through MRS last Sunday. Took 70 mins...one person at duty in the booths meticulously checking passports (my 7 year old sons was scanned twice). The electronic auto machines were busted

Back at LGW (North T) on Thursday. Off plane, bags collected and through immigration....on kerb after 20 minutes

Focus is on London at the moment and quite rightly as there should be adequate resources, but one never reads about the mind numbing queues at places like Miami, Saigon, Kuala Lumpur, all of which i've experienced in the last 18 months. Immigration at KL took 40 mins even with a "Fast Track" pass from EK.



L1011 - P F M
User currently offlinesumma767 From United Kingdom, joined Mar 2004, 2569 posts, RR: 6
Reply 18, posted (2 years 5 months 23 hours ago) and read 23634 times:

Quoting rutankrd (Reply 19):
The Uk are contravening EU free movement treaty obligations by counting in and counting out at the frontier of all including EU citizens.

Actually, the UK does not yet count out passengers leaving the country, although I believe there was a plan do do that. In any case, I don't think that they are contravening anything. They UK -and Ireland- simply opted out of the Schengen agreement. EU nationals are treated just as UK citizens, where one is required to have an ID check on entering the country.

It must be pointed out the story in the opening post is 3 months old, and things have improved a great deal. There were indeed some long lines at times due to a combination of tougher checks (same as in the ferry ports already described), cuts in number in Border Agency staff -in part due to the implementation of E-gates- and the tearing up of the contract between the the E-gates contractor and the government. A lot of extra staff were being added in the run up to the Olympics, and no important delays have been reported as athlete delegations have been arriving.

The E-gates issues is, however, frustrating as they worked brilliantly for a couple of years, and not having them operational is a downer.
I really hope that the government sorts something out with the original contractor or another one so that one can have the option of using the E-gates all the time.


User currently offlinecol From Malaysia, joined Nov 2003, 2129 posts, RR: 22
Reply 19, posted (2 years 5 months 21 hours ago) and read 23085 times:

Quoting shankly (Reply 21):
Focus is on London at the moment and quite rightly as there should be adequate resources, but one never reads about the mind numbing queues at places like Miami, Saigon, Kuala Lumpur, all of which i've experienced in the last 18 months. Immigration at KL took 40 mins even with a "Fast Track" pass from EK.

HKG, by far the worse, and KUL is bad a the peak times.


User currently offlineLX138 From United Kingdom, joined Jul 2009, 403 posts, RR: 0
Reply 20, posted (2 years 5 months 21 hours ago) and read 22943 times:

Sorry to the OP but you are just scaremongering. That article uses the words 'if' and 'maybe' and 'could'. There has not been any cases reported of Olympic traffic being held up at immigration thats worthy of note.

There were queuing issues a month ago, and there are not acceptable, but it appears things are in hand, so it would be right to say the goverment have it perfectly under control as it currently stands.

Make no mistake, the press are waiting, with bated breath for any wiff of a story about queues at the moment. If anything LHR has been far calmer than anyone imagined and the newspapers are frustrated that they haven't anything to write.

Quoting rutankrd (Reply 19):
The Uk are contravening EU free movement treaty obligations by counting in and counting out at the frontier of all including EU citizens.

I don't know what you are going on about!? Yet another Daily Mail reader?



StarWorld Team - The ultimate airline alliance
User currently offlinerutankrd From United Kingdom, joined Sep 2003, 3038 posts, RR: 8
Reply 21, posted (2 years 5 months 21 hours ago) and read 23062 times:

Quoting LX138 (Reply 24):
I don't know what you are going on about!? Yet another Daily Mail reader?

I am a far from a Tory Mail reader as is possible to conceive.
I am very Pro Europe, libertarian and supporter of joining the Schengan agreement.

Our current and indeed previous governments are xenophobic not me


User currently offlinemutu From United Kingdom, joined Mar 2006, 538 posts, RR: 0
Reply 22, posted (2 years 5 months 21 hours ago) and read 22994 times:

Thrugh T5 from door open to car park via immigration and bag collection in 20 minutes

Last Tuesday through from door pen to car via immigration (no bag) 8 minutes

These times have been pretty consistent for me since T5 opened except of course whent here is disruption somewhere.

This post is terribly misleading - insulting even!

By all means post if you get stuck in unreasonably long queues -but dont quote newspapers hypothetical scenario analyses!!


User currently offlineLX138 From United Kingdom, joined Jul 2009, 403 posts, RR: 0
Reply 23, posted (2 years 5 months 21 hours ago) and read 22999 times:

Quoting rutankrd (Reply 25):
I am a far from a Tory Mail reader as is possible to conceive.
I am very Pro Europe, libertarian and supporter of joining the Schengan agreement.

Our current and indeed previous governments are xenophobic not me

But what makes you think they are contravening EU rules?



StarWorld Team - The ultimate airline alliance
User currently offlinephen From Ireland, joined Oct 2007, 319 posts, RR: 0
Reply 24, posted (2 years 5 months 20 hours ago) and read 23059 times:

I've been at LHR T1 on 4 separate occasions in the last 10 days or so including today and I can safely say things are running quite smoothly. There have been no major queues for immigration in T1 that I've seen and the special Olympic immigration lane is helping this a lot.

25 skipness1E : We are not in the Schengen accord, so we still have border controls, primarily as London being a world city has massive existing immigrant population
26 rutankrd : And the vast majority of that is Legal followed by visa over stayers I would much rather immigration seek down those over stayers (they already do as
27 gingersnap : FWIW I've never had to wait more than 10-15 minutes when arriving at T3 after a Transatlantic crossing.
28 DTWPurserBoy : IMHO the problem with LHR is simply too much airport on too little a piece of geography. Here in the US we have what is called "eminent domain." This
29 kdhurst380 : After my LGW flight was cancelled on Friday, and transferred to LHR, I was reminded why I choose to fly from LGW. Whilst it wasn't busy, the staff att
30 BeyondBristol : I haven't posted here for a while, but wow, all of this LHR hatred is just starting to get a bit annoying. I do not understand where all these claims
31 flyingdoc : I flew ATL-LHR about two weeks ago, arriving in Terminal 4 at about 7 am. I have flown into LHR several times and I've never seen such long lines. For
32 Bongodog1964 : We have a similar system here in the UK called compulsory purchase orders, the problem is that politicians often see them as vote losers, people don'
33 mattya9 : After reading the article and everyone's 2 cents on this subject (in this post and in past posts about LHR) here's my question, if the 2 current runwa
34 Post contains images Birdwatching : Is it any wonder? Great Britain has been colonizing the globe for centuries, expanding the reach of the Empire into every thinkable corner of the ear
35 Richcandy : I use the tunnel once a month, and thats pretty standard. Northbound from time to time French passport control will stop cars and ask to see the pass
36 n729pa : A lot of it is luck I think....I arrived at T3 from MEL recently, fairly early in the morning but behind both a SQ and another QF A380 and when we got
37 eurowings : It can take a while in my experience, my most common connection being T3 International Arrival - T5 Domestic Departure. Firstly, it can be a good 15
38 Post contains links ScottishDavie : As someone who doesn't give a hoot about the Olympics and won't be near London until early September I think the most important question is what will
39 Post contains links mikey72 : It's no good I can't keep my gob shut any longer. The departing Labour government in a petty and bitter parting shot left a note at the Treasury if yo
40 Richie72 : I must be a lucky guy beacause all the times I have travelled to LHR this year I have breezed through . Latest flight was on Friday arriving T5 at 20h
41 planejamie : In all my experience at LHR (both transfer and arriving/departing with LHR as the origin/destination) I've never had long queues. The longest time I'v
42 jumpjets : "May someone with more knowledge and experience flying in and out of there please enlighten me how a third runway will help with the capacity problem"
43 Post contains images scbriml : Wait, you mean at a busy international airport, there may be queus from time to time? I've travelled extensively from Heathrow over the last few years
44 Post contains links ScottishDavie : Really? From where I stand it looks like they're doing what Tory governments always do - shafting the less well off while ensuring that their wealthy
45 mikey72 : Totally. (unless there is a Gordon Ramsay restaurant and a Champagne bar in the green room in Hell) The only reason I had problems at JFK was because
46 mikey72 : Billions of £££ in tax receipts dear fellow. Catch 22.
47 eire123 : The boarder staff have been on a work to rule leading up to the Olympics.. Another union tactic to increase their pay and hold the rest of the taxpaye
48 babybus : I haven't seen any queues longer at LHR than I have at JFK or CDG or any airport in the Middle East. Is this all sensationalism to drum up attention f
49 eire123 : The border staff have been on a work to rule leading up to the Olympics.. Another union tactic to increase their pay and hold the rest of the taxpayer
50 mikey72 : A friend of mine has recently fully recovered from extremely aggressive breast cancer and full reconstructive surgery on the British National Health
51 tom355uk : I experienced this a few months ago, for sure! Arriving at BHX at 00:10 on a Wednesday night/Thursday morning, from FUE on a full ZB A321, shortly af
52 DrColenzo : Totally on topic; this is one of the reasons Heathrow has the intercontinental traffic it does and one of the reasons I use the place is to do busine
53 skipness1E : Ridiculous, why not privatiSe the Police, Army and Judiciary while you're at it. Now if you'll excuse me, I am off to set up the East India Company..
54 DrColenzo : Well, said. May I point out that neither is traditional village in the cricket green, ivy clad buildings, ancient church Miss Marple tradition and ar
55 okees : Flew into LHR last saturday, very quick immigration. Took about 5 minutes. My parents arrived during peak rush hour, took them 12 minutes. There were
56 glideslope : Thank goodness I can watch from my living room on NBC. I'd be scarred to death across the pond.
57 DrColenzo : Dude, I am an Anglo-American growing up Pennsylvania and frankly, I feel just as safe back home in North London than I do in the US. It is not all ba
58 mikey72 : Moan, moan, moan, moan, moan. Anyway interested in aviation should be in heaven at LHR not hell.....all those heavies trundling around the place etc B
59 AussieItaliano : This is all completely overblown. While LHR can certainly use some improvements, "hell on earth" is a bit overstated. There are plenty of airports tha
60 Post contains images starrymarkb : The problem isn't the areas immediately around the airport (Hownslow, Hayes, Drayton) by and large these accept the noise in return for the jobs the
61 DrColenzo : Really? Might be for a separate thread, but I wonder if it is possible to use some recycled materials in aircraft. As for the LHR debate, well anyone
62 DTWPurserBoy : One of my favorite quotes about LHR reportedly came from HRH The Duke of Edinburgh (not a man who suffers fools gladly) who responded with an incredul
63 mikey72 : Move over Concorde...have just heard that a fleet of Mary Poppins' are going to descend into the stadium on Friday night at the opening ceremony. Lol
64 GDB : That was actually intended to be a private joke between Byrne and his Tory opposite number, Phillip Hammond. Both knowing it was a parody of what dep
65 skipness1E : Conservative Home Secretary alongwith Damien Green, having promised to bring immigration to heel. To then slash the budgets and pensions of a demoral
66 starrymarkb : I was amused by the reaction when India decided the Rafale was a better fit for their airforce. Apparently we didn't give them the bribe aid to buy F
67 tioloko100 : [quote=starrymarkb,reply=60]The problem isn't the areas immediately around the airport (Hownslow, Hayes, Drayton) by and large these accept the noise
68 mikey72 : I think we need to get this into perspective before we commence the mud slinging. A plane lands or takes off from Heathrow every 45 seconds. Seat Cap
69 tioloko100 : DXB rapid traffic isn't because it was built for traffic but I personally suggest is it because of it's strategical geographical location which makes
70 mikey72 : Look, I don't want to get myself into hot water again but it really isn't a very good comparison. DXB is fantastic. It's main carrier is fantastic as
71 Post contains images blueshamu330s : I'm delighted to report back on this thread that I went through LHR this morning, totally unscathed. Arrived off the BA206, which was 10 minutes late
72 Post contains images skipness1E : Start swimming Dubai has a competitive advantage in that it is not competing in the same kind of market. LHR is not an old workhorse going forward. I
73 mikey72 : Isn't that what I said skipness ? The ratio is nowhere near what it used to be ? Not old as in run down......how about 'mature'.
74 Rafabozzolla : I flew in and out of out T1 twice in the past two weeks. That's how it panned out: Arriving from GRU at 3pm was a breeze. I was flying C and one of th
75 AirlineCritic : I just flew through Heathrow today, a day before the Olympics. Security was a breeze, walked right through. Re-checkin for an AA flight went in minute
76 slinky09 : This whole thread is poorly titled, anyone ever been to MIA, that's a form of hell on earth, the old BLR another. Heathrow is far from hell on earth a
77 tioloko100 : Its understandable that MIA might be in a more not so good state but the focus is more on LHR in this topic. I am sure the MIA authorities will surely
78 goosebayguy : I once queued for 4 hours at MIA Missing In Action! I dread to think how long it took for the AF 747 which arrived shortly after my BA 747. Have activ
79 mikey72 : I think what we are hearing here is that it is actually not 'that' bad. One would have to be slightly unrealistic to expect to be able to 'always' br
80 Post contains links mikey72 : http://www.torontosun.com/2012/07/27...rways-another-great-thing-about-uk There you go....it's not that bad accoriding to this chap who also wrote in
81 ltbewr : One thing that can screw up LHR is the timing of inbound aircraft if they have been affected by weather from their origination point. For example at p
82 Viscount724 : I've connected at T5 a few times but LHR is still among my least-preferred airports in Europe for connections, a close tie with CDG. While T5 is an i
83 lasairlinerenth : I don't have a lot of experience going through Heathrow, but the 6 times I have transited the airport -- in both Terminal 3 where American Airlines is
84 tioloko100 : This is not particular to LHR only, i have had the same experience in CDG and DXB few times , its what i call the airport mood swings.
85 lasairlinerenth : Airport mood swings indeed! I'm actually gearing up for a trip to Perth via LAX and Brisbane in late November; I'll have to make sure I'm ready for t
86 lasairlinerenth : Just about anything has to be better than that trip through DFW.
87 tioloko100 : i doubt that DFW has its good side, it might be congested and clumsy sometimes but still good for connecting into other parts of the US especially wh
88 skipness1E : I think this is interesting, I love T5 but I have never needed to connect through it. Flight Connections seems to be an ongoing pain point. The joys
89 eurowings : I had my first experience of a T5 International to T1 Domestic yesterday, courtesy of the current BA/BD set-up (didn't actually realise when booking
90 tioloko100 : Its good to know that some passengers are seeing the good side of LHR connections despite the fact that e-gates for EU passports are yet to be install
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